
My mother is 105 years old and thriving at Hall Grange with the exceptional care they provide.Graham D(Son of Resident/Service User)

The facilities were exactly what he needed, space and a magnificent outdoor areaRichard N(Brother of Resident/Service User)

I feel happy that my mum is safe and well looked after.E F(Daughter of Resident/Service User)

My mother is 105 years old and thriving at Hall Grange with the exceptional care they provide.Graham D(Son of Resident/Service User)

The facilities were exactly what he needed, space and a magnificent outdoor areaRichard N(Brother of Resident/Service User)

I feel happy that my mum is safe and well looked after.E F(Daughter of Resident/Service User)

Hall Grange, in Shirley, Croydon, offers a person-centred service for residents with old age related care needs within a spacious and comfortable interior that makes the most of carers' skills and talents. Hall Grange offers residential and dementia care for up to 86 older people.
Located three miles east of Croydon town centre, Hall Grange has an excellent local reputation, with relatives and volunteers involved in events and activities at the...
Care Provided by Hall Grange
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 86 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Hall Grange for full pricing details and T&Cs.
Contact Hall Grange to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- MHA
- Voluntary / Not for Profit Owned
Person in charge
- Abiodun Williams (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (86)
- Single Rooms with ensuite Wet Room (86)
Hall Grange Reviews (73)
Hall Grange has a Review Score of 9.6 (9.642) out of 10, based on 26 reviews in the last 2 years.
Over all time Hall Grange has 73 reviews.
As a daughter I couldnt fault the care everyone showed her. Mums only complaint was the food (used to be a cook) although what we saw was adequate.
The staff were excellent, which I am grateful for making her time there comfortable.
Sad Mum never made it into the 'wilderness' although we often did essecially if we had the great grandchildren with us. Mum was a keen gardener and Lucy was a great help trying to involve Mum with the garden club.
Would diffently recommend care home.
Thank you for your kind words. We are very fortunate to have the wilderness at our doorstep for our residents and continue to work with the team to bring the outdoors in for those who are not able to access the space easily. We have recently implemented a program of "Come Dine with Me" for...
It is kept clean and the staff encourages the residents to take part in the activities.
It has a lovely atmosphere and the residents look and seem happy.
Thank you very much for your kind and positive feedback. We are pleased to hear that you enjoyed the warm and friendly atmosphere at Hall Grange and noticed the efforts of our staff to keep residents engaged and involved in activities.
This initial impression has been more than justified by sons' and my experience. I go in frequently unannounced beforehand virtually everyday. The senior carers are very knowledgeable, experienced and helpful, kind and understanding. Furthermore all the carers I encounter are extremely friendly, caring and thoughtful and from my observations there is little turnover of staff which is particularly important in the case of those suffering from dementia. The staff appear to be happy in their work. It's very impressive that virtually all the staff (not only those on my wife's floor) know her name and greet her by such when they see her. There are many activities on offer but despite concerted efforts by the staff they have been unable to get my wife who also suffering from Parkinson's disease to engage for any substantial period
Thank you very much for taking the time to share such thoughtful and positive feedback about your experience at Hall Grange. Your kind words mean a great deal to the whole Hall Grange team and will be shared with them as encouragement and recognition of their hard work. Thank you again for your trust in us and for taking the time to provide such valuable feedback.
We are so grateful for the wonderful care my dad receives. The staff are truly amazing-kind, caring, professional, and always willing to go the extra mile. The home itself is warm and welcoming, with excellent facilities that make it feel comfortable and homely. Moving dad into a care home wasn't easy, but the staff made the settling-in process so much easier for both my dad and our family during what was a very stressful time. We can't thank them enough for their compassion, support, and dedication. I would highly recommend this care home to anyone looking for exceptional care.
Thank you so much for your kind words. It means a great deal to us to know that you feel your dad is well cared for and supported at Hall Grange. He is truly loved by whole team, and we're grateful for the trust your family placed in us, he is part of our Hall Grange family. It is a with great...
The staff are all amazing , very kind and caring and my brother is safe and very well cared for.
There are varied daily activities and Fun Friday in the hub is not to be missed.
All the staff are friendly and helpful from the most senior members of staff to the most junior and know all the residents by name.
Many staff have worked there for a long time and the continuity of care is excellent ,which is very important for the residents and their families.
Thank you so much for your heartfelt message. It means a great deal to us to know that your brother is well cared for and supported at Hall Grange. He is truly loved by whole team, and we're grateful for the trust your family placed in us, he is part of our Hall Grange family, and we are so pleased...
They encourage making the room as homely and familiar as needed to make the residents feel more at home.
