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Kent House

Augustine Road, Harrow, London HA3 5NS
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The staff are unfailingly cheerful and patient, and my grandmother has a rich lifeL B(Granddaughter of Resident/Service User)
Kent House, Harrow
The various activities in the care home keep Dad mentally and physically stimulatedJacqueline H(Daughter of Resident/Service User)
Kent House, Harrow
Kent House - amazing! The home is clean, warm, and welcoming.L E(Friend of Resident/Service User)
Kent House, Harrow

Kent House is a fantastic Residential Care Home specialising in Dementia care and is located in a quiet residential cul-de-sac in Harrow Weald off Long Elms Road.

There is always an event or an occasion to celebrate at Kent House, the staff make sure they hold many activities so that their residents are always on their toes with exciting things to do. Kent house always welcomes visiting families and friends...  

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Care Provided by Kent House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,600 - £1,600£1,800 - £1,800
Residential Dementia Care£1,600 - £1,600£1,800 - £1,800

Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.

Contact Kent House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Ebbie Azigwe (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2015

Room Information

  • Single Rooms (40)
  • Single Rooms with ensuite Wet Room (40)

Visiting

  • Anytime, except during meal time. Meal times are: 08:00- 09:00 12:30 -13:30 17:00- 18:00 Please avoid visiting during these times only.

Parking

  • 10 free parking space available

Kent House Reviews (156)

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9.6

Kent House has a Review Score of 9.6 (9.587) out of 10, based on 13 reviews in the last 2 years. Over all time Kent House has 156 reviews.

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Showing 156 reviews matching selected criteria
Review from Edward P (Resident / Service User) published on 17 August 2018 Submitted via Postal Card
Overall Experience

Polite, professional service. Kind and caring attitude.

Reply from Melissa Lawerence, Marketing Coordintaor at Kent House

Hello, you have given us an incredible review, we are glad to have you! We believe our staff are excellent too and we thank you for your kind words!- Best regards

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Review from Alex B (Grandson of Resident) published on 13 August 2018 Submitted via Postal Card
Overall Experience
Family BBQ at Kent House great entertainment and food, had all residents involved and was great to see all smiling, dancing and singing.

Staff extremely attentive even on such a busy day and great to all residents.

Reply from Melissa Lawerence, Marketing Coordintaor at Kent House

Hello, Kent House thank you for your time and for a great response- Best regards.

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Review from Lee B (Grandson of Resident) published on 13 August 2018 Submitted via Postal Card
Overall Experience

Today was a fantastic day that brought joy to families, staff and most importantly residents. It was great to see so many smiles.

Reply from Melissa Lawerence, Marketing Coordintaor at Kent House

Hello & thank you for attending the event! Kent House appreciates your response - Best regards.

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Review from Tracey S (Niece of Resident) published on 10 August 2018 Submitted via Postal Card
Overall Experience

Lovely day at the bbq. Very friendly, great food, fantastic staff. Could not be happier.

Reply from Dalbir Jangra, Head of Marketing and Communications at Kent House

Dear Tracey,

We aim to please! Thanks for the great review.

Best.

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Review from Pauline D (Sister of Resident) published on 6 August 2018 Submitted via Postal Card
Overall Experience

Very pleased with all aspects of care given to my sister. All the staff I have met have been very friendly and show a lot of care to the residents.

Reply from Melissa Lawerence, Marketing Coordintaor at Kent House

Hello- Thank you for great feedback. We're glad you have had a positive experienced in Kent House. Best regards

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Review from Priscilla D (Daughter of Resident) published on 6 August 2018 Submitted via Postal Card
Overall Experience
My father has been in Kent House for the past 2 months and I honestly say that he is looking 100% better. He loves the staff and they are taking good care of him. The staff at Kent House are always helpful, polite, caring, shows lots of respect for the residents and their family.

I highly recommend Kent House excellent facilities, lots of activities, smiling staff. Keep up the good work.

