Care Home Owned by Napier Advisors Ltd in Lincolnshire

9.3 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Napier Advisors Ltd in Lincolnshire

Only the locations & reviews in Lincolnshire for Napier Advisors Ltd are showing below.

View the details of all 2 locations (with 66 reviews) owned by Napier Advisors Ltd

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Napier Advisors Ltd Locations in Lincolnshire (1)

1 Care Home owned by Napier Advisors Ltd in Lincolnshire
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Ralphland Care Home

Ralphs Lane, Frampton West, Boston PE20 1QU 

9.6 44 reviews
"My husband went into Ralphland Care Home for one week respite care at the end of October 2025. He immediately felt at home there. The staff…"   Read all 44 reviews
Location Type Care Home

Ralphland Care Home is a purpose-built home situated off the A16 London Road in the vibrant market town of Boston and offers '24-hour' care to its residents. A very caring and friendly team of staff at Ralphland know residents on an individual level… Read more about Ralphland Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • 39 Rooms
  • from £1,000 / week

Napier Advisors Ltd Reviews in Lincolnshire (44)

9.3

Napier Advisors Ltd has a Group Review Score of 9.3 (9.338) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Napier Advisors Ltd must have a Review Score.

Overall Experience
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Review of

Ralphland Care Home

from S C (Daughter of Resident) published on 20 January 2026
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
For one of the hardest periods of my life the staff were supportive and kind. They reassured me, made me feel that mum was ok.
Its lovely to see how many activities they organise for the residents.
I am truly grateful and appreciate you all. Just one development would be having somewhere to with
with mum now that the music room has changed. Its hard to pop in for a visit as mum isn't her room.
Reply from Roche Andreae-Toyer, Manager at Ralphland Care HomeThank you so much for your kind words. We are really pleased that you have felt supported by the team and that your mum has been well cared for.
We understand how important it is for you to have a quiet and private space to spend time together. We can certainly arrange for you to use an alternative space for a private visit. Please let us know when you are planning to visit and we will make the arrangements for you.
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Review of

Ralphland Care Home

from Margaret D (Wife of Resident) published on 17 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband went into Ralphland Care Home for one week respite care at the end of October 2025. He immediately felt at home there. The staff were friendly and welcoming and the food was good. He was very happy there and very well cared for.
Reply from Roche Andreae, Manager at Ralphland Care HomeThank you for your review of Ralphland Care home, it is great that your experience was a positive one. We hope to welcome you again soon
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Review of

Ralphland Care Home

from Jon P (Son of Resident) published on 24 November 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad has been a resident of Ralphlands Care Home since the 1st June 2025, and from Day One, all of the staff have been fantastic, always very kind and caring, and nothing is too much trouble for the well being of our Dad.
Dad settled in straight away, and although he can be challenging & stubborn
at times, the staff are always positive, and it is a pleasure going in to visit him and chatting to everyone at the same time. Please keep up the amazing work.
Reply from Roche Andreae, Manager at Ralphland Care HomeThank you for your 5 star review, we are pleased to hear that your experiance at Ralphland Care home has been positive.
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Review of

Ralphland Care Home

from R W (Sister of Resident) published on 31 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother appears happy in his environment and all the staff relate to him very well and I am very grateful to all the kind staff members that take care of him during this very difficult time ......especially since I am so far away.
Ralphland, thank you for caring so much.
Reply from Roche Andreae, Manager at Ralphland Care HomeThank you for your review. Were glad to hear youve had a good experience with Ralphland Care Home and appreciate your feedback.
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Review of

Ralphland Care Home

from Helen W (Daughter of Resident) published on 31 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident for just over 2 1/2 years. She received excellent care throughout her stay. The home is very tidy & clean. The carers are always friendly and willing to assist with every need. I highly recommend Ralphland Carehome to anyone who has a relation / friend who requires care. Thank
you to all who also supported me when my Mum sadly passed away on 11th August 2025. RIP
Reply from Roche Andreae, Manager at Ralphland Care HomeThank you for your positive review. Were glad to hear youve had a good experience with Ralphland Care Home and appreciate your feedback.
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Review of

