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Care Home Owned by Royal Manor Care Group in Derbyshire

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Royal Manor Care Group in Derbyshire

Only the locations & reviews in Derbyshire for Royal Manor Care Group are showing below.

View the details of all 4 locations (with 82 reviews) owned by Royal Manor Care Group

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Royal Manor Care Group Locations in Derbyshire (1)

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1 Care Home owned by Royal Manor Care Group in Derbyshire
Royal Manor Nursing Home

346 Uttoxeter New Road, Derby DE22 3HS 

9.8 31 reviews
"My father has been a resident for over a year in the Royal Manor and I can't thank the staff enough for all the care they…"   Read all 31 reviews
Location Type Care Home

Royal Manor Nursing Care Home provides its residents with a secure, relaxed, and homely environment in which their care, well-being and comfort are of prime importance. Care workers will strive to preserve and maintain the dignity, individuality… Read more about Royal Manor Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 30 Rooms
  • from £800 / week

Royal Manor Care Group Reviews in Derbyshire (31)

9.6

Royal Manor Care Group has a Group Review Score of 9.6 (9.614) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Royal Manor Care Group must have a Review Score.

Overall Experience
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Date Published
  • 31
  • 5
  • 10
  • 25
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Reviewer Connection to Royal Manor Care Group
  • 7
  • 6
  • 2
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  • 1
  • 1
  • 1
Review of

Royal Manor Nursing Home

from David M (Son of Resident) published on 15 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been a resident for over a year in the Royal Manor and I can't thank the staff enough for all the care they provide.
Everyone at the home are friendly, thoughtful and go out of their way to provide him with the care he requires.
I would highly recommend anyone thinking of placing a relative
in care, to consider the Royal Manor.
Reply from Rhoda Mina, Registered Manager at Royal Manor Nursing Home

Thank you for your review, it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Royal Manor Nursing Home

from M M (Son of Resident) published on 15 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
It's difficult because choosing a care home for your loved one.
What I know is this care home has delivered on all fronts caring, compassionate and have given our dad a very special place for him to call home and do the very best for him
All the staff are most welcoming to us his family and challenges
that our dad has with his dementia he is very happy and more importantly very well looked after
I would have no hesitation in recommending this home or at least have a look, all the staff,manager supervisor every one plays their part in caring for our loved one
Reply from Rhoda Mina, Registered Manager at Royal Manor Nursing Home

Thank you for your review, it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Royal Manor Nursing Home

from Mark W (Son-in-law of Resident) published on 15 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very pleased with the care my father in law receives, this means my wife can relax knowing her dad is well cared for. We visit each weekend with my mother in law and we are always offered a drink, my father in law is brought to another room where we can share private moments. We are updated regularly
and I have only good things to say would recommend.
Reply from Rhoda Mina, Registered Manager at Royal Manor Nursing Home

Thank you for your review, it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
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  • Value for Money
Review of

Royal Manor Nursing Home

from I H (Son-in-law of Resident) published on 4 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law is a resident at the Royal Manor and we are pleased with the level of care shown towards her.


The management and staff are extremely friendly and really go beyond to help with any requests, additional support etc.


I would recommend the home

Reply from Rhoda Mina, Registered Manager at Royal Manor Nursing Home

Thank you for your review, it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Royal Manor Nursing Home

from Lynn B (Daughter of Resident) published on 4 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have our mum at the Royal Manor initially for rehab but has become a permanent resident there now .we couldn't ask for better care for her she is happy there and settled and we as a family can always speak with the manager and owner their door is always open if we want to talk to them about anything
The other members if staff are lovely to mum and that really helps as she was very independent before going into the home
Reply from Rhoda Mina, Registered Manager at Royal Manor Nursing Home

Thank you for your review, it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Royal Manor Nursing Home

from K P (Daughter of Resident) published on 12 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Royal Manor is a home from home, with exceptionally caring staff taking care of residents brilliantly with individual needs taken into account Residents and visitors are made to feel very welcome by all.
Reply from Rhodora Mina, Registered Manager at Royal Manor Nursing Home

