Central England Healthcare in Warwickshire | 2 Care Homes

Review of
The Haven Nursing Home
from Karen D (Daughter of Resident) published on 19 January 2026 Submitted via Website • Report

Overall Experience

My 91 year old Mum has recently transferred from hospital to The Haven Nursing Home. It has been really cheering to see Mum in such a good place, relaxed and calm. She is actually joining in with activities again. Thank you all for making Mum so welcome and comfortable. Everyone is soo caring and thoughtful.

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Review of
Eversleigh Nursing Home
from Jane J (Wife of Resident) published on 9 January 2026 Submitted via Website • Report

Overall Experience

My husband, Colin, who has Alzheimer's disease, has been cared for at Eversleigh Nursing Home since April 2024. During that time and up until the present day, I have never known Colin receive anything but an exemplary standard of attention to his needs. The entire team at Eversleigh manage to achieve

that very difficult balance between professionalism and compassion. They are tender and loving with my husband, even given he can be quite a handful! He likes all the team as a result and is very happy there.
It's not a criticism because it is not important but the nursing home itself is a little shabby. However, I understand refurbishment is planned. Above all, the atmosphere is comforting and homely, something that again my husband likes very much. It definitely has a positive effect on him.
I have no hesitation in recommending Eversleigh very highly.

Reply from Michelle Shepherd, Office Manager at Eversleigh Nursing HomeThank you so much for your lovely review. We are always delighted to hear that the home is meeting the needs of our residents. I will pass on your kind words to all the staff.

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Review of
The Haven Nursing Home
from Jason H (Son of Resident) published on 24 December 2025 Submitted via Website • Report

Overall Experience

My Mum was a resident for the final 4 months of her life and from the outset the home was clean and very secure and the welcome from the staff was warm, friendly and very reassuring that I was placing my loved one in very safe and capable hands.

This level of care, kindness and dignity continued from

the outset and until her final day and in addition the staff were friendly and very attentive to my Dad and I throughout.

Of the couple of homes my Mum experienced this was by far the one she liked and felt very comfortable staying at and when entrusting your loved one to other people it is the feelings of, in this case my Mum, that is paramount.

In her final days The Haven Nursing Home could not have done anymore to ensure the process was smooth and handled with care and compassion. I will be forever grateful to everyone at The Haven for their devotion and care afforded to my Mum, but also my Dad and I.

Reply from Jayne Chittem, Home Manager at The Haven Nursing HomeThank you for taking the time to write this review at such a difficult time. Your comments are appreciated and will be shared with the team

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Review of
The Haven Nursing Home
from Manbir S (Son of Resident) published on 8 December 2025 Submitted via Website • Report

Overall Experience

It was a very daunting and stressful time with my dad's (aged 94) very quick transition from hospital to a care setting in October 2025. We can confidently say the staff here have been so accommodating and welcoming and put our worries at ease. He feels very settled and refers to The Haven as his home.

Special shoutout to Kelly for her upbeat attitude and kindly offering refreshments to family visiting from Yorkshire, however I would advise her to take some dancing lessons when entertaining the residents!
Sukhi has become a member of the family and treats dad like her own. She keeps us updated daily on his health and it is clear that she's truly passionate about the important work she does.
We cannot thank the staff enough for the level of care and compassion they show day in and day out (not forgetting the night team for all their hard work)

Reply from Jayne Chittem, Home Manager at The Haven Nursing HomeThank you for the lovely review. i will pass on your comments to the team

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Review of
Eversleigh Nursing Home
from Amy H (Granddaughter of Resident) published on 1 September 2025 Submitted via Website • Report

Overall Experience

My gran got admitted to eversleigh nursing home due to her advanced dementia as unable to cope at home, she has been in there a few weeks now is happy, the staff are able to meet her nursing needs. Her room is spacious. Nan is very happy when the activities coordinator comes in and sings along to her

favourite songs.
Nan always looks presentable clean tidy.

Reply from Michelle Shepherd, Office Manager at Eversleigh Nursing HomeThank you so much for your lovely review. We are always delighted when we are able to meet the needs of the people who stay with us. I will pass on your kind words to all the staff.