Ralphland Care Home

from D B (Son of Resident) published on 16 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
The team here are amazing!!
They go over and above to ensure my Dad is engaging with the world and having the small things we all take for granted, like a coffee, McDonald's, even a visit to the pub for a pint.
They are fantastic with understanding his mental capacity, ensuring he is happy, well-fed
fed and safe. Couldn't ask any more from any of you. All we can say is thank you!!!
Reply from Roche Andreae-Toyer, Manager at Ralphland Care HomeThank you for the review it is great to hear that you and your Dad are having a positive experience at Ralphland Care Home
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Review of

Ralphland Care Home

from Marian W (Daughter of Resident) published on 31 January 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
The care given to my Mum during her stay of almost 10 months was excellent. The staff are very caring and lovely and did their best to always make Mum happy. They were also lovely and friendly to us and we got to know them quite well as we visited every day. The management team was friendly, helpful,
and responsive to Mum's needs and was quick to inform us of any medical issues or concerns. They cared for Mum with love and dignity in her final days.
Reply from Roche Andreae-Toyer, Manager at Ralphland Care HomeThank you so much for your kind and positive review regarding your mums stay at Ralphland Care Home. We are absolutely delighted to hear that you and your mum had a positive experience with us. Its always our aim to provide the best possible care, and its wonderful to know that our efforts have had a positive impact. Your feedback means a great deal to the whole team, and we truly appreciate you taking the time to share it.
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Review of

Ralphland Care Home

from Michael N (Friend of Resident) published on 7 October 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely home, always friendly and happy to help. Very attentive staff. The residents are well looked after. Nice surroundings, always a nice place to visit.
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Review of

Ralphland Care Home

from K G (Granddaughter of Resident) published on 8 April 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend this care home enough. The staff go above and beyond, the care and safety of the residents are a priority which puts us at ease knowing our loved one is being looked after to a high standard! The manager is fantastic. All the staff are so pleasant and welcoming. Nothing is ever too
much, the staff have always got a smile on their faces and are so friendly. You wouldn’t find a better care home for your loved one. 5 Stars.
Reply from Roche Andreae-Toyer, Manager at Ralphland Care HomeThank you for your comments about your recent experience at Ralphland Care Home. Our resident's wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
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Review of

Ralphland Care Home

from Karen L (Daughter of Resident) published on 1 April 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has lived at Ralphland since September 2017. She has always been treated with great respect, kindness and lots of love. Her room and shower room are always very clean and her personal care needs are well looked after. If she is unwell or the staff have noticed a change in her appearance or
manner medical services are called upon to investigate and I am informed and kept up to date.
Her dietary needs are well catered for and she is kept well hydrated with a jug of juice in her room, which is refreshed twice a day and plenty of tea.
She continues to thrive at Ralphland as she can join in activities in the lounge or retire to her room if she wants some private time. If she is in her room the staff check on her regularly and the emergency call system has been replaced in the last two years.
Reply from Roche Andreae-Toyer, Manager at Ralphland Care HomeThank you for your comments about your recent experience at Ralphland Care Home. Our resident's wellbeing is our main priority, and it is great to hear that you were so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents, and it is very rewarding to have their efforts recognised
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Review of

Ralphland Care Home

from C M (Daughter of Resident) published on 1 April 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been in Ralphlands since January 2023. He came for respite after a month in the hospital, unfortunately, he was unable to care for himself sufficiently to be able to go home
The staff at Ralphland have given him excellent care throughout and were very patient and caring as Dad found
it quite difficult to settle in his new place, to begin with.
All the staff are very friendly, caring and approachable and the manager always makes herself available if I need to discuss anything about Dad's care.
My dad enjoys being there now and has enjoyed the activities that the new activities co-coordinator has been doing.
I'm very pleased with the care he is receiving.
Thank you.
Reply from Roche Andreae-Toyer, Manager at Ralphland Care HomeThank you for your comments about your recent experience at Ralphland Care Home. Our resident's wellbeing is our main priority, and it is great to hear that you were so pleased with the quality of our care.
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Review of