Reply from Melissa Lawerence, Marketing Coordintaor at Kent House

Hello Priscilla, Thank you for your kind words, the staff at Kent House are delighted to hear such great feedback- Best regards

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Review from H R (Granddaughter of Resident) published on 6 August 2018 Submitted via Postal Card
Overall Experience

The residents are all made to feel welcome and encouraged to participate. The bbq the home put on was lovely and I especially liked some of the residents being encouraged to sing.

Reply from Melissa Lawerence, Marketing Coordintaor at Kent House

Hello and Thank you, H R, for taking the time to fill out the feedback form. I’m glad you had enjoyed yourself and took part in the infamous BBQ’s and celebrations that Kent House offer our residents- Best regards

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Review from Juliette W (Daughter of Resident) published on 3 August 2018 Submitted via Postal Card
Overall Experience

Myself and my sister joined in the BBQ arranged for the residents and family. There was music, good food, fun games; guessing the number of sweets, weight of a cake etc. The residents seemed happy and enjoyed the food, company and music of their era. All the staff enable everyone to feel welcome. Great day!

Reply from Melissa Lawerence, Marketing Coordintaor at Kent House

Hello Juliette we're really glad you experienced one of Kent House's great events. Thank you for taking the time to review us. If you have any ideas for improvements please do not hesitate to let us know - Many thanks!

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Review from John J (Grandson of Resident) published on 3 August 2018 Submitted via Postal Card
Overall Experience

The home getting improvements last 6 months. Our family very happy. The care to grandma very good care and manager very knowledgeable.

Reply from Melissa Lawerence, Marketing Coordintaor at Kent House

Hello John, thank you for your kind words, we appreciate your feedback and are pleased that you found our service excellent! Please do not hesitate to offer us feedback- Many thanks

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Review from E H D (Brother-in-law of Resident) published on 3 August 2018 Submitted via Postal Card
Overall Experience

I think the staff has improved a lot in the few months.

Reply from Melissa Lawerence, Marketing Coordintaor at Kent House

We thank you for the fantastic response you have given towards our service and team. On behalf of Kent House, I can confirm that they appreciate your comments and the time it took to film out the form. Many thanks.

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Review from Julie J (Granddaughter of Resident) published on 3 August 2018 Submitted via Postal Card
Overall Experience

Kent House had massive improvement since new manager here. Very impressive of her and my grandmother very well looked after. Excellent care. Well done Kent House.

Reply from Melissa Lawerence, Marketing Coordintaor at Kent House

Hello Julie, on behalf of the staff we would like to thank you for taking the time to write an incredible review for Kent House. Thank you for your kind words. - Best Regards

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Review from J B (Daughter of Resident) published on 3 August 2018 Submitted via Postal Card
Overall Experience

This was a lovely afternoon. The staff were amazing. The residents were happy and they enjoyed a vast amount of activities. Thank you so much we all enjoyed ourselves too.

Reply from Melissa Lawerence, Marketing Coordintaor at Kent House

Hello and Thank you! We are glad you had a great experience in Kent house, the staff will be very pleased with your review, we thank you for all your kind words!

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Review from Gerald R (Son-in-law of Resident) published on 26 July 2018 Submitted via Postal Card
Overall Experience

The staff are friendly, kind and efficient. The facilities are comfortable.

Reply from Melissa Lawerence, Marketing Coordintaor at Kent House

Hello, we thank you for the time you gave to complete the feedback form and we are thrilled with your response! All the best.

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Review from June R (Daughter of Resident) published on 26 July 2018 Submitted via Postal Card
Overall Experience

Staff extremely helpful in all situations, always have a smile on their faces, ready to help.

Reply from Melissa Lawerence, Marketing Coordintaor at Kent House

Hello, Thank you for your feedback, we are glad you are happy with the majority of our service, in regards to the rooms, we have approved a refurbishment project, hopefully, we can turn your 'poor' into 'excellent' in the near future! All the best.

