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Brackenbridge House

Brackenhill, Victoria Road, Ruislip, London HA4 0JH
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One of the best care homes in the area, as the staff really do care about the resident!L S(Granddaughter of Resident/Service User)
Brackenbridge House, Ruislip
it feels like a home with a lovely garden and lots of kindness.D W(Daughter of Resident/Service User)
Brackenbridge House, Ruislip
The most amazing place! Gave my dad wonderful care that felt like home.Laura A(Daughter of Resident/Service User)
Brackenbridge House, Ruislip

Brackenbridge House is set in one and half acres of lawns and gardens with pathways and gardens for residents to enjoy. The home offers 'first class' person-centred care for the over 65's. Conveniently based in South Ruislip, all of London’s sights and sounds are within easy reach, while the Berkshire countryside is a short drive away.

Brackenbridge House is a 36 bedded purpose-built residential care home which benefits from the leadership...  

Care Provided by Brackenbridge House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,600 - £1,600£1,800 - £1,800
Residential Dementia Care£1,600 - £1,600£1,800 - £1,800

Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.

Contact Brackenbridge House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Florence Gamino (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 1997

Room Information

  • Single Rooms (36)
  • Single Rooms with ensuite Wet Room (36)

Visiting

  • Visit anytime, avoiding meal times 08:00-09:00 12:30-14:00 17:0018:00

Parking

  • Minimal parking space's, 10 Parking space available

Brackenbridge House Reviews (62)

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9.6

Brackenbridge House has a Review Score of 9.6 (9.618) out of 10, based on 12 reviews in the last 2 years. Over all time Brackenbridge House has 62 reviews.

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Review from S T (Partner of Resident) published on 24 October 2023 Submitted via Postal Card
Overall Experience
I found Brackenbridge House to be a very excellent place. It is very clean the staff are very friendly and able to assist any way they can. My partner's room was kept very clean and tidy (it felt more like a vacation room).

I could not hesitate to recommend this place, I would go as far to say that in the event I needed such care and attention in later years I would be happy to stay there,

Reply from Chante Woodley, Marketing Coordinator at Brackenbridge House

Thank you for your glowing review of Brackenbridge House. We're thrilled to hear that you found it to be an excellent place, from its cleanliness to the friendly and helpful staff. At Gold Care Homes, we strive to provide exceptional service to all our residents. Kind regards.

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Review from Janie R (Niece of Resident) published on 27 September 2023 Submitted via Postal Card
Overall Experience

I could not be happier with the wonderful care my beloved aunt is receiving at Brackenbridge House. She's so well looked after, the food is very high quality and her room and the home is spotless. The staff make it - they are warm, friendly and always smiling it's a perfect place for care.

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Review from James N (Son of Resident) published on 20 September 2023 Submitted via Postal Card
Overall Experience

The stagg make this place. They are excellent. Two in particular.

Reply from Chante Woodley, Marketing Coordinator at Brackenbridge House

Thank you for your review! Your feedback is important to us. We will pass on your kind message to the team. Gold Care Homes, strive as a team, to work closely with our residents families so we can provide the very best care for everyone in our homes.

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Review from Stella G (Friend of Resident) published on 20 September 2023 Submitted via Postal Card
Overall Experience
Brackenbridge House Care Home is a very pleasant home, sparkling clean with very friendly, helpful staff.

My neighbour tells me he enjoys his meals. He also says he is bored and I wonder if there could be a little more entertainment.

Reply from Chante Woodley, Marketing Coordinator at Brackenbridge House

Thank you for your review! Your feedback is important to us. It's great to have you and your friend as part of our Brackenbridge House family. We will pass on your kind message to the team and strive to coordinate more various activities. Gold Care Homes strives, as a team, to work closely with our residents so we can provide the very best care for everyone in our homes.

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Review from Laura A (Daughter of Resident) published on 16 May 2023 Submitted via Postal Card
Overall Experience

The most amazing place! Gave my dad wonderful care that felt like home.

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Review from Steve B (Son of Resident) published on 7 May 2023 Submitted via Postal Card
Overall Experience

My mother came in for three weeks respite care. The care home has a pleasant laid-back feel. All staff were very pleasant and helpful and my mother felt she was well cared for, enjoyed the food and company of the other residents. We did not have to worry about her care in any way and highly recommend this home.

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Review from Marian S (Sister-in-law of Resident) published on 27 February 2023 Submitted via Postal Card
Overall Experience

My brother-in-law has been at Brackenbridge House for two months. During this time he's been transformed from a sad, lonely individual to a new man. He certainly has a new lease of life we never expected to see. Although he has dementia, he has many lucid episodes and enjoys chatting to other residents and staff. He is very well looked after and cared for, more than we could imagine. He's 97 next month and looks ten years younger. Well done to all the happy staff for making he latter years so good.

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Review from Kevin L (Son of Resident) published on 3 January 2023 Submitted via Postal Card
Overall Experience

We are very happy with the care my father is receiving at Brackenbridge House. He is not always easy to deal with but is always treated with dignity and respect by carers who have got to know him and our family well. He particularly enjoys the food, which is excellent. Feedback about how my father has been has also been very good. Everyone is friendly and easy to deal with, which we appreciate.

