Royal Manor Care Group in Derbyshire | 1 Care Home

Review of
Royal Manor Nursing Home
from Neil L (Son of Resident) published on 8 December 2025 Submitted via Website • Report

Overall Experience

Thank you so much for the care you gave my mum in her short stay.
The staff are so caring and dedicated and always greeted us with a smile and a kind word.
The home always felt cosy and homely.
Thank you

Reply from Rhodora Mina, Registered Manager at Royal Manor Nursing HomeThank you for your review, it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.

Facilities
Care / Support
Cleanliness
Treated with Dignity
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Review of
Royal Manor Nursing Home
from David M (Son of Resident) published on 15 April 2025 Submitted via Website • Report

Overall Experience

My father has been a resident for over a year in the Royal Manor and I can't thank the staff enough for all the care they provide.
Everyone at the home are friendly, thoughtful and go out of their way to provide him with the care he requires.
I would highly recommend anyone thinking of placing a relative

in care, to consider the Royal Manor.

Reply from Rhoda Mina, Registered Manager at Royal Manor Nursing HomeThank you for your review, it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.

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Treated with Dignity
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Review of
Royal Manor Nursing Home
from M M (Son of Resident) published on 15 April 2025 Submitted via Website • Report

Overall Experience

It's difficult because choosing a care home for your loved one.
What I know is this care home has delivered on all fronts caring, compassionate and have given our dad a very special place for him to call home and do the very best for him
All the staff are most welcoming to us his family and challenges

that our dad has with his dementia he is very happy and more importantly very well looked after
I would have no hesitation in recommending this home or at least have a look, all the staff,manager supervisor every one plays their part in caring for our loved one

Reply from Rhoda Mina, Registered Manager at Royal Manor Nursing HomeThank you for your review, it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.

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Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
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Review of
Royal Manor Nursing Home
from Mark W (Son-in-law of Resident) published on 15 April 2025 Submitted via Website • Report

Overall Experience

I am very pleased with the care my father in law receives, this means my wife can relax knowing her dad is well cared for. We visit each weekend with my mother in law and we are always offered a drink, my father in law is brought to another room where we can share private moments. We are updated regularly

and I have only good things to say would recommend.

Reply from Rhoda Mina, Registered Manager at Royal Manor Nursing HomeThank you for your review, it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.

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Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Value for Money

Review of
Royal Manor Nursing Home
from I H (Son-in-law of Resident) published on 4 April 2025 Submitted via Website • Report

Overall Experience

My mother in law is a resident at the Royal Manor and we are pleased with the level of care shown towards her.

The management and staff are extremely friendly and really go beyond to help with any requests, additional support etc.

I would recommend the home

Reply from Rhoda Mina, Registered Manager at Royal Manor Nursing HomeThank you for your review, it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money

Review of
Royal Manor Nursing Home
from Lynn B (Daughter of Resident) published on 4 April 2025 Submitted via Website • Report

Overall Experience

We have our mum at the Royal Manor initially for rehab but has become a permanent resident there now .we couldn't ask for better care for her she is happy there and settled and we as a family can always speak with the manager and owner their door is always open if we want to talk to them about anything

The other members if staff are lovely to mum and that really helps as she was very independent before going into the home

Reply from Rhoda Mina, Registered Manager at Royal Manor Nursing HomeThank you for your review, it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money

Review of
Royal Manor Nursing Home
from K P (Daughter of Resident) published on 12 February 2025 Submitted via Website • Report

Overall Experience

Royal Manor is a home from home, with exceptionally caring staff taking care of residents brilliantly with individual needs taken into account Residents and visitors are made to feel very welcome by all.

Reply from Rhodora Mina, Registered Manager at Royal Manor Nursing HomeThank you for your review, it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Royal Manor Nursing Home
from D A (Son of Resident) published on 28 January 2025 Submitted via Website • Report

Overall Experience

Very caring and professional service for my mother. The Royal Manor Nursing Home kept me fully updated about my mother over the last six months since she was admitted. The staff are all very friendly and helpful with both residents and visitors. There are always a lot of staff on shift ensuring that

each resident receives personal attention and care. Plenty of activities are arranged each month for the residents and there is an enclosed garden with seating available to all. I would strongly recommend the Royal Manor Nursing Home.

