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Care Home Owned by Manor Life in Devon

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9.9 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Manor Life in Devon

Only the locations & reviews in Devon for Manor Life are showing below.

View the details of all 4 locations (with 304 reviews) owned by Manor Life

Manor Life Locations in Devon (1)

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Lincombe Manor Care Centre
Middle Lincombe Road, Torquay TQ1 2AF 
9.8 131 reviews
Lincombe Manor Care Centre, Torquay, Devon
"My dad has been in the care of Lincombe Manor for a whole month now, having arrived from our hospital, where he had been for one month, and…"   Read all 131 reviews
  • from £1,350 / week
  • 48 Rooms
Location Type Care Home

Lincombe Manor Care Centre is set in the beautiful mature grounds of the magnificent Grade II listed Manor House, the Lincombe Manor Care Centre offers expert residential and quality nursing care, ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care

Manor Life Reviews in Devon (131)

9.9

Manor Life has a Group Review Score of 9.9 (9.867) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Manor Life must have a Review Score.

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Review of

Lincombe Manor Care Centre

from Jane C (Daughter of Resident) published on 10 July 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been in the care of Lincombe Manor for a whole month now, having arrived from our hospital, where he had been for one month, and the improvement in my dad is amazing, all due to the care and compassion from the staff. I feel my dad is very well cared for, he is safe and all the staff are
lovely. The food is lovely and caters to your needs. I leave after a visit feeling assured he is certainly receiving the best care possible, thank you Nichola and your team.
Reply from Nicola Grace, General Manager at Lincombe Manor Care CentreThank you so much for taking the time to write such a wonderful review. I can't believe your dad has already been with us for a month. It has been a pleasure to see how well he is progressing and improving. Our chefs have certainly helped him rediscover his enjoyment of food.
It makes us all very proud to know that you have experienced the care and compassion shown by our team, and that you have the reassurance of knowing your dad is safe and receiving the best possible care.
We all enjoy your visits to the home and look forward to seeing you on your next visit.
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Review of

Lincombe Manor Care Centre

from C T (Daughter of Resident) published on 9 July 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum found Hewitt Lodge a comfortable, clean and very homely! She very much enjoyed the companionship with the other residents and appreciated the freedom of choice offered! The staff were kind, caring and efficient and I would be happy to return in the future! No complaints!! Great news!!
Please note
the only negative comment from my mother was she was woken abruptly one morning by a woman not in uniform who she didn't know/recognise and never saw again?!
Reply from Nicola Grace, General Manager at Lincombe Manor Care CentreThank you for taking the time to leave such a lovely review. It is wonderful to hear that your mum found her stay comfortable, clean and homely, and that she enjoyed the companionship of the other residents. It's especially pleasing to know she appreciated the freedom of choice we aim to offer and that our team made such a positive impression through their kindness, care and professionalism.
Thank you also for bringing your mum's concern about being woken one morning to our attention. Following a conversation, we were pleased that we were able to reassure you. As you know, the home is secure and access is carefully controlled, so our residents' safety is always our priority. We encourage families to share any concerns with us so that we can investigate them promptly and provide reassurance where needed.
Your kind words mean a great deal to the team. It's lovely to hear she is looking forward to returning, and we look forward to welcoming her back to Lincombe Manor in the future.
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Review of

Lincombe Manor Care Centre

from Penny G (Daughter of Resident) published on 30 June 2026 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
We chose this home because of the CQC rating of good, this is clearly out of date. It is poorly managed and predominantly a money making concern. Individual carers try hard but there is not enough of them and qualified staff contribute little. My mother was discharged there from hospital where she had
become malnourished and dehydrated. Wehn we visited there drinks and suppliments on a table in her room which she could not reach and she was thirsty. We coud not get reliable information on her continence issues and she didn't eat because the food was so poor. She was paying nearly £2000 per week and the profit margins are enhanced by poor quality food and insufficient staff. She was unhappy. the nursing staff solution was to push for antidepressants despite her previous history of confusion we were ignored, representing mums interests labelled us as difficult. They day she left this expensive poorly run facility we were delighted.
Reply from Nicola Grace, General Manager at Lincombe Manor Care CentreThank you for your review. We value all feedback at Lincombe Manor and were disappointed to read your comments, as many of the concerns raised were not brought to our attention during your mother's stay with us.
We pride ourselves on the person-centred care we provide, supported by good staffing levels and close collaboration with the wider multidisciplinary team to ensure residents receive care that is tailored to their individual needs and delivered in their best interests.
We continually seek feedback from residents and families to help us maintain and improve our services. Should you wish to discuss any aspect of your mother's stay further, we would be happy to speak with you directly.
Whilst we are sorry that your experience did not meet your expectations, we appreciate you taking the time to share your views and wish your mother well for the future.
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Review of

