from £1,100 / week20 rooms
- Older Person Care
- Respite Care
- Permanent Care
- Dementia Residential Care
- Residential Care
from £1,100 / week20 rooms
48 rooms
from £1,100 / week26 rooms
from £1,100 / week27 rooms
Reviews posted for members of SunNest Care Group Ltd.
My mother received excellent end of life care at Rectory house. Subsequently, after she passed away, my father needed nursing home care. I had no hesitation in asking Rectory house to look after him. The leadership team are professional but involved and caring. The daily care staff are very friendly and thorough. Since he has been staying there, Dads physical and mental well-being have significantly improved. I can't thank the staff enough!
Outstanding. I came over from USA to spend some time with my mother Jill. I came almost every day and the staff are just amazing. Everyone was so nice friendly and cared so much about my mothers wellbeing. I sleep well knowing that she is being well taken care of as her life is slowing down. The staff are so friendly and I can't thank each and everyone enough.
Thank you for sharing such a moving message. It means a great deal to know that you felt reassured while spending time with your mother, and that the team's care and kindness brought you comfort during such an important period. Your trust and appreciation will be deeply valued by everyone involved in her care.
There is an excellent manager in Sarah. She has built a good team who care about the residents.
Thank you for your kind words. We're pleased to hear your appreciation for Sarah and the team - their commitment to caring for residents is something they take great pride in.
Thank you so very much to you all.
Thank you for sharing such a kind review during a difficult time. We are truly sorry for your loss, and it means a great deal to know that our team at Rectory House were able to support your mother and your family with care and compassion. Your appreciation is sincerely valued, and we send our warmest wishes to you and your loved ones.
A big thankyou to the manager and her team for all your care and support for my mother on a respite break . You made us feel very welcome and involved my mother and myself in activities straight away !!
Thank you so much for your review, and your kind words about our team and the care they provide. We hope your mother enjoyed her break at Rectory House! We're so glad to hear that you felt so welcome here, it was so lovely to see you and your mother getting involved with our community. We hope she's doing well and wish you all the best!
I have always found all the staff to be pleasant, kind and very helpful. My sister is happy and feels safe in Rectory House and loved by all. I enjoy visiting her and like being greeted by one of the Rectory House family. My grateful thanks to you all.
Thank you so much for your wonderful review, we're delighted to hear that you have felt so welcome at Rectory House and feel like one of the family - it's so important to us that not only our residents but their families feel a part of our community! Our team will be touched to hear your lovely comments.
My relative has been part of the family at Rectory House for over 3 years now. She arrived during the time of COVID restrictions so it was hard to get a real insight into the care provided during that time. However, it has been so good to see the care for my aunt improve during her time there as restrictions were lifted. She is always happy and contented whenever I visit and I love the open door visiting policy now so I can turn up at anytime (and I do). I am often there for meal times which are good and served really nicely. Activities have grown and cover a really good range too.
Thank you for your thoughtful feedback, we're so pleased to hear your aunt is happy and comfortable at Rectory House, and that you've seen improvements in her care over time. We truly appreciate that you take full advantage of our open-door policy and feel comfortable visiting whenever you like -...
Rectory House Nursing Home has looked after mum very well, she is very happy there. She is always clean and tidy. The staff are very good to her and always friendly. Thank you for looking after mum so well.
Thank you so much for your review. We're delighted to hear that Mum is so happy here at Rectory House. We really appreciate your kind words about our team and your trust in us means the world!
The home looked lovely at Christmas. The activities during this month and ongoing now have been 100% improved. There is a lovely atmosphere at Rectory House Nursing Home and the staff, including management, seems to be working well and in the same direction. I would have no hesitation in telling any relatives or friends about their loved ones becoming a resident. The staff, including domestic and chefs, are involved in the overall well-being too, which is great. Thank you.
Thank you for your feedback. We're thrilled to hear that you've noticed improvements in recent months. We're always working to improve our services, and your input is incredibly valuable to us. We also appreciate your kind words about our team and their commitment to supporting the well-being of our residents. Thanks again for your review.
My sister-in-law has adjusted well to the routine of the Rectory House Nursing Home. The guest visits have enabled me to see how well the home is run. The staff are qualified and proactive yet maintain a relaxed and friendly manner to all.
