Care Homes Owned by Napier Advisors Ltd

you to all who also supported me when my Mum sadly passed away on 11th August 2025. RIP

full time care Ralphlands care home would be our first choice. The activity girl is amazing and even took him out to the pub something that I struggle to do. Overall gold star service.

fed and safe. Couldn't ask any more from any of you. All we can say is thank you!!!

and responsive to Mum's needs and was quick to inform us of any medical issues or concerns. They cared for Mum with love and dignity in her final days.

attentive and very professional.
I couldn't fault their commitment and attitude towards the job in hand. My mother was treated with dignity and respect, for which we are eternally grateful for.

you did it all with the biggest smiles ever. You should all be very proud of yourselves. Words cannot express how thankful we found such an ideal facility for respite care, and when the time comes for full-time care we won't hesitate to ask you to be that lifeline. Thank you again.

much, the staff have always got a smile on their faces and are so friendly. You wouldn’t find a better care home for your loved one. 5 Stars.

love and dignity. It was so traumatic for us but made easier by how it was handled and dealt with. I cannot thank the home enough for this; we had privacy and were all able to stay with Mum till she left the home. The management and staff were truly amazing. For that, we are eternally grateful.

manner medical services are called upon to investigate and I am informed and kept up to date.
Her dietary needs are well catered for and she is kept well hydrated with a jug of juice in her room, which is refreshed twice a day and plenty of tea.
She continues to thrive at Ralphland as she can join in activities in the lounge or retire to her room if she wants some private time. If she is in her room the staff check on her regularly and the emergency call system has been replaced in the last two years.

it quite difficult to settle in his new place, to begin with.
All the staff are very friendly, caring and approachable and the manager always makes herself available if I need to discuss anything about Dad's care.
My dad enjoys being there now and has enjoyed the activities that the new activities co-coordinator has been doing.
I'm very pleased with the care he is receiving.
Thank you.

has taken that extra time to ensure she looks so nice, her clothes have been colour coordinated and her hair done beautifully, personal care at its best. Thank you.

was. She was happy to see Glyn Thomas House making a positive effort to improve the lives of the residents. My mother is always enthused about the staff (kind and caring) and how happy she is there. They have employed someone to carry out activities with the residents and this makes such a difference.

during the early stages when she struggled to accept her new surroundings.
Now mum doesn't want to be anywhere else and keeps telling me all her friends should be here too because it is so good!
She celebrated her 95 birthday this month and received cards from the team as well as a beautiful birthday cake. She had the biggest grin on her face and I am so grateful to the Ralphland team because I know they give her all the care she needs and more.

very professional. I would have no problem recommending them to anyone that needs to use their facility.

when my nan passed away and ensured that the family were updated and our wishes respected.

was excellent and comforting for all our family and was explained how it would happen at the end.