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Care Homes Owned by Summit Care Group in West Yorkshire

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9.1 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Summit Care Group in West Yorkshire

Only the locations & reviews in West Yorkshire for Summit Care Group are showing below.

View the details of all 6 locations (with 225 reviews) owned by Summit Care Group

Summit Care Group Locations in West Yorkshire (3)

3 Care Homes owned by Summit Care Group in West Yorkshire
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Willow Bank Care Home

Bell Dean Road, Allerton, Bradford BD15 7WB 

9.6 30 reviews
"My mum has been a resident since July 2025. She is blind and treated with so much respect from the staff. She is happy at Willowbrook as…"   Read all 30 reviews
Location Type Care Home

Willow Bank Care Village a private care home in Allerton, Bradford. It provides individual quality healthcare for the elderly. The home has 59 single bedrooms which are all en-suite as well as four assisted bathrooms and two assisted shower rooms.… Read more about Willow Bank Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • Acquired Brain Injury
  • 59 Rooms
  • from £1,320 / week
Laurel Bank Care Home

Main Street, Wilsden, Bradford BD15 0JR 

9.3 49 reviews
"The care received by my mother is first lass all the staff show care and compassion to her but also to the family. They always keep me…"   Read all 49 reviews
Location Type Care Home

Laurel Bank Care Home can be found in Wilsden, Bradford and it provides individual quality care for the elderly including day care services, respite and dementia care. The modern and spacious home features 63 single bedrooms with en-suite wet rooms.… Read more about Laurel Bank Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 63 Rooms
  • from £1,200 / week
Acacia Bank Care Home

320 Beacon Road, Wibsey, Bradford BD6 3DP 

8.8 6 reviews
"The staff at acacia bank are great. since my nan has moved in, her mental health has improved significantly, the staff interact with her…"   Read all 6 reviews
Location Type Care Home

WELCOMING NEW RESIDENTS! Acacia Bank is proud to announce that the home was inspected by CQC in July 2025 and rated 'Good' in all areas. The home offers both the very best of care to residents and also an enviable environment for residents to enjoy.… Read more about Acacia Bank Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • Visual / Hearing Impairment
  • 60 Rooms
  • from £1,200 / week

Summit Care Group Reviews in West Yorkshire (85)

9.1

Summit Care Group has a Group Review Score of 9.1 (9.059) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Summit Care Group must have a Review Score.

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Review of

Acacia Bank Care Home

from E G (Granddaughter of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at acacia bank are great. since my nan has moved in, her mental health has improved significantly, the staff interact with her and get get out of her bedroom and ensure she is well taken care of. They ensure she always has her personal cares and is clean and well dressed/presented.
Her bedroom
is always clean and any problems that occur are resolved quickly by the staff. They also listen to family members concerns and comments and take it onboard.
Reply from Alison Foreman, Commercial Director at Acacia Bank Care HomeThank you very much for writing a review for Acacia Bank. It's good to know that your nan has settled well and has benefitted so greatly from the care and attention provided by the team. Kind regards
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Review of

Acacia Bank Care Home

from D S (Daughter of Resident) published on 22 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
From first visiting avacia bank i was very impressed. Lovely staff, very clean & we highly recommend. I chose this home for respite care for my parents. They had beautiful rooms, great care & lovely meals. Nothing was too much trouble. They really did enjoy there stay.
Reply from Alison Foreman, Commercial Director at Acacia Bank Care HomeThank you very much for your positive review, your comments are very much appreciated, and also your high star ratings. Your feedback will certainly assist other families, as it will be both reassuring and provides valuable insight into the quality of care and service provided. Kind regards
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Review of

Willow Bank Care Home

from Amanda T (Daughter of Resident) published on 22 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident since July 2025. She is blind and treated with so much respect from the staff. She is happy at Willowbrook as there is always a happy atmosphere. The staff are so welcoming and can't do enough. They look after all the residents really well. I visit 3 times a week and Emma
the manager is lovely.
Reply from Alison Foreman, Commercial Director at Willow Bank Care HomeThank you very much for your 5* review and your wonderful comments, both are really appreciated. Kind regards
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Review of

