1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by Summit Care Group
  4. Locations Owned by Summit Care Group in West Yorkshire

Care Homes Owned by Summit Care Group in West Yorkshire

9.0 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Summit Care Group in West Yorkshire

Only the locations & reviews in West Yorkshire for Summit Care Group are showing below.

View the details of all 6 locations (with 211 reviews) owned by Summit Care Group

Summit Care Group Locations in West Yorkshire (3)

 
Map View
Sort By
3 Care Homes owned by Summit Care Group in West Yorkshire
Willow Bank Care Home

Bell Dean Road, Allerton, Bradford BD15 7WB 

9.4 27 reviews
"Willow Bank is an exception care home, the staff are amazing and are well staffed and equipped to deal with people of a certain age with…"   Read all 27 reviews
Location Type Care Home

Willow Bank Care Village a private care home in Allerton, Bradford. It provides individual quality healthcare for the elderly. The home has 59 single bedrooms which are all en-suite as well as four assisted bathrooms and two assisted shower rooms.… Read more about Willow Bank Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • Acquired Brain Injury
  • 59 Rooms from £1,000 / week
Laurel Bank Care Home

Main Street, Wilsden, Bradford BD15 0JR 

9.3 47 reviews
"I find Laurel Bank a lovely place for my brother staff are very kind and lovely. The rooms are cleaned every day and are a good standard.…"   Read all 47 reviews
Location Type Care Home

Laurel Bank Care Home can be found in Wilsden, Bradford and it provides individual quality care for the elderly including day care services, respite and dementia care. The modern and spacious home features 63 single bedrooms with en-suite wet rooms.… Read more about Laurel Bank Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 63 Rooms from £1,200 / week
Acacia Bank Care Home

320 Beacon Road, Wibsey, Bradford BD6 3DP 

8.5 4 reviews
"Really happy & satisfied with the care my wife received from Acacia Bank and support from all the staff.…"   Read all 4 reviews
Location Type Care Home

WELCOMING NEW RESIDENTS! Acacia Bank is proud to announce that the home was inspected by CQC in July 2025 and rated 'Good' in all areas. The home offers both the very best of care to residents and also an enviable environment for residents to enjoy.… Read more about Acacia Bank Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • Visual / Hearing Impairment
  • 60 Rooms from £1,200 / week

Summit Care Group Reviews in West Yorkshire (78)

9.0
Summit Care Group has a Group Review Score of 9.0 (8.954) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Summit Care Group must have a Review Score.

Overall Experience

  • 16
  • 3
  • 0
  • 0
  • 1

Date Published

78
14
34
35
43
Review of

Acacia Bank Care Home

from Doreen D (Wife of Resident) published on 14 August 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found everyone very helpful.

Reply from Alison Foreman, Commercial Director at Acacia Bank Care Home

Thank you very much for taking the trouble to write a review and give us the wonderful ratings, both are appreciated. Kind regards

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Laurel Bank Care Home

from Helen J (Daughter-in-law of Resident) published on 6 August 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home. Caring staff. Dad loves it and that is the most important thing. Well run and approachable management. They solve issues straight away. Fantastic.

Reply from Alison Foreman, Commercial Director at Laurel Bank Care Home

Thank you for taking the trouble to review Laurel Bank, your feedback is very important to us. Kind regards

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Laurel Bank Care Home

from M B (Sister of Resident) published on 6 August 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find Laurel Bank a lovely place for my brother staff are very kind and lovely. The rooms are cleaned every day and are a good standard. Plenty of activities if clients want to join in. I am happy my brother is a resident here.

Reply from Alison Foreman, Commercial Director at Laurel Bank Care Home

Thank you very much for such positive feedback regarding the care and activity at the home. Kind words regarding the staff are always appreciated. Kind regards

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Laurel Bank Care Home

from Wendy C (Daughter of Resident) published on 6 August 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care received by my mother is first lass all the staff show care and compassion to her but also to the family.
They always keep me informed of any changes
I could not ask for better care.

Reply from Alison Foreman, Commercial Director at Laurel Bank Care Home

Thank you very much for taking the time and trouble to write such a lovely review for our home. To know you 'could not ask for better care' is praise indeed! Kind regards

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Willow Bank Care Home

from A S (Son of Resident) published on 21 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Willow Bank is an exception care home, the staff are amazing and are well staffed and equipped to deal with people of a certain age with mental difficulties, I've booked my time there.

Reply from Alison Foreman, Commercial Director at Willow Bank Care Home

Thank you very much for your 5* review and comments, they are appreciated. Kind regards

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Laurel Bank Care Home

from Paul H (Son of Resident) published on 19 May 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care given to my mum. When she first went in she was quite poorly & they took goid care of her & reassured her. She is now better than when she first went in & needs less care now but still is cared for very well.