Lincombe Manor Care Centre

from Jake T (Grandson of Resident) published on 25 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandma had a 4 week respite stay at Mewitt Lodge, part of Lincombe Manor Care Centre. When I visited her she looked well cared for and happy. Hewitt Lodge and Lincombe Manor really is a home from home. What a delight to see not only my grandma, but all the residents and staff looking so happy. I
cannot recommend this care home enough!
Reply from Nicola Grace, General Manager at Lincombe Manor Care CentreThank you so much for taking the time to write this wonderful review and recommendation. It was our pleasure to meet and care for your grandma, and she is welcome back at any time. She certainly appeared to enjoy her stay with us. Its lovely to hear that you found everyone looking so happy.
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Review of

Lincombe Manor Care Centre

from Joy S (Stepdaughter of Resident) published on 9 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my stepmum receives is in my opinion is very good the staff are extremely caring and helpful, the reception staff are always very welcoming, helpful and friendly. The activities that are arranged are vital to keep residents mentally and sociably active. My stepmum has settled in very well.
Reply from Nicola Grace, General Manager at Lincombe Manor Care CentreThank you so much for your lovely feedback. It means a great deal to our whole team to hear that your stepmum has settled in so well and is enjoying life with us. We are delighted that you have found our staff caring and supportive, and that our reception team has made you feel so welcome, as I know they also enjoy your visits. Keeping our residents active, engaged, and smiling is something we are passionate about, so it is wonderful to know the activities are making a positive difference. We will be sure to share your kind words with everyone. It is feedback like yours that keeps us smiling!
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Review of

Lincombe Manor Care Centre

from Linda G (Daughter-in-law of Resident) published on 8 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Father in law came in for rest-bite and has settled in so well he has decided to stay permanently, The staff are amazing nothing is ever to much trouble they are happy and friendly always cheerful, even when you can see they are really busy.Father in law says he feels like he's in a five star hotel.As
a family we are so pleased with his care and where he is..
Reply from Nicola Grace, General Manager at Lincombe Manor Care CentreThank you for taking the time to write us such a super review. It is our pleasure to care for your father-in-law, and we are delighted that he has decided to become a permanent resident with us. It is always reassuring to know that people are pleased with our care and feel well looked after by our friendly team.
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Review of

Lincombe Manor Care Centre

from R L (Resident) published on 12 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was looked after my operation very well, everyone was very kind and helpful. Thank you.
Reply from Nicola Grace, General Manager at Lincombe Manor Care CentreThank you for your review. We enjoyed welcoming you here during your recovery and are delighted that you felt well looked after by our kind team. You are welcome here at Lincombe Manor Care Centre any time.
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Review of

Lincombe Manor Care Centre

from Jacqueline T (Wife of Resident) published on 27 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was admitted after a stroke. The team are so caring and thoughtful. We have a little dog and were made so welcome that he was allowed to come and visit. Very happy with the services provided.
Reply from Nicola Grace, General Manager at Lincombe Manor Care CentreThank you for writing a lovely review. We take so much pride in welcoming everyone to the home, including much loved pets. It is great that the caring nature of our team shines through and that you are happy with the services that we provide.
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Review of

Lincombe Manor Care Centre

from Kathy E (Daughter of Resident) published on 27 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Absolutely first class
Reply from Nicola Grace, General Manager at Lincombe Manor Care CentreThank you for your review. I will share your comments with the team, it's always reassuring when people recognise that we are first class here at Lincombe Manor Care Centre.
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Review of

Lincombe Manor Care Centre

from Helen M (Daughter of Resident) published on 21 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is being looked after royally. Staff really friendly and accommodating on every level. Great activities daily.
Reply from Nicola Grace, General Manager at Lincombe Manor Care CentreThank you so much for your kind review of your experience here at Lincombe Manor. It means a lot to us to receive such positive feedback. It has been wonderful to see mum joining in with so many of the activities on offer and forming friendships within the home. It is our pleasure to care for her.
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Review of

