Care Homes Owned by Royal Manor Care Group in Leicestershire
Only the locations & reviews in Leicestershire for Royal Manor Care Group are showing below.
View the details of all 3 locations (with 48 reviews) owned by Royal Manor Care Group
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Royal Manor Care Group Locations in Leicestershire (2)
Silver Birches
9.2
13 reviews
85 Lutterworth Road, Aylestone, Leicester LE2 8PJ
"I came here 2 weeks ago very apprehensive but there was no need. I have been looked after very well. The staff are excellent, the food is…" Read all 13 reviews
Location Type Care Home
Silver birches Care Home provides its residents with a secure, relaxed, and homely environment in which their care, well-being and comfort are of prime importance. Care workers will strive to preserve and maintain the dignity, individuality and privacy… Read more about Silver Birches
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- 19 Rooms
Pine View Care Homes
4 reviews
418 - 420 Hinckley Road, Leicester LE3 0WA
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Mental Health
- 12 Rooms
- from £900 / week
Other Care Groups you may be interested in:
Royal Manor Care Group Reviews in Leicestershire (17)
Reviews posted for members of Royal Manor Care Group
Review of
Silver Birches
from Paul S (Respite Resident) published on 3 July 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I came here 2 weeks ago very apprehensive but there was no need. I have been looked after very well. The staff are excellent, the food is good and clean rooms. All staff are excellent.
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Review of
Silver Birches
from Alison K (Daughter of Resident) published on 22 April 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My mum has been here for 18 months.
Been very well looked after, care needs are met and staff are hardworking.
Room adequate.
Been very well looked after, care needs are met and staff are hardworking.
Room adequate.
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Review of
Silver Birches
from M B (Resident) published on 22 April 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Moved in at the request of the council after a back operation. Treated very well and looked after by the staff and management. The staff are all very nice and friendly.
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Review of
Silver Birches
from J C (Respite Resident) published on 22 April 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Discharged from rehab hospital to care home to continue with recovery. I am making good progress with my condition whilst here and the home is supporting my ongoing treatments.
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Review of
Silver Birches
from Dave W (Son of Resident) published on 22 April 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Very friendly and helpful. Nice and cosy atmosphere. Nice rooms.
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Review of
Silver Birches
from Pat S (Relative of Resident) published on 10 April 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Good care, staff are pleasant and helpful. My cousin who has learning difficulties is content and considers his room, his flat.
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Review of
Silver Birches
from T C (Daughter of Resident) published on 4 April 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My dad was on respite care at Silver Birches, even though his stay was short, the staff were absolutely amazing. The care he received was brilliant we couldn’t have asked for better care. The home was spotless, and welcoming, my dad enjoyed his stay and in the future if needed we would definitely use
Silver Birches again. My dad felt at home there, which was a relief to us all. It was overall a great home.
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Review of
Silver Birches
from C T (Daughter of Resident) published on 21 March 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
After looking at several different homes to place my mum. We chose Silver Birches. Due to the homeliness and warmth we felt from looking around, the staff all seemed amazing. And seemed as they generally care for each and every other service user there, my mum has now been there 5 months and we couldn't
have been happier to have chosen Silver Birches. It was such a difficult decision to have to place our mum in a home. But she's happy and most of all safe. The staff have all been amazing, the care is more than we could have asked for. Since being at Silver Birches my mum's mood has been great which was a concern as it was a new environment for her. We were there the past Saturday for a Mother's Day bingo and we all had a lovely time my mum most of all has been the happiest we have seen her. As a family, we appreciate everything the staff have done and continue to do.
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Review of
Pine View Care Homes
from Martyn J (Son of Resident) published on 10 July 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum has been in the home since February 2023 and I can honestly say that the standard of care she is receiving is very good. The manager and staff are very attentive to her needs, the food at the home is also good in fact on my mum's 92nd birthday my wife and sister had a very nice lunch with her
and the home made a birthday cake and jelly and ice cream.
In my opinion and my family, we feel that she is well looked after and is happy and safe in Pine View care home and that is all we asked for.
