
The staff are unfailingly cheerful and patient, and my grandmother has a rich lifeL B(Granddaughter of Resident/Service User)

The various activities in the care home keep Dad mentally and physically stimulatedJacqueline H(Daughter of Resident/Service User)

Kent House - amazing! The home is clean, warm, and welcoming.L E(Friend of Resident/Service User)

The staff are unfailingly cheerful and patient, and my grandmother has a rich lifeL B(Granddaughter of Resident/Service User)

The various activities in the care home keep Dad mentally and physically stimulatedJacqueline H(Daughter of Resident/Service User)

Kent House - amazing! The home is clean, warm, and welcoming.L E(Friend of Resident/Service User)

Kent House is a fantastic Residential Care Home specialising in Dementia care and is located in a quiet residential cul-de-sac in Harrow Weald off Long Elms Road.
There is always an event or an occasion to celebrate at Kent House, the staff make sure they hold many activities so that their residents are always on their toes with exciting things to do. Kent house always welcomes visiting families and friends...
Care Provided by Kent House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.
The price(s) shown are provided by the care home. Contact Kent House for full pricing details and T&Cs.
Contact Kent House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Gold Care Homes
- Private Owned
Person in charge
- Ebbie Azigwe (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2015
Room Information
- Single Rooms (40)
- Single Rooms with ensuite Wet Room (40)
Visiting
- Anytime, except during meal time. Meal times are: 08:00- 09:00 12:30 -13:30 17:00- 18:00 Please avoid visiting during these times only.
Parking
- 10 free parking space available
Kent House Reviews (156)
Kent House has a Review Score of 9.6 (9.587) out of 10, based on 13 reviews in the last 2 years.
Over all time Kent House has 156 reviews.
O.K. very happy with the staff.
Best wishes,
Ebbie
I feel safe with my mum being looked after here.
Thank you for taking the time to share your lovely feedback. We're so pleased to hear that your mum is receiving such great care and that you always feel welcome when you visit. Knowing you feel reassured that your mum is safe and well cared for means a great deal to us.
Thank you again for your kind words.
Best wishes,Ebbie
Most pleasing experience at Kent care home.
Thank you for your kind review. We're delighted to hear you had such a positive experience at Kent House.
Best wishes,Ebbie
I feel that the team lead listen & support with any issues that may arise.
The main cook provides a variety of meals & is very friendly & accommodating.
Thank you for taking the time to share your kind feedback.
We're so pleased to hear that you've found our team welcoming, supportive and always willing to listen. It's lovely to know you've felt included as a family, and your kind words about our chef and the variety of meals mean a great deal too.
Best wishes,Ebbie
Food was lovely / Staff friendly and helpful Nice atmosphere and great music.
Thank you for your lovely feedback and for taking the time to share your experience. We're delighted to hear you enjoyed the food, friendly atmosphere and music during your visit at Kent House and that we made you feel so welcome.
Best wishes,Ebbie
My father, aged 90, had dementia & could not live alone in his home (healthwise & otherwise). In December 2023, he moved into Kent House (KH), Harrow, for Care staff to look after him (his overall mental / emotional / physical welfare) & staff were trained to handle dementia issues with residents. He settled in nicely. KH was exemplary (entire Care Home + Management + All Care Staff + All Services Provided) that made him happy in his "home" + all Care Staff (faces & voices) looking after him. Hospital visits (his health emergencies) made him unhappy outside KH & want to return there. His possible move to a Nursing Home was scrapped: he would not settle in away from KH. His sad health decline (August 2025) yielded overall decisions (my sister/doctor, & KH Management) that he did NOT leave KH (for a hospice or hospital). Obviously, KH did plenty right to make him feel settled there - all decisions made that he stayed at KH only !! I recommend KH 100% to look after all your loved ones.
Thank you for your kind words and recommendation! Warm regards, Ebbie
When my father was moved to Kent House, it was a big shift in our lifestyle as a family. Up to that point, despite his age of 90 years, he had been independent but due to dementia he was struggling to manage on his own. When we visited Kent House I felt an immediate sense of friendliness and a good atmosphere as well as freshness and brightness. All the residents seemed very comfortable and the staff were genuinely committed. After my dad was admitted to Kent House in December 2023, he settled in very well and all his needs were attended to with sensitivity and compassion. At times he was a bit cantankerous but this was managed with alacrity and good humour. There were times he was admitted to the hospital as an emergency, but this was handled calmly and a huge weight was taken off my shoulders. I cannot recommend this Home more highly and have been very satisfied with the care delivered with compassion and kindness.
Thank you for sharing your experience. Your kind words really do mean a lot to everyone here, and I am truly appreciative that you have taken the time to recommend us in this way. Thank you. Ebbie
Great and accommodating staff, friendly and helpful. The BBQ was great, even mum came down to dance. She does struggle to leave the bed. 10 out of 10.
Thank you for your review, I am happy you and your mum enjoyed the BBQ, and I will be sure to share your kind words with the team.
The annual BBQ was lovely. It was a very friendly atmosphere. The staff were warm and welcoming and even though there were many guests, the staff still found time to check on the residents. The spread of food was amazing, something for every preference. The live music was great. Overall a lovely afternoon, well done Kent House staff.
Thank you for your lovely feedback. I am pleased you enjoyed the BBQ and the atmosphere, and I look forward to seeing you at our next event.
Since arriving at Kent House my mum has been treated with nothing short of incredible care. Friendly staff with a continuous drive to do the absolute best by all residents. Always somebody available to assist if needed whilst allowing residents to feel independent where possible. Highly recommend Kent House and the team.
Thank you for your lovely feedback, I will make sure to share your comments with the team.
The Team at Kent House, especially one member of staff, kept me informed of our relative's physical and mental health as he declined. Being 12,000 miles away, this constant interaction gave the whole family peace of mind - that our relative was in safe hands. When he passed, the whole team at Kent House provided support and guidance through the very difficult & emotional period.
Thank you so much for taking the time to leave us a review and for sharing your experience.
