Care Home Owned by Napier Advisors Ltd in Lincolnshire
9.6
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Lincolnshire for Napier Advisors Ltd are showing below.
View the details of all 2 locations (with 64 reviews) owned by Napier Advisors Ltd
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Napier Advisors Ltd Locations in Lincolnshire (1)
Ralphland Care Home
9.8
42 reviews
Ralphs Lane, Frampton West, Boston PE20 1QU
"My brother appears happy in his environment and all the staff relate to him very well and I am very grateful to all the kind staff members…" Read all 42 reviews
Location Type Care Home
Ralphland Care Home is a purpose-built home situated off the A16 London Road in the vibrant market town of Boston and offers '24-hour' care to its residents. A very caring and friendly team of staff at Ralphland know residents on an individual level… Read more about Ralphland Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Younger Adults
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- 39 Rooms
- from £1,000 / week
Other Care Groups you may be interested in:
Napier Advisors Ltd Reviews in Lincolnshire (42)
9.6
Napier Advisors Ltd has a Group Review Score of 9.6 (9.631) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Napier Advisors Ltd must have a Review Score.
Review of
Ralphland Care Home
from R W (Sister of Resident) published on 31 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My brother appears happy in his environment and all the staff relate to him very well and I am very grateful to all the kind staff members that take care of him during this very difficult time ......especially since I am so far away.
Ralphland, thank you for caring so much.
Ralphland, thank you for caring so much.
Reply from Roche Andreae, Manager at Ralphland Care Home
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Review of
Ralphland Care Home
from Helen W (Daughter of Resident) published on 31 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother was a resident for just over 2 1/2 years. She received excellent care throughout her stay. The home is very tidy & clean. The carers are always friendly and willing to assist with every need. I highly recommend Ralphland Carehome to anyone who has a relation / friend who requires care. Thank
you to all who also supported me when my Mum sadly passed away on 11th August 2025. RIP
Reply from Roche Andreae, Manager at Ralphland Care Home
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Review of
Ralphland Care Home
from D C (Wife of Resident) published on 21 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
A really lovely care home, staff are friendly and attentive. The food is lovely and the Managment team can't do enough to help. We will most definitely rebook. My husband came for a period of respite for two weeks and he improved in all aspects in such a short space of time. If for any reason he required
full time care Ralphlands care home would be our first choice. The activity girl is amazing and even took him out to the pub something that I struggle to do. Overall gold star service.
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Review of
Ralphland Care Home
from D B (Son of Resident) published on 16 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The team here are amazing!!
They go over and above to ensure my Dad is engaging with the world and having the small things we all take for granted, like a coffee, McDonald's, even a visit to the pub for a pint.
They are fantastic with understanding his mental capacity, ensuring he is happy, well-fed
They go over and above to ensure my Dad is engaging with the world and having the small things we all take for granted, like a coffee, McDonald's, even a visit to the pub for a pint.
They are fantastic with understanding his mental capacity, ensuring he is happy, well-fed
fed and safe. Couldn't ask any more from any of you. All we can say is thank you!!!
Reply from Roche Andreae-Toyer, Manager at Ralphland Care Home
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Review of
Ralphland Care Home
from Marian W (Daughter of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care given to my Mum during her stay of almost 10 months was excellent. The staff are very caring and lovely and did their best to always make Mum happy. They were also lovely and friendly to us and we got to know them quite well as we visited every day. The management team was friendly, helpful,
and responsive to Mum's needs and was quick to inform us of any medical issues or concerns. They cared for Mum with love and dignity in her final days.
Reply from Roche Andreae-Toyer, Manager at Ralphland Care Home
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Review of
Ralphland Care Home
from Michael N (Friend of Resident) published on 7 October 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Lovely home, always friendly and happy to help. Very attentive staff. The residents are well looked after. Nice surroundings, always a nice place to visit.
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Review of
Ralphland Care Home
from K G (Granddaughter of Resident) published on 8 April 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I cannot recommend this care home enough. The staff go above and beyond, the care and safety of the residents are a priority which puts us at ease knowing our loved one is being looked after to a high standard! The manager is fantastic. All the staff are so pleasant and welcoming. Nothing is ever too
much, the staff have always got a smile on their faces and are so friendly. You wouldn’t find a better care home for your loved one. 5 Stars.
Reply from Roche Andreae-Toyer, Manager at Ralphland Care Home
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Review of
Ralphland Care Home
from Karen L (Daughter of Resident) published on 1 April 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother has lived at Ralphland since September 2017. She has always been treated with great respect, kindness and lots of love. Her room and shower room are always very clean and her personal care needs are well looked after. If she is unwell or the staff have noticed a change in her appearance or
manner medical services are called upon to investigate and I am informed and kept up to date.
Her dietary needs are well catered for and she is kept well hydrated with a jug of juice in her room, which is refreshed twice a day and plenty of tea.
She continues to thrive at Ralphland as she can join in activities in the lounge or retire to her room if she wants some private time. If she is in her room the staff check on her regularly and the emergency call system has been replaced in the last two years.
Her dietary needs are well catered for and she is kept well hydrated with a jug of juice in her room, which is refreshed twice a day and plenty of tea.
She continues to thrive at Ralphland as she can join in activities in the lounge or retire to her room if she wants some private time. If she is in her room the staff check on her regularly and the emergency call system has been replaced in the last two years.
Reply from Roche Andreae-Toyer, Manager at Ralphland Care Home
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Review of
Ralphland Care Home
from C M (Daughter of Resident) published on 1 April 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My father has been in Ralphlands since January 2023. He came for respite after a month in the hospital, unfortunately, he was unable to care for himself sufficiently to be able to go home
The staff at Ralphland have given him excellent care throughout and were very patient and caring as Dad found
The staff at Ralphland have given him excellent care throughout and were very patient and caring as Dad found
it quite difficult to settle in his new place, to begin with.