Thank you for your review, it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Royal Manor Nursing Home

from D A (Son of Resident) published on 28 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very caring and professional service for my mother. The Royal Manor Nursing Home kept me fully updated about my mother over the last six months since she was admitted. The staff are all very friendly and helpful with both residents and visitors. There are always a lot of staff on shift ensuring that
each resident receives personal attention and care. Plenty of activities are arranged each month for the residents and there is an enclosed garden with seating available to all. I would strongly recommend the Royal Manor Nursing Home.
Reply from Rhodora Mina, Registered Manager at Royal Manor Nursing Home

Thank you for your review, it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Royal Manor Nursing Home

from M A (Daughter-in-law of Resident) published on 27 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise the staff at Royal Manor Nursing Home highly enough. My relative moved to the home after a crisis and stayed for 6 months until she passed away with advanced dementia.
The care my relative received was exemplary. Staff were always so kind, caring, and patient and we were welcomed warmly
as a family on our visits to the home.
I am particularly grateful to the home's Assistant Manager, who always demonstrated the utmost professionalism and her ability to recall details of my relative's care without needing to refer to documentation or other staff was extraordinary. She was always very happy to take our phone calls and provide any information and guidance we needed.
My relative enjoyed the regular parties at the home and we enjoyed being able to be with her for those celebrations. When we couldn't attend, we enjoyed being able to see her, via the home's social media group, taking part and enjoying activities and entertainment.
Reply from Rhodora Mina, Registered Manager at Royal Manor Nursing Home

Thank you for your feedback and it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Royal Manor Nursing Home

from B R (Son of Resident) published on 14 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father entered Royal Manor Care Home for palliative nursing care and remained there for three weeks until he passed away.
During his stay, he was treated with the utmost kindness, respect, and dignity. The staff were outstanding, and Dad was most complimentary. The staff were open, honest, and caring.
I
would recommend The Royal Manor, who helped us through a difficult time.
Reply from Rhodora Mina, Registered Manager at Royal Manor Nursing Home

Thank you for your feedback and it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Royal Manor Nursing Home

from Amanda H (Resident) published on 23 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been a resident here since the beginning of March and my health has improved thanks to the wonderful care of all the staff who go above and beyond their job description, the menu is varied, well-cooked and nutritious. There are activities for the residents to participate which include bingo and
dominoes. The building is always clean and tidy, which makes a happy living environment and a welcoming first impression for visitors.
Reply from Rhoda Mina, Registered Manager at Royal Manor Nursing Home

Thank you for your feedback and it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Royal Manor Nursing Home

from K H (Granddaughter of Resident) published on 26 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My granddad has just passed away after residing at The Royal Manor for about 2 years and the reason he had managed 2 years was with the help, love and care of the wonderful Royal Manor team. They really are the most kind people and I have enjoyed many laughs whilst visiting my granddad with him, his
friends and the Team. I believe when a care home becomes someone's home their friends and family become part of the team to support them, at The Royal Manor I have always felt welcome and I have enjoyed the social parties and even a game of bingo. Thanks, Team Royal Manor for everything!
Reply from Rhoda -, Manager at Royal Manor Nursing Home

Thank you for your feedback and it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Royal Manor Nursing Home

from D L (Daughter of Resident) published on 16 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at the Royal Manor since July 2020. I always find her happy and content and she has never complained about anything. She has a nice big room and private bathroom. I bought her a mobile phone and now, with the attention of one of the carers there who I can't name but they know who
they are - I get calls on a mobile app so I can see my mother and wish her a good night. Thanks to the particular member of staff and the team!
Reply from Rhoda -, Manager at Royal Manor Nursing Home

Thank you for your feedback and it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Royal Manor Nursing Home

from Kevan C (Son of Resident) published on 29 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was moved to the care home from hospital as he was very weak and frail and suffering the end stages of dementia. Everyone at the home made us feel so welcome and the care and compassion for my dad in the last 2 weeks of his life could not have been better. They tried to keep him as comfortable
as possible and changed his food to 'easy to swallow' as his swallowing became more difficult. A TV was set up in his room so he could watch the Euro matches even though he was very ill and were present when he finally passed even though my sister arrived just too late. Thanks for everything.
Reply from Rhoda, Registered Manager at Royal Manor Nursing Home