Laurel Bank Care Home

from M J (Husband of Resident) published on 29 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care provided to my wife is excellent.
Small things like staff getting her ready to go out with friends by doing her hair and making sure she is clean and tidy shows the staff are caring and understanding of residents and family needs.
Reply from Alison Foreman, Commercial Director at Laurel Bank Care HomeThank you very much for taking the time and trouble to write a review of Laurel bank, it is appreciated. The team are dedicated and skilled and we are so pleased that their thoughtfulness is noticed. Kind regards
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Review of

Willow Bank Care Home

from Stuart B (Husband of Resident) published on 29 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found Willow Bank Care Home professional and homely. My wife is cared for to a high standard and since she moved here her overall wellbeing both physical and mental has improved a great deal. She is happy here and I know she is safe and cared for.
Reply from Alison Foreman, Commercial Director at Willow Bank Care HomeThank you very much for your 5* review, this and your positive comments are very much appreciated. Kind regards
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Review of

Willow Bank Care Home

from S P (Sister of Resident) published on 26 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the care given to my sister is excellent. I think she as settle here. Thank you.
Reply from Alison Foreman, Commercial Director at Willow Bank Care HomeThank you very much for your 5* review, your comments and ratings are very much appreciated. Kind regards.
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Review of

Laurel Bank Care Home

from Tina H (Daughter of Resident) published on 9 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We want to express our gratitude for the exceptional care and support given to our mum. Specifically keeping her clean, fresh and content with her personal care and dignity. We want to acknowledge the impact their work has on our mum's well-being and our peace of mind. Mum likes to watch entertainers,
singers and dancers but, little craft work even though they try to encourage her.
However, they take time to engage in conversation with mum and every resident, taking time with them. They welcome her family and they never discourage when we sometimes turn up at the same time in numbers. We did have concerns at the beginning of her residency, that she wasn't drinking. We want to thank management for turning this around. All staff care for all residents with respect and kindness. They are all angels and we love them.
Reply from Alison Foreman, Commercial Director at Laurel Bank Care HomeThank you so much for your heartfelt review. We appreciate your feedback and recognition of the team and their dedication and skill. Kind regards
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Review of

Acacia Bank Care Home

from Doreen D (Wife of Resident) published on 14 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found everyone very helpful.
Reply from Alison Foreman, Commercial Director at Acacia Bank Care HomeThank you very much for taking the trouble to write a review and give us the wonderful ratings, both are appreciated. Kind regards
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Review of

Laurel Bank Care Home

from Helen J (Daughter-in-law of Resident) published on 6 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely home. Caring staff. Dad loves it and that is the most important thing. Well run and approachable management. They solve issues straight away. Fantastic.
Reply from Alison Foreman, Commercial Director at Laurel Bank Care HomeThank you for taking the trouble to review Laurel Bank, your feedback is very important to us. Kind regards
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Review of

Laurel Bank Care Home

from M B (Sister of Resident) published on 6 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find Laurel Bank a lovely place for my brother staff are very kind and lovely. The rooms are cleaned every day and are a good standard. Plenty of activities if clients want to join in. I am happy my brother is a resident here.
Reply from Alison Foreman, Commercial Director at Laurel Bank Care HomeThank you very much for such positive feedback regarding the care and activity at the home. Kind words regarding the staff are always appreciated. Kind regards
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Review of

Laurel Bank Care Home

from Wendy C (Daughter of Resident) published on 6 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care received by my mother is first lass all the staff show care and compassion to her but also to the family.
They always keep me informed of any changes
I could not ask for better care.
Reply from Alison Foreman, Commercial Director at Laurel Bank Care HomeThank you very much for taking the time and trouble to write such a lovely review for our home. To know you 'could not ask for better care' is praise indeed! Kind regards
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Review of

Willow Bank Care Home

from A S (Son of Resident) published on 21 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Willow Bank is an exception care home, the staff are amazing and are well staffed and equipped to deal with people of a certain age with mental difficulties, I've booked my time there.
Reply from Alison Foreman, Commercial Director at Willow Bank Care HomeThank you very much for your 5* review and comments, they are appreciated. Kind regards
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Review of

Laurel Bank Care Home

from Paul H (Son of Resident) published on 19 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care given to my mum. When she first went in she was quite poorly & they took goid care of her & reassured her. She is now better than when she first went in & needs less care now but still is cared for very well.
Reply from Alison Foreman, Commercial Director at Laurel Bank Care HomeThank you very much for your review and ratings. It's so reassuring for others who are searching for care to hear about how others have benefitted from the dedicated care and support provided by the team. Everyone in the home works so hard to ensure that all residents are happy, safe and well. Kind regards
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Review of

