Only the locations & reviews in Devon for Manor Life are showing below.
View the details of all 4 locations (with 238 reviews) owned by Manor Life
Middle Lincombe Road, Torquay TQ1 2AF
"I came here in January following my stay in hospital due to a stroke. All the staff have been extremely caring and helpful towards my…" Read all 114 reviews
Lincombe Manor Care Centre is set in the beautiful mature grounds of the magnificent Grade II listed Manor House, the Lincombe Manor Care Centre offers expert residential and quality nursing care, set within spacious luxury accommodation and enjoys the… Read more about Lincombe Manor Care Centre
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Reply from Justine Thelwell, Director of Operations at Lincombe Manor Care Centre
Thank you for such a lovely review. It is heart warming to hear that our caring and helpful team have helped you on your road to recovery and that you are now able to go home. I will pass on your kind words to the team who will be delighted to hear they have been instrumental in your success. Please know that you are welcome to join us for coffee, cake and activities anytime. Good luck on the next part of your journey and rest assured we are here if you need us for anything.
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Submitted via Postal Card • Report
Reply from Justine Thelwell, Director of Operations at Lincombe Manor Care Centre
Thank you so much for your wonderful review. With the GM on her hols I wanted to say thank you from all of us for your kind words. It means such a lot to the team to know they make you and your family happy. I heard on the grapevine your quiz team are in the top 5 on the global ladder so well done Team Lincombe !!!
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Submitted via Website • Report
Reply from Nicola Grace, General Manager at Lincombe Manor Care Centre
Thank you for such a super review. It is reassuring to us to know that mum feels comfortable and secure here at Lincombe Manor Care Centre and that the friendliness of our staff has given her strength. I certainly hope there will be many more years of visits and laughter. We look forward to your visits too and feel lucky to have the wonderful woman that is your mum living here.
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Submitted via Postal Card • Report
Reply from Justine Thelwell, Director of Operations at Lincombe Manor Care Centre
Hello. Thank you so much for taking the time to post such a lovely review. With the General Manager on leave I have taken the liberty of saying thank you from all of the team who care for your loved one. We all appreciate your kind words and sharing your thoughts on Lincombe being far and above the rest.
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Submitted via Postal Card • Report
Reply from Nicola Grace, General Manager at Lincombe Manor Care Centre
Thank you for your delightful review capturing your short stay at Lincombe Manor Care Centre. It is immensely important to us that people feel well looked after and made to feel secure in the knowledge that care is always on hand. The kitchen team are thrilled to hear that you found their food to be excellent, a lot of thought goes into creating the menus to ensure, as you say, a great choice of food each day is available. I am glad that you had a very happy experience with us.
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Submitted via Website • Report
Reply from Nicola Grace, General Manager at Lincombe Manor Care Centre
Thank you for your lovely review. We certainly miss your father-in-law at Lincombe Manor, he was a larger-than-life character. As a family you would have seen many changes over the 7 years that he was here, and I am delighted that the standard of care and all that Lincombe Manor has to offer remained outstanding. We are over the moon to know that you cannot recommend us highly enough.
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Submitted via Website • Report
Reply from Nicola Grace, General Manager at Lincombe Manor Care Centre
What a glorious review to read. Lincombe Manor Care Centre truly is the best care home, and I am grateful that you recommend us so highly. Your dad was an amazing man and we miss him dearly. He brought a lot of joy to the team with plenty of his wise words of advice being taken on board by many of them over the years. Your recognition of the staff and all of their wonderful qualities is just lovely, and they will be delighted to read your review. All of the team work so hard to make Lincombe what it is, and your words of appreciation is just what they need to keep them going.
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Submitted via Postal Card • Report
Reply from Nicola Grace, General Manager at Lincombe Manor Care Centre
What a fabulous review! I'm so pleased that you have enjoyed each of your respite stays with us. We have enjoyed having you here and look forward to your return.It is a fabulous location and we are spoilt with our gorgeous views out across the bay. Thank you for your recognition of our kind, caring and patient team. I'm glad that they were able to make your respites with us fun experiences.
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Submitted via Postal Card • Report
Reply from Nicola Grace, General Manager at Lincombe Manor Care Centre
Thank you for your delightful review. I am so pleased that you have found happiness living at Lincombe Manor. It is a lovely place to live with a fun atmosphere that is clearly having a positive effect on making you laugh. All of the team will be so happy about your review, especially our chefs knowing that you are enjoying the food!
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Submitted via Postal Card • Report
Reply from Nicola Grace, General Manager at Lincombe Manor Care Centre
Thank you for your review. It is wonderful to know that all of the staff are very caring towards you and are able to tend to all of your requests. We are very blessed with the outlook. I can't wait for the brighter days so we can enjoy it even more.
