from Simon M (Son of Resident) published on 5 September 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
We attended the summer fayre on 16 august 2025 it was a brilliant day a lot of effort was put into the day by everyone. I took other family members who really enjoyed it also. the manager and her colleagues are amazing and have been really good with my dad since he has been in for the last month. They
are very friendly with all our family. We highly recommend the place. Which is lovely and clean, the food always looks nice.
from J C (Daughter of Resident) published on 14 May 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
My mum resides at the chestnuts and she is extremely happy there. Us as a family are also happy with mums care. All the staff are very caring, the food is lovely with a good choice and activities and entertainment is brilliant. Can't recommend this care home enough. Also very clean throughout.
from April W (Daughter of Resident) published on 31 January 2025
Submitted via Website • Report
Overall Experience4.0 out of 5
My mum was in chestnuts for about 8 months until she passed in Jan 25. The care home treated her with kindness and respect. She was well-loved and respected by all the staff. We felt at ease knowing that she was in safe hands and were always told of any issues with her health.
from Mel M (Friend of Resident) published on 30 January 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
My friend has been a resident for a few months now in Stella House, she thinks she is in a 5* hotel as she enjoys the food and company so much. She has no complaints whatsoever, the staff are so lovely to her and she enjoys the company both male and female. Having lived on her own for quite a few years,
she has now made many friends and enjoys a chit chat. Staff have time to help her when she needs it and she is looking on top form having gained a few pounds from the lovely meals and she now has her hair done regularly and also her nails painted. It's so re assuring knowing she can spend her last few years in a kind and supportive environment with carers who will do everything possible to ensure she remains happy and content.
I personally find all the staff very approachable and always happy to answer any concerns I may have in a friendly manner. If the time ever comes when my parents need some residential care, I will definitely be wanting them to stay at Stella house.
from M P (Daughter of Resident) published on 13 January 2025
Submitted via Website • Report
Overall Experience4.0 out of 5
This has been a tough year for mum losing her independence and going into care. Christmas was especially hard but Stella House have given my mum a home, new friends and care staff that do care. We appreciate all they have done.
from J B (Daughter of Resident) published on 7 November 2024
Submitted via Website • Report
Overall Experience5.0 out of 5
My mum has been in Stella House for a couple of years and has the later stages of dementia. My mum always says the staff are all lovely and she has never said anything negative about the home. My mum's room and ensuite is always clean and tidy. All the staff are always polite and friendly. The office
staff have always said if you have any worries or you're not happy with anything to speak to them and I am comfortable doing this. They have an on-site cook and the meals look good and I know the residents do get a choice of meals. They have had a new Manager in the last 7 months and I think the changes she has brought have been good and hopefully more to come.
from Paul M (Son of Resident) published on 29 July 2024
Submitted via Website • Report
Overall Experience5.0 out of 5
My dad was on end-of-life care here. The staff were incredible and couldn't do enough for him. They looked after my dad very well. Would definitely recommend this care home for anyone who is looking for one. Management and office staff and carers were fantastic.
from John E (Son of Resident) published on 20 July 2024
Submitted via Website • Report
Overall Experience5.0 out of 5
My experience with Stella House is nothing but great, from the manager/owner to the cleaners everyone is kind, courteous, caring and professional. The home is clean, and very tidy, good food and with plenty of activities for the residents. The whole house has been absolutely fantastic while caring for
from N B (Great-Niece of Resident) published on 14 July 2024
Submitted via Website • Report
Overall Experience5.0 out of 5
My great aunt had respite here, the team are lovely, she was always clean and tidy and was very happy here. She was assisted to keep her as independent as she could be and was encouraged to make friends and sit out too. Thank you all for keeping her happy and well.
from C P (Granddaughter of Resident) published on 16 May 2024
Submitted via Website • Report
Overall Experience2.0 out of 5
My grandma was placed here from hospital for respite. She was left to be in bed all day and was either asked only once if she wanted to get up or not at all due to staffing. My grandmas mental health and physical health deteriorated dramatically due to this isolation. The staff were nice, I can give
them that, but my grandma was just left in a room with a TV on and ended up with pressure sores and hardly eating. She ended up becoming ill and going back to hospital. Once at hospital and in a social environment became more herself.
