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- Brackenbridge House care home

One of the best care homes in the area, as the staff really do care about the resident!L S(Granddaughter of Resident/Service User)

it feels like a home with a lovely garden and lots of kindness.D W(Daughter of Resident/Service User)

The most amazing place! Gave my dad wonderful care that felt like home.Laura A(Daughter of Resident/Service User)

One of the best care homes in the area, as the staff really do care about the resident!L S(Granddaughter of Resident/Service User)

it feels like a home with a lovely garden and lots of kindness.D W(Daughter of Resident/Service User)

The most amazing place! Gave my dad wonderful care that felt like home.Laura A(Daughter of Resident/Service User)

Brackenbridge House is set in one and half acres of lawns and gardens with pathways and gardens for residents to enjoy. The home offers 'first class' person-centred care for the over 65's. Conveniently based in South Ruislip, all of London’s sights and sounds are within easy reach, while the Berkshire countryside is a short drive away.
Brackenbridge House is a 36 bedded purpose-built residential care home which benefits from the leadership...
Care Provided by Brackenbridge House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 36 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.
The price(s) shown are provided by the care home. Contact Brackenbridge House for full pricing details and T&Cs.
Contact Brackenbridge House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Gold Care Homes
- Private Owned
Person in charge
- Florence Gamino (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 1997
Room Information
- Single Rooms (36)
- Single Rooms with ensuite Wet Room (36)
Visiting
- Visit anytime, avoiding meal times 08:00-09:00 12:30-14:00 17:0018:00
Parking
- Minimal parking space's, 10 Parking space available
Brackenbridge House Reviews (62)
Brackenbridge House has a Review Score of 9.6 (9.618) out of 10, based on 12 reviews in the last 2 years.
Over all time Brackenbridge House has 62 reviews.
My mother has been very well cared. After having made the difficult decision of moving her into a care home, the staff have been very kind and supportive. She is safe, happy, fed and very well supported 24/7. Its a lovely, bright, sunny care home with a garden too - this makes all the difference.. All the staff are so very helpfull, kind and considerate. Amazing team!
We know what a difficult decision it can be when a loved one moves into a care home, so it's wonderful to hear that your mother has settled well and that you feel reassured she is safe, happy and supported.
It's lovely to know the warmth...
I have been very satisfied with their care and attention here after my two operations, the room was spotless and all the staff were kind and helpful. It was very reassuring to have somewhere comfortable and caring to stay whilst recovering and I am grateful to them for their assistance.
Thank you for choosing our home to help in your recovery. Wishing you the very best, Florence
My father has been to a few different care homes, but Brackenbridge is by far the best care home he has been at. A combination of great facilities, comfortable bedroom & fantastic staff, makes my fathers stay enjoyable I would highly recommend Brackenbridge.
Thank you for taking the time to leave us a review and for your recommendation which we greatly appreciate. Florence
My experience was one of friendly, proffesional, and detailed, a well oiled machine of whom I would reccomend to anybody that are looking for a Care Home of stature.
Thank you for taking the time to leave your review of our home! Warm regards,
The overall experience was very professional from a very dedicated and exicting team
Thank you for your lovely feedback. I will be sure to share this with the team.
Our Dad was in Brackenbridge House for Nearly two year's he sadley passed away on the 20th June 2025 his care was Excellent Staff and Management very careing, also made us feel very welcome when visiting a big Thankyou to all
Thank you for sharing your experience of our home and the care we provide at such a difficult time for you and your family. Warm wishes
The service has been brilliant and I would highly recommend this as a final rest place. Thank you.
Thank you for taking the time to leave us a review! Best wishes, Florence
Clean environment, conducive rooms, great care of clients. . My clients were extremely satisfied with the level of care they received. I witness the staff attend to.my clients with dignity and respect
Thank you for taking the time to share your experience of our home. Best wishes
I have seen a big improvement in Mum since she arrived, both phsycal and mental. She engages in things that she would never have before. The staff are caring and very understanding.
Thank you for taking the time to share your experience at Brackenbridge House, it's greatly appreciated. Regards, Florence
Must tell you, Brackenbridge House Nursing Home was a lovely place for my mother. The manager and the team were all fantastic. All the staff were very caring and supportive, I couldn't ask for more for my mother.
Thank you for sharing your experience of our home. We're so pleased to hear that your mother was well cared for and that you felt supported by our team. It means a lot to us! Regards, Florence.
Brackenbridge House staff were there to help me look after my husband's welfare and safety when everything else failed. I know when he's there he is well looked after, clean and fed. He is safe in the environment and is never forced to do anything but encouraged.
Thank you so much for sharing this heartfelt feedback for Brackenbridge House Care Home staff. We'll be sure to pass on your kind words to the team.
Mum has become very poorly and this has reinforced the high standard of care she has always received. The affection of all the staff towards Mum has become so much more evident.
We are very grateful for the standard of care always given to Mum and we know she is happy here.
Thank you for your heartfelt words. It's a privilege to support her and we're here for you both every step of the way.
