Brackenbridge House

Brackenhill, Victoria Road, Ruislip HA4 0JH
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9.6 61 Reviews
  • Brackenbridge House, Ruislip
Brackenbridge House is set in one and half acres of lawns and gardens with pathways and gardens for residents to enjoy. The home offers 'first class' person-centred care for the over 65's. Conveniently based in South Ruislip, all of London’s sights and sounds are within easy reach, while the Berkshire countryside is a short drive away.

Brackenbridge House is a 36 bedded purpose-built residential care home which benefits from the leadership of a Home Manager who sets the highest of standards for care and all other services. Residents' bedrooms are individually decorated with scope for residents to 'put their own stamp' on their own rooms with the addition of personal items and décor.

“It’s what’s inside that counts” is what both residents and families judge to be important about Gold Care Homes and especially what they love about Brackenbridge. The Care team and all other staff team members are the heart of the home.

Brackenbridge House has long-standing staff who are devoted to caring and creating a friendly, fun, home-like atmosphere for their residents. Gold Care Homes invest in their hardworking staff, empowering them to advance in their career and their ideas are heard in order to improve their working environment and their residents home.

The staff team hail from many ethnicities and the languages spoken are various, this they find, ensures that all residents can feel very much at home!

Residents also benefit from:

-        Views of a large garden area
-        7 Days a week activity programme
-        Welcome toiletries on arrival
-        Bedroom Furniture
-        Single or double sized rooms
-        TV and telephone points
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Care Provided by Brackenbridge House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1500 – £1500
  • Self-Funded Residential Dementia Care: £1500 – £1500
  • RESPITE Self-Funded Residential Care: £1700 – £1700
  • RESPITE Self-Funded Residential Dementia Care: £1700 – £1700

Fees are subject to an assessment of individual needs.

These prices are only a guideline, please contact Brackenbridge House to find out the exact price for your requirements.

Contact Brackenbridge House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Brackenbridge House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Florencia Gamino (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 1997

Room Information

  • Single Rooms (36)
  • Single Rooms with Ensuite Wet Room (36)

Visiting

  • Visit anytime, avoiding meal times
    08:00-09:00
    12:30-14:00
    17:0018:00

Parking

  • Minimal parking space's, 10 Parking space available

Brackenbridge House Reviews (61)

9.6

Brackenbridge House has a Review Score of 9.6 (9.630) out of 10, based on 13 reviews in the last 2 years.
Over all time Brackenbridge House has 61 reviews.

Overall Experience
  • 37
  • 19
  • 5
  • 0
  • 0
Date Published
  • 61
  • 2
  • 7
  • 13
  • 48
Reviewer Connection to Brackenbridge House
  • 15
  • 11
  • 9
  • 4
  • 4
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 61, showing 61-61
Review from Christina C (Sister of Resident) published on 6 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I would thoroughly recommend Brackenbridge House to others. I have found the carers, management to be caring, helpful and cheerful at all times. Any niggly issues have been resolved quickly. The care home has a friendly and welcoming atmosphere, particularly the communal lounge. My brother is happy
with the care here.
Reply from Dalbir Jangra, Head of Marketing and Communications at Brackenbridge HouseHi Christina,

Thank you for your kind review.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.630)

Overview of Review Score

The Review Score of 9.6 (9.630) out of 10 for Brackenbridge House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.805 for Brackenbridge House is calculated as follows: ( (128 Excellents x 5) + (22 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 154 Ratings = 4.805
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.825 Points relating to the number of positive Reviews for Brackenbridge House is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 = 3.825
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 May 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (1)

Florence

Florence Gamino

Job Title: Care Home Manager Joined: 2019

I am a Registered Nurse who has worked in care for more than twenty years. My qualifications include a Level 4 NVQ in Adult Social Care and further learning in dementia care. I am passionate about offering the best quality of life for people living with dementia, bringing them joy, happiness, and fulfillment.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brackenbridge House to verify any information. View our terms and conditions. Brackenbridge House has an Enhanced Service - more info.