Care Homes Owned by Central England Healthcare in Warwickshire

Even us a visitors were looked after while we were there. Would not hesitate to recommend

The building itself as not originally built for this purpose falls short in some areas as you would expect from it's age and design. Most decor is light and welcoming however some bedrooms do need more attention. The premises lacks air-conditioning a big negative in a changing climate and plumbing throughout is struggling

Outside space and quiet spaces were also a big positive , we needed at such a difficult time. You should be so proud of everything you have , do & the team x

I cannot express enough how kind and caring all the staff are at Haven. Looking after my brother in law, sister and myself towards the end. Nothing was too much trouble, day or night, they bought drinks and food if we needed, extra fans during the excessive heat, even balloons, banners and a cake for my brother in law's birthday. The place smelt clean the minute you walked through the door and not just of bleach. The food was always home cooked and piping hot and plenty of it. A truly caring place.

My step dad was only in your home for a short while until he sadly passed away. The staff were all caring and compassionate and nothing was too much trouble. I would like to thankyou from the bottom of my heart for all you did in his final days it was lovely to see him settled and contented you truly all are all wonderful people and can't praise you enough. I would highly recommend this home for a loved one. Thankyou all once again

Food is very good

When my mother was first place into The Haven I had reservations as I didn't think that she would settle. Once she was used to everyone there she seemed happy and settled. The carers are quite thoughful and will make sure mum is comfy and happy.

Moved in during mid May, very welcoming. Staff very friendly and ready to do any tasks to make Mum comfortable. Chef asked what Mum likes. Laundry really well washed.

Very nice residents all seem to be happy and content.

My brother has been a resident at Eversleigh Nursing Home for a number of years and has always received excellent care and kindness both for his physical and mental health as well as understanding of his learning difficulties. The staff are always welcoming and pleasant and do their very best to make visitors to the home welcome at all times. The home always looks clean and I have never noticed any bad smells. My brother's room is always in good order and he receives a good variety of meals. He did have a feeding tube at one time because of a serious illness which it was later discovered was incorrectly diagnosed and the tube was removed. However, in view of this, care is taken by staff to ensure that his food is generally easy to digest and he rarely experiences any problems despite being 81 years of age.

I know my mum is cared for and safe which has been a great weight lifted

I'm grateful for the support of the whole team during what can often be a lonely and sad time for relatives.

Mum seems to be very settled in the home and that's down to the lovely staff who care for her and keep an eye on her. We are always updated if there are any issues which gives confidence in their care. As mum becomes less and less communicative they regularly check on her which is good to see.

We are a little disappointed the long awaited refurb hasn't yet started, the tired appearance is the only thing that lets it down in my view. Hopefully it's still on the cards

When my mum first came here I was scared as I did not know what to expect, but from day one the care and support the team have given my mum, and me, has been exceptional. After a tough couple of years we are finally seeing some improvement through the support, care and dedication the Haven team provide. I cannot thank the team enough for what they do, they are never phased and are brilliant with my mum and other residents I have come to know.

The care and kindness shown to my mother is exceptional. The staff are attentive, compassionate and always treat her with dignity and respect. The home is clean, and in my opinion, very well run. We have complete pease of mind knowing she is in safe and caring hands.

My uncle is an 89 'pleasantly confused' person, who until last year, was very active with no red illnesses. His physical and, especially, mental decline has been dramatic. The care he has received at Eversleigh has been first class. All of the staff take time to talk and chat with him. Likewise, when I visit, someone always takes time to update me. I also get regular updates by phone. Staff also ensure his personal care is taken care of. Highly recommend.

I highly recommend this facility and can't thank them enough for the care and support they offered my aunt

As a visitor I find staff helpful and knowledgeable and very attentive to the needs of the residents.

Very happy with the care, attention and dedication. The staff are attentive and responsive and always on hand to discuss issues/problems. Any concerns are raised either in person or by telephone promptly and regular updates are provided.

Michelle, Office Manager has been particularly helpful when we experienced some issues with local authority funding. Michelle displayed considerable patience, humility and tenacity to help sort this and it made a difficult experience much more bearable.

The most amazing place in my opinion. The care and kindness shown to our mum was impeccable...above and beyond our expectations. Mum was treated with dignity and respect in her final days. We, her family, were treated so warmly by all the nurses and staff. I cannot praise The Haven highly enough!