Care Homes Owned by Central England Healthcare in Warwickshire

favourite songs.
Nan always looks presentable clean tidy.

had to be transferred by ambulance. New care home got him mobile within days and a few weeks later he gained 9lbs in weight, was smiling and totally transformed!

board games, dancing to music, craft activities and always with a smile.

are a regular feature and special events always celebrated , music was my dad's favourite.My dad was so well cared for ,always clean and showered, beautifully shaved and every need was seen too. The home worked with us a family and his needs changed over the time he was there the plans were always adjusted. No matter what home you go to it's the staff that makes the home ,from the admin the chefs ,the nurses ,the maintenance,they all work so hard and to there up most at the haven and I can't recommend them highly enough .

buttons. Laundry 'lost' dad's expensive personal duvet, clothes and towels do not come back. New socks were lost after a few days. Food at best is school dinners and stodgy, few vegetables and fruit offered.

trusted in her. The whole team were great - nothing too much trouble, attentive and always a carer or nurse at hand. The place is kept clean and tidy and always a variety of food is available. Lots of care provided to make sure Mum was comfortable, safe and checked on frequently. Absolutely a 5-star rating.

and the carers and nurses are all wonderful. There is love and kindness in the air and this makes things easier.

on the ground floor (lounge and dining room) are ideal for the residents. The whole place is very welcoming and warm, with lots of activities taking place throughout the year. Thank you to all at Eversleigh!

Their kindness and attention made a difficult time easier to bear. I'm incredibly grateful for their care and would highly recommend The Haven Nursing Home, Coventry.

affection for her. The whole place is kept clean and tidy with recent refurbishment to much of the home. I'm very happy with Mum's environment and the care she receives. The management team also do a great job.

a placement.

at the door by very happy, smiling and welcoming staff. Having then met their incredibly efficient team we had no hesitation in confirming that we wished to take the place that was being offered. There seemed absolutely no point in waiting for two more offers - I seriously felt we could not do better for my father. Within an hour the transfer from the Hospice had all been arranged. It took him just 24 hours to feel settled in, and without doubt, their support has given him a new “lease of life”. Thank you to his care team and colleagues.

this situation. We viewed 3 local homes on Thursday, we were greeted so well at Eversleigh by the admin team, shown around and discussed all the cost implications. We went back on Friday morning, unannounced, and greeted so well again, that we decided that Eversleigh was the place for my father. By Friday 4.45 pm, the team had arranged ambulance transport for the Monday morning, no other agency would assist us. Dad has been in Eversleigh's care for a week now, he is well cared for, he is bed-bound and in quite a state. What a difference a week makes, he is now so alert, communicative and almost his old self. I do put this down to the Eversleigh team, for providing excellent care and attention.

she has the best care. Both myself and my aunt are delighted with her care plan and happy with her new home.

to my every request. At this difficult time for both my wife and myself, I have found confidence in the home which supports her needs fully. Thank you for all you have done.

I have not rated the activities section this was not relevant.

at The Haven - she moved from Residential Care in July 2022 because she needed Nursing / Dementia care.
During the last 18 months or so she has been very well looked after, the quality of food, cleanliness, and nursing care have been excellent. Regular phone calls came from the staff to check if we were happy.
Dementia residents can be 'difficult' to manage - but I always saw respect and understanding from all the staff I dealt with, and the environment was calm and supportive...
The staff are all very kind, they have time for people and show genuine compassion.
My mum passed away peacefully this week.