Care Homes Owned by Fieldhouse Care

a home from home. The care here from staff makes it feel like one big welcoming family, with laughter, joy, fun activities and thoughtful respect for elderly loved ones. So pleased we chose Snaith Hall. A huge thank you to all who work here from our family -

and no management were available) sat with me and answered my questions and many more I hadn't thought of.! I have found Stella House to be a very friendly place .The staff regard the residents and their relatives as family and treat them as such and even fed me when I was setting up her room.The standard of care was exceptional and whilst the caregivers are always busy they give their all.My Mum loved the food especially the cake in the afternoon The kitchen staff always tried to accommodate mums appetite and provided what she wanted to eat whenever they could. All in all 10 out of 10 highly recommended .Thank you all for looking after my Mum so well

are very friendly with all our family. We highly recommend the place. Which is lovely and clean, the food always looks nice.

she has now made many friends and enjoys a chit chat. Staff have time to help her when she needs it and she is looking on top form having gained a few pounds from the lovely meals and she now has her hair done regularly and also her nails painted. It's so re assuring knowing she can spend her last few years in a kind and supportive environment with carers who will do everything possible to ensure she remains happy and content.
I personally find all the staff very approachable and always happy to answer any concerns I may have in a friendly manner. If the time ever comes when my parents need some residential care, I will definitely be wanting them to stay at Stella house.

staff have always said if you have any worries or you're not happy with anything to speak to them and I am comfortable doing this. They have an on-site cook and the meals look good and I know the residents do get a choice of meals. They have had a new Manager in the last 7 months and I think the changes she has brought have been good and hopefully more to come.

my relative.

them that, but my grandma was just left in a room with a TV on and ended up with pressure sores and hardly eating. She ended up becoming ill and going back to hospital. Once at hospital and in a social environment became more herself.
My gran had also informed that on a night a male gentleman would come into her room as he suffered with his health and this made my gran unsettled. And that a male staff was changing her which family had to ask to be changed.

the care and support they gave us was outstanding. Nothing was too much trouble for them. Stella House is a warm, clean and friendly environment with compassionate and caring staff who look after their residents and families. We would recommend it to anyone looking for care for their elderly relatives.

they have to wait when they need the toilet, up to an hour (some wet themselves bless them). I visited a lot and saw my auntie wet through in bed with hard sandwiches at the side of her. They didn't get her up til past 12 in the afternoon, bearing in mind she went to bed about 6ish. They weren't creaming her as she was really sore there, never showered her while she was there, all her clothes going missing, kicked off then they all of a sudden found them. Staff do not read care plans like they should, or have appropriate training as when my auntie needed the toilet a staff came in and lifted her leg so high it put her in severe pain, that I had to scream at them to let go.

than could be achieved in own home. So lucky to have this near to own home. Well done super team!

in on two occasions for respite care. He has received excellent care and enjoys the pleasant and friendly welcome he always receives and now feels like part of a family. Thanks to a great friendly team.

you to all staff at the Chestnuts.

taking her money they weren't very thoughtful on her death.