Thank you for your feedback and it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Royal Manor Nursing Home

from S T (Relative of Resident) published on 16 July 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
People should be aware this home does not take complex needs, will make family homeless if need feeding peg etc as the new manager does not accept them. The carers use other people's personal things (hygienic) ie razors on different people within the home. Shove food in if need help so they end up with
aspiration pneumonia. All around more training for the carers. Would not recommend, only the nurse, she's fantastic.
Reply from Rhoda, Registered Manager at Royal Manor Nursing Home

We are obviously disappointed that you have had a negative experience. We take all feedback very seriously. However, as a responsible provider, we do an assessment to see if we can meet the needs of any prospective clients. Unfortunately, after re-assessment, we felt that we can no longer meet his needs. We have been honest about our assessment and want the best for the service user and his wellbeing. Our aim is to provide the best possible care to those we support, and it is something we take very seriously. We strictly follow infection control prevention hence we can confirm that we do not share toiletries or other belongings. Staff do respect care plans for nutrition and follow them to promote nutrition and hydration. Once again, we are very sorry that you feel the experience did not meet your expectations.

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Review of

Royal Manor Nursing Home

from Kerry B (Daughter of Resident) published on 5 July 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum has been a resident at Royal Manor for the last 20 months. My mum went there for respite, but due to deterioration in Mum's health, she stayed there permanently. My mum settled in well and the staff treat her like family. There is usually always some kind of activity going on which Mum is encouraged
to take part in. Mum can be difficult sometimes, but the staff due to experience and knowing Mum are able to diffuse the situation and keep Mum calm.
Reply from Rhoda -, Registered Manager at Royal Manor Nursing Home

Thank you for your feedback and it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Royal Manor Nursing Home

from Alice C (Relative of Resident) published on 5 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home has staff and managers with the right time, skills and experience to do their jobs.
They have clean buildings, rooms and bathrooms.
There have been a wide range of activities for residents at home and outside. All the staff treats the service users as their own family. There are good
quality food choices and options for the residents. I would recommend this home for your family.
Reply from Rhoda -, Registered Manager at Royal Manor Nursing Home

Thank you for your feedback and it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Royal Manor Nursing Home

from S D (Daughter of Resident) published on 5 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited nine other care homes in search of places for my dad. It was such a relief to walk into the hallway of Royal Manor Nursing Home and know I had found such a warm, friendly, well-decorated, welcoming place for them both, at last.
'Homely' is our overriding feeling, now my dad has been there
for the past 7 months.
The staff are caring and considerate and always friendly.
My dad is now settled and content with their 'new home'. Nothing is too much trouble for anyone; the chef, the handymen, the cleaning staff and the care staff. They all work in a friendly, positive atmosphere.
The staff work hard with activities to keep the residents busy!
The chef is skilled and inventive and my dad particularly is enjoying foods he has not had the pleasure of for years! Management support absolutely good. I visited usually Saturday and hospitality from all the staff and management best ever seen.
I am so happy with Royal Manor and I recommend it to so many friends also.
Reply from Rhoda -, Registered Manager at Royal Manor Nursing Home

Thank you for your feedback and it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Royal Manor Nursing Home

from Tom F (Son of Resident) published on 24 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Royal Manor for around twelve months. She settled quite quickly and is the most content I have seen her for a while. The staff and care they provide are excellent. Royal Manor is a very friendly environment and there always seems to be an activity of some sort going on
with the residents during my weekly visits.
My mum is happy and that is most important to me.
Reply from Rhoda -, Manager at Royal Manor Nursing Home

Thank you for your feedback and it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Royal Manor Nursing Home

from Sally W (Daughter of Resident) published on 10 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad is very settled at Royal Manor. The staff are excellent and nothing is too much trouble for them. I would highly recommend this care home to anyone wanting a warm environment for their family's care.
Reply from Rhoda, Manager at Royal Manor Nursing Home

Thank you for your feedback and it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Royal Manor Nursing Home

from Debra H (Daughter of Resident) published on 25 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very good. Staff very helpful, friendly and attentive to Mum and needs are very well met. There is always somebody on hand to talk to if I have any concerns regarding Mum. She is happy and safe here and has the opportunity to come downstairs and take part in activities, has nails painted, etc. Also
is able to have items in her room from home, tv. pictures etc. that make it feel homely.
Reply from Rhoda -, Manager at Royal Manor Nursing Home

Thank you for your feedback and it will be passed to our team. We aim to achieve the best for our service users and will continue to do so with your support.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

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