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Brackenbridge House

Brackenhill, Victoria Road, Ruislip, London HA4 0JH
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One of the best care homes in the area, as the staff really do care about the resident!L S(Granddaughter of Resident/Service User)
Brackenbridge House, Ruislip
it feels like a home with a lovely garden and lots of kindness.D W(Daughter of Resident/Service User)
Brackenbridge House, Ruislip
The most amazing place! Gave my dad wonderful care that felt like home.Laura A(Daughter of Resident/Service User)
Brackenbridge House, Ruislip

Brackenbridge House is set in one and half acres of lawns and gardens with pathways and gardens for residents to enjoy. The home offers 'first class' person-centred care for the over 65's. Conveniently based in South Ruislip, all of London’s sights and sounds are within easy reach, while the Berkshire countryside is a short drive away.

Brackenbridge House is a 36 bedded purpose-built residential care home which benefits from the leadership...  

Care Provided by Brackenbridge House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,600 - £1,600£1,800 - £1,800
Residential Dementia Care£1,600 - £1,600£1,800 - £1,800

Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.

Contact Brackenbridge House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Florence Gamino (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 1997

Room Information

  • Single Rooms (36)
  • Single Rooms with ensuite Wet Room (36)

Visiting

  • Visit anytime, avoiding meal times 08:00-09:00 12:30-14:00 17:0018:00

Parking

  • Minimal parking space's, 10 Parking space available

Brackenbridge House Reviews (62)

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9.6

Brackenbridge House has a Review Score of 9.6 (9.618) out of 10, based on 12 reviews in the last 2 years. Over all time Brackenbridge House has 62 reviews.

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Showing 62 reviews matching selected criteria
Review from J B (Daughter of Resident) published on 18 May 2026 Submitted via Postal Card
Overall Experience

My mother has been very well cared. After having made the difficult decision of moving her into a care home, the staff have been very kind and supportive. She is safe, happy, fed and very well supported 24/7. Its a lovely, bright, sunny care home with a garden too - this makes all the difference.. All the staff are so very helpfull, kind and considerate. Amazing team!

Reply from Florence Gamino, Home Manager at Brackenbridge House
Thank you for sharing this, it really means a lot to hear.
We know what a difficult decision it can be when a loved one moves into a care home, so it's wonderful to hear that your mother has settled well and that you feel reassured she is safe, happy and supported.

It's lovely to know the warmth...  

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Review from Margaret C (Respite Resident) published on 13 February 2026 Submitted via Postal Card
Overall Experience

I have been very satisfied with their care and attention here after my two operations, the room was spotless and all the staff were kind and helpful. It was very reassuring to have somewhere comfortable and caring to stay whilst recovering and I am grateful to them for their assistance.

Reply from Florence Gamino, Home Manager at Brackenbridge House

Thank you for choosing our home to help in your recovery. Wishing you the very best, Florence

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Review from Darren O (Son of Resident) published on 29 January 2026 Submitted via Postal Card
Overall Experience

My father has been to a few different care homes, but Brackenbridge is by far the best care home he has been at. A combination of great facilities, comfortable bedroom & fantastic staff, makes my fathers stay enjoyable I would highly recommend Brackenbridge.

Reply from Florence, Home Manager at Brackenbridge House

Thank you for taking the time to leave us a review and for your recommendation which we greatly appreciate. Florence

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Review from G D (Resident / Service User) published on 18 September 2025 Submitted via Postal Card
Overall Experience
I was referred to Brackenbridge House via Hospital for further care.

My experience was one of friendly, proffesional, and detailed, a well oiled machine of whom I would reccomend to anybody that are looking for a Care Home of stature.

Reply from Florence Gamino, Home Manager at Brackenbridge House

Thank you for taking the time to leave your review of our home! Warm regards,

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Review from S C (Respite Resident) published on 9 September 2025 Submitted via Postal Card
Overall Experience

The overall experience was very professional from a very dedicated and exicting team

Reply from Florence Gamino, Home Manager at Brackenbridge House

Thank you for your lovely feedback. I will be sure to share this with the team.

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Review from Carol C (Daughter of Resident) published on 10 July 2025 Submitted via Postal Card
Overall Experience

Our Dad was in Brackenbridge House for Nearly two year's he sadley passed away on the 20th June 2025 his care was Excellent Staff and Management very careing, also made us feel very welcome when visiting a big Thankyou to all

Reply from Florence Gamino, Home Manager at Brackenbridge House

Thank you for sharing your experience of our home and the care we provide at such a difficult time for you and your family. Warm wishes

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Review from Dean T (Respite Resident) published on 1 July 2025 Submitted via Postal Card
Overall Experience

The service has been brilliant and I would highly recommend this as a final rest place. Thank you.