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Review from Jill M (Friend of Resident) published on 18 October 2022 Submitted via Postal Card
Overall Experience

I am delighted with the standard of care here. The staff are efficient, friendly and kind. It gives me peace of mind to leave my very close friend here.

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Review from Keith H (Son of Resident) published on 10 October 2022 Submitted via Postal Card
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My mother has stayed at Brackenbridge House for the past two years. She was very comfortable and content. Only the last few months Mum went downhill with her health.

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Review from Maiz L (Grandson of Resident) published on 7 September 2022 Submitted via Postal Card
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We needed a place in London for my grandmother during our stay. Loved the care and attention. Understood my grandmother's needs and wishes. Felt safe and secure. The service was fantastic.

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Review from L S (Granddaughter of Resident) published on 7 April 2022 Submitted via Postal Card
Overall Experience

One of the best care homes in the area, as the staff really do care about the resident! Always professional, always kind. The staff are the best in doing a difficult job. I'm also pleased to see Brackenbridge is maintained and kept incredibly high standards all the way through the pandemic.

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Review from D T (Partner of Resident) published on 13 October 2021 Submitted via Postal Card
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Well looked after.

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Review from G T (Wife of Resident) published on 1 October 2021 Submitted via Postal Card
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Very friendly staff. The premises are well looked after and kept very clean.

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Review from Andrew H (Son of Resident) published on 28 September 2021 Submitted via Website
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Responsive and attentive staff, clean premises and a lovely garden for residents to go out for a walk in. Brackenbridge House was an ideal care home for my mother to spend two weeks' respite in. I would not hesitate in recommending the home to other people. Special mention must go to the care home manager, who is extremely dedicated and kind in her job.

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Review from S H (Daughter of Resident) published on 30 June 2021 Submitted via Postal Card
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I found the staff kind, helpful and pleasant. Mum is receiving excellent care and the family are pleased that she is settled in and she is being well cared for.

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Review from N W (Friend of Resident) published on 28 June 2021 Submitted via Postal Card
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Brackenbridge House is very convenient to access by car or public transport. The place is well managed, clean and efficiently run. The residents appear well cared for.

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Review from Debbie A (Daughter of Resident) published on 24 June 2021 Submitted via Postal Card
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Mum is happy here. The staff are wonderful. Mum is well cared for. Very welcoming to visitors. A lovely clean home.

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Review from Lucy S (Daughter of Resident) published on 31 March 2021 Submitted via Postal Card
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Dad has settled in well. He is very complimentary of the care he receives and says he feels safe and comfortable. I have great peace of mind and am confident he is being cared for. He loves the activities and the company of the other residents.

Reply from Jemar Legister, Marketing Associate at Brackenbridge House

Hi there, thank you for taking the time to leave such a positive review. We are delighted to know that the quality of care we provide has met the expectations of your dad. Here at Gold Care Homes, we ensure all our residents live safely and comfortably as we create a home away from home feel within...  

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Review from Ronald H (Husband of Resident) published on 11 March 2021 Submitted via Postal Card
Overall Experience

Always appeared very efficient.

Reply from Jemar Legister, Marketing Associate at Brackenbridge House

Thank you for leaving a review. The staff at Brackenbridge House are very efficient in the way they work. This gives the team more time to ensure they are providing the high quality of care all our residents deserve. Thank you and stay safe.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 May 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (20) & Events (0)

News
  • 07 Aug 2026

    On 15th July 2026, we packed up for a lovely day by the sea after a few of our residents mentioned how much they’d enjoy a trip to the beach....

  • 17 Jul 2026

    We were delighted to host a vibrant World Cup-themed BBQ Open Day as part of Care Home Open Week. During our BBQ, we welcomed and hosted our wonderful residents, team,...

  • 13 Jul 2026

    Our lovely residents from Brackenbridge House Care Home enjoyed a wonderful day out at Hounslow Urban Farm on 21st May 2026, spending time with a variety of animals and taking...

Upcoming Events

There are no upcoming events for Brackenbridge House.

Awards / Recognitions (12)

  • 30 Jan 2026Recipient: Gold Care Homes
  • 28 Feb 2020Recipient: Gold Care Homes
  • 03 Dec 2019Recipient: Gold Care Homes

Accreditations

There are no accreditations posted yet for Brackenbridge House.

Meet the Team (1)

Florence Gamino
Florence GaminoJob Title:Care Home ManagerJoined: 2019

Florence, a Registered Nurse with a valid PIN from NMC, has been working in the care sector for more than 20 years. She holds a manager’s award level 4 and a certificate in dementia care. As a member of the Royal College of Nursing, she utilises her nursing skills to contribute to the care of residents.

She previously managed a care home registered with CQC for more than 15 years. She is passionate about offering the best quality of life for people living with dementia, bringing them joy, happiness, and fulfilment.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brackenbridge House to verify any information. View our terms and conditions. Brackenbridge House has an Enhanced Service -more info.