Search...

Care Homes Owned by Eastern Healthcare Ltd in Norfolk

Are you responsible for the marketing of Eastern Healthcare Ltd?View your Advertising Options

Eastern Healthcare Ltd Locations in Norfolk (2)

Loading...

2 Care Homes owned by Eastern Healthcare Ltd in Norfolk

List
The Hollies & Hollies Lodge
Brick Kiln Lane, Morningthorpe, Long Stratton, Norwich NR15 2LH

24 Rooms

  • Younger Adult Care
  • Respite Care
  • Permanent Care
  • Residential Care
  • Learning Disability Care
  • Mental Health Care

Eastern Healthcare Ltd Reviews in Norfolk (8)

Reviews posted for members of Eastern Healthcare Ltd.

Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Eastern Healthcare Ltd
Loading...
Showing 8 reviews matching selected criteria
Review of St Edmunds Residential Home from Daisy E (Respite Resident) published on 20 August 2019 Submitted via Postal Card
Overall Experience

I was a respite patient at St Edmunds. I was greeted by a nice manager, couldn;lt have been better. The staff were most helpful, nothing was too much trouble and the food was first class. I enjoyed every moment there. Always something to do.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of St Edmunds Residential Home from Ben M (Son of Resident) published on 30 July 2019 Submitted via Postal Card
Overall Experience

My mother has been a resident for about four months. From the first day, we have all been extremely happy with how she is looked after and treated. The staff are very caring and so pleasant to both my mum and us when we visit. The feel of the home is more like a hotel than a care home and the location on the seafront is brilliant. In terms of my mum's care needs, the staff are all aware and a doctor visits regularly.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of St Edmunds Residential Home from Pat A (Daughter of Resident) published on 25 February 2019 Submitted via Postal Card
Overall Experience

My mother was at St Edmunds Residential Home for 5 years and looked after with care and understanding.

Reply from Denise Clark, Home Manager at St Edmunds Residential Home

Thank you for your lovely comments. Residents and staff thought a lot of your mother she was a lovely lady and will be missed by all.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review of St Edmunds Residential Home from Babs (Resident / Service User) published on 24 January 2019 Submitted via Postal Card
Overall Experience

I am well pleased with everything and everybody here and would recommend it entirely.

Reply from Denise Clark, Home Manager at St Edmunds Residential Home

Thank you for your lovely comments, all staff work very hard to ensure St Edmunds is a happy home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of St Edmunds Residential Home from Lynne M (Daughter of Resident) published on 24 January 2019 Submitted via Postal Card
Overall Experience
My mother came into St Edmunds two years ago this month.
It was a difficult and very upsetting time for myself and siblings.
However on reflection now I can speak for us all and say it was the best decision we ever made.
I cannot express how pleased we are with the care and attention they give to her.
She is looked after 24 hours a day.
Something we could never do as a family.

The home, the food, the activities, the staff - all wonderful. 10/10.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of St Edmunds Residential Home from Michael B (Resident / Service User) published on 24 January 2019 Submitted via Postal Card
Overall Experience

I enjoy living here!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of St Edmunds Residential Home from P W (Daughter of Resident) published on 24 January 2019 Submitted via Postal Card
Overall Experience
The staff are very friendly, the home is welcoming and on first impression, not like a care home at all.
The new owners have put a lot of money into upgrading this facility and it shows.
My Mother's room is small with a toilet and wash basin room within (showering once/twice a week with assistance in the communal bathroom).
Management and/or staff are approachable if worries arise about the health of a loved one or anything else.
Occasionally my Mother or I have had to chase up her afternoon drink as she has been forgotten.

Overall my Mother is very happy where she is and has many friends within the community, as she's happy, so are we.

Reply from Denise Clark, Home Manager at St Edmunds Residential Home

Thank you for your comments. I will pass your comments to the staff. I am sorry that you have had the need to chase up your mother's hot drinks, we will improve on this.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of St Edmunds Residential Home from R P (Resident / Service User) published on 17 January 2019 Submitted via Postal Card
Overall Experience
Have been here over 2 years and have really no complaints except food could sometimes be cooked better.

Love has been good when I have needed medical care ie 999 for an ambulance and medication.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Eastern Healthcare Ltd.

News (0) & Events (0)

News

There are no news items for Eastern Healthcare Ltd.

Upcoming Events

There are no upcoming events for Eastern Healthcare Ltd.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Eastern Healthcare Ltd to verify any information. View our terms and conditions. Eastern Healthcare Ltd has a Basic Service -more info.