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Submitted via Postal Card • Report
Reply from Nicola Grace, General Manager at Lincombe Manor Care Centre
Thank you for such a delightful review. It always brings a smile to the teams faces reading reviews that acknowledge the outstanding quality of care they provide. It is lovely to read that everyone is so friendly from such a frequent visitor as yourself. We always look forward to your visits.
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Submitted via Website • Report
Reply from Nicola Grace, General Manager at Lincombe Manor Care Centre
Thank you for such a wonderful review. It means a great deal to us at Lincombe when we see the recognition of our efforts from established relatives such as yourselves. To know that you trust us to provide excellent care for Mum after five years really is a testament to the team's passion for getting it right. Mum certainly has been nursed back to full strength remaining fiercely independent at the grand age of 90. She is Lincombe Manor's very own champion bingo caller and we could not do without her. Thank you for all your kindness and support over the years. It really does mean a lot to us.
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Submitted via Postal Card • Report
Reply from Nicola Grace, General Manager at Lincombe Manor Care Centre
Four years! How can that be! If this past year of my joining Lincombe Manor has been as pleasurable as your previous three years then I am privileged to be part of your continued happiness with the care we provide for your darling wife. We wouldn't be without either of you. Thank you for your constant support and kindness.
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Submitted via Postal Card • Report
Reply from Nicola Grace, General Manager at Lincombe Manor Care Centre
What a beautiful review, thank you. It is our pleasure to care for your mum and to enable her to live well. It is good to know that you and your family have peace of mind in the knowledge that your mum is being well cared for and that all of your concerns are dealt with immediately. We are very lucky to be in such a scenic location, we are all spoilt with the views that we have. Your mum really does make the most out of the facilities that we have to offer, throwing herself into the activities. We all enjoy your visits. It's nice to know that you have been made to feel so welcome and part of the Lincombe family.
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Submitted via Website • Report
Reply from Nicola Grace, General Manager at Lincombe Manor Care Centre
It is disappointing to read your review. We understand it is difficult when a loved one is unwell. When you raised your concerns to me at the time, I took them seriously and offered to meet with you, which you declined to do. Both CQC and Safeguarding also reviewed your concerns and confirmed that they were unfounded and that Lincombe Manor had followed all procedures correctly in the care of your father-in-law. Thank you for saying our building is beautiful. It reflects the quality care we deliver at Lincombe for all of our residents. Your father-in-law was a true gentleman who formed strong bonds with the staff that cared for him during his 9 month stay. We are sorry that we are no longer able to care for him, and hope that he has settled into his new home as well as he settled into Lincombe.
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Submitted via Postal Card • Report
Reply from Nicola Grace, General Manager at Lincombe Manor Care Centre
Thank you for your review. It makes us feel proud when we know that we are delivering outstanding care and support to our residents and their relatives. It's heartwarming to hear that you felt reassured by our facilities management and beautiful location. It truly is a wonderful spot to spend quality time with family.
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Submitted via Postal Card • Report
Reply from Nicola Grace, General Manager at Lincombe Manor Care Centre
It was our pleasure looking after your mother during the short period of time that she was with us. It was a sad time for you, but I am reassured to know that the experience was made more bearable by the outstanding kindness and empathy shown by our team and that you felt the high level of professionalism, not only for your mother but towards yourself.
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Submitted via Website • Report
Reply from Nicola Grace, General Manager at Lincombe Manor Care Centre
Thank you for this fabulous review. We always look forward to when your dad stays. He brings an element of fun with him each time. It is a friendly home and we are pleased that this can be felt by those that come here. It's important to us that everyone feels at home and reassured that their relatives are being cared for with kindness. The accommodation is well presented and it's great that you have acknowledged this with 5 stars.
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Submitted via Website • Report
Reply from Nicola Grace, General Manager at Lincombe Manor Care Centre
Thank you for your review. I'm pleased that you were able to feel the support that the team have to offer. They are very knowledgeable and able to provide good advice. It's nice to hear that your mum improved due to the care that she received in Hewitt. Laughter is the best therapy! Friends and family are always welcome and it's good to see that you were included in some of the activities and felt relaxed whilst you spent time with Mum.
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Submitted via Website • Report
Reply from Nicola Grace, General Manager at Lincombe Manor Care Centre
Thank you so much for such a positive review. The staff in Hewitt are indeed very kind and attentive and work incredibly hard in supporting people in preparation for their return home. They certainly do have a great sense of humour so it's lovely to hear your friend was so appreciative of it. I'm pleased to hear that he enjoyed the food it is always of a high quality and the chefs will be thrilled to know that it hit the spot.
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