Reply from Alison Foreman, Commercial Director at Laurel Bank Care Home

Thank you very much for your review and ratings. It's so reassuring for others who are searching for care to hear about how others have benefitted from the dedicated care and support provided by the team. Everyone in the home works so hard to ensure that all residents are happy, safe and well. Kind regards

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Acacia Bank Care Home

from D C (Respite Resident) assisted by family/friend published on 15 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very happy there.

Reply from Alison Foreman, Commercial Director at Acacia Bank Care Home

Thank you very much for taking the time and trouble to review Acacia Bank, it is appreciated. Kind regards

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Laurel Bank Care Home

from E M (Sister of Resident) published on 15 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The caring support given to my relative is so reassuring to me. Having a loved one in a home is difficult but all the staff, from catering and housekeeping to carers and management, are truly caring.
With the new owners I hope to see more improvements both internal and external.

Reply from Alison Foreman, Commercial Director at Laurel Bank Care Home

Thank you very much for your review of Laurel Bank. Your kind comments regarding the team are appreciated, as they work so hard to ensure everyone is safe, well and happy. You may have spotted that we have begun refurbishment by replacing corridor flooring, plus painting and decorating to refresh firstly the dining room. So things are moving along. Kind regards

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Laurel Bank Care Home

from C H (Regular Volunteer) published on 12 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely care home.
Staff are caring and compassionate.
The cleanliness of the home is second to non.
The meals are always varied and well received.
I wouldn't fail to recommend this home.

Reply from Alison Foreman, Commercial Director at Laurel Bank Care Home

Thank you very much for the kind comments and review ratings for Laurel bank, we appreciate your feedback. Kind regards

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Acacia Bank Care Home

from N S (Husband of Resident) published on 29 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really happy & satisfied with the care my wife received from Acacia Bank and support from all the staff.

Reply from Alison Foreman, Commercial Director at Acacia Bank Care Home

Thank you very much for taking the time and trouble to review Acacia Bank. It was our pleasure to look after your wife and we are so pleased that you were able to give a 5* review, it is very much appreciated. Kind regards

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Laurel Bank Care Home

from D H (Nephew of Resident) published on 16 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

During repeated visits to see my uncle, such an alarming experience.
Clearly Chronic Understaffing - Reception consistently unmanned; staff rarely visible. Emergency alarms (used by my uncle) went unanswered, risking safety during crises. Hygiene Failures, Persistent foul odors, and dirty, No visitor
sign in book on some visits, creating critical fire evacuation risks. Reception area not staffed. Residents isolated for hours without checks, we sat for over a hour without any staff making a visit. Some Common areas sit empty, yet TVs/lights wastefully run, reflecting poor oversight. Systemic Disarray, The facility lacks structure, prioritisation of care, and staff engagement. Basic hygiene, safety, and dignity appear to be disregarded. Clothing missing for weeks on end, This is not how a patient with dementia should be treated. The place appears to lack quality management and leadership.

Reply from Davey Taverner, Digital Marketing Manager at Laurel Bank Care Home

Thank you for taking the time to review Laurel Bank. We are disappointed with the negative experience you have had while visiting. We always welcome honest feedback as this helps us to improve. If you would like to contact the home manager on 01535 274 774 we would love the opportunity to discuss our concerns in more detail. We look forward to hearing from you, thank you and have a lovely day.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Willow Bank Care Home

from A G (Son of Resident) published on 3 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the staff at Willow Bank absolutely amazing. My mum has been here for 6 years and the staff have always gone above and beyond to help Mum and us in everything they do. They are a fantastic team from top to bottom and I would highly recommend anyone to send family to be looked after at Willow
Bank. P.S Thanks a million for everything you have done.

Reply from Alison Foreman, Commercial Director at Willow Bank Care Home

What a wonderful review, we are so pleased to have your recommendation for Willow Bank and very kind comments. Kind regards

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Acacia Bank Care Home

from Mary B (Daughter of Resident) published on 24 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the 2nd time we have used Acacia for our precious mum. We can not thank the whole team at Acacia for their dedication and hard work they all do to make our mum feel so comfortable and at home. She never stops smiling. We really appreciate all they do above and beyond. Helping us feel relaxed.
Highly recommend Acacia.

Reply from Alison Foreman, Commercial Director at Acacia Bank Care Home

Thanks you so much for your wonderful review and recommendation, e appreciate your continued support of this new service, Kind regards

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Laurel Bank Care Home

from Manfred W (Son of Resident) published on 6 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On my first visit to Laurel Bank to assess whether my mother should move there from another care home I was impressed with the car park facility and the actual building of the care home. It's a purpose-built home unlike a lot of others I visited. Large bedrooms/toilet facilities etc. Large hallways/lounges/dining
rooms. Clean everywhere. Friendly and courteous staff. Menus very varied.