Lincombe Manor Care Centre

from Liz H (Daughter of Resident) published on 24 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has been a resident at Lincombe Manor Care Centre for several years and became very poorly at the end of November resulting in palliative care being in place up to when he passed on 1st December. I couldn't have asked for better care for my dad and have always known he was loved and cared for
by the staff. However, how the team dealt with the last week of his life was exceptional. As a result of the care Dad assed peacefully, without intervention, he wasn't in pain and the end was very dignified. I still have another relative as a resident who is equally well looked after.
Reply from Nicola Grace, General Manager at Lincombe Manor Care CentreThank you for your review. We feel so lucky to have been trusted by your family to care for your dad and are glad that Lincombe was the home that you chose for him to come to. He holds a very special place in our hearts and was a bit of a Lincombe legend. We take pride in knowing that you found our care to be exceptional and were able to feel the love and care from our team.
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Review of

Lincombe Manor Care Centre

from P D (Son of Resident) published on 19 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was advised by nursing staff that my father was approaching end of life. I drove to the centre to hold vigil. From the moment I arrived I was subject to the most fantastic support. Staff were courteous, respectful and most of all, honest with me and my family. Nothing was too much trouble and I shall
forever hold those individuals in my heart for their spport.My father died after three days and I am grateful for the advice and support, and privacy, proffered by the team, thank you is not enough.
Reply from Nicola Grace, General Manager at Lincombe Manor Care CentreThank you for this heartfelt review. It was a true privilege to care for your father. We were all so fond of him and he is deeply missed. We are very fortunate at Lincombe Manor to have such a great team, they will all be so proud of your lasting memory of the fantastic support you and your family received during what was a sad time for you all. Your feedback means a lot to all of us.
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Review of

Lincombe Manor Care Centre

from S N (Daughter of Resident) published on 3 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has stayed at Lincombe Manor Care Centre twice this year. Firstly when she needed 4 weeks nursing care having been discharged early from hospital following a fall when she broke her leg.
The second time when she was moving house and needed two weeks care between selling and buying her new
home.
Both stays were exemplary. All staff were attentive, timely, very friendly and reassuring. The nursing care was thorough and sensitive to her needs. The staff were so welcoming and helpful to both mum and the family when necessary and we always felt that they had gone that extra step to ensure mum's comfort and safety.
I would recommend this Care Centre without hesitation.
Reply from Justine Thelwell, Director of Operations at Lincombe Manor Care CentreThank you so much for your wonderful review. With the GM on leave I have the pleasure of saying thank you to you and your mother for being such advocates of Lincombe Manor care centre. The team will be bursting with pride when they read how much you appreciate them and what a difference they make to peoples lives. Thank you for everything. Our doors are always open and you would be welcome visitors at any time.
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Review of

Lincombe Manor Care Centre

from Karen W (Daughter of Resident) published on 6 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lincombe Manor home is a superb home. Great staff and manager. Sea views from windows and roof terrace. My mum has been here ten weeks and I have visited her every day. The nurses are very good, keeping you up to date on care given. The home enjoys fun activities. The food is freshly made and of a high
standard. Coffee and tea offered to guest. As a daughter I would highly recommend this home to anyone wanting a place for a loved one. They go above and beyond.
Reply from Nicola Grace, General Manager at Lincombe Manor Care CentreThank you for such a lovely review and your recognition of how the team go above and beyond by maintaining that all important channel of communication that keeps you up to date with every aspect of your loved ones progress. It has been a pleasure caring for your mum and meeting your family, we have enjoyed your daily visits as much as your mum has. We are very grateful for your recommendation to others. We strive to go the extra mile to ensure that newcomers will have the same experience that you have kindly shared.
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Review of