She had cancer and she was there for six weeks, Kent House, the staff in Kent House are helpful, looking after often unpleasant residents with extraordinary professional patience.
Thank you for your kind words. I am glad your Aunt felt well cared for and my team and I appreciate your recognition. Regards,
After 11 months as a resultant brain stroke patient cared in a wonderful hospital ward in Italy, Kent House is as good a contrast. I have experience, the local hospital does not compare to the medical care in Italy. However, the staff in Kent House are helpful, looking after often unpleasant residents with extraordinary professional patience. Kindness is always the rule with patients who never show this returned. I have already recommended this place to another elder patient hoping they are more appreciative of the high level of care.
Thank you for your 5-star review and for acknowledging the kind and compassionate care we provide. Warm regards, Ebbie.
I would highly recommend this care home for peace of mind knowing your loved ones are cared for.
It's that time of life, when my father needs additional help and care to continue going forward. I'm a busy son with the responsibility of having to look after my father at home and juggling this with a full-time job and has been extremely challenging. Our next move to help with this situation has been to approach Kent House who have been very good at assisting me with the whole process to get the immediate support my father needs. The staff welcomed Dad from day one and took him under their care and has settled in a short space of time. The staff I've met so far have been very professional and supportive on this journey, and keen to get things done. The premises have a large open dining area and a large comfortable communal TV room, both I think are particularly important for the residents to feel relaxed and at home. The rooms are very adequate for their daily/nightly needs. Thank you to everyone at Kent House.
Thank you for sharing your experience with us. We're glad to hear that Kent House has been able to provide the support your father needs during this challenging time.
The cleaning staff do a great job as well and they ensure everywhere is clean. Thank you to the wonderful team who care so passionately for my mum.
Thank you for taking the time to share your experience of our home and for such wonderful praise for the team. Kind regards.
My mum stayed at Kent House for about three weeks for a respite care while I was on holiday. When I came to pick her up, Mum looked very happy and full of joy, kept on saying that she felt like she was surrounded by family and wants to stay there again! She has been to other respite care facilities during the last four years and this is the first time I saw such a positive reaction. So grateful to all staff who looked after her, they are amazing! Special thanks go to one staff member in particular who helped with Mum's language difficulties. Her support was fundamental in making Mum feel comfortable and reassured at all times. I honestly can't praise them enough for doing such a brilliant job!
My mum has been a resident of Kent House care home since January 2023. She has now settled and appears happy, comfortable and safe when I visit the care home. Kent House has a number of dementia patients at different stages, and I know from experience how tricky this can be. But I want to commend the home manager and his team. At no point did I, when visiting Mum, see anything but caring staff who do their best to look after the people they care for. Different stages of dementia could make for chaos, but our experience was that Mum is looked after very well, even when emotional. Well done, and thank you, team Kent House!
I find the staff kind and helpful and I really like the friendly atmosphere.
My dad became a resident at Kent House Care Home during the pandemic in January 2021. Once he had settled in, after the expected upset of a move from his old family home, he started to first like then enjoy his time there. He really does see Kent House as his home now and rarely asks about the old family home he'd lived in for many, many years! He is well cared for by staff who really care, they know his likes and dislikes and work for his best interests. Dad has enjoyed meal times, especially breakfast. The various activities in the care home keep Dad mentally and physically stimulated, all excellent for those suffering with dementia. All medication is well monitored and any medical issues which may arise are promptly dealt with. From my experience, Kent House staff give a good welcome to all residents and visiting family members. We've sometimes been given a cup of tea/coffee and biscuits when visiting too! Thank you!
We want to express our gratitude for your thoughtful and positive review. Your kind words about Kent House and the ease with which your dad has adjusted here mean a lot to us. It's truly heart warming to know that we've been successful in creating a home away from home for all our residents. I'll make sure to share your compliments with our entire team. Kind regards.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 February 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 21 August 2026We would love to show you how we can help you or a loved one, so for more information or if you would like to arrange a visit, speak to our friendly team today.
News (21) & Events (0)
- 12 Aug 2026
On Saturday 18th July, residents, families and the team at Kent House came together to enjoy our wonderful Summer BBQ, making the most of the sunshine with an afternoon full...
- 13 Jul 2026
At Kent House Care Home, our VE Day celebrations brought a wonderful sense of togetherness, as residents and staff came together to mark a truly meaningful occasion. We gathered everybody...
- 13 Jul 2026
At Kent House Care Home, our VE Day celebrations brought a wonderful sense of togetherness, as residents and staff came together to mark a truly meaningful occasion. We gathered everybody...
There are no upcoming events for Kent House.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Gold Care Homes
- 28 Feb 2020Recipient: Gold Care Homes
- 03 Dec 2019Recipient: Gold Care Homes
Accreditations
There are no accreditations posted yet for Kent House.
Meet the Team (1)

Ebbie has worked within the health and social care sector since 2008. Before becoming a home manager, Ebbie's journey with Gold Care Homes began as a deputy home manager and a regional support manager. His roles essentially entailed offering constant support and assistance to several homes within a specific region. Ebbie has obtained a qualification in Leadership and Management Level 5. He is very passionate about the quality of care provided within the homes and is a champion of staff progression within the company.
Frequently Asked Questions about Kent House
What types of Care is Kent House registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Kent House have?
There are 40 Single Rooms.
What are the Facilities & Services at Kent House?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Kent House to the centre of Harrow?
1.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kent House to verify any information. View our terms and conditions. Kent House has an Enhanced Service -more info.