Care Homes Owned by Aalia Health Care Ltd

Aalia house is a beautiful care home, decorated and designed clearly with love. The careers go above and beyond for the residents and also families of the residents. It is also clear that every member of staff loves their job & all the residents. My grandma is treat with the upmost dignity, respect, kindness and as the princess she is. As a family we couldn't be happier and sleep well at night knowing her new home is a happy one. Food smells delicious and they get amazing home cooked meals that my grandad is also invited too. Days out & activities are set daily which are so thoughtfully planned out.

Top quality care home. Management and caring staff are excellent. There is a constant care in place. None of the residents are over looked, there is always someone in attendance. From what I have seen the food is well prepared and well cooked and served with the utmost respect for the residents. There is always afternoon tea and biscuits. The bedroom is immaculate with an on suit toilet. There is a hairdresser service, chiropodist on regular intervals. Can't think of a better place.

Excellent staff,all kind and caring, efficient and patient with residents .The home is very clean,good domestic staff . Excellent musical activities,enjoyed by all the residents.Staff also treat all the residents with dignity

The manager is super and all the team do a great job every day. As a family, we can’t thank them enough for rehabilitating Mum after a long hospital stay and helping us to get her home again.

Ravensworth Lodge provided Mum genuine care, support and thoughtfulness. Staff worked as a team. This house is a home, not a business (a not for profit organisation = a world of difference!). Ravensworth Lodge doesn't try to emulate hotel type accommodation. It has character of its own and visitors are welcome. Each room is homely, individualised and spotlessly clean. Staff take pride in their work and it shows. A varied daily timetable of activities, home cooked food and a "can do" attitude has been so refreshing and Mum has thrived in the care environment (after a lengthy hospital stay). Sadly Mum's dementia worsened quite rapidly after arriving at Ravensworth, so she was only there for 2 months, but they were happy ones which means a lot to us - we felt Mum was in safe hands and she was very sad to leave. As a retired nurse myself I'm delighted to recommend this home (no one has asked me to do this review either!) In my experience Ravensworth is a little gem.

Mum had been a resident at Ravensworth Lodge for 7 years before her death at 92 in Oct 2015. I cannot praise highly enough the quality of care and support she had during her time there but I feel that the care, support and compassion that the staff showed towards her in the final week of her life was exceptional. Supported by the local Hospice at Home team, the staff were able to provide for Mum in her final few days, a level of care that showed they understood her needs, personality and wishes and Mum was allowed a very peaceful and dignified final week for which we, her family, will be always grateful as she was able to die at home and with the very best support she could have wished for. The staff also found time to support us, her family, and again, their compassion and understanding of what we were going through helped us cope with Mums death. I cannot praise them enough and over the very happy 7 years that Mum lived there, they provided the type of care and support that made her feel 'this is my home' and as her needs changed, so did the type of support she needed. We, her family, will always be grateful for the care and support and compassion that Mum was given whilst at Ravensworth Lodge throughout her time there. Thank you.