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Review of
Eversleigh Nursing Home
from C E (Daughter of Resident) published on 30 July 2025 Submitted via Website • Report

Overall Experience

On his arrival my father walked into this home himself, the lack of the most basic care was exceptionally worrying. My 82yr old mother had to visit daily she was so worried about him. With the support of social services we moved him to another care home approximately 9 weeks later, but unable to walk

had to be transferred by ambulance. New care home got him mobile within days and a few weeks later he gained 9lbs in weight, was smiling and totally transformed!

Reply from Paul O'Grady, Development and Delivery Manager at Eversleigh Nursing HomeWe are sorry to hear about your experience of our home. We strive to offer the highest standards of care and we are disappointed when this has not been achieved. It is sometimes difficult for all of us to deal with the changing needs of residents and often that is the reason for their admission in the first place. Sometimes the change is such that we can no longer safely meet the needs of a resident despite our best efforts. We feel that when this happens, we should be swift to help people relocate to somewhere more suitable and on hindsight we feel we could have helped sooner in your father's case. We were relieved that social services located a more suitable home for your father and we are delighted to hear that he is progressing so well.Please rest assured, that where areas for improvement are identified, we work swiftly to correct these and learn from them. We sincerely regret that your experience of our home was not to your expectation, We are sorry for any distress caused.

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Review of
Eversleigh Nursing Home
from Lynne H (Daughter of Resident) published on 15 May 2025 Submitted via Website • Report

Overall Experience

The care, support, compassion and dignity provided to my mother is extremely good. Eversleigh staff are caring and kind, offering support on many levels. Her health needs are met and they engage with my mother with kindness. On numerous visits, I have observed staff interacting with residents, playing

board games, dancing to music, craft activities and always with a smile.

Reply from Michelle Shepherd, Office Manager at Eversleigh Nursing HomeThank you so much for your wonderful review. we are always delighted when we can meet the needs of the people who stay with us. I will pass on your kind review to the team.

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Review of
The Haven Nursing Home
from A E (Daughter of Resident) published on 2 April 2025 Submitted via Website • Report

Overall Experience

My dad lived at the haven for the last three years having vascular dementia and a grand age of 92 at the time he passed . From the moment my dad moved in till he's last moments he was so well loved and cared for . The home always had a wonderful atmosphere, always clean and well presented.Activities

are a regular feature and special events always celebrated , music was my dad's favourite.My dad was so well cared for ,always clean and showered, beautifully shaved and every need was seen too. The home worked with us a family and his needs changed over the time he was there the plans were always adjusted. No matter what home you go to it's the staff that makes the home ,from the admin the chefs ,the nurses ,the maintenance,they all work so hard and to there up most at the haven and I can't recommend them highly enough .

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Review of
Eversleigh Nursing Home
from R C (Daughter of Resident) published on 27 March 2025 Submitted via Postal Card • Report

Overall Experience

I have made a written formal complaint and 4 weeks later not received a reply. The overall impression is that the home is friendly and compassionate. However, the care is poor and the staff not attentive and do not listen or respond to requests. The laundry system is poor despite £35.00 spent on name

buttons. Laundry 'lost' dad's expensive personal duvet, clothes and towels do not come back. New socks were lost after a few days. Food at best is school dinners and stodgy, few vegetables and fruit offered.

Reply from Paul O'Grady, Operations Director at Eversleigh Nursing HomeWe sent a response to this person following receipt of their concerns. To say the care is poor is just rubbish. Our staff are dilligent and caring and work hard to meet the needs of our residents. However, not everyone can deal with aggressive questioning which is why we ask that people discuss any concerns with the nurse in charge. We accepted there were some concerns with the laundry service which we are working on but we have not lost the personally supplied duvet. the clothes that you had not seen come back were mislaid before the attach a tag was applied.It is not right to say the food is like school meals and stodgy. We provide dishes that are created in consultation with the residents to produce a summer and winter 4-weekly menu. Our freshly prepared meals include vegetables and fruit and we also make cakes and snacks for in between meals. All our residents have a review with the head chef on a monthly basis and they like, dislikes and preferences are considered.