I would have no issue recommending Hall Grange to anyone who might be looking for a care home for a loved one.
Thank you for your lovely review. We are so pleased to hear that your Dad is happy and well cared for at Hall Grange. He is part of the Hall Grange family and we are happy he is settling in well here. Our team work very hard to create a warm and supportive environment, and it's wonderful to know...
Mums room was light, cosy and always smelt nice. The lounge and dining areas spacious with easy access. There are beautiful gardens available to wonder around which we all enjoyed very much, especially in the spring and summer. Mum seemed to enjoy the food with puddings being her favourite. The weekly "Fun Fridays"were quite an experience with staff joining in singing and dancing. We appreciate all that was done to care for Mum.
Thank you for your lovely review. We are so pleased to hear that your Mum was happy and well cared for at Hall Grange; she was part of the Hall Grange family and is truly missed. Our team work very hard to create a warm and supportive environment, and it's wonderful to know that the activities, and surroundings are making a positive difference. Your kind words mean a lot to us.
My mum had been a resident in Bluebell for the last four years. During that time all staff, without exception, treated my mum with care, dignity and understanding. The staff in Bluebell became my mums second family and it meant that our worries about mums safety, hygiene, meals, activities and quality of life were all catered for. Mums room was light and airy, we put her own little bits of furniture, pictures and ornaments in her room to make it more homely and individual. The room was always cleaned to a high standard and smelt fresh. The communal living areas are spacious and again bright and light, exactly what the residents need. There are new staff members doing the activities at the home now, who are beyond fantastic, creating relevant daily activities from painting, making things, baking, spending time in the garden planting, bingo, singing and fun Friday celebrations. An absolute asset to the Hall Grange team, especially important to residents with dementia to keep them active.
Thank you so much for your heartfelt message. It means a great deal to us to know that your mum felt cared for and supported at Hall Grange. She was truly loved by whole team, and we're grateful for the trust your family placed in us, she was part of our Hall Grange family and we miss her dearly....
Within the dining area - staff need to be able to confirm what the soup was. Asked for cheese sandwiches on brown, got cheese and egg on white.
Insufficient food portions and the type of food for a diabetic. Time lapse between the last meal and breakfast is too long. Asked for an early breakfast due to church service - didn't arrive until 10:30 AM. Evening access to be reviewed.
Thank you for your feedback, we appreciate your kind comments about our staff, especially Pauline. We acknowledge the concerns raised regarding the dining experience and have already begun making improvements, including inviting families to dine with us and share their feedback. We are also...
My Father has been at Hall Grange for 18 months now. We moved him to be closer to me.
He is very well looked after and all the staff are kind, friendly, respectful and patient with him. The food has improved since he arrived and his favourite of scampi is made especially for him.
The activities programme is brilliant and the girls work hard to think of new things to do. Bingo, crafting, music, karaoke, quizzes, cooking and themed celebrations. Dad particularly likes cheese and wine and Fun Friday. There are drink making facilities for visitors in The Hub .
His room has a wonderful view of The Wilderness. There is a large patio and seating area for warmer days. The purpose built building is spacious, airy and full of light. It gives me piece of mind that he is well cared for. Any maintenance issues are dealt with quickly. The staff are a good support for me too. Thank you.
Thank you for your lovely review. We are so pleased to hear that your father is happy and well cared for at Hall Grange. Our team work very hard to create a warm and supportive environment, and it's wonderful to know that the activities, food (especially the scampi), and surroundings are making a...
My dad spent just under 3 years at Hall Grange, having moved in shortly after my mum died. We visited lots of care homes at the time and Hall Grange was by far the nicest and best option; it's clean, residents are encouraged to be as independent as possible, there are nice communal areas and gardens so they aren't confined to their rooms, staff are always on hand (not hiding away as I saw in many places). The senior staff were so friendly and compassionate at what was a difficult time for us both and made an agonising decision for me slightly easier. Dad was made to feel at home immediately and encouraged to participate in activities. I was allowed to visit at almost any time, take in food and join him for meals. As his mental and then physical health deteriorated over time, the staff stepped in to do more and more for him with kindness and a desire to maintain his dignity. I was always kept up-to-date on his condition. I couldn't have hoped for better.
Mum has been more than happy staying at Hall Grange, which is reassuring for me. Plus Mum has joined in with all the activities and enjoyed them thoroughly. The staff are amazing, they are always willing to help with anything and always smiling and happy.
Thank you so much for your kind words. We're really pleased to hear that your mum is happy at Hall Grange and enjoying the activities. Your feedback means a lot to the team, and I'll be sure to share your lovely comments with them.
