Hanwell House

My nan sadly was only there for 6 months after grandad passed away and I do not think the family could havd asked her to be in a nicer place.

They catered to her every need, put up with visits from someone every other if not every weekend.

Always got the vibe that they were not their just to do a 9-5 job and go home the staff actually cared.

An amazing place for a loved one to call their home. Staff are so caring and helpful and the place is run by the manager who works from dusk till dawn making sure the staff and residents are really looked after. So happy my mother spent her last few years there loved and cared for.

We were extremely fortunate to find Hanwell House and get a room for my father. We are eternally grateful to the manager. The care my father received from the staff at Hanwell House was outstanding. Within a week, my father gained weight, his hair and beard and toenails were trimmed and he looked great. My father had space and freedom to roam around and he had lots of lovely residents to sit with and talk to. He had been very lonely at home, the staff fussed over him 24/7 and encouraged him to join in with all the activities. He had wine with his home-cooked dinners every night (alcohol-free) and his room was personalised with all his pictures and artwork and he could listen to his jazz music and watch his movies. Hanwell House for us was outstanding.

All the staff are amazing, the Manager is always available to speak to you and always conversing with residents and visitors. Mum has come on leaps and bounds, the family are extremely happy with the placement and mum loves it there.

The manager and the team at Hanwell House have looked after my brother, who had Alzheimer’s, for the past five years until his death this month. They have been very caring in all respects and the manager, is always there to talk to relatives, and the staff make everyone welcome at any time of day and always with refreshments. There is nearly always some form of entertainment under way and lots of interaction with the staff. They could not have looked after my brother’s needs better.

Hanwell was able to facilitate him passing in his own bed with the support of palliative care, which was important to him. I am extremely grateful and humbled by their love and care. Everyone who works there should be very proud.

My uncle became a resident at Hanwell House last March until he passed away after a stroke on 1st Jan 2018. I can not recommend Hanwell House and their wonderful caring and very professional staff highly enough.

My uncle was very happy and made to feel very welcome at Hanwell House and the staff do go way above to make sure the residents are looked after so carefully and thoughtfully and all the staff are a credit. Thank you, Hanwell House.