Acacia Bank Care Home

from D C (Respite Resident) assisted by family/friend published on 15 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very happy there.
Reply from Alison Foreman, Commercial Director at Acacia Bank Care HomeThank you very much for taking the time and trouble to review Acacia Bank, it is appreciated. Kind regards
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Review of

Laurel Bank Care Home

from E M (Sister of Resident) published on 15 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The caring support given to my relative is so reassuring to me. Having a loved one in a home is difficult but all the staff, from catering and housekeeping to carers and management, are truly caring.
With the new owners I hope to see more improvements both internal and external.
Reply from Alison Foreman, Commercial Director at Laurel Bank Care HomeThank you very much for your review of Laurel Bank. Your kind comments regarding the team are appreciated, as they work so hard to ensure everyone is safe, well and happy. You may have spotted that we have begun refurbishment by replacing corridor flooring, plus painting and decorating to refresh firstly the dining room. So things are moving along. Kind regards
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Review of

Laurel Bank Care Home

from C H (Regular Volunteer) published on 12 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely care home.
Staff are caring and compassionate.
The cleanliness of the home is second to non.
The meals are always varied and well received.
I wouldn't fail to recommend this home.
Reply from Alison Foreman, Commercial Director at Laurel Bank Care HomeThank you very much for the kind comments and review ratings for Laurel bank, we appreciate your feedback. Kind regards
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Review of

Acacia Bank Care Home

from N S (Husband of Resident) published on 29 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really happy & satisfied with the care my wife received from Acacia Bank and support from all the staff.
Reply from Alison Foreman, Commercial Director at Acacia Bank Care HomeThank you very much for taking the time and trouble to review Acacia Bank. It was our pleasure to look after your wife and we are so pleased that you were able to give a 5* review, it is very much appreciated. Kind regards
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Review of

Laurel Bank Care Home

from D H (Nephew of Resident) published on 16 April 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
During repeated visits to see my uncle, such an alarming experience.
Clearly Chronic Understaffing - Reception consistently unmanned; staff rarely visible. Emergency alarms (used by my uncle) went unanswered, risking safety during crises. Hygiene Failures, Persistent foul odors, and dirty, No visitor
sign in book on some visits, creating critical fire evacuation risks. Reception area not staffed. Residents isolated for hours without checks, we sat for over a hour without any staff making a visit. Some Common areas sit empty, yet TVs/lights wastefully run, reflecting poor oversight. Systemic Disarray, The facility lacks structure, prioritisation of care, and staff engagement. Basic hygiene, safety, and dignity appear to be disregarded. Clothing missing for weeks on end, This is not how a patient with dementia should be treated. The place appears to lack quality management and leadership.
Reply from Davey Taverner, Digital Marketing Manager at Laurel Bank Care HomeThank you for taking the time to review Laurel Bank. We are disappointed with the negative experience you have had while visiting. We always welcome honest feedback as this helps us to improve. If you would like to contact the home manager on 01535 274 774 we would love the opportunity to discuss our concerns in more detail. We look forward to hearing from you, thank you and have a lovely day.
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Review of

Willow Bank Care Home

from A G (Son of Resident) published on 3 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the staff at Willow Bank absolutely amazing. My mum has been here for 6 years and the staff have always gone above and beyond to help Mum and us in everything they do. They are a fantastic team from top to bottom and I would highly recommend anyone to send family to be looked after at Willow
Bank. P.S Thanks a million for everything you have done.
Reply from Alison Foreman, Commercial Director at Willow Bank Care HomeWhat a wonderful review, we are so pleased to have your recommendation for Willow Bank and very kind comments. Kind regards
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Review of

Acacia Bank Care Home

from Mary B (Daughter of Resident) published on 24 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is the 2nd time we have used Acacia for our precious mum. We can not thank the whole team at Acacia for their dedication and hard work they all do to make our mum feel so comfortable and at home. She never stops smiling. We really appreciate all they do above and beyond. Helping us feel relaxed.
Highly recommend Acacia.
Reply from Alison Foreman, Commercial Director at Acacia Bank Care HomeThanks you so much for your wonderful review and recommendation, e appreciate your continued support of this new service, Kind regards
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