Care Homes Owned by Cromwell Care in North Yorkshire
10
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in North Yorkshire for Cromwell Care are showing below.
View the details of all 2 locations (with 75 reviews) owned by Cromwell Care
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Cromwell Care Locations in North Yorkshire (2)
The Mayfield Care Home
9.9
56 reviews
Grange House, High Stakesby Road, Whitby YO21 1HL
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 66 Rooms
- from £1,660 / week
Cayton View Care Home
10
19 reviews
Heather Pastures, Eastfield, Scarborough YO11 3YH
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- Acquired Brain Injury
- 66 Rooms
- from £1,440 / week
Other Care Groups you may be interested in:
Cromwell Care Reviews in North Yorkshire (75)
10
Cromwell Care has a Group Review Score of 10 (9.952) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Cromwell Care must have a Review Score.
Review of
Cayton View Care Home
from S K (Daughter of Resident) published on 11 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
From my initial phone enquiry regarding respite/rehab for my mum, the whole experience has been outstanding. Mum was warmly welcomed into a homely/friendly environment and all the staff are so helpful. Mum's room is beautiful, as is everywhere in Cayton View. Mum has lost her appetite so hasn't fully
benefitted from the meals on offer. I can personally say all the baking is delicious! I might book in myself!
Reply from Leah Moon, Head of Marketing at Cayton View Care HomeThank you so much for sharing such a thoughtful review. Your kind words mean a lot to the whole team. We're delighted to hear that you've had such a positive experience. If we can do anything more to support then please don't hesitate to let us know.
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Review of
Cayton View Care Home
from S B (Daughter of Resident) published on 11 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We couldn't be more grateful for the outstanding care Mum is receiving at Cayton View Care Home. From the moment she moved in we knew we had made the right decision. The entire team are warm, compassionate and incredibly professional. They treat mum with the utmost dignity and respect and its clear
they truly care about the well being of every resident. The atmosphere at Cayton View is calm, welcoming & full of kindness. Special thanks to Leah and Jo who have made moving in very smooth and easy. Not to forget the excellent quality of food provided by Garvey and his team.
Reply from Leah Moon, General Manager at Cayton View Care HomeThank you so much for sharing such a kind and heartfelt review. Your kind words mean a lot to the whole team. If we can do anything more to support then please don't hesitate to let us know.
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Review of
The Mayfield Care Home
from Brian R (Resident) assisted by family/friend published on 4 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Love it here, food great, room clean and warm. Staff very efficient ad friendly. The whole experience here is great.
Reply from Natalie Gill, General Manager at The Mayfield Care HomeThank you for your kind and lovely review! We are so happy that your whole experience is great! Its a pleasure to have you living with us.
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Review of
The Mayfield Care Home
from Glenn R (Friend of Resident) published on 4 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Always made to feel welcome whilst visiting. Always very clean, seating areas always very tidy and clean and my friend is very well looed after.
Reply from Natalie Gill, General Manager at The Mayfield Care HomeMany thanks for the kind review which I have shared with the team! Your support is appreciated and your friend is a pleasure to have with us.
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Review of
The Mayfield Care Home
from Gillian G (Niece of Resident) published on 4 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My aunt moved into The Mayfield two months ago and the settling in period has gone very smoothly thanks to the kindness of the staff. Her room is always clean and fresh and is very well equipped and laid out with plenty of shelf space for photos and ornaments from home. I find the staff to be very attentive
and friendly. The food is especially good and hot drinks and snacks are readily available. I feel that the staff understand the importance of treating their residents with dignity and courtesy, helping them to maintain a level of independence which is very important. We are all extremely happy that she chose to come here.
Reply from Natalie Gill, General Manager at The Mayfield Care HomeThank you for the kind review, it is a pleasure to have your aunt living with us.
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Review of
The Mayfield Care Home
from J B (Friend of Resident) published on 15 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Fabulous caring staff! Clean, tidy, excellent standard of maintenance. Friendly, supportive, welcoming with a warm and loving attitude that it is 'home' and not an institution!
When we've been worried about something and were uncertain "how to go about it", the advice and guidance and action have instantly
When we've been worried about something and were uncertain "how to go about it", the advice and guidance and action have instantly
melted away any concerns, especially when dealing with outside agencies, as the staff are far more familiar with such things, and one doesn't feel alone. The dignity of all residents is paramount to the staff, and this is obvious to family and visitors alike.