The staff at Brackenbridge House have, without exception, been friendly and helpful. They have made him feel welcome and ensure that all his care needs are met. My husband also mentions the excellent quality of the food and he enjoys the daily exercise class.
When I visit, the home is always very clean and well-maintained. The staff are welcoming and are helpful if I have any queries. The other residents always appear calm and content.
I would like to say a big thank you to all the staff who make the home such a warm and caring environment for the residents.
Thank you for your heartfelt feedback. Your gratitude means a lot to us; we strive to create a warm and caring home for all our residents.
When I came in August 2023, I really didn't know what was happening. I was very confused about things. After a week, things became a lot better. I really like this care home and the staff. It is a lovely place to have to stay when you are not feeling well and in the right frame of mind. The staff are lovely, helpful and kind. I will never forget this place, it will always stay with me. If I had trouble in my life again, this would be the place for me. Thank you.
We're touched to hear about your journey with us. Transitioning into a new environment can indeed be disorienting but we're glad that things improved for you as you settled in at Brackenbridge House Care Home.
I am very happy with this home for my dad as I live 100 miles away. He is treated very well and all the staff are lovely and friendly. Couldn't wish for a better home.
Thank you for sharing your positive experience at Brackenbridge Care Home. We're delighted to hear that your dad is being treated well and to know that our staff's friendliness and care have made a positive difference for your dad. Warm regards.
My mother has been a resident for a few weeks now and is adapting very well. The staff are kind and accommodating and food is appetising and readily available. The residual health problems are being addressed by NHS staff who visit. I am glad that she is somewhere she is safe. Above all, there is a friendly atmosphere.
Thank you for your positive review! We're delighted to hear that your mother is settling in well at Brackenbridge House Care Home. We're committed to providing exceptional care.
The staff of Brackenbridge House have displayed true care and patience amongst all residents in my presence and I feel like family when I visit. During a delicate time, I am made to feel comfortable and confident. Every need and more is provided for my sister and she is extremely happy. I no longer need to worry about her care and safety.
We really couldn't ask for better feedback - thank you for sharing your experience of our home.
In a short space of time, my friend's life has been enlightened with joy and interaction with others who are trained in accommodating and caring for challenging circumstances, mentally and physically. I have been most impressed by the patience of the staff and their efforts to understand each individual's needs and it is always a joy to take part in the activities provided.
What a fantastic review of our home. Thank you so much for taking the time to share your experience. Our mission is to bring joy, happiness and fulfilment to our residents so to hear that your friend's life has been filled with joy really makes me proud. Thank you.
We came on Christmas Day to be with Dad and the staff were wonderful. Making us feel comfortable and part of the party. They had all made an effort. We joined in on a lovely Christmas Dinner. Dad enjoyed his too. Thank you to the manager and her team!
Thank you for your feedback and kind comments - a fantastic Christmas day enjoyed by all!
I find Brackenbridge House a very run home. The place is always clean and tidy. The staff are all very friendly and welcoming, any concerns are addressed and resolved. The meals are very well prepared and tasty and they have lots of different activities.
Thank you for sharing your experience of our home and for your wonderful comments. The team work extremely hard and will be delighted to receive such positive feedback. Warm regards.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 May 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (20) & Events (0)
- 07 Aug 2026
On 15th July 2026, we packed up for a lovely day by the sea after a few of our residents mentioned how much they’d enjoy a trip to the beach....
- 17 Jul 2026
We were delighted to host a vibrant World Cup-themed BBQ Open Day as part of Care Home Open Week. During our BBQ, we welcomed and hosted our wonderful residents, team,...
- 13 Jul 2026
Our lovely residents from Brackenbridge House Care Home enjoyed a wonderful day out at Hounslow Urban Farm on 21st May 2026, spending time with a variety of animals and taking...
There are no upcoming events for Brackenbridge House.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Gold Care Homes
- 28 Feb 2020Recipient: Gold Care Homes
- 03 Dec 2019Recipient: Gold Care Homes
Accreditations
There are no accreditations posted yet for Brackenbridge House.
Meet the Team (1)

Florence, a Registered Nurse with a valid PIN from NMC, has been working in the care sector for more than 20 years. She holds a manager’s award level 4 and a certificate in dementia care. As a member of the Royal College of Nursing, she utilises her nursing skills to contribute to the care of residents.
She previously managed a care home registered with CQC for more than 15 years. She is passionate about offering the best quality of life for people living with dementia, bringing them joy, happiness, and fulfilment.
Frequently Asked Questions about Brackenbridge House
What types of Care is Brackenbridge House registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Brackenbridge House have?
There are 36 Single Rooms.
What are the Facilities & Services at Brackenbridge House?
Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Brackenbridge House to the centre of Ruislip?
2.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brackenbridge House to verify any information. View our terms and conditions. Brackenbridge House has an Enhanced Service -more info.