Ralphland Care Home

from Dawn N (Daughter of Resident) published on 9 August 2023
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Ralphland Care Home since February 2022 when she left hospital after having a hip replacement. Mum suffers with vascular dementia and is incapable of taking care of herself.
The warmth, kindness, care and professionalism shown to Mum has been nothing but first class throughout, even
during the early stages when she struggled to accept her new surroundings.
Now mum doesn't want to be anywhere else and keeps telling me all her friends should be here too because it is so good!
She celebrated her 95 birthday this month and received cards from the team as well as a beautiful birthday cake. She had the biggest grin on her face and I am so grateful to the Ralphland team because I know they give her all the care she needs and more.
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Review of

Ralphland Care Home

from S D (Daughter of Resident) published on 26 June 2023
Submitted via Website • Report
Overall Experience 5.0 out of 5
We had to use Ralphland for a four week period of respite for my dad, who has dementia. During that period, he was really well looked after by all staff there. We found all staff very kind and polite to all residents and visitors alike; nothing seemed to be a problem for them and from day one they were
very professional. I would have no problem recommending them to anyone that needs to use their facility.
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Review of

Ralphland Care Home

from Kirsty S (Granddaughter of Resident) published on 12 June 2023
Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan lived in Ralphland Care Home from when she left hospital until she passed away. She was always extremely well looked after and well presented. It was so reassuring to know that she was receiving excellent care and the staff were always friendly and had a caring attitude. The staff were so compassionate
when my nan passed away and ensured that the family were updated and our wishes respected.
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Review of

Ralphland Care Home

from Kathleen S (Daughter of Resident) published on 26 May 2023
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The only issue was the food! It was lovely, but my mother was struggling to eat as her teeth didn't fit well. Because she had lost quite a bit of weight. The staff cut it up for her but she still found it difficult to chew. It would have been better if it was softer food or liquidised normal food.
But
overall, everything was excellent. Thank you all so much.
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Review of

Ralphland Care Home

from Stephen C (Brother of Resident) published on 16 May 2023
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall experience excellent, good staff.
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Review of

Ralphland Care Home

from Angela C (Daughter of Resident) published on 27 February 2023
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum lived at Ralphland Care Home for around a year, thank you would never be enough gratitude for the care that the staff offered my mother at this stage of her life. My mum had dementia which could often be challenging but the staff always treated her with dignity and respect. Ralphland really is a
home-from-home.
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Review of

Ralphland Care Home

from A S (Daughter of Resident) published on 15 February 2023
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
You hear horrible stories about the elderly and disabled in care homes and you worry. I want Mum to be treated with love and kindness above all else and that's what they do here. I've witnessed it over the past few months. They are patient, kind and helpful to everyone living here, including Mum. I
have to drive 140 miles each way to see Mum but it's worth it knowing that she can't be better looked after and cared for anywhere else. Thank you to all those who work here, I wish I had some say over your salaries.
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Review of

Ralphland Care Home

from Sally S (Sister of Resident) published on 15 February 2023
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister stayed at Ralphland Care Home for a total of nine months. During this time, staff showed nothing but compassion and dignity towards her. When she passed away, the staff showed excellent end-of-life care skills and supported us as a family. I would recommend Ralphland Care Home to anyone.
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Review of

Ralphland Care Home

from M W (Husband of Resident) published on 13 February 2023
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Managers and staff promote an ethos of care which extends beyond the residents to include all family members who either visit or telephone to enquire. All concerns for residents are dealt with quickly and professionally. All staff, from senior managers to cleaners and carers, show concern for the care
of all residents and go the extra mile to befriend residents and their families. This is the care home all care homes should be modelled on.
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