All the staff are very friendly, caring and approachable and the manager always makes herself available if I need to discuss anything about Dad's care.
My dad enjoys being there now and has enjoyed the activities that the new activities co-coordinator has been doing.
I'm very pleased with the care he is receiving.
Thank you.
All the staff are very friendly, caring and approachable and the manager always makes herself available if I need to discuss anything about Dad's care.
My dad enjoys being there now and has enjoyed the activities that the new activities co-coordinator has been doing.
I'm very pleased with the care he is receiving.
Thank you.
Reply from Roche Andreae-Toyer, Manager at Ralphland Care Home
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Review of
Ralphland Care Home
from Dawn N (Daughter of Resident) published on 9 August 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum has been at Ralphland Care Home since February 2022 when she left hospital after having a hip replacement. Mum suffers with vascular dementia and is incapable of taking care of herself.
The warmth, kindness, care and professionalism shown to Mum has been nothing but first class throughout, even
The warmth, kindness, care and professionalism shown to Mum has been nothing but first class throughout, even
during the early stages when she struggled to accept her new surroundings.
Now mum doesn't want to be anywhere else and keeps telling me all her friends should be here too because it is so good!
She celebrated her 95 birthday this month and received cards from the team as well as a beautiful birthday cake. She had the biggest grin on her face and I am so grateful to the Ralphland team because I know they give her all the care she needs and more.
Now mum doesn't want to be anywhere else and keeps telling me all her friends should be here too because it is so good!
She celebrated her 95 birthday this month and received cards from the team as well as a beautiful birthday cake. She had the biggest grin on her face and I am so grateful to the Ralphland team because I know they give her all the care she needs and more.
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Review of
Ralphland Care Home
from S D (Daughter of Resident) published on 26 June 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We had to use Ralphland for a four week period of respite for my dad, who has dementia. During that period, he was really well looked after by all staff there. We found all staff very kind and polite to all residents and visitors alike; nothing seemed to be a problem for them and from day one they were
very professional. I would have no problem recommending them to anyone that needs to use their facility.
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Review of
Ralphland Care Home
from Kirsty S (Granddaughter of Resident) published on 12 June 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My nan lived in Ralphland Care Home from when she left hospital until she passed away. She was always extremely well looked after and well presented. It was so reassuring to know that she was receiving excellent care and the staff were always friendly and had a caring attitude. The staff were so compassionate
when my nan passed away and ensured that the family were updated and our wishes respected.
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Review of
Ralphland Care Home
from Kathleen S (Daughter of Resident) published on 26 May 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The only issue was the food! It was lovely, but my mother was struggling to eat as her teeth didn't fit well. Because she had lost quite a bit of weight. The staff cut it up for her but she still found it difficult to chew. It would have been better if it was softer food or liquidised normal food.
But
But
overall, everything was excellent. Thank you all so much.
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Review of
Ralphland Care Home
from Stephen C (Brother of Resident) published on 16 May 2023 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Overall experience excellent, good staff.
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Review of
Ralphland Care Home
from Angela C (Daughter of Resident) published on 27 February 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum lived at Ralphland Care Home for around a year, thank you would never be enough gratitude for the care that the staff offered my mother at this stage of her life. My mum had dementia which could often be challenging but the staff always treated her with dignity and respect. Ralphland really is a
home-from-home.
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Review of
Ralphland Care Home
from A S (Daughter of Resident) published on 15 February 2023 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
You hear horrible stories about the elderly and disabled in care homes and you worry. I want Mum to be treated with love and kindness above all else and that's what they do here. I've witnessed it over the past few months. They are patient, kind and helpful to everyone living here, including Mum. I
have to drive 140 miles each way to see Mum but it's worth it knowing that she can't be better looked after and cared for anywhere else. Thank you to all those who work here, I wish I had some say over your salaries.
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Review of
Ralphland Care Home
from Sally S (Sister of Resident) published on 15 February 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My sister stayed at Ralphland Care Home for a total of nine months. During this time, staff showed nothing but compassion and dignity towards her. When she passed away, the staff showed excellent end-of-life care skills and supported us as a family. I would recommend Ralphland Care Home to anyone.
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Review of
Ralphland Care Home
from M W (Husband of Resident) published on 13 February 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Managers and staff promote an ethos of care which extends beyond the residents to include all family members who either visit or telephone to enquire. All concerns for residents are dealt with quickly and professionally. All staff, from senior managers to cleaners and carers, show concern for the care
of all residents and go the extra mile to befriend residents and their families. This is the care home all care homes should be modelled on.
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Review of
Ralphland Care Home
from C A (Sister-in-law of Resident) published on 2 February 2023 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Our brother-in-law was in the care home for a number of years. He was well thought of and looked after very well.
If we needed to talk over anything, we would go to see the manager and the point brought up was looked into straight away. We have no grumbles at all.
We would recommend the care home
If we needed to talk over anything, we would go to see the manager and the point brought up was looked into straight away. We have no grumbles at all.
We would recommend the care home
to anyone.
Reply from Roche Andreae, Manager at Ralphland Care Home
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Review of
Ralphland Care Home
from L R (Daughter of Resident) published on 2 February 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother suffers with Alzheimers and can be extremely difficult. She can't appreciate that people are trying to help her and can become violent. In my experience, the carers are very patient and understanding of her condition. A few months ago Mum fell and broke her hip. She's had a hip replacement
but is now confined to bed. In spite of this, she is always clean and comfortable whenever I or my sisters have visited.
Reply from Roche Andreae-Toyer, Manager at Ralphland Care Home
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