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Care Home Owned by Rosewood Healthcare Ltd in Merseyside

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8.8 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Rosewood Healthcare Ltd in Merseyside

Only the locations & reviews in Merseyside for Rosewood Healthcare Ltd are showing below.

View the details of all 7 locations (with 44 reviews) owned by Rosewood Healthcare Ltd

Rosewood Healthcare Ltd Locations in Merseyside (1)

 - Browse 1 Care Home owned by Rosewood Healthcare Ltd in Merseyside
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Fairfield Nursing Home
10 Quarry Road East, Heswall, Wirral CH61 6XD 
9.0 15 reviews
Fairfield Nursing Home, Wirral, Merseyside
"My father has been a resident for 14 months and the care he has received has been excellent. All of the staff are friendly and so caring to…"   Read all 15 reviews
  • from £1,400 / week
  • 30 Rooms
Location Type Care Home

Fairfield is a delightful property adapted to provide nursing care to people over the age of 65, it is set in pleasant surroundings in the affluent area of Heswall in the Wirral. Fairfield is a ... Read more about Fairfield Nursing Home

Older Person Care Permanent Care
  • Residential Care
  • Nursing Care

Rosewood Healthcare Ltd Reviews in Merseyside (15)

8.8

Rosewood Healthcare Ltd has a Group Review Score of 8.8 (8.765) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Rosewood Healthcare Ltd must have a Review Score.

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Review of

Fairfield Nursing Home

from G B (Daughter of Resident) published on 11 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have always found Fairfields to be welcoming, and the staff are very friendly. They treat the residents with dignity and are always ready to listen to any concerns. The activities provided are good, although it would be nice if some were provided occasionally at weekends. My mum is well cared for,
and I am confident that she is in a safe and clean environment.
Reply from Jamie Taylor, manager at Fairfield Nursing HomeThank you so much for your kind words and for leaving your review. Staff here at Fairfield go above and beyond for all the residents in our care and i am extremely proud of them all.
I strive as the manager to ensure all our residents receive the very best of care.
Kind regards
Jamie
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Review of

Fairfield Nursing Home

from S W (Daughter of Resident) published on 25 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been a resident for 14 months and the care he has received has been excellent. All of the staff are friendly and so caring to the residents. My father made unbelievable progress when he first arrived and this is testament to the level of nurturing care he received.
Any problems which
arise are quickly dealt with and all staff are approachable. My father's room is clean and I cannot thank the staff enough for all they do.
Reply from James Taylor, manager at Fairfield Nursing HomeOn behalf of myself and the team here at Fairfield we would like to thank you for reviewing our service. Staff will go above and beyond every time to ensure the very best care is delivered to each individual person who resides within Fairfield.
As the newly appointed manager i am proud of the team here.
Thank you for your time and your valued review i shall let the staff know how much they are appreciated.
Kind regards
Jamie
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Review of

Fairfield Nursing Home

from Sue L (Daughter of Resident) published on 12 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was the most traumatic experience I have ever had, the decision to move my mum into full time care. I could not have picked a better place. Its a cross between a little cottage hospital and a homely hotel. The staff are dedicated, caring and so much fun ! They don't just look after my mum, but they
look after me too. They have made a heartbreaking time easier. My mum loves the food so a special mention to the kitchen staff, especially the puddings. Truly, if mum hadn't have moved in, I am convinced she would not be alive today. They have built her up, loved and cared for her as if she were their own
Thank you
Sue
Reply from James Taylor, manager at Fairfield Nursing HomeOn behalf of us all at Fairfield we would like to thank you for reviewing the service. I am immensely proud of the care team here and can see they all go that extra mile to ensure a homely environment for all our service users.
Kind regards
Jamie (Manager)
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Review of

Fairfield Nursing Home

from J S (Son of Resident) published on 14 October 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother (95) has been a resident of Fairfield for two years. We have previous experience of two of our relatives who were well looked after during their time in this home. The staff are pleasant and look after the residents well.
We've always found the home to be caring and respectful of the residents
needs. There are a mixture of daily activities led by an enthusiastic program leader.
Whilst the home may not have the interior of some " upmarket" homes it is well kept, clean and welcoming. We are happy with the way in which she is looked after.
Reply from ., Manager at Fairfield Nursing HomeThank you for your kind feedback. We're so pleased to hear that your mother feels well cared for at Fairfield and that your family has had consistently positive experiences with us. Our team is dedicated to providing a supportive and respectful environment for all our residents, and it's encouraging to know this is reflected in your experience.
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Review of

Fairfield Nursing Home

from A H (Wife of Resident) published on 16 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my husband needed full time care we had a list of care homes to see. Fairfield being the closest to home we decided to view first. We arrived unannounced and were really happy with our tour. We didn't go anywhere else. The home was lovely. Friendly wonderful staff who are very caring. He has improved
so much since being there and is so much safer than at home. He has plenty of interaction and entertainment. We are very happy with his care.
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Review of