My mother enjoyed living at Hall Grange and liked some of the entertainment and loved the staff. Our Mum experienced the very best care and was treated with the utmost dignity during her time at Hall Grange. The staff went above and beyond to encourage my Mum to eat, drink and take her medication. Our family appreciated everything that was done for Mum.
Thank you so much for your heartfelt message. It means a great deal to us to know that your mum felt cared for and supported at Hall Grange. She was truly loved by the team, and we're grateful for the trust your family placed in us. Please know we're thinking of you all.
Very warm and pleasant greeting from members of staff. Room was fine. Carers were extremely kind, understanding and polite. Generally food was ok. The outside area was kept well. Lots of enjoyment in the garden, walking through the wilderness area so pleasant. Many thanks.
Thank you so much for your kind feedback. We're delighted to hear you felt welcomed and well cared for by our team, and that you enjoyed the room and garden areas. We appreciate your comments about the food and will continue to work on improving wherever we can. It was a pleasure having you with us, and we hope to welcome you again soon.
Always someone to talk to.
Garden is beautiful to sit in.
Staff are very good and helpful.
Thank you for your lovely feedback. We're so pleased you enjoy the activities, the garden, and the support from our team. It means a lot to us to know you feel happy and well cared for.
Music therapy is lovely - for me as well as my wife. Other activities probably happen at times when I am not present. Obviously, in the dementia area, abilities are very limited.
Thank you so much for your kind words and thoughtful feedback. We're delighted you and your wife enjoy the home, the surroundings, and especially the music therapy. Your comments mean a lot to the team, and we'll continue doing our best to support you both.
Overall we were happy with the care given. Although the care home is primarily Residential/Dementia it would be good if staff were fully medically trained, which would give peace of mind to both residents and their families.
Activities are good, however entertainment was lacking over the weekends and Bank holidays. It would be good if staff could encourage residents (where possible) to join in the activities or even to remind them of events planned for the day.
Thank you for your feedback and kind words about the care provided. We're glad to hear you were happy overall with the experience.
Our dad was at Hall grange from December 24 to February 25. Until his passing. Dad's care was very good carers on the whole did everything to make dad feel comfortable. The staff were very approachable and endeavoured to put right any problems we encountered.. Hall Grange is extremely clean and well maintained. Dad passed away in Hall grange and we found the staff to be so respectful and caring to us all on the very sad day that he passed. I have no hesitation in strongly recommending this lovely home.
Thank you so much for your kind words. We're truly grateful you took the time to share your experience. It was our privilege to care for your dad, and we're glad to know our team was able to support you and your family during such a difficult time.
Mum's ability to live independently sadly deteriorated over night. The situation was devastating. At time of great sadness and confusion, the staff at Hall Grange were heaven sent. Mum was taken in for Respite Care immediately, and was shown great compassion, care respect and love. Hall Grange is a beautiful place, full of grace and kindness.
Thank you for your heartfelt words. We're deeply touched and privileged to have supported your mum during such a difficult time. It means so much to know we made a difference.
From the minute Mum went into Hall Grange our worries ended. Mum's smile returned and as time went on, it was clear to see why, all the staff, not just her immediate carers, made efforts to care for Mum and engage with her. They all 'knew' Mum's personality and enjoyed looking after her, and Mum fed off this positive approach. Her time at Hall Grange was happy, and her passing in such a loving environment was as good as we could have wished for.
Thank you so much for your kind words - it means a great deal to us. We're truly honoured to have cared for your mum and to have brought comfort to your family.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 January 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (5) & Events (0)
- 25 Nov 2025
3 weeks of care for the price of 2 Whether you're planning a break or exploring longer-term options, our short stays give older loved ones the chance to relax, socialise...
- 30 Jan 2025
There’s nothing like MHA at Christmas. Our care homes, retirement living schemes, and communities are filled with tinsel, Christmas trees, and lights - a burst of light in the gloom...
- 30 Jan 2025
Working in social care is not for the faint hearted. Long hours, challenging circumstances and dealing with vulnerable individuals would put plenty of people off. Despite all this, 19-year-old Olivia...
There are no upcoming events for Hall Grange.
Accreditations
There are no accreditations posted yet for Hall Grange.
Meet the Team (1)

Abiodun Williams is the Home Manager at Hall Grange with over 20 years health and social care experience.
Frequently Asked Questions about Hall Grange
What types of Care is Hall Grange registered for?
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Hall Grange have?
There are 86 Single Rooms.
What are the Facilities & Services at Hall Grange?
Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Hall Grange to the centre of Croydon?
2.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hall Grange to verify any information. View our terms and conditions. Hall Grange has an Enhanced Service -more info.