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Kent House

Augustine Road, Harrow, London HA3 5NS
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The staff are unfailingly cheerful and patient, and my grandmother has a rich lifeL B(Granddaughter of Resident/Service User)
Kent House, Harrow
The various activities in the care home keep Dad mentally and physically stimulatedJacqueline H(Daughter of Resident/Service User)
Kent House, Harrow
Kent House - amazing! The home is clean, warm, and welcoming.L E(Friend of Resident/Service User)
Kent House, Harrow

Kent House is a fantastic Residential Care Home specialising in Dementia care and is located in a quiet residential cul-de-sac in Harrow Weald off Long Elms Road.

There is always an event or an occasion to celebrate at Kent House, the staff make sure they hold many activities so that their residents are always on their toes with exciting things to do. Kent house always welcomes visiting families and friends...  

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Care Provided by Kent House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,600 - £1,600£1,800 - £1,800
Residential Dementia Care£1,600 - £1,600£1,800 - £1,800

Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.

Contact Kent House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Ebbie Azigwe (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2015

Room Information

  • Single Rooms (40)
  • Single Rooms with ensuite Wet Room (40)

Visiting

  • Anytime, except during meal time. Meal times are: 08:00- 09:00 12:30 -13:30 17:00- 18:00 Please avoid visiting during these times only.

Parking

  • 10 free parking space available

Kent House Reviews (156)

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9.6

Kent House has a Review Score of 9.6 (9.587) out of 10, based on 13 reviews in the last 2 years. Over all time Kent House has 156 reviews.

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Showing 156 reviews matching selected criteria
Review from Michael H (Husband of Resident) published on 21 August 2026 Submitted via Postal Card
Overall Experience

O.K. very happy with the staff.

Reply from Ebenezer Azigwe, Home Manager at Kent House
Thank you for your review. We're so pleased to hear that you're happy with the team at Kent House.
Best wishes,

Ebbie

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Review from C M (Daughter of Resident) published on 7 August 2026 Submitted via Postal Card
Overall Experience
Really appreciate the support and care recieved by my mum. The staff are really friendly when I visist and make sure we are attended to I've enjoyed the resident barbecue today, the atmosphere, the other the residents and their families too was lovely.

I feel safe with my mum being looked after here.

Reply from Ebenezer Azigwe, Home Manager at Kent House

Thank you for taking the time to share your lovely feedback. We're so pleased to hear that your mum is receiving such great care and that you always feel welcome when you visit. Knowing you feel reassured that your mum is safe and well cared for means a great deal to us.

Thank you again for your kind words.

Best wishes,

Ebbie

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Review from Jagdish J (Son of Resident) published on 7 August 2026 Submitted via Postal Card
Overall Experience

Most pleasing experience at Kent care home.

Reply from Ebenezer Azigwe, Home Manager at Kent House

Thank you for your kind review. We're delighted to hear you had such a positive experience at Kent House.

Best wishes,

Ebbie

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Review from S F (Daughter of Resident) published on 4 August 2026 Submitted via Postal Card
Overall Experience
Staff are always welcoming & supportive very good at bringing the residence & family together.
I feel that the team lead listen & support with any issues that may arise.

The main cook provides a variety of meals & is very friendly & accommodating.

Reply from Ebenezer Azigwe, Home Manager at Kent House

Thank you for taking the time to share your kind feedback.

We're so pleased to hear that you've found our team welcoming, supportive and always willing to listen. It's lovely to know you've felt included as a family, and your kind words about our chef and the variety of meals mean a great deal too.

Best wishes,

Ebbie

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Review from L W (Daughter-in-law of Resident) published on 4 August 2026 Submitted via Postal Card
Overall Experience

Food was lovely / Staff friendly and helpful Nice atmosphere and great music.

Reply from Ebenezer Azigwe, Home Manager at Kent House

Thank you for your lovely feedback and for taking the time to share your experience. We're delighted to hear you enjoyed the food, friendly atmosphere and music during your visit at Kent House and that we made you feel so welcome.

