Care Home Owned by Norwood House Nursing Home Ltd in North Yorkshire

again and not just a carer

of respect for the management team and all their staff. Thank you.

for looking after her + keeping her safe.

for us also especially through the transitioning period going from home to care home. We as a family could not have picked a better place.

or doctors could do previously. Mum is walking again and able to get into bed. They show care and compassion to both Mum and us as a family and have taken the time to understand Mum's complex needs.
When you go and visit Mum the staff go out of their way to say hello and answer any questions you may have. I have lost count of the times they say if you need anything for Mum just ask and we are here to support you as well. Thank you isn't enough for how this dedicated team are currently helping not only us but other residents.

we were listened to, and felt to be a huge part of Dad's care. The staff literally became my "Beanlands family" and always will be, even the maintenance/gardener took time out for a chat on the morning Dad passed away. I'll always be grateful for speaking to me that morning. Thank you all so very much for the love and care you gave, not only to Dad but to my family too. You have a great team, and I know and believe you will get an outstanding rating which you are striving for. I know it takes time, but you're all doing a fantastic job. I wish you all the very best for the future. I will be popping in periodically to see you all. I miss going in and chatting with all the staff and relatives.

how the younger carers coped. The more senior members of staff were there when I needed reassurance and I was fed and made comfortable when I stayed overnight. Although my husband did not take part in any activities I was aware of the effort that was put into organising them. I also did not have to pay because my husband's stay was so short, however, I asked what the cost per week and I thought it was excellent value. My husband died on December the 3rd 2023 and I couldn't stop myself writing in my thank you letter to management and staff that if I ever became similarly afflicted like my husband I would hope that there would be a bed for me at Beanlands!

home to anyone looking for somewhere to place their loved one for care.

found it very hard placing mum in a home but could not be happier with the choice we made with Beanlands. From the minute we arrive, we are made to feel so welcome, and it's not for show, mums been there 4 weeks and it's still as good and welcoming now as it was the first day.
We cannot praise the staff and company enough.
If you are looking for a place for your parents please take a look.

and wishes have all been met. Staff even taking time to speak to family members when seeing that they're struggling with the current situation. So far as a family we have been really touched and warmed by the compassion, warmth, respect and understanding that has been shown to us.

same choice again.

The happiness of the residents is paramount to them all, all willing to go the extra mile. I am more than willing to highly recommend it.