Care Home Owned by Manor Life in Devon

9.9 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Manor Life in Devon

Only the locations & reviews in Devon for Manor Life are showing below.

View the details of all 4 locations (with 238 reviews) owned by Manor Life

Manor Life Locations in Devon (1)

 
1 Care Home owned by Manor Life in Devon
Lincombe Manor Care Centre

Middle Lincombe Road, Torquay TQ1 2AF 

9.8 114 reviews
"I came here in January following my stay in hospital due to a stroke. All the staff have been extremely caring and helpful towards my…"   Read all 114 reviews
Location Type Care Home

Lincombe Manor Care Centre is set in the beautiful mature grounds of the magnificent Grade II listed Manor House, the Lincombe Manor Care Centre offers expert residential and quality nursing care, set within spacious luxury accommodation and enjoys the… Read more about Lincombe Manor Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 48 Rooms from £1,300 / week

Manor Life Reviews in Devon (114)

9.9
Manor Life has a Group Review Score of 9.9 (9.862) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Manor Life must have a Review Score.

Overall Experience

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Review of

Lincombe Manor Care Centre

from Denise H (Resident) published on 6 August 2025
Overall Experience  Overall Experience 5.0 out of 5

I came here in January following my stay in hospital due to a stroke. All the staff have been extremely caring and helpful towards my recovery. I have had a lot of encouragement to learn to walk again with aids and to use my left arm again for washing and dressing. I am very pleased with my achievements
and will soon be ready to go home thanks to all the help received I recommend this home.
Good entertainment and activities.

Reply from Justine Thelwell, Director of Operations at Lincombe Manor Care Centre

Thank you for such a lovely review. It is heart warming to hear that our caring and helpful team have helped you on your road to recovery and that you are now able to go home. I will pass on your kind words to the team who will be delighted to hear they have been instrumental in your success. Please know that you are welcome to join us for coffee, cake and activities anytime. Good luck on the next part of your journey and rest assured we are here if you need us for anything.

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Review of

Lincombe Manor Care Centre

from L B (Resident) published on 6 August 2025
Overall Experience  Overall Experience 5.0 out of 5

Lincombe Manor is a marvelous home and has looked after me for 2 years now. Staff are fantastic and see to our every need. We can go up on the top terrace which is lovely. Activities are great and we are in the world wide quiz every month, I love that. My son of and daughter visit me lots and are made
to feel very welcome and my little dog visits me sometimes. I am very happy here.

Reply from Justine Thelwell, Director of Operations at Lincombe Manor Care Centre

Thank you so much for your wonderful review. With the GM on her hols I wanted to say thank you from all of us for your kind words. It means such a lot to the team to know they make you and your family happy. I heard on the grapevine your quiz team are in the top 5 on the global ladder so well done Team Lincombe !!!

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Review of

Lincombe Manor Care Centre

from Jamie B (Son of Resident) published on 17 July 2025
Overall Experience  Overall Experience 5.0 out of 5

A fantastic home that has given my mum comfort and security - and enabled her to feel settled and at home. She is on palliative care - but I'm certain the friendliness of the staff and the security she feels has helped to give her strength and keep her going - so we have been able to enjoy several happy
years visiting her and sharing meals and laughter.
I can't thank all the staff enough for all their hard work each day - and look forward to visiting. Set in such a beautiful location with amazing views - I know my mum feels very lucky to be there .

Reply from Nicola Grace, General Manager at Lincombe Manor Care Centre

Thank you for such a super review. It is reassuring to us to know that mum feels comfortable and secure here at Lincombe Manor Care Centre and that the friendliness of our staff has given her strength. I certainly hope there will be many more years of visits and laughter. We look forward to your visits too and feel lucky to have the wonderful woman that is your mum living here.

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Review of

Lincombe Manor Care Centre

from P Y (Son of Resident) published on 8 July 2025
Overall Experience  Overall Experience 5.0 out of 5

Well impressed from my first meeting with the manager and her reception staff.
They showed us around the care centre. I found it very homely and warm and all the staff had time for us.
After going around a few care homes this one Lincombe Manor came out of far and above the rest.

Reply from Justine Thelwell, Director of Operations at Lincombe Manor Care Centre

Hello. Thank you so much for taking the time to post such a lovely review. With the General Manager on leave I have taken the liberty of saying thank you from all of the team who care for your loved one. We all appreciate your kind words and sharing your thoughts on Lincombe being far and above the rest.