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Review from George P (Friend of Resident) published on 19 July 2018 Submitted via Postal Card
Overall Experience

Care is very good. I enjoy coming to Kent House to visit my friend. She is being looked after well. The manager is very good and hands on.

Reply from Dalbir Jangra, Head of Marketing and Communications at Kent House
Hi George, many thanks for the kind review. We like our manager as well :)

Best.

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Review from David T (Son of Resident) published on 16 July 2018 Submitted via Postal Card
Overall Experience
The staff I have met at Kent House are first class, very caring and understanding towards my mother and also very welcoming to the family.

I would say that my mother and family are happy with Kent House overall.

Reply from Dalbir Jangra, Head of Marketing and Communications at Kent House

Thank you for your review. Happy to hear your thoughts on any improvements you can recommend. Best.

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Review from D C (Son of Resident) published on 13 July 2018 Submitted via Postal Card
Overall Experience

I am pleased with the continuing level of care that my mother is receiving at Kent House especially with the variety of activities that are provided. I am glad to see that the garden area has been improved and that the residents are encouraged to go outside and take part in activities out there.

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Review from Beverley S (Daughter of Resident) published on 11 July 2018 Submitted via Postal Card
Overall Experience
I am so grateful to the manager and her staff for the hard work they are doing in the welfare and care of their patients.

Well done keep caring for those who are in your care and always, God Bless.

Reply from Dalbir Jangra, Head of Marketing and Communications at Kent House

Thanks Beverley. Your kind words are appreciated.

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Review from Meg B (Partner of Resident) published on 15 May 2018 Submitted via Postal Card
Overall Experience

I would like to thank all the staff and carers for everything they have done for my Partner over the last two years. They are very kind and good people. I could have looked after him as well as they have done.

Reply from Dalbir Jangra, Head of Marketing and Communications at Kent House

Dear Meg,

Thank you for your kind review.

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Review from M M (Resident / Service User) published on 9 May 2018 Submitted via Postal Card
Overall Experience

I enjoy living at Kent House. The staff look after me well. I take part in the activities. I'm happy here.

Reply from Aleksandra Radko, Customer Relationship Manager at Kent House
Dear Reviewer,
Thank you for your kind review.
We are glad to hear that you are happy with our service.
Best regards,

Aleks

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 February 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 21 August 2026

We would love to show you how we can help you or a loved one, so for more information or if you would like to arrange a visit, speak to our friendly team today.

News (21) & Events (0)

News
  • 12 Aug 2026

    On Saturday 18th July, residents, families and the team at Kent House came together to enjoy our wonderful Summer BBQ, making the most of the sunshine with an afternoon full...

  • 13 Jul 2026

    At Kent House Care Home, our VE Day celebrations brought a wonderful sense of togetherness, as residents and staff came together to mark a truly meaningful occasion. We gathered everybody...

  • 13 Jul 2026

    At Kent House Care Home, our VE Day celebrations brought a wonderful sense of togetherness, as residents and staff came together to mark a truly meaningful occasion. We gathered everybody...

Upcoming Events

There are no upcoming events for Kent House.

Awards / Recognitions (10)

  • 30 Jan 2026Recipient: Gold Care Homes
  • 28 Feb 2020Recipient: Gold Care Homes
  • 03 Dec 2019Recipient: Gold Care Homes

Accreditations

There are no accreditations posted yet for Kent House.

Meet the Team (1)

Ebbie Azigwe
Ebbie AzigweJob Title:Care Home Manager

Ebbie has worked within the health and social care sector since 2008. Before becoming a home manager, Ebbie's journey with Gold Care Homes began as a deputy home manager and a regional support manager. His roles essentially entailed offering constant support and assistance to several homes within a specific region. Ebbie has obtained a qualification in Leadership and Management Level 5. He is very passionate about the quality of care provided within the homes and is a champion of staff progression within the company.

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