Reply from Florence, Home Manager at Brackenbridge House

Thank you for taking the time to leave us a review! Best wishes, Florence

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Review from I B (Independent Advocate/Deputyship) published on 4 June 2025 Submitted via Website
Overall Experience

Clean environment, conducive rooms, great care of clients. . My clients were extremely satisfied with the level of care they received. I witness the staff attend to.my clients with dignity and respect

Reply from Florence, Home Manager at Brackenbridge House

Thank you for taking the time to share your experience of our home. Best wishes

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Review from Lesley W (Daughter of Resident) published on 10 March 2025 Submitted via Postal Card
Overall Experience

I have seen a big improvement in Mum since she arrived, both phsycal and mental. She engages in things that she would never have before. The staff are caring and very understanding.

Reply from Florence Gamino, Care Home Manager at Brackenbridge House

Thank you for taking the time to share your experience at Brackenbridge House, it's greatly appreciated. Regards, Florence

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Review from C L (Son of Resident) published on 18 December 2024 Submitted via Website
Overall Experience

Must tell you, Brackenbridge House Nursing Home was a lovely place for my mother. The manager and the team were all fantastic. All the staff were very caring and supportive, I couldn't ask for more for my mother.

Reply from Florence Gamino, Care Home Manager at Brackenbridge House

Thank you for sharing your experience of our home. We're so pleased to hear that your mother was well cared for and that you felt supported by our team. It means a lot to us! Regards, Florence.

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Review from J B (Wife of Resident) published on 31 October 2024 Submitted via Postal Card
Overall Experience

Brackenbridge House staff were there to help me look after my husband's welfare and safety when everything else failed. I know when he's there he is well looked after, clean and fed. He is safe in the environment and is never forced to do anything but encouraged.

Reply from Florence Gamino, Home Manager at Brackenbridge House

Thank you so much for sharing this heartfelt feedback for Brackenbridge House Care Home staff. We'll be sure to pass on your kind words to the team.

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Review from D W (Daughter of Resident) published on 30 October 2024 Submitted via Postal Card
Overall Experience
Mum has been a resident for over three years. We chose this home as it feels like a home with a lovely garden and lots of kindness.
Mum has become very poorly and this has reinforced the high standard of care she has always received. The affection of all the staff towards Mum has become so much more evident.

We are very grateful for the standard of care always given to Mum and we know she is happy here.

Reply from Florence Gamino, Home Manager at Brackenbridge House

Thank you for your heartfelt words. It's a privilege to support her and we're here for you both every step of the way.

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Review from K P (Wife of Resident) published on 9 July 2024 Submitted via Website
Overall Experience
My husband came to Brackenbridge House following a very long spell in hospital.
The staff at Brackenbridge House have, without exception, been friendly and helpful. They have made him feel welcome and ensure that all his care needs are met. My husband also mentions the excellent quality of the food and he enjoys the daily exercise class.
When I visit, the home is always very clean and well-maintained. The staff are welcoming and are helpful if I have any queries. The other residents always appear calm and content.

I would like to say a big thank you to all the staff who make the home such a warm and caring environment for the residents.

Reply from Florence Gamino, Home Manager at Brackenbridge House

Thank you for your heartfelt feedback. Your gratitude means a lot to us; we strive to create a warm and caring home for all our residents.

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Review from Peter F (Respite Resident) published on 17 May 2024 Submitted via Postal Card
Overall Experience

When I came in August 2023, I really didn't know what was happening. I was very confused about things. After a week, things became a lot better. I really like this care home and the staff. It is a lovely place to have to stay when you are not feeling well and in the right frame of mind. The staff are lovely, helpful and kind. I will never forget this place, it will always stay with me. If I had trouble in my life again, this would be the place for me. Thank you.

Reply from Florence Gamino, Home Manager at Brackenbridge House

We're touched to hear about your journey with us. Transitioning into a new environment can indeed be disorienting but we're glad that things improved for you as you settled in at Brackenbridge House Care Home.

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Review from John P (Son of Resident) published on 5 March 2024 Submitted via Postal Card
Overall Experience

I am very happy with this home for my dad as I live 100 miles away. He is treated very well and all the staff are lovely and friendly. Couldn't wish for a better home.

Reply from Florence Gamino, Home Manager at Brackenbridge House

Thank you for sharing your positive experience at Brackenbridge Care Home. We're delighted to hear that your dad is being treated well and to know that our staff's friendliness and care have made a positive difference for your dad. Warm regards.