Reply from Rhodora Mina, Registered Manager at Royal Manor Nursing HomeThank you for your review, it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money

Review of
Royal Manor Nursing Home
from M A (Daughter-in-law of Resident) published on 27 January 2025 Submitted via Website • Report

Overall Experience

I cannot praise the staff at Royal Manor Nursing Home highly enough. My relative moved to the home after a crisis and stayed for 6 months until she passed away with advanced dementia.
The care my relative received was exemplary. Staff were always so kind, caring, and patient and we were welcomed warmly

as a family on our visits to the home.
I am particularly grateful to the home's Assistant Manager, who always demonstrated the utmost professionalism and her ability to recall details of my relative's care without needing to refer to documentation or other staff was extraordinary. She was always very happy to take our phone calls and provide any information and guidance we needed.
My relative enjoyed the regular parties at the home and we enjoyed being able to be with her for those celebrations. When we couldn't attend, we enjoyed being able to see her, via the home's social media group, taking part and enjoying activities and entertainment.

Reply from Rhodora Mina, Registered Manager at Royal Manor Nursing HomeThank you for your feedback and it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
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Review of
Royal Manor Nursing Home
from B R (Son of Resident) published on 14 January 2025 Submitted via Website • Report

Overall Experience

My father entered Royal Manor Care Home for palliative nursing care and remained there for three weeks until he passed away.
During his stay, he was treated with the utmost kindness, respect, and dignity. The staff were outstanding, and Dad was most complimentary. The staff were open, honest, and caring.
I

would recommend The Royal Manor, who helped us through a difficult time.

Reply from Rhodora Mina, Registered Manager at Royal Manor Nursing HomeThank you for your feedback and it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Review of
Royal Manor Nursing Home
from Amanda H (Resident) published on 23 October 2024 Submitted via Website • Report

Overall Experience

I have been a resident here since the beginning of March and my health has improved thanks to the wonderful care of all the staff who go above and beyond their job description, the menu is varied, well-cooked and nutritious. There are activities for the residents to participate which include bingo and

dominoes. The building is always clean and tidy, which makes a happy living environment and a welcoming first impression for visitors.

Reply from Rhoda Mina, Registered Manager at Royal Manor Nursing HomeThank you for your feedback and it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Royal Manor Nursing Home
from K H (Granddaughter of Resident) published on 26 September 2024 Submitted via Website • Report

Overall Experience

My granddad has just passed away after residing at The Royal Manor for about 2 years and the reason he had managed 2 years was with the help, love and care of the wonderful Royal Manor team. They really are the most kind people and I have enjoyed many laughs whilst visiting my granddad with him, his

friends and the Team. I believe when a care home becomes someone's home their friends and family become part of the team to support them, at The Royal Manor I have always felt welcome and I have enjoyed the social parties and even a game of bingo. Thanks, Team Royal Manor for everything!

Reply from Rhoda -, Manager at Royal Manor Nursing HomeThank you for your feedback and it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.

Facilities
Care / Support
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Treated with Dignity
Food & Drink
Staff
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Management
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Review of
Royal Manor Nursing Home
from D L (Daughter of Resident) published on 16 September 2024 Submitted via Website • Report

Overall Experience

My mother has been at the Royal Manor since July 2020. I always find her happy and content and she has never complained about anything. She has a nice big room and private bathroom. I bought her a mobile phone and now, with the attention of one of the carers there who I can't name but they know who

they are - I get calls on a mobile app so I can see my mother and wish her a good night. Thanks to the particular member of staff and the team!

Reply from Rhoda -, Manager at Royal Manor Nursing HomeThank you for your feedback and it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
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Management
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Review of
Royal Manor Nursing Home
from Kevan C (Son of Resident) published on 29 July 2024 Submitted via Website • Report

Overall Experience

My dad was moved to the care home from hospital as he was very weak and frail and suffering the end stages of dementia. Everyone at the home made us feel so welcome and the care and compassion for my dad in the last 2 weeks of his life could not have been better. They tried to keep him as comfortable

as possible and changed his food to 'easy to swallow' as his swallowing became more difficult. A TV was set up in his room so he could watch the Euro matches even though he was very ill and were present when he finally passed even though my sister arrived just too late. Thanks for everything.

