Royal Manor Care Group in Leicestershire | 3 Care Homes

Review of
Groby Lodge
from Charlotte G (Daughter-in-law of Resident) published on 29 August 2025 Submitted via Website • Report

Overall Experience

My mother in law has just got back from having rest bite care at the home and cannot praise it enough! All the staff are so caring, friendly and catered for every need! Nothing was too much trouble and peace of mind knowing mum was safe. Mum can't wait for her next rest bite!

Reply from Sandra Green, Nominated Individual Registered Manager at Groby Lodge

Thank you for your positive review, it was lovely having your mum in law with us, we look forward to seeing her again soon.

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Review of
Groby Lodge
from Joanna B (Daughter of Resident) published on 28 March 2025 Submitted via Postal Card • Report

Overall Experience

My dad is being extremely well cared for by the wonderful staff at Groby Lodge. The level of care and kindness received by my dad and in fact my whole family is excellent. The atmosphere at the home is always welcoming and friendly I have seen endless examples of staff treating all residents with dignity,

respect and above all, care. The home is spotlessly clean, activities are lively and entertaining and the food is excellent and plentiful, it's a massive weight off my mind that my dad is in the right place. I would definitely recommend Groby Lodge. Thank you to the whole team.

Reply from Sandra Green, Nominated Individual Registered Manager at Groby Lodge

Thank you for your positive review, we feel privileged to have your Dad as part of our Groby Lodge Family.

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Review of
Groby Lodge
from M B (Son-in-law of Resident) published on 10 March 2025 Submitted via Website • Report

Overall Experience

I cannot praise the staff at Groby Lodge highly enough for the care they are providing to my mother-in-law. It's clear that she feels happy and secure. The whole staff team are kind, friendly and hardworking! I feel complete assurance that my mother-in-law is receiving the very best of care which has

given the whole family complete peace of mind. The home is clean, bright and comfortable. The food is excellent and the activities are fun and pitched at just the right level to engage the residents, although there is no pressure to join in if someone does not wish to participate. A big thank you to the staff and management for doing such a fantastic job at Groby Lodge. I would not hesitate to recommend this care home to anyone who is looking to place a family member in a care setting.

I am so impressed with everything about Groby Lodge care home and I feel incredibly happy knowing that my father-inlLaw lives there now. Groby Lodge is extremely clean and comfortable. Every member of staff and management are friendly, kind and very helpful, and you can tell that they are all very caring and professional people. I am made to feel very welcome and the whole atmosphere and experience are incredibly positive. I cannot fault anything about Groby Lodge and wouldn't hesitate to recommend it to you -Thank you to the Groby Lodge team, you're the best!

Reply from Sandra Green, Nominated Individual Registered Manager at Groby Lodge

Thank you for your lovely review its a pleasure to have your loved one as part of our Groby Lodge Family

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Review of
Groby Lodge
from Anthony T (Son of Resident) published on 10 March 2025 Submitted via Website • Report

Overall Experience

Groby Lodge is an excellent care home. Every one of the staff are warm and caring, nothing seems like too much trouble. The home is clean and there is evidence of money being spent to improve the home. The food is home cooked, no pre-packed meals here. The residents are encouraged to play activities,

almost daily which is great for morale and exercise.
I am pleased our care home is Groby Lodge, and I would not change it. My thanks go to them for providing a safe, warm, fun place to live.

Reply from Sandra Green, Nominated Individual Registered Manager at Groby Lodge

Thank you for your kind and positive review. We will always strive for the best for our Groby Lodge family.

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Review of
Groby Lodge
from Stephanie D (Daughter-in-law of Resident) published on 10 March 2025 Submitted via Website • Report

Overall Experience

My Mother-in-Law has been in Groby Lodge for nearly a year. Our positive first impressions of the care and management were well grounded. So, when my Father-in-law also needed more care, initially for respite, we were keen for him to be admitted so he could be with his wife.
The care is excellent

and all staff are so attentive and make it a happy home. There are appropriate activities offered everyday. I really appreciate the advice offered to us by the team, when we ask for tips and support in how best to respond to changes in my in-laws conditions.
Visitors are always made to feel welcome, and support is offered to the whole family. Groby Lodge deserves it's high rating

Reply from Sandra Green, Nominated Individual Registered Manager at Groby Lodge

Thank you for your lovely review. We love having you in-laws with us and be part of our groby lodge family.

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Review of
Groby Lodge
from P D (Husband of Resident) published on 20 February 2025 Submitted via Postal Card • Report

Overall Experience

My wife has been a resident of Groby Lodge Care Home for nearly four years.
I can't speak highly enough of the care she has received. From the manager to the cleaner this is an excellent care team applying the highest quality of care 24 hours a day!
I could recommend this care home to everyone, it's

just magic.

Reply from Sandra Green, Nominated Individual Registered Manager at Groby Lodge

Thank you for your positive review. It's a pleasure having your wife as a member of our Groby Lodge family.

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Review of
Groby Lodge
from P S (Nephew of Resident) published on 27 January 2025 Submitted via Postal Card • Report

Overall Experience

The staff always show care and compassion in bundles and everybody is always trying to improve things even if it is the merest thing. My aunty has now been here for two years and even though her condition has deteriorated the staff have always treated her with dignity. The only reason I have rated the

activities as I have is that I am never there to see anything but I am sure activities are fine.

Reply from Sandra Green, Nominated Individual Registered Manager at Groby Lodge

It is a pleasure having your aunt at Groby Lodge as part of "our Groby Lodge Family". Thank you for your review.

