Care Homes Owned by East & West Healthcare Ltd

she'd been looked after well at the home. So the staff should be proud of this.
The staff who looked after her the few days before she died were exceptional and they know who they are. She died peacefully and not in pain and when she'd passed the staff gathered in reception to see her leave with the funeral directors xxxx

Last year I was allowed to sit with my mum while she had her Christmas dinner, which was a lovely thing for them to do.
Overall, a brilliant home.

were unfounded. The nursing home is spotlessly clean although a little tired but the staff couldn't do enough for you and actioned (within reason) any requests put to them. They're helpful and cheerful rather than grudgingly carrying out residents'/families' wishes and preferences. As a family, we were overall very pleased with Braeside and its staff.

is nice, calming, and to a high standard. There are no bad smells whatsoever, and I feel very comfortable that my mum is residing in the home. The home is very secure, with no way of the residents coming to any harm or going missing. I have nothing bad to say about the home.

quite simply loves being there and will tell anyone who asks that she really doesn't want to be anywhere else. The effort that all of the staff made to make my mothers recent birthday celebration memorable was above and beyond what I could have expected. I wish to thank all the staff at Meadow View for the continued excellent care given to my mother. Thank you all.

with others, the warm peaceful feeling and greeting we received from the manager and deputy manager made the decision for us. It's immaculately clean with excellent food.
Now the feeling of knowing Mum is safe and well cared for is such a relief for us as a family, but also for me, they also check on my dad regularly when he visits. He was so lost without her and the staff have involved him so he feels like he is still part of the team caring for Mum. They ask how he is doing on a daily basis.
I will always be thankful to this group of amazing people for giving my mum the amazing care and respect she deserves.
Thank you very much for your hard work and commitment. I would highly recommend Roche Abbey.

so asked if I could 'fill in the gaps'. My mother is partially sighted and deaf, as well as having the start of dementia. The staff couldn't have done any more for her. I'm in awe of their patience and kindness. Once they discovered that Mum loved to be outside in the garden, they facilitated it, they thought up inventive ways to keep her occupied and stimulated. Most of all they were incredibly flexible allowing us to visit around our jobs, letting us take her out for the day and even allowing the great grandchildren to visit. The home is very clean and tidy but without being regimented so my mum honestly felt like she was staying in a hotel! I wouldn't hesitate to recommend it.

care. Thank you for everything you did for her. With love from my family.

the meticulous care and consideration the staff have given.
After a recent meeting with one of the managers about mum's care going forward, I left with feelings of confidence, relief, and good feelings that mum was being extremely well cared for.
Every time I visit mum she is happy and content and has praise for all the staff it is so nice to see.
Important to mum she also always says how nice the food is. No bad observations to make?

have been let go without negative test results being received!! Thus putting other people at risk.

staff are extremely friendly and nothing is too much trouble. You are welcome at any time of the day or night and I have been kept up to date with all that is going on with Mum, both medically and personally. The staff are very attentive and I couldn't ask for more than that. They actually appear to be happy working there and I put that down to good management. My dad was a resident four years back and a lot of the staff are still there so something must be right. My uncle, Mums brother-in-law, visited and his first words to me were about how clean Mum looked and he is absolutely correct. No one wants to place a loved one into care but I am so grateful Mum is in one of the best with Braeside.

to music and the football!
My brother has had the same nursing staff for many years and they have built a relationship with all of us which gives us great peace of mind.
The Mews has warmth and friendliness, we are always welcomed. A member of the nursing staff attended with my brother to our dad’s funeral ensuring he was looked after and could be involved, this was invaluable to us and our family. My late dad often talked about the staff in glowing terms and their selfless attitude to the care they provide on a daily basis. Whilst The Mews itself is not a fancy establishment, it is filled with knowledgeable staff providing a safe and caring environment for which we are very grateful.

a homely, caring environment for residents and visiting relatives alike. In the short time we were there we were made to feel like family, and the care and attention they put into looking after my wife was exceptional. I cannot sing their praises loudly enough. They made what could have been an extremely traumatic experience, not only bearable, but, in a strange way, almost a pleasure. Thank God I found them in time.

have done more to put our mind at rest. Always a friendly welcome and knowing she was in good hands too helped my father immensely.