Reply from Alison Foreman, Commercial Director at Laurel Bank Care Home

Thank you very much for taking the time and trouble to write a review for Laurel Bank Care Home. Your 5* ratings and comments are very much appreciated. Kind regards

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Willow Bank Care Home

from Philip R (Son of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother was at Willow Bank for just 11 months. During that time the care she received was excellent. Nothing was too much trouble for the carers. The senior carers were always up to date with Mum's health care issues and able to brief us when we called in. They also rang us promptly whenever there
was a health issue. Unfortunately Mum's health deteriorated in her final months and she needed much more help and attention. Despite this increase in care needs there was no drop in the quality of the care. When Mum passed away, just before Christmas, the staff gave us all the time, support and care to say our goodbyes. Thank you Willow Bank.

Reply from Davey Taverner, Digital Marketing Manager at Willow Bank Care Home

Thank you for the heartfelt review of Willow Bank. We are so pleased that we could make your mum comfortable and content in the last months of her life, we would like to offer you our deepest condolences on her passing. Thank you for being part of our family at Willow Bank and thank you again for the warm words of recognition for the team. We appreciate it, please do not hesitate to visit us you are always welcome.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Laurel Bank Care Home

from S H (Daughter of Resident) published on 27 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff very helpful and welcoming. They always get back to me when requesting respite care for mum with available dates and try their best to accommodate requests. I feel mum is safe and well looked after whilst on respite which gives me a much needed break.

Reply from Davey Taverner, Digital Marketing Manager at Laurel Bank Care Home

Thank you for taking the time to review Laurel Bank so highly. We are so thrilled you are happy with the care we provide. The team will be delighted to hear your warm words of recognition. Thank you again for the review and have a pleasant day.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Laurel Bank Care Home

from L C (Daughter of Resident) published on 19 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Laurel Bank Care Home has a warm and friendly welcoming when you first arrive, which makes you feel confident and relaxed when you know the staff here are looking after your mum, who you want the best care for.
Mum is suffering from dementia bless her, so she gets very confused some days but all the
staff are so lovely with her, reassuring her all the time. They always make her look nice for when any of her family go to visit her, which is every day. From the cleaners to the entertainment staff, it feels like one big family, which is what mum is used to. Her room is always lovely and clean so we are very happy mum is staying there. Thank you.

Reply from Alison Foreman, Commercial Director at Laurel Bank Care Home

Thank you very much for taking the time and trouble to review Laurel Bank. The team work so hard to ensure that our residents are safe, happy and well, so to have the team mentioned for their efforts is wonderful. Kind regards.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Laurel Bank Care Home

from M O (Daughter of Resident) published on 13 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum seems to have settled well at Laurel Bank. She hasn't been there long but she seems to have settled well. All the staff are really good to her and try really hard to meet her needs.

Reply from Davey Taverner, Digital Marketing Manager at Laurel Bank Care Home

Thank you for taking the time to review Laurel Bank so favourably. We are thrilled to hear that your mum is settled in with us and she is comfortable and content. The team will be delighted to hear your warm words of recognition. Have a wonderful day and we hope to see you again soon.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Willow Bank Care Home

from Mervyn G (Son of Resident) published on 13 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is very good. Staff are very welcoming and will always be there to talk to when you need a word. The food is very good.

Reply from Davey Taverner, Digital Marketing Manager at Willow Bank Care Home

Thank you for taking the time to tell us how we are doing. We are so thrilled you are comfortable and settled with us and are enjoying your stay. We are grateful for the feedback, the team will be delighted to hear your warm words of recognition, especially our Chef. Have a lovely day and thank you again.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review of

Willow Bank Care Home

from J W (Daughter of Resident) published on 13 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been ill over the last month or so. Her care at Willow Bank has been fantastic due to the kind, caring staff of which some go above and beyond to cater for her needs. Well done Willow Bank. Couldn't wish for a better place for my mum and staff couldn't be nicer.

Reply from Davey Taverner, Digital Marketing Manager at Willow Bank Care Home

Thank you for taking the time to review Willow Bank so highly. We are comforted to know that you are happy with your mum's care here at Willow Bank. We are saddened to hear that she is not feeling her best and would like you to let us know if there is anything else we can do for her. Thank you for the kind words of recognition for the team and we hope to see you again soon. Have a lovely day.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Summit Care Group in Derbyshire Summit Care Group in West Midlands Summit Care Group in West Yorkshire

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Summit Care Group to verify any information. View our terms and conditions. Summit Care Group has a Platinum Service – more info.