Lincombe Manor Care Centre

from Peter C (Son-in-law of Resident) published on 6 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent right across the board! Does this mean that Lincombe Manor is perfect? Of course not. Perfection is impossible, especially considering the ever changing requirements and issues associated with caring for the elderly. What I can say is that my wifes mother has been cared for with compassion,
dignity and dare I say it, even love by the staff at this really lovely facility. My wife and I have visited every day for the last nine weeks and have observed very speedy responses to all situations that have arisen and both staff and management have been really cooperative and communicative throughout. Plus, the food is great too. We thank all who work here from the bottom of our hearts.
Reply from Nicola Grace, General Manager at Lincombe Manor Care CentreThank you so much for taking the time to write such a fabulous review. What lovely words you have used to describe the care that you have observed. We are blessed to have such a dedicated and compassionate team. Your mother-in-law has made such an impression on all of us, we are so pleased that we have been able to assist with her care and get her to a place of being able to return home to you which is where she wants to be. There has been a lot of emotion surrounding her leaving us. Be assured that you are all always welcome to join us for some of our great food!!
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Review of

Lincombe Manor Care Centre

from Teresa E (Father of Resident) published on 29 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was taken into Lincombe manor in July 2025 directly from hospital.I felt very emotional and so thankful that we had been lucky to find such a wonderful place for my dad to spend his last days . Nicola and all her team were amazing All of the Nursing staff really took great care of my dad's
dignity and care and were so respectful , I thank them all for that. Sadly my dad passed away on the 13th of August . But the short stay he had in Lincombe manor was wonderful , as they always included my mother and always made her feel welcome . Thank-you all
Reply from Nicola Grace, General Manager at Lincombe Manor Care CentreThank you so much for this heartfelt review. Your words have made me feel quite emotional. I am so pleased that you have lasting memories of the dignity and respect shown for your dad - he was a wonderful man, and it was an honour to care for him. We also enjoyed your mums visits and shall miss you all. I will share your kind words with the team, such positive feedback reminds us that we are getting it right.
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Review of

Lincombe Manor Care Centre

from Patrick M (Son of Resident) published on 15 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good staff they look after my dad well the receptionists are so lovely and welcoming. I would recommend the care home to everyone couldn't ask for a better place for my dad.
Reply from Nicola Grace, General Manager at Lincombe Manor Care CentreThank you for your lovely review and recommendation for our home. I am pleased that you were made to feel welcomed by our lovely team. It was our privilege to have cared for your dad and to meet such a dedicated family.
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Review of

Lincombe Manor Care Centre

from R P (Resident) assisted by family/friend published on 4 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff at Lincombe Manor are so kind caring and thoughtful. I have been here now for almost 18 months. The setting of the home is just lovely. With an amazing sea view. The activities we have are wonderful and I go to as many as I can. I am so pleased my daughters chose this hoe for me.
Reply from Nicola Grace, General Manager at Lincombe Manor Care CentreThank you for your review and your kind words about our team, it has made me smile. We too are so pleased that your daughters chose us and that we have gotten to know you and your lovely family. I can hardly believe that you have been here for 18 months. That time has gone fast! Its been a pleasure to observe you joining in with all our wonderful activities on offer. We are very blessed with our setting and the sea views.
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Review of

Lincombe Manor Care Centre

from Denise H (Resident) published on 6 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came here in January following my stay in hospital due to a stroke. All the staff have been extremely caring and helpful towards my recovery. I have had a lot of encouragement to learn to walk again with aids and to use my left arm again for washing and dressing. I am very pleased with my achievements
and will soon be ready to go home thanks to all the help received I recommend this home.
Good entertainment and activities.
Reply from Justine Thelwell, Director of Operations at Lincombe Manor Care CentreThank you for such a lovely review. It is heart warming to hear that our caring and helpful team have helped you on your road to recovery and that you are now able to go home. I will pass on your kind words to the team who will be delighted to hear they have been instrumental in your success. Please know that you are welcome to join us for coffee, cake and activities anytime. Good luck on the next part of your journey and rest assured we are here if you need us for anything.
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Review of

Lincombe Manor Care Centre

from L B (Resident) published on 6 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lincombe Manor is a marvelous home and has looked after me for 2 years now. Staff are fantastic and see to our every need. We can go up on the top terrace which is lovely. Activities are great and we are in the world wide quiz every month, I love that. My son of and daughter visit me lots and are made
to feel very welcome and my little dog visits me sometimes. I am very happy here.
Reply from Justine Thelwell, Director of Operations at Lincombe Manor Care CentreThank you so much for your wonderful review. With the GM on her hols I wanted to say thank you from all of us for your kind words. It means such a lot to the team to know they make you and your family happy. I heard on the grapevine your quiz team are in the top 5 on the global ladder so well done Team Lincombe !!!
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Awards / Recognitions (1)

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