Lakeside House

21 Chadwick Road, Leytonstone, London E11 1NE
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8.7 2 Reviews
  • Lakeside House, London
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Care Provided

Primary Care Categories

  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 7 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Good to Know

Group/Owner

Person in charge

  • Umadevi Panicker (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages from 18 to 65

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024

Room Information

  • Single Rooms (7)
  • Couples/Companion Rooms (0)

Parking

  • 2 parking spaces available in the site and 1 hour free parking in certain places in the street

Are you the Owner/Manager of Lakeside House? View your Advertising Options

Lakeside House Reviews (2)

8.7

Lakeside House has a Review Score of 8.7 (8.734) out of 10, based on 2 reviews in the last 2 years.
Over all time Lakeside House has 2 reviews.

Overall Experience
  • 1
  • 1
  • 0
  • 0
  • 0
Date Published
  • 2
  • 0
  • 0
  • 2
  • 0
Reviewer Connection to Lakeside House
  • 1
  • 1
Total of 2, showing 1-2
Review from S M (Sister of Resident) published on 17 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother has been a resident here for more than a decade, and he feels very much at home. The staff and management are very caring and supportive.
I receive timely updates about him from his key worker and feel at ease knowing that he is well cared for.
The home caters for his specific dietary
needs and is sensitive to religious needs also.
I would recommend this home for a loved one!
Reply from Umadevi Panicker, Registered Care Manager at Lakeside House

Thank you for this review report. We are trying to be caring, safe, effective, well-led and responsive to the service we provide. Our team deserve a loud applause.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A F (Brother of Resident) published on 17 January 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
We have found the staff friendly, caring and responsive. The manager is proactive and attentive. Excellent marks for communication and keeping the service user's family members informed timeously. In short, a well-run care home.
Reply from Umadevi Panicker, Registered Care Manager at Lakeside House

Thanks for the review report; we are trying to be caring, safe, effective, well-led and responsive. Our team deserves a loud applause.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.7 (8.734)

Overview of Review Score

The Review Score of 8.7 (8.734) out of 10 for Lakeside House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.1 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.609 for Lakeside House is calculated as follows: ( (14 Excellents x 5) + (9 Goods x 4) ) ÷ 23 Ratings = 4.609
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.125 Points relating to the number of positive Reviews for Lakeside House is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 7 registered maximum number of service users is 1.4, which has been reached with 2 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Lakeside House

What types of Care is Lakeside House registered for?

Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Lakeside House have?

There are 7 Single Rooms.

What are the Facilities & Services at Lakeside House?

Close to Local shops, Near Public Transport, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Lakeside House to the centre of London?

8.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lakeside House to verify any information. View our terms and conditions. Lakeside House has an Basic Service - more info.