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Review of
Groby Lodge
from D C (Niece of Resident) published on 22 January 2025 Submitted via Postal Card • Report

Overall Experience

My aunt has been a resident at this care home for many months, during this time her care and well-being needs have all been met to a consistently high standard. Her care needs are complex, she requires hoisting and one-to-one feeding, for example, which are all carried out safely and always with kindness

and compassion. The staff all communicate well with me, providing me with medical updates and of any concerns they may have. My aunt is very content in her surroundings and all her physical and emotional needs are met. I have always been very welcomed when I visit by the staff and management.

Reply from Sandra Green, Nominated Individual Registered Manager at Groby Lodge

Thank you for your review, it is a pleasure looking after your aunt.

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Review of
Groby Lodge
from Jacqueline M (Sister of Resident) published on 29 October 2024 Submitted via Postal Card • Report

Overall Experience

My sister lives at Groby Lodge. I think she is so very well looked after.

Reply from Sandra Green, Nominated Individual Registered Manager at Groby Lodge

Thank you for your lovely review. We appreciate your feedback and it is a pleasure looking after your sister.

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Review of
Groby Lodge
from Anne H (Daughter of Resident) published on 2 September 2024 Submitted via Website • Report

Overall Experience

My mum attended Groby Lodge after recently having a stroke and even though she was only there for a short while before she passed away the staff and care they gave our home was amazing.
Staff also were very supportive to us from the minute arrived until the end.
Can't thank them enough.

Reply from Sandra Green, Nominated Individual Registered Manager at Groby Lodge

It was a pleasure for us all to care for your Mum. Thank you for your kind review.

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Review of
Groby Lodge
from Graham P (Nephew of Resident) published on 12 August 2024 Submitted via Postal Card • Report

Overall Experience

My uncle has been here for 2 years.

Reply from Sandra Green, Nominated Individual Registered Manager at Groby Lodge

Thank you for your lovely review. We appreciate your feedback and it is a pleasure looking after your uncle.

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Review of
Silver Birches
from Paul S (Respite Resident) published on 3 July 2024 Submitted via Postal Card • Report

Overall Experience

I came here 2 weeks ago very apprehensive but there was no need. I have been looked after very well. The staff are excellent, the food is good and clean rooms. All staff are excellent.

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Review of
Silver Birches
from Alison K (Daughter of Resident) published on 22 April 2024 Submitted via Postal Card • Report

Overall Experience

My mum has been here for 18 months.
Been very well looked after, care needs are met and staff are hardworking.
Room adequate.

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Review of
Silver Birches
from M B (Resident) published on 22 April 2024 Submitted via Postal Card • Report

Overall Experience

Moved in at the request of the council after a back operation. Treated very well and looked after by the staff and management. The staff are all very nice and friendly.

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Review of
Silver Birches
from J C (Respite Resident) published on 22 April 2024 Submitted via Postal Card • Report

Overall Experience

Discharged from rehab hospital to care home to continue with recovery. I am making good progress with my condition whilst here and the home is supporting my ongoing treatments.

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Review of
Silver Birches
from Dave W (Son of Resident) published on 22 April 2024 Submitted via Postal Card • Report

Overall Experience

Very friendly and helpful. Nice and cosy atmosphere. Nice rooms.

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Review of
Silver Birches
from Pat S (Relative of Resident) published on 10 April 2024 Submitted via Postal Card • Report

Overall Experience

Good care, staff are pleasant and helpful. My cousin who has learning difficulties is content and considers his room, his flat.

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Review of
Silver Birches
from T C (Daughter of Resident) published on 4 April 2024 Submitted via Website • Report

Overall Experience

My dad was on respite care at Silver Birches, even though his stay was short, the staff were absolutely amazing. The care he received was brilliant we couldn’t have asked for better care. The home was spotless, and welcoming, my dad enjoyed his stay and in the future if needed we would definitely use

Silver Birches again. My dad felt at home there, which was a relief to us all. It was overall a great home.

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Review of
Silver Birches
from C T (Daughter of Resident) published on 21 March 2024 Submitted via Website • Report

Overall Experience

After looking at several different homes to place my mum. We chose Silver Birches. Due to the homeliness and warmth we felt from looking around, the staff all seemed amazing. And seemed as they generally care for each and every other service user there, my mum has now been there 5 months and we couldn't

have been happier to have chosen Silver Birches. It was such a difficult decision to have to place our mum in a home. But she's happy and most of all safe. The staff have all been amazing, the care is more than we could have asked for. Since being at Silver Birches my mum's mood has been great which was a concern as it was a new environment for her. We were there the past Saturday for a Mother's Day bingo and we all had a lovely time my mum most of all has been the happiest we have seen her. As a family, we appreciate everything the staff have done and continue to do.

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Review of
Groby Lodge
from Lisa W (Daughter of Resident) published on 22 January 2024 Submitted via Postal Card • Report

Overall Experience

The home is very clean and friendly, it's home from home. My mum has settled in well and loves it. Staff are very good with the residents and family. I would definitely recommend it.

Reply from Sandra Green, Nominated Individual Registered Manager at Groby Lodge

Thank you for you lovely review, it is a pleasure to have your mum as part of our Groby Lodge Family.

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Care Homes Owned by Royal Manor Care Group in Leicestershire

Royal Manor Care Group Locations in Leicestershire (3)

Royal Manor Care Group Reviews in Leicestershire (51)

Groby Lodge

Groby Lodge

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Groby Lodge

Silver Birches

Silver Birches

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Silver Birches

Silver Birches

Silver Birches

Groby Lodge

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