Best wishes,

Ebbie

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Review from Roland D (Son of Resident) published on 24 December 2025 Submitted via Website
Overall Experience

My father, aged 90, had dementia & could not live alone in his home (healthwise & otherwise). In December 2023, he moved into Kent House (KH), Harrow, for Care staff to look after him (his overall mental / emotional / physical welfare) & staff were trained to handle dementia issues with residents. He settled in nicely. KH was exemplary (entire Care Home + Management + All Care Staff + All Services Provided) that made him happy in his "home" + all Care Staff (faces & voices) looking after him. Hospital visits (his health emergencies) made him unhappy outside KH & want to return there. His possible move to a Nursing Home was scrapped: he would not settle in away from KH. His sad health decline (August 2025) yielded overall decisions (my sister/doctor, & KH Management) that he did NOT leave KH (for a hospice or hospital). Obviously, KH did plenty right to make him feel settled there - all decisions made that he stayed at KH only !! I recommend KH 100% to look after all your loved ones.

Reply from Ebbie Azigwe, Home Manager at Kent House

Thank you for your kind words and recommendation! Warm regards, Ebbie

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Review from Shirley D (Daughter of Resident) published on 8 October 2025 Submitted via Website
Overall Experience

When my father was moved to Kent House, it was a big shift in our lifestyle as a family. Up to that point, despite his age of 90 years, he had been independent but due to dementia he was struggling to manage on his own. When we visited Kent House I felt an immediate sense of friendliness and a good atmosphere as well as freshness and brightness. All the residents seemed very comfortable and the staff were genuinely committed. After my dad was admitted to Kent House in December 2023, he settled in very well and all his needs were attended to with sensitivity and compassion. At times he was a bit cantankerous but this was managed with alacrity and good humour. There were times he was admitted to the hospital as an emergency, but this was handled calmly and a huge weight was taken off my shoulders. I cannot recommend this Home more highly and have been very satisfied with the care delivered with compassion and kindness.

Reply from Ebbie, Home Manager at Kent House

Thank you for sharing your experience. Your kind words really do mean a lot to everyone here, and I am truly appreciative that you have taken the time to recommend us in this way. Thank you. Ebbie

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Review from D C (Son of Resident) published on 8 September 2025 Submitted via Postal Card
Overall Experience

Great and accommodating staff, friendly and helpful. The BBQ was great, even mum came down to dance. She does struggle to leave the bed. 10 out of 10.

Reply from Ebbie Azigwe, Home manager at Kent House

Thank you for your review, I am happy you and your mum enjoyed the BBQ, and I will be sure to share your kind words with the team.

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Review from M D (Daughter of Resident) published on 8 September 2025 Submitted via Postal Card
Overall Experience

The annual BBQ was lovely. It was a very friendly atmosphere. The staff were warm and welcoming and even though there were many guests, the staff still found time to check on the residents. The spread of food was amazing, something for every preference. The live music was great. Overall a lovely afternoon, well done Kent House staff.

Reply from Ebbie Azigwe, Home Manager at Kent House

Thank you for your lovely feedback. I am pleased you enjoyed the BBQ and the atmosphere, and I look forward to seeing you at our next event.

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Review from N C (Son of Resident) published on 8 September 2025 Submitted via Postal Card
Overall Experience

Since arriving at Kent House my mum has been treated with nothing short of incredible care. Friendly staff with a continuous drive to do the absolute best by all residents. Always somebody available to assist if needed whilst allowing residents to feel independent where possible. Highly recommend Kent House and the team.

Reply from Ebbie Azigwe, Home Manager at Kent House

Thank you for your lovely feedback, I will make sure to share your comments with the team.

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Review from Kerry W (Sister of Resident) published on 21 August 2025 Submitted via Website
Overall Experience

The Team at Kent House, especially one member of staff, kept me informed of our relative's physical and mental health as he declined. Being 12,000 miles away, this constant interaction gave the whole family peace of mind - that our relative was in safe hands. When he passed, the whole team at Kent House provided support and guidance through the very difficult & emotional period.

