Care Homes Owned by Key Healthcare St Helens Ltd in Merseyside

Mum is looked after to a high standard, nothing is too much trouble.

I have never been so nervous about making a decision for my mum. From our first day, we have been made to feel welcome and mum really likes being there. Even when the carers have been dealing with some quite challenging situations which can be quite regular, they keep smiling and keep everyone up. Worth their weight in gold.

The staff are caring and have supported us as a family since our Aunt moved to the home. They have helped her to settle in and engage in activities etc.

He also displays very challenging behaviour and the staff are very tolerant and understanding.

The staff are always friendly and helpful and always have a smile when they meet you on your visit.

Since my mum has been in Elizabeth Court she has put weight on (which is a good thing) I find the staff are very obliging and pleasant. On the whole my mums in a good place for her care and well being with her illness.

My father-in-law became a resident in May this year. He was welcomed straight away and my initial reaction was that he would be treated with dignity and cared for. This is still my opinion. All the staff are lovely, patient and genuinely seem to care. The management are competent and have taken a lot of the stress away from caring for a family member with dementia. Up to now, I can't say a bad word about the home or it's staff.