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Review of
The Haven Nursing Home
from M G (Son of Resident) published on 4 March 2025 Submitted via Website • Report

Overall Experience

The staff, carers and nurses all made mom's stay as comfortable and pain free as possible. Thank you all. They kept us updated all the time. We found the care home clean and all staff friendly. Thank you again.

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Review of
The Haven Nursing Home
from Cathy W (Daughter of Resident) published on 28 January 2025 Submitted via Website • Report

Overall Experience

We were so lucky to have been granted this place for our 94-year-old mother to be cared for until her last day. This is a nursing home that really cares. From the first day admitted she was made welcome and her one-to-one carer was a blessing. She made her feel safe, fed her, clothed her, washed and

trusted in her. The whole team were great - nothing too much trouble, attentive and always a carer or nurse at hand. The place is kept clean and tidy and always a variety of food is available. Lots of care provided to make sure Mum was comfortable, safe and checked on frequently. Absolutely a 5-star rating.

Reply from Louise Jacox, Home Manager at The Haven Nursing HomeThank you so much for your kind words. I will pass this on to the team.

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Review of
Eversleigh Nursing Home
from A W (Wife of Resident) published on 16 January 2025 Submitted via Postal Card • Report

Overall Experience

Eversleigh House needs to be refurbished to bring up to date and that is planned to start soon. Don't let that put you off, the kind and efficient and loving care that my husband and I have received is so much more valuable than paint and carpet. The home has a lovely family feel, is always well staffed

and the carers and nurses are all wonderful. There is love and kindness in the air and this makes things easier.

Reply from Michelle Shepherd, Office Manager at Eversleigh Nursing HomeThank you for your lovely review which I will share with the whole team. At Eversleigh Nursing Home we take pride in supporting residents and their families. We are also looking forward to the refurbishment starting.

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Review of
Eversleigh Nursing Home
from J B (Son of Resident) published on 13 January 2025 Submitted via Website • Report

Overall Experience

We are very happy with Eversleigh Care Home. From a visitor's perspective, the free parking is ideal and the security is very good. The staff are very attentive and friendly, always willing to explain and listen to a resident/visitor's needs. The food is always on-time and tasty and the two large rooms

on the ground floor (lounge and dining room) are ideal for the residents. The whole place is very welcoming and warm, with lots of activities taking place throughout the year. Thank you to all at Eversleigh!

Reply from Paul O Grady, Operations Director at Eversleigh Nursing HomeThank you so much for your wonderful review. we are always delighted when we can meet the needs of the people who stay with us. I will pass on your kind review to the team.

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Review of
Eversleigh Nursing Home
from Jan R (Son of Resident) published on 6 December 2024 Submitted via Postal Card • Report

Overall Experience

The staff all went the extra mile nothing was goo great or small to deal with. Not just my father all the residents were treated life family members. Your care home is built on the great staff you have and I cannot them rate too highly.

Reply from Paul O Grady, Operations Director at Eversleigh Nursing HomeThank you so much for the wonderful review of our home and service which I will share with the family. We strive to always offer the best service and high standards of care and it gives us great pleasure when we find that we have met the needs of our residents and their families.

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Review of
The Haven Nursing Home
from Louise W (Partner of Resident) published on 30 September 2024 Submitted via Website • Report

Overall Experience

The staff were brilliant with my partner, meeting every need with compassion and professionalism. Nothing was too much trouble - they were always available, offering help at every turn. From the start, it was clear the team was dedicated not only to my partner but also to supporting the whole family.

Their kindness and attention made a difficult time easier to bear. I'm incredibly grateful for their care and would highly recommend The Haven Nursing Home, Coventry.

Reply from Louise Jacox, Home Manager at The Haven Nursing HomeThank you so much for your kind words, I will pass it onto the team.

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Review of
The Haven Nursing Home
from P K (Son of Resident) published on 6 June 2024 Submitted via Website • Report

Overall Experience

Mum has been a resident of Haven care home for over 12 months. On her arrival at the home, we were all made very welcome and Mum settled in very well. The family have been kept up to date with Mum's health issues and welfare.
The care team go the extra mile to make Mum comfortable and show genuine

affection for her. The whole place is kept clean and tidy with recent refurbishment to much of the home. I'm very happy with Mum's environment and the care she receives. The management team also do a great job.

