
The staff are unfailingly cheerful and patient, and my grandmother has a rich lifeL B(Granddaughter of Resident/Service User)

The various activities in the care home keep Dad mentally and physically stimulatedJacqueline H(Daughter of Resident/Service User)

Kent House - amazing! The home is clean, warm, and welcoming.L E(Friend of Resident/Service User)

The staff are unfailingly cheerful and patient, and my grandmother has a rich lifeL B(Granddaughter of Resident/Service User)

The various activities in the care home keep Dad mentally and physically stimulatedJacqueline H(Daughter of Resident/Service User)

Kent House - amazing! The home is clean, warm, and welcoming.L E(Friend of Resident/Service User)

Kent House is a fantastic Residential Care Home specialising in Dementia care and is located in a quiet residential cul-de-sac in Harrow Weald off Long Elms Road.
There is always an event or an occasion to celebrate at Kent House, the staff make sure they hold many activities so that their residents are always on their toes with exciting things to do. Kent house always welcomes visiting families and friends...
Care Provided by Kent House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.
The price(s) shown are provided by the care home. Contact Kent House for full pricing details and T&Cs.
Contact Kent House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Gold Care Homes
- Private Owned
Person in charge
- Ebbie Azigwe (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2015
Room Information
- Single Rooms (40)
- Single Rooms with ensuite Wet Room (40)
Visiting
- Anytime, except during meal time. Meal times are: 08:00- 09:00 12:30 -13:30 17:00- 18:00 Please avoid visiting during these times only.
Parking
- 10 free parking space available
Kent House Reviews (156)
Kent House has a Review Score of 9.6 (9.587) out of 10, based on 13 reviews in the last 2 years.
Over all time Kent House has 156 reviews.
Polite, professional service. Kind and caring attitude.
Hello, you have given us an incredible review, we are glad to have you! We believe our staff are excellent too and we thank you for your kind words!- Best regards
Staff extremely attentive even on such a busy day and great to all residents.
Hello, Kent House thank you for your time and for a great response- Best regards.
Today was a fantastic day that brought joy to families, staff and most importantly residents. It was great to see so many smiles.
Hello & thank you for attending the event! Kent House appreciates your response - Best regards.
Lovely day at the bbq. Very friendly, great food, fantastic staff. Could not be happier.
Dear Tracey,
We aim to please! Thanks for the great review.
Best.
Very pleased with all aspects of care given to my sister. All the staff I have met have been very friendly and show a lot of care to the residents.
Hello- Thank you for great feedback. We're glad you have had a positive experienced in Kent House. Best regards
I highly recommend Kent House excellent facilities, lots of activities, smiling staff. Keep up the good work.
Hello Priscilla, Thank you for your kind words, the staff at Kent House are delighted to hear such great feedback- Best regards
The residents are all made to feel welcome and encouraged to participate. The bbq the home put on was lovely and I especially liked some of the residents being encouraged to sing.
Hello and Thank you, H R, for taking the time to fill out the feedback form. I’m glad you had enjoyed yourself and took part in the infamous BBQ’s and celebrations that Kent House offer our residents- Best regards
Myself and my sister joined in the BBQ arranged for the residents and family. There was music, good food, fun games; guessing the number of sweets, weight of a cake etc. The residents seemed happy and enjoyed the food, company and music of their era. All the staff enable everyone to feel welcome. Great day!
Hello Juliette we're really glad you experienced one of Kent House's great events. Thank you for taking the time to review us. If you have any ideas for improvements please do not hesitate to let us know - Many thanks!
The home getting improvements last 6 months. Our family very happy. The care to grandma very good care and manager very knowledgeable.
Hello John, thank you for your kind words, we appreciate your feedback and are pleased that you found our service excellent! Please do not hesitate to offer us feedback- Many thanks
I think the staff has improved a lot in the few months.
We thank you for the fantastic response you have given towards our service and team. On behalf of Kent House, I can confirm that they appreciate your comments and the time it took to film out the form. Many thanks.
Kent House had massive improvement since new manager here. Very impressive of her and my grandmother very well looked after. Excellent care. Well done Kent House.
Hello Julie, on behalf of the staff we would like to thank you for taking the time to write an incredible review for Kent House. Thank you for your kind words. - Best Regards
This was a lovely afternoon. The staff were amazing. The residents were happy and they enjoyed a vast amount of activities. Thank you so much we all enjoyed ourselves too.
Hello and Thank you! We are glad you had a great experience in Kent house, the staff will be very pleased with your review, we thank you for all your kind words!
The staff are friendly, kind and efficient. The facilities are comfortable.
Hello, we thank you for the time you gave to complete the feedback form and we are thrilled with your response! All the best.
Staff extremely helpful in all situations, always have a smile on their faces, ready to help.
Hello, Thank you for your feedback, we are glad you are happy with the majority of our service, in regards to the rooms, we have approved a refurbishment project, hopefully, we can turn your 'poor' into 'excellent' in the near future! All the best.
Care is very good. I enjoy coming to Kent House to visit my friend. She is being looked after well. The manager is very good and hands on.
Best.
I would say that my mother and family are happy with Kent House overall.
Thank you for your review. Happy to hear your thoughts on any improvements you can recommend. Best.
I am pleased with the continuing level of care that my mother is receiving at Kent House especially with the variety of activities that are provided. I am glad to see that the garden area has been improved and that the residents are encouraged to go outside and take part in activities out there.
Well done keep caring for those who are in your care and always, God Bless.
Thanks Beverley. Your kind words are appreciated.
I would like to thank all the staff and carers for everything they have done for my Partner over the last two years. They are very kind and good people. I could have looked after him as well as they have done.
Dear Meg,
Thank you for your kind review.
I enjoy living at Kent House. The staff look after me well. I take part in the activities. I'm happy here.
Thank you for your kind review.
We are glad to hear that you are happy with our service.
Best regards,
Aleks
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 February 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 21 August 2026We would love to show you how we can help you or a loved one, so for more information or if you would like to arrange a visit, speak to our friendly team today.
News (21) & Events (0)
- 12 Aug 2026
On Saturday 18th July, residents, families and the team at Kent House came together to enjoy our wonderful Summer BBQ, making the most of the sunshine with an afternoon full...
- 13 Jul 2026
At Kent House Care Home, our VE Day celebrations brought a wonderful sense of togetherness, as residents and staff came together to mark a truly meaningful occasion. We gathered everybody...
- 13 Jul 2026
At Kent House Care Home, our VE Day celebrations brought a wonderful sense of togetherness, as residents and staff came together to mark a truly meaningful occasion. We gathered everybody...
There are no upcoming events for Kent House.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Gold Care Homes
- 28 Feb 2020Recipient: Gold Care Homes
- 03 Dec 2019Recipient: Gold Care Homes
Accreditations
There are no accreditations posted yet for Kent House.
Meet the Team (1)

Ebbie has worked within the health and social care sector since 2008. Before becoming a home manager, Ebbie's journey with Gold Care Homes began as a deputy home manager and a regional support manager. His roles essentially entailed offering constant support and assistance to several homes within a specific region. Ebbie has obtained a qualification in Leadership and Management Level 5. He is very passionate about the quality of care provided within the homes and is a champion of staff progression within the company.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kent House to verify any information. View our terms and conditions. Kent House has an Enhanced Service -more info.