Fieldside

9 Canadian Avenue, Catford, London SE6 3AU

Owner: Fieldside Care Ltd

Person in charge: Elaine Williams (Manager)

Local Authority / Social Services: London Borough of Lewisham Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 33 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Hearing Impairment & Deafness • Speech Impairment

Single Rooms: 33

Rooms with ensuite WC: 1

Weekly Charges Guide: Personal Care Single £474 – £524 (These prices are only a guideline, please contact Fieldside to find out the exact price for your requirements.)

Facilities & Services: Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Fieldside: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.1 Fieldside has a Review Score of 8.1 (8.110)

The Review Score of 8.1 (maximum of 10) for Fieldside is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Fieldside in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.958 for Fieldside is calculated as follows: ( (23 Excellents x 5) + (1 Goods x 4) ) ÷ 24 Ratings = 4.958

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.152 Points relating to the number of positive Reviews for Fieldside is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 6.6 positive Reviews (33 registered maximum number of service users ÷ 5). 1 Reviews ÷ 6.6 Target = 0.152

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Fieldside?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Fieldside

  • Daughter of Resident/Service User
    2

My mother, who suffered from dementia, received wonderful care during her stay at Fieldside from the day she arrived until her death almost 3 years later. The home was extremely well managed but also very homely and welcoming. Staff are caring, compassionate and very professional. My mother’s needs changed considerably during her stay and the staff were always responsive and knowledgeable about the requirements of people with dementia. They really understood her, comforting her when she was anxious, facilitating her interests. There were trips to parks and shops, music, dancing, exercise sessions, parties for families and reminiscence sessions and providing all the comfort, care, understanding and affection that could be hoped for, as her health declined.
Staff were friendly approachable and always able to answer all questions about my mother’s health, mood and activities. I also felt very supported by the staff and can only wish that all care homes were as good as Fieldside!

How likely would you be to recommend Fieldside? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

What can I say? Amazing Staff, well run, really looked after my father who sadly died in December 2015. He had dementia and was placed here after the death of my mother, confused and grieving the staff really comforted him and reassured him constantly. The food was something my father always looked forward to very much. He had a lovely room at the front over looking the playing fields with a comfortable single bed.
The staff encouraged us to make his room homely. My father was always clean, hair cut and clean shaven. I felt extremely welcome and could visit any time unannounced to visit him, although my father passed away in December I continue to return to the care home weekly visiting other residents and staff, that's how welcoming they make you feel!

How likely would you be to recommend Fieldside? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Fieldside

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Extremely UNLIKELY

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Likely

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Fieldside

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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