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Review of

Lincombe Manor Care Centre

from Margaret L (Respite Resident) published on 12 June 2025
Overall Experience  Overall Experience 4.0 out of 5

My stay at Lincombe Manor Care Centre was only for a few days, so it is difficult for me to give an overall assessment, but I would like to say that during that time, I was very well looked after in every aspect. There was always the comfort of knowing that if you needed help day or night, it was there
at a touch of a button. The food was excellent, a great choice, always well cooked and hot. Help with personal matters was always available and the facilities were kept very clean. I cannot comment on activities as my stay was too short, but there appear to be many things available to do if you were so inclined. I am very grateful to the management & staff for a very happy experience. Thank you very much.

Reply from Nicola Grace, General Manager at Lincombe Manor Care Centre

Thank you for your delightful review capturing your short stay at Lincombe Manor Care Centre. It is immensely important to us that people feel well looked after and made to feel secure in the knowledge that care is always on hand. The kitchen team are thrilled to hear that you found their food to be excellent, a lot of thought goes into creating the menus to ensure, as you say, a great choice of food each day is available. I am glad that you had a very happy experience with us.

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Review of

Lincombe Manor Care Centre

from Colin B (Son-in-law of Resident) published on 22 May 2025
Overall Experience  Overall Experience 5.0 out of 5

My Father in Law was a resident of Lincombe Manor between 2018 until he passed away in March 2025.
During that time I made numerous visits.
The standard of care, the staff, the building,the facilities, entertainment etc was simply outstanding. Cannot fault one minute of his near 7 year stay.
Cannot
recommend highly enough.

Reply from Nicola Grace, General Manager at Lincombe Manor Care Centre

Thank you for your lovely review. We certainly miss your father-in-law at Lincombe Manor, he was a larger-than-life character. As a family you would have seen many changes over the 7 years that he was here, and I am delighted that the standard of care and all that Lincombe Manor has to offer remained outstanding. We are over the moon to know that you cannot recommend us highly enough.

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Review of

Lincombe Manor Care Centre

from Alex B (Daughter of Resident) published on 22 May 2025
Overall Experience  Overall Experience 5.0 out of 5

Lincombe Manor is the very best care home I have ever been to. My dad was living there for seven years until he passed away recently. Throughout his time there all the staff without exception have been amazing, very courteous, friendly, knowlegeable, helpful and extremely caring and compassionate.
The nursing care is second to none and the home is run very efficiently.
The home itself is super clean, nice individual rooms, lovely light and spacious lounges and terraces overlooking the town. Plenty of activites for the residents. I would call Lincombe a hotel with care facilities.
I can not recommend Lincombe Manor highly enough .

Reply from Nicola Grace, General Manager at Lincombe Manor Care Centre

What a glorious review to read. Lincombe Manor Care Centre truly is the best care home, and I am grateful that you recommend us so highly. Your dad was an amazing man and we miss him dearly. He brought a lot of joy to the team with plenty of his wise words of advice being taken on board by many of them over the years. Your recognition of the staff and all of their wonderful qualities is just lovely, and they will be delighted to read your review. All of the team work so hard to make Lincombe what it is, and your words of appreciation is just what they need to keep them going.

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Review of

Lincombe Manor Care Centre

from Andrew F (Respite Resident) published on 16 May 2025
Overall Experience  Overall Experience 5.0 out of 5

Good food.
Fabulous location.
Better than fabulous staff - kind, caring, patent, interested and fun.
My second respite stay and I will return!

Reply from Nicola Grace, General Manager at Lincombe Manor Care Centre

What a fabulous review! I'm so pleased that you have enjoyed each of your respite stays with us. We have enjoyed having you here and look forward to your return.It is a fabulous location and we are spoilt with our gorgeous views out across the bay. Thank you for your recognition of our kind, caring and patient team. I'm glad that they were able to make your respites with us fun experiences.

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Review of

Lincombe Manor Care Centre

from R S (Resident) assisted by family/friend published on 7 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Since moving from another care home where I was very unhappy, Lincombe is a lovely place to live. The staff make me laugh. The food is lovely. I'm very happy.

Reply from Nicola Grace, General Manager at Lincombe Manor Care Centre

Thank you for your delightful review. I am so pleased that you have found happiness living at Lincombe Manor. It is a lovely place to live with a fun atmosphere that is clearly having a positive effect on making you laugh. All of the team will be so happy about your review, especially our chefs knowing that you are enjoying the food!

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Review of

Lincombe Manor Care Centre

from E M (Resident) published on 28 February 2025
Overall Experience  Overall Experience 4.0 out of 5

Very caring staff. All requests attended to. Comfortable room and pleasant sitting room with pleasant outlook (when not raining!).

Reply from Nicola Grace, General Manager at Lincombe Manor Care Centre

Thank you for your review. It is wonderful to know that all of the staff are very caring towards you and are able to tend to all of your requests. We are very blessed with the outlook. I can't wait for the brighter days so we can enjoy it even more.