Reply from Ebbie, Home Manager at Kent House

Thank you so much for taking the time to leave us a review and for sharing your experience.

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Review from Paul C (Nephew of Resident) published on 20 August 2025 Submitted via Website
Overall Experience
Kent house was very good, they welcomed in my Aunt and looked after her very well.

She had cancer and she was there for six weeks, Kent House, the staff in Kent House are helpful, looking after often unpleasant residents with extraordinary professional patience.

Reply from Ebbie Azigwe, Home Manager at Kent House

Thank you for your kind words. I am glad your Aunt felt well cared for and my team and I appreciate your recognition. Regards,

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Review from Ron J (Resident / Service User) published on 27 November 2024 Submitted via Website
Overall Experience

After 11 months as a resultant brain stroke patient cared in a wonderful hospital ward in Italy, Kent House is as good a contrast. I have experience, the local hospital does not compare to the medical care in Italy. However, the staff in Kent House are helpful, looking after often unpleasant residents with extraordinary professional patience. Kindness is always the rule with patients who never show this returned. I have already recommended this place to another elder patient hoping they are more appreciative of the high level of care.

Reply from Ebbie, Home Manager at Kent House

Thank you for your 5-star review and for acknowledging the kind and compassionate care we provide. Warm regards, Ebbie.

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Review from J C (Daughter-in-law of Resident) published on 28 August 2024 Submitted via Website
Overall Experience
My mother-in-law is staying for respite at Kent house and even though she has only been there for 5 days she is very settled. All the staff are so professional and friendly.

I would highly recommend this care home for peace of mind knowing your loved ones are cared for.

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Review from R T (Son of Resident) published on 1 July 2024 Submitted via Website
Overall Experience

It's that time of life, when my father needs additional help and care to continue going forward. I'm a busy son with the responsibility of having to look after my father at home and juggling this with a full-time job and has been extremely challenging. Our next move to help with this situation has been to approach Kent House who have been very good at assisting me with the whole process to get the immediate support my father needs. The staff welcomed Dad from day one and took him under their care and has settled in a short space of time. The staff I've met so far have been very professional and supportive on this journey, and keen to get things done. The premises have a large open dining area and a large comfortable communal TV room, both I think are particularly important for the residents to feel relaxed and at home. The rooms are very adequate for their daily/nightly needs. Thank you to everyone at Kent House.

Reply from Ebenezer Azigwe, Home Manager at Kent House

Thank you for sharing your experience with us. We're glad to hear that Kent House has been able to provide the support your father needs during this challenging time.

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Review from Kingsley O (Son of Resident) published on 11 January 2024 Submitted via Website
Overall Experience
The staff are caring and work incredibly hard to ensure they enjoy all that life has to offer. From the minute you walk into the home it is very welcoming. It is the little things, from staff greeting you when moving around the home. The activities are daily have been very helpful and entertaining for my mother. We normally follow these activities daily on Kent House's social media page which provides opportunities to engage with my mum. The staff who care for the residents are so friendly, patient and considerate of their needs as each resident is different.

The cleaning staff do a great job as well and they ensure everywhere is clean. Thank you to the wonderful team who care so passionately for my mum.

Reply from Ebenezer, Home Manager at Kent House

Thank you for taking the time to share your experience of our home and for such wonderful praise for the team. Kind regards.

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Review from Marina K (Daughter of Resident) published on 30 November 2023 Submitted via Website
Overall Experience

My mum stayed at Kent House for about three weeks for a respite care while I was on holiday. When I came to pick her up, Mum looked very happy and full of joy, kept on saying that she felt like she was surrounded by family and wants to stay there again! She has been to other respite care facilities during the last four years and this is the first time I saw such a positive reaction. So grateful to all staff who looked after her, they are amazing! Special thanks go to one staff member in particular who helped with Mum's language difficulties. Her support was fundamental in making Mum feel comfortable and reassured at all times. I honestly can't praise them enough for doing such a brilliant job!