Thank you for your review, we're delighted to see that your sister-in-law has settled in and adjusted so well to life at Rectory House. We know that it can be a difficult transition for new residents, and we hope our team have been able to make her feel welcome. Our team is focused on providing the...
Very clean care home, and all staff are very friendly. My Mother stayed for 2 weeks of respite care after a time in hospital. She was well cared for.
Thank you for your review and for commenting on our friendly team and the cleanliness of our home, we all work very hard and appreciate your positive feedback!
I am so happy my Mum is at Rectory House, she has only just moved in but everyone is so caring it is amazing. I am so happy that they get Mum out of bed every day and include her in daily activities.
We really appreciate your lovely feedback, it's so important to our team to ensure everyone is included in activities and feels a part of our community so your recognition of our efforts means a lot to us! We're delighted to hear that you're so happy with your mum's care at Rectory House, thank you for your trust in us.
Once settled from her previous care home, Mum settled down and, I believe, enjoyed her time at Rectory House. All the staff were caring and treated Mum well, and she liked them all. Mum liked her Sunny Room and the view of the garden. Special thanks to the activities team who made Mum's days full of fun and laughter.
Thank you so much for sharing your feedback with us. We're so sorry for your loss and we really appreciate you taking the time to share these kind words with us. It was an absolute privilege for our team to care for Mum and have her as part of our community. Our activities team love being able to bring fun and laughter to our residents and will be touched by your lovely comments!
Everybody in the home is very very caring and thoughtful about needs and attentive to Mum. The home has outstanding grounds and courtyard where they hold parties. Inside is spotless and is perfectly decorated for Christmas. Every time we visit we're offered tea and coffee or shown where the coffee machine is.
Thank you so much for your lovely review and your kind comments about our team and their thoughtful and attentive approach to Mum's care. We're glad you've been made to feel welcome on your visits and we appreciate you noticing the cleanliness of the home as well as our lovely decorations. We take...
All staff have been very friendly and kind. Only thing I'm not too keen about is resident having to use plastic mugs instead of own china mugs. Mattress alarm keeps going off constantly, it's nice to see the residents being involved the activities.
Thank you so much for your feedback, we really appreciate your recognition of our kind and friendly team members, and we're glad you've gotten to see the many activities our residents enjoy together. Regarding the plastic mugs and mattress alarms, we appreciate that this isn't ideal, however, there...
I visit a couple of people in the home to give them holy communion, from the local church. The staff are friendly and helpful. The ladies I visit seem happy and well cared for. Their rooms are clean and tidy.
Thank you so much for your thoughtful review, Anne, and for providing such a valuable service to our residents, your visits mean so much to us! We're pleased to hear that the residents you've met all seemed happy - we're sure your visits have something to do with that! Thanks again for your kind words.
Enjoyed coffee morning and would like to be back for many more. Very friendly and very pleasant company the buffet very very enjoyable and all home made. It was nice to catch up with people. It had a very good feel about it. Staff were very attentive it was a bit daunting for me to start with but so welcoming.
Thank you so much, Sandra, for your lovely feedback and for joining us for our coffee morning, we would certainly love to have you back for many more in the future! We're glad you enjoyed the delicious buffet our talented hospitality team put on and felt welcome among our lovely community. We hope to see you again soon!
My mother-in-law lives there so I do pop in from time to time but mostly it's my husband who visits her.
Thank you for your lovely review and for joining us for our recent Coffee Morning, it was a pleasure to have you here! We're so pleased to hear that our residents' happiness stands out to you and you've gotten to spend some time with our lovely community, getting to know our wonderful residents and team. We hope to see you soon!
Excellent staff. Attentive and respectful.
Thank you for your feedback. We're delighted that our team's attentive and respectful approach has left a lasting impression! We'll pass your kind words on to the team.
I have nothing but praise for the newly promoted manager and staff. They are very professional and have a caring manner and any issues raised are promptly resolved to the relative's satisfaction. The recent events organised by the staff under the leadership of the manager have been very successful, especially the BBQ. I am very fortunate that my husband is a resident here.
Thank you for your feedback, Meher, and for recognising our team at Rectory House. We're glad you've been enjoying our events!
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Average costs per week for care homes owned by SunNest Care Group Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by SunNest Care Group Ltd, based on 3 out of 4 settings.
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.
SunNest Care Group Ltd own 4 Care Homes.
Rectory House Nursing Home, Chalcraft Hall & Hooklands Care Home have the highest review score.
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