62 Leigham Court Road, London SW16 2PL
Owner: Magnolia Court Ltd
Person in charge: Jeanette Meneses (Manager)
Local Authority / Social Services: London Borough of Lambeth Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 2 Service Users
Registered Care Categories*: Learning Disability
Single Rooms: 2
Rooms with ensuite WC: 2
Latest Care Quality Commission* Report on Magnolia Court: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 8.6 (maximum of 10) for Magnolia Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.3 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Magnolia Court in Google's Search Results - more info
b) The score for the number of positive Reviews is 4.3 out of 5 from 2 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.333 for Magnolia Court is calculated as follows: ( (8 Excellents x 5) + (16 Goods x 4) ) ÷ 24 Ratings = 4.333
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 4.25 Points relating to the number of positive Reviews for Magnolia Court is based on 2 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 = 3.25
Target of 0.4 positive Reviews (2 registered maximum number of service users ÷ 5). 2 Reviews ÷ 0.4 Target Reached = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Magnolia Court has a Review Score of 8.6 (8.583) from 2 Reviews
Review submitted from a Postal Card by Amanda M (Resident) on Tuesday 8 August 2017. Relates to August 2017.
After being hospitalised for seven months, arriving at Magnolia Court was a very pleasant surprise. The bedrooms are nicely decorated. The food is delicious and the arranged activities are fun and interesting. The staff are kind, caring and attentive to the needs of the residents.
How likely would you be to recommend Magnolia Court? Extremely Likely
There are currently no Care Home Idol entrants who have performed at Magnolia Court