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- Brackenbridge House care home

One of the best care homes in the area, as the staff really do care about the resident!L S(Granddaughter of Resident/Service User)

it feels like a home with a lovely garden and lots of kindness.D W(Daughter of Resident/Service User)

The most amazing place! Gave my dad wonderful care that felt like home.Laura A(Daughter of Resident/Service User)

One of the best care homes in the area, as the staff really do care about the resident!L S(Granddaughter of Resident/Service User)

it feels like a home with a lovely garden and lots of kindness.D W(Daughter of Resident/Service User)

The most amazing place! Gave my dad wonderful care that felt like home.Laura A(Daughter of Resident/Service User)

Brackenbridge House is set in one and half acres of lawns and gardens with pathways and gardens for residents to enjoy. The home offers 'first class' person-centred care for the over 65's. Conveniently based in South Ruislip, all of London’s sights and sounds are within easy reach, while the Berkshire countryside is a short drive away.
Brackenbridge House is a 36 bedded purpose-built residential care home which benefits from the leadership...
Care Provided by Brackenbridge House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 36 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.
The price(s) shown are provided by the care home. Contact Brackenbridge House for full pricing details and T&Cs.
Contact Brackenbridge House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Gold Care Homes
- Private Owned
Person in charge
- Florence Gamino (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 1997
Room Information
- Single Rooms (36)
- Single Rooms with ensuite Wet Room (36)
Visiting
- Visit anytime, avoiding meal times 08:00-09:00 12:30-14:00 17:0018:00
Parking
- Minimal parking space's, 10 Parking space available
Brackenbridge House Reviews (62)
Brackenbridge House has a Review Score of 9.6 (9.618) out of 10, based on 12 reviews in the last 2 years.
Over all time Brackenbridge House has 62 reviews.
Very happy with the care and attention given. Staff are very pleasant.
Thank you for your 5* review, your feedback is very much appreciated by the home. Kind regards
My friend is very happy with Brackenbridge. The staff are very caring and helpful.
Thank you for your review; it is very much appreciated. Kind regards.
The current management team have made a big improvement to the care home. All the staff are very attentive. My visit with my brother was on my mother's 93rd Birthday and they made a lot of effort to ensure she enjoyed it.
Thank you for your review. I am so glad to hear that you are happy with continued improvement to all aspects of our care and services at Brackenbridge. The team are working very hard and to know that families and residents are noticing all efforts, will give them the recognition they deserve....
I am satisfied with the care given to residents. Care workers are doing a marvelous job during Coronavirus. They kept the care home running in spite of all ups and downs. Keep up the good work. God bless you all.
Thank you for your kind review, we're pleased to know that your opinion of our homes is positive. Our staff will be pleased to hear that they are doing a marvellous job. Wishing you the best, stay safe.
The home has significantly improved since the new manager and deputy manager have taken over. The care my mum has received has been excellent and they have been really accommodating during lockdown with calls and Facetime calls.
Take care and stay safe.
Mum had a great time at Brackenbridge house whilst I was away on holiday. I really appreciate everything that the staff did for her while I was away. Looking forward to visiting the home again soon with Mum to partake in their activities. Dropped by today to thank all the staff and to visit the friends Mum made during her stay.
Thank you for letting us know, we're happy to have her, many thanks!
The home is always clean and tidy. The staff are very helpful and are running the place perfectly.
Lovely comments, many thanks for your kind review.
Without the care and dignity my Mother received during her residential stay, I doubt very much she would have lived to the great age of 93. I will never be able to thank the staff enough for their diligence and support.
Absolutely wonderful, thank you for your kind comment.
Excellent choice of residential home for any service users in need, they are never left alone.
Thank you for your very kind feedback. The staff will be very pleased to hear that you believe the service is nothing less than excellent.
General bathroom shower not functioning. Boiler/heating breaks down every winter. A complete re-plumbing needs to be done. Electricity - cuts out (lighting) There is no communication from Goldcare re maintenance planning for the year or budget allocation.
While coming to visit my relative, I was very happy to see the way the home was run. Very friendly all staff, domestic and carers was a pleasure to visit and see how much the residents were treated and taken care of. Carry on the good work.
Thank you for your kind words, Jean, they are very much appreciated.
Everyone was awake, activities going on.
Asked other residents what they thought and all came back with positive remarks.
Feeling OK about leaving my mother in law for two weeks respite care.
Dear Janet,
Thank you for your kind review.
Best regards.
However, during the last three years, the changes in management and lack of permanent staff and also the fact that staff are overworked has made me doubt that the home offers the best care. We have also had financial issues due to the home continuing to take funds from her account after she had gone under the threshold.
My father always has a twinkle in his eyes when we visit. He's always clean and tidy, eats well, looks good other than when he might be unwell. Staff are always attentive, pleasant and helpful, can't do enough for the residents. Plenty of activities where they all take part in.
Hi Stephen,
Thank you for your kind words. Our GCH family strive for excellence, our strict recruitment policy ensures these traits.
Happy to hear your thoughts on any improvements you would like to see implemented.
I visit most Sunday afternoons and am always impressed by the welcome from the staff. The tea/cake and biscuits are served with a smile and always welcome. The place is clean and no smell of old age. The reception rooms are comfortable. My friend's bedroom is always clean and tidy and my friend speaks well if the general conditions and meals.
Hi Elizabeth,
Thank you for your kind words.
Thanks.
I find the home very nice, staff are helpful and kind. They make a lovely cup of tea and my friend seems very happy.
Hi Margaret,
Thank you for your kind words. Totally agree, the tea is great, but the biscuits are better!
Fantastic home! Very friendly. Thank you.
Hi Beth,
Thank you for your kind words.
Only my second visit, but my dad seems happy and that's all that matters.
Hi Andrew,
Thank you for your review. Happy to discuss any recommendations you may have for improvements.
Thanks.
Dalbir.
Staff are very helpful and the activities are good. My friend seems well looked after and secure.
Hi Janet,
Thank you for your kind review. Feel free to recommend any new activities that your friend may enjoy.
Dalbir.
The staff are always polite and helpful.
Hi Deborah,
Glad to hear you are happy with our service. Feel free to discuss any recommendations for improvements with our Home Manager.
Dalbir.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 May 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (20) & Events (0)
- 07 Aug 2026
On 15th July 2026, we packed up for a lovely day by the sea after a few of our residents mentioned how much they’d enjoy a trip to the beach....
- 17 Jul 2026
We were delighted to host a vibrant World Cup-themed BBQ Open Day as part of Care Home Open Week. During our BBQ, we welcomed and hosted our wonderful residents, team,...
- 13 Jul 2026
Our lovely residents from Brackenbridge House Care Home enjoyed a wonderful day out at Hounslow Urban Farm on 21st May 2026, spending time with a variety of animals and taking...
There are no upcoming events for Brackenbridge House.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Gold Care Homes
- 28 Feb 2020Recipient: Gold Care Homes
- 03 Dec 2019Recipient: Gold Care Homes
Accreditations
There are no accreditations posted yet for Brackenbridge House.
Meet the Team (1)

Florence, a Registered Nurse with a valid PIN from NMC, has been working in the care sector for more than 20 years. She holds a manager’s award level 4 and a certificate in dementia care. As a member of the Royal College of Nursing, she utilises her nursing skills to contribute to the care of residents.
She previously managed a care home registered with CQC for more than 15 years. She is passionate about offering the best quality of life for people living with dementia, bringing them joy, happiness, and fulfilment.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Brackenbridge House to verify any information. View our terms and conditions. Brackenbridge House has an Enhanced Service -more info.