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Review of

Lincombe Manor Care Centre

from E H (Friend of Resident) published on 4 February 2025
Overall Experience  Overall Experience 5.0 out of 5

Every aspect of Lincombe Manor Care Centre is first-class.
The staff, food, and quality of care are outstanding.
Everyone is so friendly.

Reply from Nicola Grace, General Manager at Lincombe Manor Care Centre

Thank you for such a delightful review. It always brings a smile to the teams faces reading reviews that acknowledge the outstanding quality of care they provide. It is lovely to read that everyone is so friendly from such a frequent visitor as yourself. We always look forward to your visits.

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Review of

Lincombe Manor Care Centre

from Jan C (Daughter of Resident) published on 23 December 2024
Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Lincombe Manor for over five years. When she was first admitted we thought she might have only months to live but it is a testament to the excellent care given by all the wonderful staff that she is still with us and today we celebrated her 90th Birthday. We thought Mum
would struggle to live in a care home because she has always been fiercely independent but Lincombe Manor has clearly given her a new lease of life, many thanks to the manager and the wonderful caring and friendly staff, who are professional at all times.

Reply from Nicola Grace, General Manager at Lincombe Manor Care Centre

Thank you for such a wonderful review. It means a great deal to us at Lincombe when we see the recognition of our efforts from established relatives such as yourselves. To know that you trust us to provide excellent care for Mum after five years really is a testament to the team's passion for getting it right. Mum certainly has been nursed back to full strength remaining fiercely independent at the grand age of 90. She is Lincombe Manor's very own champion bingo caller and we could not do without her. Thank you for all your kindness and support over the years. It really does mean a lot to us.

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Review of

Lincombe Manor Care Centre

from V W (Husband of Resident) published on 23 December 2024
Overall Experience  Overall Experience 5.0 out of 5

Own a fourth-year anniversary, the love shown by all staff is and continues to be superb. And the care shown is still the very best. My thanks to all who look after my wife.

Reply from Nicola Grace, General Manager at Lincombe Manor Care Centre

Four years! How can that be! If this past year of my joining Lincombe Manor has been as pleasurable as your previous three years then I am privileged to be part of your continued happiness with the care we provide for your darling wife. We wouldn't be without either of you. Thank you for your constant support and kindness.

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Review of

Lincombe Manor Care Centre

from K T (Daughter of Resident) published on 20 December 2024
Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Lincombe Manor since January. From our very first visit, every member of staff has always been so very welcoming and lovely to us. As a family, we now feel we have peace of mind knowing that Mum is so well cared for. I have visited many care homes over the years. I can honestly say that
Lincombe Manor is one of the best care homes by far. It is in such a lovely setting with amazing views from the residents' lounge. As soon as anything is of concern regarding mum's health, for example, infection or increased pain, it is acted on immediately. Again giving us peace of mind as this was always something that was very challenging when Mum was living independently.
Mum really enjoys the activities. When she is able to attend. They always make them good fun for the residents.
Thank you to all the caring staff for looking after our mum so well. It is such a comfort to know she is safe and we all feel part of the family when we visit.

Reply from Nicola Grace, General Manager at Lincombe Manor Care Centre

What a beautiful review, thank you. It is our pleasure to care for your mum and to enable her to live well. It is good to know that you and your family have peace of mind in the knowledge that your mum is being well cared for and that all of your concerns are dealt with immediately. We are very lucky to be in such a scenic location, we are all spoilt with the views that we have. Your mum really does make the most out of the facilities that we have to offer, throwing herself into the activities. We all enjoy your visits. It's nice to know that you have been made to feel so welcome and part of the Lincombe family.

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Review of

Lincombe Manor Care Centre

from B P (Daughter-in-law of Resident) published on 2 December 2024
Overall Experience  Overall Experience 1.0 out of 5

As a self funding resident, whom at the age of 94 we expected better care and communication for premium rates. Poor communication, leading to a very poorly Dad admitted to hospital. Dangerously high blood pressure and bruising that couldn't and wouldn't be explained. A manager that runs a care home
more like a business than a care provider. Wouldn't take our concerns seriously - emergency removal to another home. Beware, the building might be beautiful but is the care?

Reply from Nicola Grace, General Manager at Lincombe Manor Care Centre

It is disappointing to read your review. We understand it is difficult when a loved one is unwell. When you raised your concerns to me at the time, I took them seriously and offered to meet with you, which you declined to do. Both CQC and Safeguarding also reviewed your concerns and confirmed that they were unfounded and that Lincombe Manor had followed all procedures correctly in the care of your father-in-law. Thank you for saying our building is beautiful. It reflects the quality care we deliver at Lincombe for all of our residents. Your father-in-law was a true gentleman who formed strong bonds with the staff that cared for him during his 9 month stay. We are sorry that we are no longer able to care for him, and hope that he has settled into his new home as well as he settled into Lincombe.