My gran had also informed that on a night a male gentleman would come into her room as he suffered with his health and this made my gran unsettled. And that a male staff was changing her which family had to ask to be changed.
from Jill G (Daughter of Resident) published on 29 April 2024
Submitted via Website • Report
Overall Experience5.0 out of 5
Our mum spent the last eight months of her life at Stella House. The staff treated our mum with such care and compassion. We were so touched by this and during the last week of Mum's life we were invited to stay at the home by Mum's side. We were treated like family and the meals provided for us and
the care and support they gave us was outstanding. Nothing was too much trouble for them. Stella House is a warm, clean and friendly environment with compassionate and caring staff who look after their residents and families. We would recommend it to anyone looking for care for their elderly relatives.
from Rebecca L (Niece of Resident) published on 7 February 2024
Submitted via Website • Report
Overall Experience1.0 out of 5
Absolutely disgusting in there, my auntie went for her to get help standing again and they did nothing to help. They used a hoist to put her in bed. They left her in a wheelchair all the time. They gave her food she could not eat, and they left her and others alone all the time. They tell their patients
they have to wait when they need the toilet, up to an hour (some wet themselves bless them). I visited a lot and saw my auntie wet through in bed with hard sandwiches at the side of her. They didn't get her up til past 12 in the afternoon, bearing in mind she went to bed about 6ish. They weren't creaming her as she was really sore there, never showered her while she was there, all her clothes going missing, kicked off then they all of a sudden found them. Staff do not read care plans like they should, or have appropriate training as when my auntie needed the toilet a staff came in and lifted her leg so high it put her in severe pain, that I had to scream at them to let go.
from Harry P (Husband of Resident) published on 19 June 2019
Submitted via Website • Report
Overall Experience4.0 out of 5
A caring environment with caring and very capable staff! They include you as part of the caring family and are aware of the impact on the non-resident.
They take the time to get to know the residents very well. The range of activities to keep residents engaged and interested is far and away better
than could be achieved in own home. So lucky to have this near to own home. Well done super team!
from Christine P (Daughter of Resident) published on 5 October 2018
Submitted via Website • Report
Overall Experience4.0 out of 5
Mum has been in Snaith Hall for the past sixteen months. From the day she was admitted, I found all members of staff to be friendly, helpful, welcoming and professional. I can go home after a visit knowing she is being well cared for by a caring team who go over and above their duties. Dad has been
in on two occasions for respite care. He has received excellent care and enjoys the pleasant and friendly welcome he always receives and now feels like part of a family. Thanks to a great friendly team.
from Ann B (Daughter of Resident) published on 11 September 2018
Submitted via Website • Report
Overall Experience5.0 out of 5
My Mum has recently passed away in Chestnuts after being admitted for end of life care. I cannot recommend the staff at the Chestnuts highly enough. The care and compassion they showed my Mum at the end of her life were second to none. I do not have one complaint about the care they gave her. Thank
from Alan S (Brother of Resident) published on 22 January 2018
Submitted via Website • Report
Overall Experience4.0 out of 5
I found the home clean and warm.
The food was said to be good. Staff were friendly and helpful.
My sister, who has dementia, appears to be in good spirits.
No problems were found.
from Denise O (Daughter of Resident) published on 10 January 2018
Submitted via Website • Report
Overall Experience3.0 out of 5
My mum entered The Chestnuts in 2017. Whilst I can't fault the care of the staff and the outstanding food provided for residents, the loss of my mum on November 2nd, 2017, I was left disappointed that no one from the care home sent a condolence card or showed themselves at the funeral. I felt after
taking her money they weren't very thoughtful on her death.
Average costs per week for care homes owned by Fieldhouse Care by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Fieldhouse Care, based on 4 out of 4 settings.
Type of Care Provided
Average Weekly Cost
Residential Care
£917
Residential Dementia Care
£954
All Care Types
£917
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.
How many Care Homes does Fieldhouse Care own?
Fieldhouse Care own 4 Care Homes.
Which Fieldhouse Care Care Homes have the highest review score?
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Fieldhouse Care to verify any information. View our terms and conditions.