Reply from Louise Jacox, Home Manager at The Haven Nursing HomeMany thanks for taking the time to leave this review, it will help other families. I will pass on the comments to the team.

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Review of
The Haven Nursing Home
from M O (Niece of Resident) published on 6 June 2024 Submitted via Website • Report

Overall Experience

All the staff are helpful and pleasant. My Aunties needs are really looked after. It is lovely and clean. Her clothes are looked after well. The staff are helpful to me and always happy to listen. The staff have done all they can to help my Aunty.

Reply from Louise Jacox, Home Manager at The Haven Nursing HomeThank you for this review, I will pass on your comments to the team.

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Review of
The Haven Nursing Home
from Colin D (Son of Resident) published on 6 June 2024 Submitted via Website • Report

Overall Experience

My mum, who is 92, is very happy in this home. The staff are very very good, going beyond their brief to make life happy and meaningful for the residents. My mother loves the food and the various and regular entertainment that the home provides. I would recommend this home unreservedly for anyone considering

a placement.

Reply from Louise Jacox, Home Manager at The Haven Nursing HomeThank you for this review I will pass on your comments to the team, the activity team and the chef.

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Review of
Eversleigh Nursing Home
from Tim H (Son of Resident) published on 21 May 2024 Submitted via Website • Report

Overall Experience

We were advised that we would be offered 3 places under the CHC scheme for my father, then in the Myton Hospice. Eversleigh was the first place we were offered, late in the afternoon. I rang first thing in the morning, arranged to call straight in, and felt immediately very comfortable when greeted

at the door by very happy, smiling and welcoming staff. Having then met their incredibly efficient team we had no hesitation in confirming that we wished to take the place that was being offered. There seemed absolutely no point in waiting for two more offers - I seriously felt we could not do better for my father. Within an hour the transfer from the Hospice had all been arranged. It took him just 24 hours to feel settled in, and without doubt, their support has given him a new “lease of life”. Thank you to his care team and colleagues.

Reply from Mya Sharma, Office Manager at Eversleigh Nursing HomeThank you so much for your kind words. We are pleased you are happy with Eversleigh Nursing Home as a placement for your father. We will continue to make your dad's stay as smooth as possible.

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Review of
Eversleigh Nursing Home
from Simon L (Son of Resident) published on 14 May 2024 Submitted via Website • Report

Overall Experience

We have just placed my father in the care of Eversleigh Nursing Home, what a find! Without any experience of the care system, we were put under tremendous to find a nursing home close to where we live with just 6 days to find a self-funded home, thank you Northampton ICB. I guess we aren't alone in

this situation. We viewed 3 local homes on Thursday, we were greeted so well at Eversleigh by the admin team, shown around and discussed all the cost implications. We went back on Friday morning, unannounced, and greeted so well again, that we decided that Eversleigh was the place for my father. By Friday 4.45 pm, the team had arranged ambulance transport for the Monday morning, no other agency would assist us. Dad has been in Eversleigh's care for a week now, he is well cared for, he is bed-bound and in quite a state. What a difference a week makes, he is now so alert, communicative and almost his old self. I do put this down to the Eversleigh team, for providing excellent care and attention.

Reply from Mya Sharma, Office Manager at Eversleigh Nursing HomeThank you for your kind words, we are delighted that you are happy with the care your Father is being provided. Your kind words have been passed on to our staff.

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Care Homes Owned by Central England Healthcare in Warwickshire

Central England Healthcare Locations in Warwickshire (2)

Central England Healthcare Reviews in Warwickshire (108)

The Haven Nursing Home

Eversleigh Nursing Home

The Haven Nursing Home

The Haven Nursing Home

Eversleigh Nursing Home

Eversleigh Nursing Home

Eversleigh Nursing Home

The Haven Nursing Home

Eversleigh Nursing Home

The Haven Nursing Home

The Haven Nursing Home

Eversleigh Nursing Home

Eversleigh Nursing Home

Eversleigh Nursing Home

The Haven Nursing Home

The Haven Nursing Home

The Haven Nursing Home

The Haven Nursing Home

Eversleigh Nursing Home

Eversleigh Nursing Home

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