Care Homes Owned by Rosewood Healthcare Ltd in Merseyside

This nursing home is nothing short of amazing. Every single member of staff are fantastic. They actually care. My dad was in this home from Jan - Dec 2018 which is why Mum is there now. Three members of the team are still there now. The home is spotlessly clean, fresh and inviting. From the manager right down to the cleaning staff, every one is incredible. Mum is fantastically cared for with respect and dignity. The activities provided are inventive and provided most days. I do not want to single out any particular member of staff because I cannot say anyone is better than anyone else. Mum is listened to and cared for in a way we did not think a care home could provide. Most importantly she is happy. Nothing is too much trouble.

They see to her needs and are professional and focused on her personal care and her medication management. They are very patient and dedicated.

I have always found Fairfields to be welcoming, and the staff are very friendly. They treat the residents with dignity and are always ready to listen to any concerns. The activities provided are good, although it would be nice if some were provided occasionally at weekends. My mum is well cared for, and I am confident that she is in a safe and clean environment.

Any problems which arise are quickly dealt with and all staff are approachable. My father's room is clean and I cannot thank the staff enough for all they do.

Sue

Whilst the home may not have the interior of some " upmarket" homes it is well kept, clean and welcoming. We are happy with the way in which she is looked after.

When my husband needed full time care we had a list of care homes to see. Fairfield being the closest to home we decided to view first. We arrived unannounced and were really happy with our tour. We didn't go anywhere else. The home was lovely. Friendly wonderful staff who are very caring. He has improved so much since being there and is so much safer than at home. He has plenty of interaction and entertainment. We are very happy with his care.

You can visit the home whenever you want. There are no set times. They have nothing to hide. Rooms now personalised/encouraged. Activities are great.

The staff and carers at Fairfield are excellent. I couldn't ask for anymore when I comes to the care of my mum. The entertainment is excellent and no-one is left out. All needs are catered for.

My mum has only been at Fairfield Nursing Home for two weeks, with late-stage dementia, but I am so glad I picked this home for her. All the staff are so lovely and caring to her and she is very well looked after. Her room is cosy, very clean and has a T.V. The food is excellent. Mum is checked regularly throughout the day and night. She is kept clean and comfortable. Couldn't have wished for better care for my mum.

My father was only at Fairfield for a short period - around a month - but the care and attention he received was first class. All the staff are very professional and sympathetic yet extremely friendly too.

The care he received was second to none. His stay was only short but in that time the staff made him and us feel like we had been there for many years. The Care Assistants really are a credit to the home and they make sure each and every resident are looked after to the best of their ability. It goes without saying that Fairfield will always hold a special place in my heart and I thank you from the bottom of my heart for the care and compassion you gave to my Grandad and my family. Your Activities Coordinator is also a very special person. She works tirelessly with the residents - also a credit to the home. Thank you to all the staff.

The food could be better. By the time my mother's food arrives it is lukewarm. Mum needs help to eat but doesn't get it. The buzzer for her room is not in reach for her most of the time. I am her sole visitor and it would be great if there were other parties involved to visit.

Fairfield staff consistently combined friendliness and caring with professionalism and efficiency. We were very grateful that we were able to find a room for our mum at your care home. Thanks very much to you all.

My aunt had to go into a nursing home due to very ill health. I choose Fairfield as it has an excellent reputation on the Wirral. My aunt was treated like a V.I.P (her words) during her time there. My aunt passed away whilst there and the staff and management were so very kind.

Fairfield is such a special place. The high quality of nursing care is given in a family setting. The Care Assistants just go the extra mile to ensure that the residents needs are provided. My mum has been encouraged into the lounge and dining room and has joined in the activities. She is very happy.

Moreover, & particularly telling, was the care extended to my mum (and other family and friends) when visiting. I always left feeling the whole family were being looked after, and the compassion & flexibility shown as dad was dying was fantastic - even when we probably overstayed our welcome! I would highly recommend Fairfield, based on our short term but very positive experience.