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Care Home Owned by EQ Care Group in Greater Manchester

9.8 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by EQ Care Group in Greater Manchester

Only the locations & reviews in Greater Manchester for EQ Care Group are showing below.

View the details of all 5 locations (with 84 reviews) owned by EQ Care Group

EQ Care Group Locations in Greater Manchester (1)

 
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1 Care Home owned by EQ Care Group in Greater Manchester
The Rowans

339 Bickershaw Lane, Wigan WN2 5TE 

9.7 11 reviews
"I recently had the exceptional pleasure of visiting my friend at The Rowans Care Home, and I was truly impressed by the experience. From…"   Read all 11 reviews
Location Type Care Home

The Rowans offers residential, nursing and nursing dementia care and support in a homely environment in Bickershaw, Wigan. Conveniently situated, the home has good bus routes for visitors, with a bus stop very close. Wigan town centre is around 15… Read more about The Rowans

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 66 Rooms from £1,000 / week

EQ Care Group Reviews in Greater Manchester (11)

9.8
EQ Care Group has a Group Review Score of 9.8 (9.757) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to EQ Care Group must have a Review Score.

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Review of

The Rowans

from Alexander O (Friend of Resident) published on 22 May 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I recently had the exceptional pleasure of visiting my friend at The Rowans Care Home, and I was truly impressed by the experience. From the moment I walked in, I was welcomed into a warm and friendly environment that immediately put me at ease. The home was spotlessly clean, with a fresh and calming
atmosphere throughout.


What stood out most was the kindness and professionalism of the staff. They were not only attentive and caring toward the residents but also genuinely friendly and approachable. It was clear that they take great pride in their work and treat everyone with respect and compassion.


The Rowans Care Home feels like a true home from home-a place where residents are well looked after and valued. It's reassuring to know that my friend is in such good hands. Highly recommended to anyone looking for quality care in a supportive and clean environment.

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Review of

The Rowans

from Helen H (Wife of Resident) published on 15 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am happy that The Rowans found a place for my husband. The staff are amazing and very caring. I know my husband is looked after 100% some members of staff go on and beyond.

Reply from Samantha Crawley, CEO at The Rowans

Helen - so lovely to see this review! Really appreciated. You are such an amazing wife and so caring and we love that you spend time with us at the home. Your ongoing support and your unwavering kindness is always welcome and personally I love seeing the photos of you both together enjoying your days :-)

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Review of

The Rowans

from M B (Wife of Resident) published on 15 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been in The Rowans for about six weeks now. We've found it to be very friendly, from reception to the carers on the household. Its very clean and my husbands room is excellent. My only criticism is that I would like the carers to engage more with the residents on a one to one, but other
than that it's a very well run care home and I would recommend it.

Reply from Samantha Crawley, CEO at The Rowans

Thank you very much for your review - we will ask the manager and the team to share their plans with you - so that you feel assured that your husband has the engagement he needs moving forward. Many thanks

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Review of

The Rowans

from Cath R (Daughter of Resident) published on 13 May 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Entrusting the care of a loved one to someone else is a massive decision, but the moment I stepped foot into the Rowans I just knew it was going to be the right place for Mum.
Everyone treated her with dignity, respect, care and genuine affection. In her final days she was kept comfortable and pain
free.
Mum was bed bound but the staff checked in on her regularly throughout the day to make sure she was ok or just for a chat. For those residents able to use the communal areas, there are loads of great activities and there is a lovely atmosphere.
The home is spotlessly clean and the food is amazing.
Every member of the team I met was absolutely lovely and I wouldn't hesitate to recommend The Rowans.

Reply from Samantha Crawley, CEO at The Rowans

Wow!! What an amazing review - the team will be so happy to read this - thank you so much!! This truly describes this fantastic home and the team who love to make sure every moment, every day counts. Thank you

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Review of

The Rowans

from S W (Wife of Resident) published on 9 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They are all looking after my husband excellently. I have no worries whatsoever.

