Extra Care Housing Owned by Homes in Sedgemoor in Somerset

My mother moved into Hilda Coles House Care Home the day of lockdown so she has been there three years.
She will be 95 years young this year.
I can't empathise enough praise to the care she is provided with, it's not easy for them in some situations, as I have witnessed some visitors coming in to see their family and not being very pleasant to the carers.

I have witnessed this by a certain man, this is actually a form of bullying, so I would say it's a lovely place to live.

If your loved one needs any support to live alone, please do not send them here.
At this home, I have personally witnessed victimisation, negligence and a complete lack of care in general.
While being an additional private carer for my service user, I ended up providing much of the care that the carers were supposed to provide in the very few hours that I was employed.

There was a complete lack of dignity, lack of equality, and no willingness to work with the service users' needs.