Care Homes Owned by Rosewood Healthcare Ltd in Flintshire

My uncle spent his final weeks at Bryn Yr Haul nursing home and he could not have been better looked after. All too often you hear negative things about the sector in the news, but my experience of Bryn Yr Haul couldn't have been more positive. Every member of staff, from my Uncle's carers to staff I passed on the corridor were kind and helpful. I'm so grateful that in his final weeks he was so well looked after - they really did treat him like a member of the family.

I can offer nothing but praise for this care home in every respect + am entirely satisfied that he could not have been given any better care + attention anywhere else.

My friend has been living at The Cottage for a few months now and after a bumpy start due to giving up her home and a long stay in hospital. She has now settled in well. Managers are hands-on, and nothing is too much trouble. Staff are fantastic, work so hard. Chef is also attentive to my friend's dietary needs. The cleaner is first class, always on the go. Grounds are also fantastic.

Thanking you all R.

It has quickly become a homely place for my father.

The staff at the home are all very friendly, helpful and they work hard. However, in my opinion, there are not enough staff on each shift. This is especially a problem at weekends, when the main office is empty. It sometimes takes a long time to get in and out of the home and on one occasion a family member could not gain access and had to return home and come back later on. This was because the staff were very busy attending to the residents and was in no way their fault. The layout of the care home is very good.

A quiet property in a pleasant location. Spacious and well lit interior. Friendly staff and lovely carers who really do seem to care.

Very positive and friendly attitude towards us as family too.

Residents are always engaged in well organised activities.

My mother has been living at Bryn Yr Haul now for a number of years, I have always found the staff to be friendly and polite to both me and my mother and the home is always clean, all he staff always make time to stop and talk to my mum and my mum has told me the food is very good she especially likes the sausages they get for her. Its never a nice thought of a parent going into a home, but I can honestly say I do not worry about my mum now is living at Bryn-Yr-Haul, thank you

The home is very clean. There are lots of staff, all of whom are welcoming & friendly & helpful. The home is always warm! I know that if I have any concerns, I will be listened to. There's lots of activities for people who are able. The menu is very varied. The hairdresser comes in regularly.

No concerns

My mother has been in this nursing home coming up to 3 years and is extremely happy here. The staff are wonderful and very caring. Rooms are clean and well equipped and she is happy with the food. I feel very happy that she is in this Nursing Home.

Excellent experience for my mother. She is very settled. Staff wonderful. Thank you.

Access to the home is secure, however it can result in a waiting time of upto 10 minutes to get up after ringing the bell.

I am delighted with the care my mother is receiving at Bryn Yr Haul. She is treated with care, compassion, patience and dignity. The staff are amazing with her, always cheerful and gentle. Im so happy in the knowledge that she is being cared for so well. The Mothers Day Afternoon Tea and the VE Day Celebrations were absolutely Brilliant. I could not ask for any more from the staff. They are all angels. Thank you.

Carer's excellent, Nursing staff good

as 5 star and there is nowhere else I would want mum to be.

Very happy with mums care to date. The staff are second to none, all very professional and attentive. In particular as I'd like to mention one member of staff who puts her heart & soul into the activities for the residents.

Very friendly home. Like home from home. Residents are happy and activities for them to do and join in. Nurses and staff very helpful and residents well looked after.