Reply from Natalie Gill, General Manager at The Mayfield Care HomeThank you so much for the kind review! I will share this with our brilliant team!
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Review of
The Mayfield Care Home
from D B (Son of Resident) published on 15 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
After being treated in hospital following a fall, mum needed constant care and attention to get her confident and mobile again. The people at Mayfield were brilliant, with no fuss admission and the full time friendly care which she needed. Originally a short term admission, Mum liked being at Mayfield
so much that she decided to become a permanent resident, which is a testament to the wonderful staff and their friendly, caring attitude.
Reply from Natalie Gill, General Manager at The Mayfield Care HomeThank you very much for your kind review. It is a pleasure to have your mum with us.
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Review of
Cayton View Care Home
from R S (Friend of Resident) published on 9 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I just want to say this home is beautiful. Every staff member was so polite and always there to answer any questions. Everyone is very professional. Leah the manager is very kind and warm hearted and very welcoming. When sitting in the lounge area you could see how much the staff and residents love
been around Leah. It's such a homely feeling in the home and always treated with so much love and respect. Tina is a lovely lady very kind and caring always there when needed. Very kind and professional with staff and residents while making it feel like a warm and homely atmosphere.
Reply from Tobyn Dickinson, Director at Cayton View Care HomeThank you very much for your review which means a lot to our team. The team is what makes our home so special and we are very proud of them all, and the love and care they give to our residents.
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Review of
Cayton View Care Home
from S O (Daughter of Resident) published on 9 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very clean. Staff friendly couldn't do enough. Dad was very happy staying at Cayton View. Met some lovely people. Food was excellent entertainment was very good, social side was also excellent he loved going out for coffee, ice cream, overall care was excellent as he needed help with his sight.
Reply from Leah Moon, General Manager at Cayton View Care HomeThank you very much for your kind review. We are very glad your Dad was so happy at Cayton View and enjoyed the entertainment, trips, social aspects, and care.
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Review of
Cayton View Care Home
from S S (Nephew of Resident) published on 9 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Since our relative became a resident at Cayton View, she has settled happily and has been treated with dignity.
The staff have been wonderful, always kind and concerned. A happy place!
The staff have been wonderful, always kind and concerned. A happy place!
Reply from Leah Moon, General Manager at Cayton View Care HomeThank you very much for your kind review and we are very glad your relative is happy and has settled in so well. Your review will mean a lot to our team.
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Review of
The Mayfield Care Home
from Roy J (Brother-in-law of Resident) published on 3 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Spacious, comfy care home, with plenty of room to wander, rooms are very comfy, most importantly, the staff are brilliant and caring.
Reply from Natalie Gill, General Manager at The Mayfield Care HomeThanks very much for your kind review. We are very proud of our home, and above all, our team who are extremely attentive and caring. Your feedback will mean a lot to them.
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Review of
Cayton View Care Home
from S P (Daughter of Resident) published on 16 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The first day we arrived, we were welcomed into a beautiful home. The staff and management greeted us with open arms and made us welcome from the outset. As a family, we have peace of mind for our Dad knowing he has the 24-hour care he deserves. The staff we find are very supportive, and nothing is
too much trouble. The management are there for our needs. Also, keeping us up to date with family meetings. 5* treatment all the way. Keep up the good work. I've already told friends of loved ones who are thinking of a home for their loved ones!
Reply from Leah Moon, General Manager at Cayton View Care HomeThank you very much for your kind words. It means a lot to the team to know that you and your family have felt welcomed and supported from the beginning. We love looking after your Dad and are very glad this gives you peace of mind. Your feedback is a big encouragement to our team who are dedicated to providing the best experience for our residents. We're especially grateful for your recommendation to others. It's one of the best compliments we could receive! Thank you again for your trust and support.
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Review of
Cayton View Care Home
from S H (Daughter of Resident) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff are so cheerful and welcoming. Cayton View has a warmth that that is so inviting, it's more like a lovely hotel for seniors. Nothing is too much trouble.
The manager has an open door policy - Her office looks out on to foyer, which means easy access, she has a natural warmth and ability to
The manager has an open door policy - Her office looks out on to foyer, which means easy access, she has a natural warmth and ability to
encourage, without coming across as pushy. All the staff are truly wonderful and full of empathy and compassion.
