Care Homes Owned by Rosewood Healthcare Ltd in Greater Manchester

When I leave I feel relaxed in the knowledge that she is being well cared for.

The overall support given before, during & after the transition was excellent. It made it easier through a hard time for the family to adjust. She became very settled which also made it a little less emotional. Staff are fab, always give us reassurance when we are unsure on anything. Always take time out to talk to us. The care given cannot be faulted and we are incredibly happy that a place here was available.

The staff are very attentive and friendly and I know Charlottes family are all contented with knowing she is cared for here.

The overall care of all the residents at Barley Brook is very good. The residents are very well looked after, with the staff not just providing care, but also activities to keep the residents occupied and entertained and active. The staff are fully supportive of the residents and show patience & understanding, in what must be difficult at times. Very much appreciated. Thankyou Tony & Angie.

Since Mum arrived almost 6 years ago, things have improved. We are pleased that Mum has a chair suitable for all her needs and a hospital bed as well. The decor in her bedroom is a bit shoddy and could do with decorating. As far as we know, Mum is treated very well, and we are always updated on any issues regarding Mum.

- Mum struggles to participate in activities due to illness

All members of staff are absolutely amazing at their jobs! My mum really likes the staff as they are really caring and do a great job with the residents. Residents are really stimulated by activities done in the day and are well fed with quality meals. I can't say enough about barley brook! Excellent care by all.

My mum's care at Barley Brook has been of the highest standard where she has been a resident for two and half years. All the staff are very attentive and friendly and nothing is too much trouble. Most days I have visited there are a range of activities taking place. There are outside entertainers throughout the year and some special events arranged eg VE Day, Kings Coronation, Christmas Party. All meals are prepared on site and look appetising and are age appropriate.

Mum had been in Barley Brook now for coming on for 3 years! She has settled very well and has a few friends she spends most of the days with. The staff are all very welcoming, helpful and friendly, nothing is too much trouble! I have met the manager a few times who has always listened to my thoughts and taken action straight away if there was any concern. As for the activities, well they are always doing day-to-day activities from bingo, knitting, singing and when there are special events coming up like Christmas, Easter, sporting events they are always getting everyone involved and decorating the rooms accordingly. I can honestly say this is such a welcoming and happy environment and I’m so happy my mum is happy. Well done Barley Brook.

This has caused myself and other family members great distress.

The nurse in charge was in another room showing little or no concern and the manager could not be contacted. I haven't had any response from the care home.

Staff very caring, friendly, professional, nothing's too much trouble, my mum has dementia, she is happy, settled in a routine, is well looked after and cared for, loved and appreciated, the staff are brilliant with her, and highly recommend Barley Brook.