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Review from P A (Son of Resident) published on 29 November 2023 Submitted via Website
Overall Experience

My mum has been a resident of Kent House care home since January 2023. She has now settled and appears happy, comfortable and safe when I visit the care home. Kent House has a number of dementia patients at different stages, and I know from experience how tricky this can be. But I want to commend the home manager and his team. At no point did I, when visiting Mum, see anything but caring staff who do their best to look after the people they care for. Different stages of dementia could make for chaos, but our experience was that Mum is looked after very well, even when emotional. Well done, and thank you, team Kent House!

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Review from R H (Wife of Resident) published on 21 November 2023 Submitted via Postal Card
Overall Experience

I find the staff kind and helpful and I really like the friendly atmosphere.

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Review from Jacqueline H (Daughter of Resident) published on 9 October 2023 Submitted via Website
Overall Experience

My dad became a resident at Kent House Care Home during the pandemic in January 2021. Once he had settled in, after the expected upset of a move from his old family home, he started to first like then enjoy his time there. He really does see Kent House as his home now and rarely asks about the old family home he'd lived in for many, many years! He is well cared for by staff who really care, they know his likes and dislikes and work for his best interests. Dad has enjoyed meal times, especially breakfast. The various activities in the care home keep Dad mentally and physically stimulated, all excellent for those suffering with dementia. All medication is well monitored and any medical issues which may arise are promptly dealt with. From my experience, Kent House staff give a good welcome to all residents and visiting family members. We've sometimes been given a cup of tea/coffee and biscuits when visiting too! Thank you!

Reply from Chante Woodley, Marketing Coordinator at Kent House

We want to express our gratitude for your thoughtful and positive review. Your kind words about Kent House and the ease with which your dad has adjusted here mean a lot to us. It's truly heart warming to know that we've been successful in creating a home away from home for all our residents. I'll make sure to share your compliments with our entire team. Kind regards.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 February 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 21 August 2026

We would love to show you how we can help you or a loved one, so for more information or if you would like to arrange a visit, speak to our friendly team today.

News (21) & Events (0)

News
  • 12 Aug 2026

    On Saturday 18th July, residents, families and the team at Kent House came together to enjoy our wonderful Summer BBQ, making the most of the sunshine with an afternoon full...

  • 13 Jul 2026

    At Kent House Care Home, our VE Day celebrations brought a wonderful sense of togetherness, as residents and staff came together to mark a truly meaningful occasion. We gathered everybody...

  • 13 Jul 2026

    At Kent House Care Home, our VE Day celebrations brought a wonderful sense of togetherness, as residents and staff came together to mark a truly meaningful occasion. We gathered everybody...

Upcoming Events

There are no upcoming events for Kent House.

Awards / Recognitions (10)

  • 30 Jan 2026Recipient: Gold Care Homes
  • 28 Feb 2020Recipient: Gold Care Homes
  • 03 Dec 2019Recipient: Gold Care Homes

Accreditations

There are no accreditations posted yet for Kent House.

Meet the Team (1)

Ebbie Azigwe
Ebbie AzigweJob Title:Care Home Manager

Ebbie has worked within the health and social care sector since 2008. Before becoming a home manager, Ebbie's journey with Gold Care Homes began as a deputy home manager and a regional support manager. His roles essentially entailed offering constant support and assistance to several homes within a specific region. Ebbie has obtained a qualification in Leadership and Management Level 5. He is very passionate about the quality of care provided within the homes and is a champion of staff progression within the company.

Frequently Asked Questions about Kent House

What types of Care is Kent House registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Kent House have?

There are 40 Single Rooms.

What are the Facilities & Services at Kent House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Kent House to the centre of Harrow?

1.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kent House to verify any information. View our terms and conditions. Kent House has an Enhanced Service -more info.