In my opinion and my family, we feel that she is well looked after and is happy and safe in Pine View care home and that is all we asked for.
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Review of
Silver Birches
from Richard H (Son of Resident) published on 17 May 2023 Submitted via Website • Report
Overall Experience
2.0 out of 5
2.0 out of 5
My dad was in this care home for two weeks and almost had a breakdown. Needs updating and brightening up. He had his wallet go missing whilst here and never found, he was left to sit down all day with others and it was like he was just left waiting to die in a madhouse. The most awful experience I have
ever had and would not wish for anyone to go here. I was told they reported him to the police as he had left his room at night and entered another person's room confused? He has dementia. No details of police officers details were given just a first name?
Would not recommend to anyone.
Would not recommend to anyone.
Reply from Dinesh Raja, Manager at Silver Birches
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Review of
Pine View Care Homes
from Alison S (Daughter of Resident) published on 12 September 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My father has been here almost a year now and myself and the rest of the family cannot fault the Care Manager and The Pine View team they go above and beyond to make sure my father is happy and comfortable. My father is very happy whenever we visit and even with the passing of his wife they were so
helpful and supportive throughout the whole process.
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Review of
Silver Birches
from S D (Niece of Resident) published on 26 March 2019 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Lovely homely home the staff are excellent. The care of the residents is outstanding.
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Review of
Pine View Care Homes
from C S (Daughter of Resident) published on 14 March 2019 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff at Pine View are very caring, kind and attentive, they communicate with my dad well and always try to promote his independence, especially after a recent hospital admission where he was discharged, to be transferred by a hoist because the hospital did not encourage his mobility whilst he was
in there. Since he has returned staff at the home have prompted and encouraged little bits at a time with his mobility and is now back to his normal baseline. My dad feels safe and loves his room where he has been able to have his family pictures on the wall so he can look at his special memories and enjoys taking part in the daily activities. The relationship between staff and my dad is nice to see which reassures me that he is more than happy with his stay. Thank you.
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Review of
Silver Birches
from S H (Daughter of Resident) published on 6 February 2019 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My mum moved into Silver Birches at the end of November. All the staff have been very welcoming to Mum and have helped her settle down, making her and us feel very welcome. My mum likes her surroundings, especially her room, which we have been able to put pictures and ornaments in. My mum's eating improved
since she has been in Silver Birches. The staff are all friendly and myself and my siblings are made to feel welcome.
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Review of
Silver Birches
from T N (Daughter-in-law of Resident) published on 15 January 2019 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Small, friendly and clean.
Carers are on hand all the while. Mum likes the exercise and singing. She can go to bed when ready. Also the food is great - different every day.
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Review of
Pine View Care Homes
from Rob M (Son of Resident) published on 14 March 2018 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The staff at Pine View are superb. My late mother was a resident for 5 years and could not have received better care. She had been living alone and was very independent but, when she reached 90 she became unsteady, frequently falling over and hurting herself. When it became apparent that the family
could no longer cope we took her to view a number of care homes and she chose Pine View because she felt it was more homely.
Her health, both physical and mentally, gradually deteriorated and her last 6 months were spent in bed. I was a frequent visitor and was always made welcome and found my mother well cared for. The staff not only cared for my mother they also cared about her and I believe that when she chose Pine View she chose wisely.
Her health, both physical and mentally, gradually deteriorated and her last 6 months were spent in bed. I was a frequent visitor and was always made welcome and found my mother well cared for. The staff not only cared for my mother they also cared about her and I believe that when she chose Pine View she chose wisely.
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Review of
Silver Birches
from Robin E (Husband of Resident) published on 31 January 2017 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
This home is very clean.
The staff are very efficient and look after the in mates so well.
The food is really nice and the care is brilliant.
They treat her with dignity and they treat me the same.
She is wanted there and loved.
The staff are very efficient and look after the in mates so well.
The food is really nice and the care is brilliant.
They treat her with dignity and they treat me the same.
She is wanted there and loved.
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Awards / Recognitions (0)
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