Fairfield Nursing Home

from R B (Husband of Resident) published on 9 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
You can visit the home whenever you want. There are no set times. They have nothing to hide. Rooms now personalised/encouraged. Activities are great.
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Review of

Fairfield Nursing Home

from Susan B (Daughter of Resident) published on 8 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff and carers at Fairfield are excellent. I couldn't ask for anymore when I comes to the care of my mum. The entertainment is excellent and no-one is left out. All needs are catered for.
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Review of

Fairfield Nursing Home

from P F (Daughter of Resident) published on 6 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has only been at Fairfield Nursing Home for two weeks, with late-stage dementia, but I am so glad I picked this home for her. All the staff are so lovely and caring to her and she is very well looked after. Her room is cosy, very clean and has a T.V. The food is excellent. Mum is checked regularly
throughout the day and night. She is kept clean and comfortable. Couldn't have wished for better care for my mum.
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Review of

Fairfield Nursing Home

from Mike N (Son of Resident) published on 12 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was only at Fairfield for a short period - around a month - but the care and attention he received was first class. All the staff are very professional and sympathetic yet extremely friendly too.
Reply from Amanda Fitzpatrick, Manager at Fairfield Nursing HomeThank you for your review, I will pass this on to the staff. I'm glad we were able to help and support you all at this difficult time.
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Review of

Fairfield Nursing Home

from Lisa A (Granddaughter of Resident) published on 17 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was initially anxious of the thought of my late grandad moving to a nursing home. When he arrived, I knew instantly that this was going to be a perfect place for his final residence.
The staff immediately made my grandad feel extremely welcome and I could tell that they had instantly begun to build
a rapport with him and us as his family.
The care he received was second to none. His stay was only short but in that time the staff made him and us feel like we had been there for many years. The Care Assistants really are a credit to the home and they make sure each and every resident are looked after to the best of their ability. It goes without saying that Fairfield will always hold a special place in my heart and I thank you from the bottom of my heart for the care and compassion you gave to my Grandad and my family. Your Activities Coordinator is also a very special person. She works tirelessly with the residents - also a credit to the home. Thank you to all the staff.
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Review of

Fairfield Nursing Home

from S T (Daughter of Resident) published on 13 June 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The home is understaffed. The staff are constantly changing, confusing for my Mum. The staff on duty have so much to do.
The food could be better. By the time my mother's food arrives it is lukewarm. Mum needs help to eat but doesn't get it. The buzzer for her room is not in reach for her most of
the time. I am her sole visitor and it would be great if there were other parties involved to visit.
Reply from Amanda Fitzpatrick, Manager at Fairfield Nursing HomeThis is a very disappointing review for a resident who has been with us a long time. Unfortunately, we are only able to do what the person wants, we cannot force interaction if they refuse to be involved. Assistance is offered but again we can only help as the person allows. I am available to discuss issues, and can always come to the home if required out of my normal hours.
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Review of

Fairfield Nursing Home

from Keith M (Son of Resident) published on 11 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Fairfield staff consistently combined friendliness and caring with professionalism and efficiency. We were very grateful that we were able to find a room for our mum at your care home. Thanks very much to you all.
Reply from Amanda Fitzpatrick, Manager at Fairfield Nursing HomeLovely review, thank you I will pass this on to all the staff. We are glad we have been able to help.
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Review of

Fairfield Nursing Home

from S G (Daughter of Resident) published on 11 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fairfield is such a special place. The high quality of nursing care is given in a family setting. The Care Assistants just go the extra mile to ensure that the residents needs are provided. My mum has been encouraged into the lounge and dining room and has joined in the activities. She is very happy.
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Review of

Fairfield Nursing Home

from Ian M (Nephew of Resident) published on 11 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt had to go into a nursing home due to very ill health. I choose Fairfield as it has an excellent reputation on the Wirral. My aunt was treated like a V.I.P (her words) during her time there. My aunt passed away whilst there and the staff and management were so very kind.
Reply from Amanda Fitzpatrick, Manager at Fairfield Nursing HomeThank you, everyone was very fond of your aunt, pleased we made a sad situation a bit easier for all of you.
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Review of

Fairfield Nursing Home

from Russell O (Son of Resident) published on 3 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father recently had a short stay at Fairfield Nursing Home. He was very ill & was there less than a month before his death. As a family, we didn't know what to expect after his discharge from hospital & knew he was ailing rapidly. The staff at Fairfield were universally friendly, fun & pragmatic.
And we went as a family from feeling very anxious about how dad would fare & be cared for in his final weeks in a home, to feeling very grateful that he had come to a place where he was treated so well, with kindness & alacrity at all times - and at a point when caring for him at home may have been very harrowing.
Moreover, & particularly telling, was the care extended to my mum (and other family and friends) when visiting. I always left feeling the whole family were being looked after, and the compassion & flexibility shown as dad was dying was fantastic - even when we probably overstayed our welcome! I would highly recommend Fairfield, based on our short term but very positive experience.
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Awards / Recognitions (0)

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