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Review of

Lincombe Manor Care Centre

from Judy S (Daughter of Resident) published on 10 September 2024
Overall Experience  Overall Experience 5.0 out of 5

My mother received the best care and support from everyone at Lincombe Manor Care Centre. Love, comfort and dignity were always given to her. The same kindness was given to me as a visitor, it was so kind and reassuring. The facilities were of a high standard and beautiful location, the very best I
could have wished for. Thank you to all.

Reply from Nicola Grace, General Manager at Lincombe Manor Care Centre

Thank you for your review. It makes us feel proud when we know that we are delivering outstanding care and support to our residents and their relatives. It's heartwarming to hear that you felt reassured by our facilities management and beautiful location. It truly is a wonderful spot to spend quality time with family.

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Review of

Lincombe Manor Care Centre

from Louise S (Daughter of Resident) published on 10 September 2024
Overall Experience  Overall Experience 5.0 out of 5

We had the most wonderful experience at a most tragic time.
The care of our late mother was absolutely outstanding with kindness, empathy and professionalism for our mother and for us as a family. Nothing seemed to be too much trouble and in the most beautiful of settings.

Reply from Nicola Grace, General Manager at Lincombe Manor Care Centre

It was our pleasure looking after your mother during the short period of time that she was with us. It was a sad time for you, but I am reassured to know that the experience was made more bearable by the outstanding kindness and empathy shown by our team and that you felt the high level of professionalism, not only for your mother but towards yourself.

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Review of

Lincombe Manor Care Centre

from A T (Daughter of Resident) published on 21 August 2024
Overall Experience  Overall Experience 5.0 out of 5

Dad stays in Lincombe Manor for respite every 3-4 months, we chose this home as the staff are really friendly and greet Dad as part of the family. The rooms are very well decorated, comfortable and have en-suite facilities. He enjoys the varied food and I feel reassured that the staff are there 24/7
for him if he needs them. Dad never participates but the daily activities and entertainment look great.
If you are looking for five-star accommodation and facilities then Lincombe Manor is the right care home for you.

Reply from Nicola Grace, General Manager at Lincombe Manor Care Centre

Thank you for this fabulous review. We always look forward to when your dad stays. He brings an element of fun with him each time. It is a friendly home and we are pleased that this can be felt by those that come here. It's important to us that everyone feels at home and reassured that their relatives are being cared for with kindness. The accommodation is well presented and it's great that you have acknowledged this with 5 stars.

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Review of

Lincombe Manor Care Centre

from Chris H (Daughter of Resident) published on 3 July 2024
Overall Experience  Overall Experience 5.0 out of 5

Mum was taken into Hewitt Lodge at short notice after being checked for a broken hip and being confused. I was in shock but the staff made me feel confident that Mum was in the best place. A particular member of staff was the first person I spoke to and she has been an incredible support. The other
staff who have been particularly good, both with Mum and with me, are another four particular staff members and some of the housekeeping and catering staff.
All professional, whilst being friendly. Mum has improved tremendously and is better than in quite some time. Good to see her chatting with staff and other residents. Laughing a lot too! Staff have helped with Mum to phone friends and family.
We have had regular updates on the process of assessment, her treatment and her improvements too.
I knew Mum needed to be there but I was not looking forward to spending time there myself. I should not have worried. It is a pleasant and welcoming place and I've sat and joined in with jigsaws, crosswords etc.

Reply from Nicola Grace, General Manager at Lincombe Manor Care Centre

Thank you for your review. I'm pleased that you were able to feel the support that the team have to offer. They are very knowledgeable and able to provide good advice. It's nice to hear that your mum improved due to the care that she received in Hewitt. Laughter is the best therapy! Friends and family are always welcome and it's good to see that you were included in some of the activities and felt relaxed whilst you spent time with Mum.

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Review of

Lincombe Manor Care Centre

from Elaine F (Friend of Resident) published on 3 July 2024
Overall Experience  Overall Experience 5.0 out of 5

This review is for Hewitt Lodge. Our elderly (91) family friend has been at Hewitt Lodge until recently after being discharged from hospital after hip surgery. The staff were all very kind and attentive and he enjoyed his stay there. The care he received was very respectful and delivered with a sense
of humour which he appreciated. He really enjoyed the food and the facilities were excellent. He has fully agreed to me writing a review for them.

Reply from Nicola Grace, General Manager at Lincombe Manor Care Centre

Thank you so much for such a positive review. The staff in Hewitt are indeed very kind and attentive and work incredibly hard in supporting people in preparation for their return home. They certainly do have a great sense of humour so it's lovely to hear your friend was so appreciative of it. I'm pleased to hear that he enjoyed the food it is always of a high quality and the chefs will be thrilled to know that it hit the spot.

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