Reply from Samantha Crawley, CEO at The Rowans

Thank you so much for your amazing feedback! The team will be so happy to read this - it means so much to them and to us to receive such fabulous feedback - we really appreciate it! S

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Review of

The Rowans

from Emma B (Daughter of Resident) published on 8 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care and attention for Dad's nursing dementia needs is fantastic at The Rowans. Staff team are motivational and support Dad to achieve his mobility and personal care requirements. Welcoming and friendly atmosphere - attentive staff - who are responsive for Dad and attentive to the family.Couldn't ask
for more. Thank you.

Reply from Samantha Crawley, CEO at The Rowans

Thank you ever so much for this fab review!! The team at the home will be so happy to see this. They absolutely love being there and love to give people the very best days possible. Thank you we will share this with the team.

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Review of

The Rowans

from Sparkles A (Friend of Resident) published on 30 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I had a lovely experience in this home. The environment is always neat and welcoming. I didn't feel I was in a carehome when I visited. The team members were cheerful and amazing even when we stopped by late at night to drop off our friend.He seems really cheerful to be back home. Nice staff,lovely
ambience,great place to sit and have a cup of tea with family.

Reply from Samantha Crawley, CEO at The Rowans

Thank you ever so much for your fabulous review - we truly appreciate you taking the time to send this through! We are so utterly proud of the team at The Rowans, we are so thrilled when people see just how amazing they are! So happy to hear that your loved one is happy in this home

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Review of

The Rowans

from Anne Y (Wife of Resident) published on 21 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything and everyone is excellent. I cannot find fault with anything or anyone. Your staff are so caring. I feel really good knowing my husband is so well looked after. Thank you everyone.

Reply from Samantha Crawley, CEO at The Rowans

Thank you ever so much for your review, the team at The Rowans epitomise our heart-centred care philosophy and I'm so thrilled to see that you have experienced how amazing the home and the people are! Thank you

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Review of

The Rowans

from Caron J (Daughter of Resident) published on 13 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I wanted to share my opinion on The Rowans.
After the medical team told us Mum needed to have 24-hour Dementia nursing. I knew I had to find the best home for mum.
Mum's needs are met with care. And this is most important to me.
I see Mum nearly every day. And I always feel welcome. It's a very
very emotional time for mum and my family.
If you are looking at nursing homes.
You will not be disappointed.

Reply from Samantha Crawley, CEO at The Rowans

Thanks so much for your amazing review of The Rowans, we really appreciate when families take the time to give reviews and the team will be delighted to read this! The manager and the team strive every day to ensure people's days are filled with purpose and love! Thanks so much.

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Review of

The Rowans

from M F (Daughter of Resident) published on 12 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in another care home for three years, she moved to The Rowans mid December, in that time the difference in her has been unbelievable, she is smiling, talking and just overall in such a better place in herself, she is more relaxed and nowhere as near as anxious as she was. The staff are
outstanding they go above and beyond to make life the best it can be for my mum, I was constantly worried when she was at the old care home l was phoning daily and visiting daily. Now even though I call as often as I can I have no worries whatsoever when I am not there because I know Mum is being cared for so well, she is cleaner, happier, even her shaking has subsided so much and I really think this is due to her feeling more at home. I cannot recommend The Rowans enough if you have a family member who is in need of support don’t look further than The Rowans, you won’t find anywhere better as a place and the staff are amazing Thank you from the bottom of my heart.

Reply from Sarah Gashi, Home Manager at The Rowans

Thank you very much for your valued feedback. We are very happy to have your mum living with us at The Rowans. I will ensure our team receives your compliment.

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Review of

The Rowans

from A H (Daughter of Resident) published on 29 November 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been in The Rowans for just over 4 weeks, and I have seen a massive difference in him in that time. Dad was frail and lost his confidence, he’s put on half stone in that time, eating everything they give him and his sense of humour has come back, all the staff say how funny and witty he is
which makes me very happy. Before dad went into Rowans I was visiting him every day and staying for many hours, and now I don’t feel guilty leaving after a couple of hours and having a day off, because I know he is being looked after like royalty, if anyone is looking for a place for their love one The Rowans is the best place.

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