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Review from John L (Son of Resident) published on 15 February 2024 Submitted via Website
Overall Experience

My mother has been a resident for a few weeks now and is adapting very well. The staff are kind and accommodating and food is appetising and readily available. The residual health problems are being addressed by NHS staff who visit. I am glad that she is somewhere she is safe. Above all, there is a friendly atmosphere.

Reply from Florence Gamino, Home Manager at Brackenbridge House

Thank you for your positive review! We're delighted to hear that your mother is settling in well at Brackenbridge House Care Home. We're committed to providing exceptional care.

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Review from David B (Brother of Resident) published on 15 January 2024 Submitted via Website
Overall Experience

The staff of Brackenbridge House have displayed true care and patience amongst all residents in my presence and I feel like family when I visit. During a delicate time, I am made to feel comfortable and confident. Every need and more is provided for my sister and she is extremely happy. I no longer need to worry about her care and safety.

Reply from Florencia, Home Manager at Brackenbridge House

We really couldn't ask for better feedback - thank you for sharing your experience of our home.

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Review from Deborah G (Friend of Resident) published on 15 January 2024 Submitted via Website
Overall Experience

In a short space of time, my friend's life has been enlightened with joy and interaction with others who are trained in accommodating and caring for challenging circumstances, mentally and physically. I have been most impressed by the patience of the staff and their efforts to understand each individual's needs and it is always a joy to take part in the activities provided.

Reply from Florencia, Home Manager at Brackenbridge House

What a fantastic review of our home. Thank you so much for taking the time to share your experience. Our mission is to bring joy, happiness and fulfilment to our residents so to hear that your friend's life has been filled with joy really makes me proud. Thank you.

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Review from Caroline D (Daughter of Resident) published on 5 January 2024 Submitted via Website
Overall Experience

We came on Christmas Day to be with Dad and the staff were wonderful. Making us feel comfortable and part of the party. They had all made an effort. We joined in on a lovely Christmas Dinner. Dad enjoyed his too. Thank you to the manager and her team!

Reply from Julie, Home Manager at Brackenbridge House

Thank you for your feedback and kind comments - a fantastic Christmas day enjoyed by all!

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Review from Glenda S (Daughter of Resident) published on 15 December 2023 Submitted via Postal Card
Overall Experience

I find Brackenbridge House a very run home. The place is always clean and tidy. The staff are all very friendly and welcoming, any concerns are addressed and resolved. The meals are very well prepared and tasty and they have lots of different activities.

Reply from Florencia, Home Manager at Brackenbridge House

Thank you for sharing your experience of our home and for your wonderful comments. The team work extremely hard and will be delighted to receive such positive feedback. Warm regards.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 May 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (20) & Events (0)

News
  • 07 Aug 2026

    On 15th July 2026, we packed up for a lovely day by the sea after a few of our residents mentioned how much they’d enjoy a trip to the beach....

  • 17 Jul 2026

    We were delighted to host a vibrant World Cup-themed BBQ Open Day as part of Care Home Open Week. During our BBQ, we welcomed and hosted our wonderful residents, team,...

  • 13 Jul 2026

    Our lovely residents from Brackenbridge House Care Home enjoyed a wonderful day out at Hounslow Urban Farm on 21st May 2026, spending time with a variety of animals and taking...

Upcoming Events

There are no upcoming events for Brackenbridge House.

Awards / Recognitions (12)

  • 30 Jan 2026Recipient: Gold Care Homes
  • 28 Feb 2020Recipient: Gold Care Homes
  • 03 Dec 2019Recipient: Gold Care Homes

Accreditations

There are no accreditations posted yet for Brackenbridge House.

Meet the Team (1)

Florence Gamino
Florence GaminoJob Title:Care Home ManagerJoined: 2019

Florence, a Registered Nurse with a valid PIN from NMC, has been working in the care sector for more than 20 years. She holds a manager’s award level 4 and a certificate in dementia care. As a member of the Royal College of Nursing, she utilises her nursing skills to contribute to the care of residents.

She previously managed a care home registered with CQC for more than 15 years. She is passionate about offering the best quality of life for people living with dementia, bringing them joy, happiness, and fulfilment.

Frequently Asked Questions about Brackenbridge House

What types of Care is Brackenbridge House registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Brackenbridge House have?

There are 36 Single Rooms.

What are the Facilities & Services at Brackenbridge House?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Brackenbridge House to the centre of Ruislip?

2.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brackenbridge House to verify any information. View our terms and conditions. Brackenbridge House has an Enhanced Service -more info.