58-60 Beaufort Avenue, Kenton, Harrow HA3 8PF
Owner: Ramnarain Sham
Person in charge: Ramnarain Dyanan Sham (Owner/Manager)
Local Authority / Social Services: London Borough of Harrow Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 15 Service Users
Registered Care Categories*: Mental Health Condition • Old Age
Single Rooms: 7
Shared Rooms: 4
Rooms with ensuite WC: 5
Weekly Charges Guide: Personal Care Single £450 – £550 , Personal Care Shared (per person) up to £420 (These prices are only a guideline, please contact Hazelwood House to find out the exact price for your requirements.)
Facilities & Services: Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Hazelwood House: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 6.2 out of 10 for Hazelwood House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Hazelwood House in Google's Search Results – more info
b) The score for the number of positive Reviews is 1.7 out of 5 from 1 positive Reviews in the last 48 months. (A 48 month period has been used as there were no positive reviews in the last 24 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.5 for Hazelwood House is calculated as follows: ( (6 Excellents x 5) + (6 Goods x 4) ) ÷ 12 Ratings = 4.5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. If there are no Positive Reviews in the last 24 months, then 2.5 points are available for the number of Positive Reviews in the last 48 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews; 3.00 points for the first Positive Review, and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 24 months, then 2.5 points are available for the number of Positive Reviews in the last 48 months. The calculation is the same as above, except the points are divided by 2.
The 1.667 Points relating to the number of positive Reviews for Hazelwood House is based on 1 positive Reviews in the last 48 months and is calculated as follows:
3.00 = 3 then divided by 2 = 1.500
Target of 3 positive Reviews (15 registered maximum number of service users ÷ 5). 1 Reviews ÷ 3 Target = 0.333, then divided by 2 = 0.167
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
4.5 out of 5 from 1 Reviews over all timeHazelwood House has a Review Score of 6.2 (6.167) out of 10 and an Average Rating of
Review submitted on 5 October 2015 from a Website Submission by Sarah S (Volunteer). on Monday 5 October 2015 . Relates to August 2015.
The place looked very tidy, fresh and cheerful with the residents sitting relaxed in a large room overlooking a well maintained garden. The residents are treated with care and respect. Highly recommended.
How likely would you be to recommend Hazelwood House? Extremely Likely