Millard Lane, Maltby, Rotherham S66 7LZ
8 Royal Street, Smallbridge, Rochdale OL16 2PU
rear of 1072 Manchester Road, Castleton, Rochdale OL11 2XJ
East & West Healthcare Ltd has a Group Review Score of 8.1 (8.062) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to East & West Healthcare Ltd must have a Review Score.
On behalf of myself and all staff here at Roche Abbey we would like to say we are extremely sorry for your loss, and will miss your mum a great deal. I have checked our records and can see that the 'Next of Kin' we have on record was notified of your mums passing, and can only send our heartfelt apologies that you were not also contacted. As a home we will learn lessons from this to ensure this does not happen again in the future. My door is always open if you wish to discuss further. Kind regards. Claire
Hello Shaz B,
Thank you so much for your review, Your mum is a wonderful woman and we are considering getting your dad a uniform and a name badge. I will pass on your comments to the team who will be delighted and I agree with you they are amazing at what they do!
Thank you again.
Thank you so much for your lovely review. Your mum is a pleasure, we only spend time in her home when we come into work and she is a joy to be around. Next stop Bridlington!
Thank you for taking the time to review and for your recommendation of our home. Your mother is a wonderful lady who has had us in stitches with her great sense of humour. Thank you again from all the team at Roche Abbey.
It was our pleasure. Good luck and thank you so much for making our job worthwhile. It's lovely to see someone flourish and be able to return back home. We are sure you'll have many adventures to come and although all the staff miss you here at Roche Abbey, you will always be part of our extended family.
Thank you for your review of our service. The service user in question is often included in our homes activities program, they are a member of our menu committee and assist the chef with menu planning. They are assisted to complete forms and answer their own post. Prior to lockdown they were going out for walks with our activities staff and also having weekend visits with family. Unfortunately, external services have not been attending due to the pandemic, but our dedicated team are going above and beyond to make sure all our service users are happy and cared for.
Thank you for your very kind words which will be passed onto all of the staff team, I am sure I speak for all the staff when I say that being trusted to care for people is a privilege. Keep in touch!
Type of Care Provided | Average Weekly Cost |
---|---|
Residential Care | £913 |
Residential Dementia Care | £900 |
Nursing Care | £1,028 |
Nursing Dementia Care | £1,328 |
All Care Types | £913 |
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