Reply from Leah Moon, General Manager at Cayton View Care HomeThank you very much for your review which will mean a lot to our team. We are glad you find our home warm and inviting, and thank you for your comments about our team. They have been handpicked based on their empathy and compassion so we are extremely glad that you have seen this in the way we look after our residents.
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Review of
Cayton View Care Home
from C P (Granddaughter of Resident) published on 28 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care at Cayton View Care Home is absolutely amazing. The staff are incredible. The facilities are first class. I cannot recommend Cayton View enough.
Reply from Leah Moon, General Manager at Cayton View Care HomeThank you very much for your kind review and support. We are very glad you appreciate our team and the facilities. We are extremely proud of both and the experience this enables our residents to have.
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Review of
The Mayfield Care Home
from J M (Daughter-in-law of Resident) published on 13 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The Mayfield is such a fabulous place full of laughter and the kindest of caregivers. It is like one big happy 'family' with so many social activities but also plenty of space to chill out and have personal downtime. Everyone is made to feel special - even the visitors! Thanks for all of your dedication
and care!
Reply from Natalie Gill, General Manager at The Mayfield Care HomeThank you very much for your kind review. We have tried to create a caring, fun and safe place where everyone is made to feel special so we are absolutely delighted that you have recognised this with your amazing feedback. We are very proud of our activities, trips and the wonderful environment. Your feedback means a lot to us. Thank you!
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Review of
The Mayfield Care Home
from C W (Son of Resident) published on 13 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
This could be a 5-star hotel. The staff are all very helpful and professional.
Reply from Natalie Gill, General Manager at The Mayfield Care HomeThank you very much for your kind review. We are very proud of our team and are delighted you have found them helpful and professional.
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Review of
Cayton View Care Home
from Janet T (Daughter of Resident) published on 7 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum stayed at Cayton View for six weeks of respite. I cannot praise them enough. They showed professionalism and compassion throughout my mum's stay. My mum felt so safe and well cared for that she is hoping to return on a permanent basis.
Reply from Leah Moon, General Manager at Cayton View Care HomeThank you very much for your kind review. We are very glad your mum felt safe and well cared for and is looking to come back and stay permanently. We very much enjoyed having her and hope she will be back soon!
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Review of
The Mayfield Care Home
from J W (Friend of Resident) published on 6 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I visited my friend who is very settled and happy at The Mayfield Care Home. She has dementia which they have rooms upstairs for that are lovely. The place is just wonderful and my friend enjoys joining in all the different activities daily. The food looks delicious and I am always made welcome by the
hard-working staff. The care she receives is fabulous.
Reply from Natalie Gill, General Manager at The Mayfield Care HomeThank you very much for your kind review. We are very glad your friend is so settled and happy at The Mayfield. Thank you for your positive feedback on our team, activities and food - this is much appreciated and means a lot to us all.
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Review of
Cayton View Care Home
from Karen M (Daughter of Resident) published on 6 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The most beautiful care home I have ever been in, like a 5 start hotel.
Staff could not be more helpful, every member of staff, regardless of role interact with residents in a friendly, supportive way.
Rooms cleaned to hotel standard every day.
Food is amazing - families can eat with residents for
Staff could not be more helpful, every member of staff, regardless of role interact with residents in a friendly, supportive way.
Rooms cleaned to hotel standard every day.
Food is amazing - families can eat with residents for
free. Could go on but no space.
Reply from Leah Moon, General Manager at Cayton View Care HomeThank you very much for your kind review. We are very proud of our home and team, and they way they look after our residents. Quality of food is a big focus and we are glad you are taking advantage of our all-inclusive offering to come and eat with your mum!
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Review of
Cayton View Care Home
from Wendy H (Wife of Resident) published on 6 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff are lovely.
Room and all the home are very clean (extremely).
Food is gorgeous and my husband says 'I feel at home'.
That is the whole experience. The benefit to myself is my husband feels like we have never been away. Visited for meals. Beautiful.
Room and all the home are very clean (extremely).
Food is gorgeous and my husband says 'I feel at home'.
That is the whole experience. The benefit to myself is my husband feels like we have never been away. Visited for meals. Beautiful.
Reply from Leah Moon, General Manager at Cayton View Care HomeMany thanks for your kind review. We are very happy your husband feels at home and that you appreciate the efforts of our team and have enjoyed the food when you have visited.
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