Care Home Owned by Eastern Healthcare Ltd in Cambridgeshire

friendly and it being a lovely "family" atmosphere. Patients are given special treats which is lovely outings.

in Lily House.

hospital given not long to live. However, with the fantastic diligent care, support and friendship provided by the staff at Lily House, he has rallied and I am convinced this would not have been the case if the care provided by Lily House was not the high standard that he has experienced throughout and in particular at this critical time. The staff at Lily House really do understand that the keyword within a ''care home'' is the word ''home'' and certainly they welcomed my uncle back from hospital as a family member and have provided the care and attention as if he is part of their own family. Also, the support to myself as my uncle's next of kin during these weeks has helped enormously.

looked after as he tells me and I see it for myself.

endless and all occupants are encouraged to join in. Everyone is approachable and they are always trying to make life easier for Mum. The gardens are beautiful and well-used in the good weather. Whilst this was a momentous decision for us to place Mum at Lily House it has been the best experience we could have hoped for. Mum is thriving.

fade, but the first question she asks is “does she live here” - when she is told that she does, she is immediately calm and reassured, which gives a measure of how comfortable and safe she feels. She loves her room, her TV and her tea and biscuits. Thank you to all of the staff at Lily House.

to know Mum is well cared for.
Thank you.

the residents and there seem to be plenty of activities to participate in - often themed with national events (King's Coronation, St. Patrick's Day, etc.). Also they have external entertainers and a regular church service.
They obviously have to liaise with hospitals and doctors and there are a small NHS hospital and doctor's surgery just across the road. They'll arrange transport for appointments at hospitals further afield like Addenbrookes and accompany the resident.
Very glad we could get my aunt a place.

manager is also a nurse, so keeps an eye out for any medical conditions that may appear. Overall, this care home suits my sister.

kind and cheerful and very supportive not only of mum's physical needs but also of her well being. Mum's end days were made so comfortable and the support they gave mum and myself was unmeasurable.

on food and activities as mum hasn't been there long enough and I don't know what she has eaten as she would forget to tell me anyway. Would definitely recommend it.

hand to help.

pain, water infections, back passage infection, lost the ability to walk unaided, had three more falls whilst being hospitalized, and eventually suffered from delirium and was moved to a specialist bed elsewhere to deal with this.
With truly massive cooperation from the Lily House team, we managed to secure a place for her in the dementia residential area.
Lily House provided specialist care, support and tender loving care from all staff at all levels which has led to the delirium disappearing over 5 months and moved her today to a more suitable area.
What they have achieved is nothing short of miraculous; we thought we had lost our mother, but they have brought her back to us. Amazing.

as she's 91 now.

residents/staff from Covid-19. My friend seems very happy in the home and very relaxed, looks clean and tidy in her appearance. If my friend is happy so am I.