Reply from Rhoda, Registered Manager at Royal Manor Nursing HomeThank you for your feedback and it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Review of
Royal Manor Nursing Home
from S T (Relative of Resident) published on 16 July 2024 Submitted via Website • Report

Overall Experience

People should be aware this home does not take complex needs, will make family homeless if need feeding peg etc as the new manager does not accept them. The carers use other people's personal things (hygienic) ie razors on different people within the home. Shove food in if need help so they end up with

aspiration pneumonia. All around more training for the carers. Would not recommend, only the nurse, she's fantastic.

Reply from Rhoda, Registered Manager at Royal Manor Nursing HomeWe are obviously disappointed that you have had a negative experience. We take all feedback very seriously. However, as a responsible provider, we do an assessment to see if we can meet the needs of any prospective clients. Unfortunately, after re-assessment, we felt that we can no longer meet his needs. We have been honest about our assessment and want the best for the service user and his wellbeing. Our aim is to provide the best possible care to those we support, and it is something we take very seriously. We strictly follow infection control prevention hence we can confirm that we do not share toiletries or other belongings. Staff do respect care plans for nutrition and follow them to promote nutrition and hydration. Once again, we are very sorry that you feel the experience did not meet your expectations.

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Review of
Royal Manor Nursing Home
from Kerry B (Daughter of Resident) published on 5 July 2024 Submitted via Website • Report

Overall Experience

My mum has been a resident at Royal Manor for the last 20 months. My mum went there for respite, but due to deterioration in Mum's health, she stayed there permanently. My mum settled in well and the staff treat her like family. There is usually always some kind of activity going on which Mum is encouraged

to take part in. Mum can be difficult sometimes, but the staff due to experience and knowing Mum are able to diffuse the situation and keep Mum calm.

Reply from Rhoda -, Registered Manager at Royal Manor Nursing HomeThank you for your feedback and it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money

Review of
Royal Manor Nursing Home
from Alice C (Relative of Resident) published on 5 July 2024 Submitted via Website • Report

Overall Experience

This care home has staff and managers with the right time, skills and experience to do their jobs.
They have clean buildings, rooms and bathrooms.
There have been a wide range of activities for residents at home and outside. All the staff treats the service users as their own family. There are good

quality food choices and options for the residents. I would recommend this home for your family.

Reply from Rhoda -, Registered Manager at Royal Manor Nursing HomeThank you for your feedback and it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money

Review of
Royal Manor Nursing Home
from S D (Daughter of Resident) published on 5 July 2024 Submitted via Website • Report

Overall Experience

I visited nine other care homes in search of places for my dad. It was such a relief to walk into the hallway of Royal Manor Nursing Home and know I had found such a warm, friendly, well-decorated, welcoming place for them both, at last.
'Homely' is our overriding feeling, now my dad has been there

for the past 7 months.
The staff are caring and considerate and always friendly.
My dad is now settled and content with their 'new home'. Nothing is too much trouble for anyone; the chef, the handymen, the cleaning staff and the care staff. They all work in a friendly, positive atmosphere.
The staff work hard with activities to keep the residents busy!
The chef is skilled and inventive and my dad particularly is enjoying foods he has not had the pleasure of for years! Management support absolutely good. I visited usually Saturday and hospitality from all the staff and management best ever seen.
I am so happy with Royal Manor and I recommend it to so many friends also.

Reply from Rhoda -, Registered Manager at Royal Manor Nursing HomeThank you for your feedback and it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Royal Manor Nursing Home
from Tom F (Son of Resident) published on 24 April 2024 Submitted via Website • Report

Overall Experience

My mum has been a resident at Royal Manor for around twelve months. She settled quite quickly and is the most content I have seen her for a while. The staff and care they provide are excellent. Royal Manor is a very friendly environment and there always seems to be an activity of some sort going on

with the residents during my weekly visits.
My mum is happy and that is most important to me.

Reply from Rhoda -, Manager at Royal Manor Nursing HomeThank you for your feedback and it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Royal Manor Nursing Home
from Sally W (Daughter of Resident) published on 10 April 2024 Submitted via Website • Report

Overall Experience

My dad is very settled at Royal Manor. The staff are excellent and nothing is too much trouble for them. I would highly recommend this care home to anyone wanting a warm environment for their family's care.

Reply from Rhoda, Manager at Royal Manor Nursing HomeThank you for your feedback and it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

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