Bourne Hill Care

26 Bourne Hill, London N13 4LH
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8.8 1 Review
  • Bourne Hill Care, London
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Care Provided by Bourne Hill Care

Primary Care Categories

  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 5 Service Users

Dementia Care Types

  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Clo Clo Ltd

Person in charge

  • Claude-may Fournier (Registered Manager & Director)

Local Authority / Social Services

Admission Criteria

  • Referrals are welcome from the NHS, Local Authorities, and private individuals.
  • Ages from 18 to 65

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (5)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors are welcome from 10:30am to 6:30pm, with flexibility based on individual needs. As a small, homely setting, visits are tailored to suit both client comfort and visitor wishes. Vulnerable guests, children and pets are welcome where safely supported. Refreshments are always available. They uphold a zero-tolerance policy for any form of abuse.

Parking

  • Visitors may use the front drive for parking, though they kindly ask for flexibility, as vehicles may need to be moved promptly to allow emergency access. Additional free parking is available opposite on Bourne Hill or along nearby side roads, all within a short walk. For details about disabled access, please feel free to them.

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Bourne Hill Care Reviews (1)

8.8

Bourne Hill Care has a Review Score of 8.8 (8.818) out of 10, based on 1 reviews in the last 2 years.
Over all time Bourne Hill Care has 1 review.

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Review from Andy C (Brother of Resident) published on 22 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a small care home that goes LARGE on the personal touch.
Each resident is treated as an individual, their individual needs assessed and addressed.
All residents join the Bourne Hill community (or as I prefer to look on it, Family (and the capital is deliberate))
My sister has multiple issues.
I believe these issues that would not be addressed in such a positive way in a larger home, where she might slip into the background.
This is a Happy Home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.8 (8.818)

Overview of Review Score

The Review Score of 8.8 (8.818) out of 10 for Bourne Hill Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.818 for Bourne Hill Care is calculated as follows: ( (9 Excellents x 5) + (2 Goods x 4) ) ÷ 11 Ratings = 4.818
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4 Points relating to the number of positive Reviews for Bourne Hill Care is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 5 registered maximum number of service users is 1, which has been reached with 1 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Oct 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Bourne Hill Care

What types of Care is Bourne Hill Care registered for?

Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Bourne Hill Care have?

There are 5 Single Rooms.

What are the Facilities & Services at Bourne Hill Care?

Own Furniture if required, Close to Local shops, Near Public Transport, Stairlift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bourne Hill Care to the centre of London?

8.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bourne Hill Care to verify any information. View our terms and conditions. Bourne Hill Care has an Basic Service - more info.