
The staff are unfailingly cheerful and patient, and my grandmother has a rich lifeL B(Granddaughter of Resident/Service User)

The various activities in the care home keep Dad mentally and physically stimulatedJacqueline H(Daughter of Resident/Service User)

Kent House - amazing! The home is clean, warm, and welcoming.L E(Friend of Resident/Service User)

The staff are unfailingly cheerful and patient, and my grandmother has a rich lifeL B(Granddaughter of Resident/Service User)

The various activities in the care home keep Dad mentally and physically stimulatedJacqueline H(Daughter of Resident/Service User)

Kent House - amazing! The home is clean, warm, and welcoming.L E(Friend of Resident/Service User)

Kent House is a fantastic Residential Care Home specialising in Dementia care and is located in a quiet residential cul-de-sac in Harrow Weald off Long Elms Road.
There is always an event or an occasion to celebrate at Kent House, the staff make sure they hold many activities so that their residents are always on their toes with exciting things to do. Kent house always welcomes visiting families and friends...
Care Provided by Kent House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.
The price(s) shown are provided by the care home. Contact Kent House for full pricing details and T&Cs.
Contact Kent House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Gold Care Homes
- Private Owned
Person in charge
- Ebbie Azigwe (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2015
Room Information
- Single Rooms (40)
- Single Rooms with ensuite Wet Room (40)
Visiting
- Anytime, except during meal time. Meal times are: 08:00- 09:00 12:30 -13:30 17:00- 18:00 Please avoid visiting during these times only.
Parking
- 10 free parking space available
Kent House Reviews (156)
Kent House has a Review Score of 9.6 (9.587) out of 10, based on 13 reviews in the last 2 years.
Over all time Kent House has 156 reviews.
The environment was clean, tidy and the staff very welcoming. Activities were provided and residents encouraged to take part. As a daughter, I had no complaints but mum happy to go home.
Dear Reviewer,
Thank you for your kind words.
Regards.
Excellent care. Lovely staff, compassionate and caring. Very professional. Home is clean, warm and welcoming.
Thank you for rating us as excellent, we really appreciate your feedback and very kind words.
The staff are very polite, courteous and welcoming and show loving care and patience to the residents.
Hello, thank you for your kind words, we really appreciate your feedback- Best regards.
My mother-in-law is very well looked after and included in activities.
Hello & Thank you for your feedback, we're glad to know that our service is excellent. We are planning our refurbishment in stages, and would love to hear your feedback again after this is done.
The staff are fantastic. They give her so much time and the facilities are wonderful.
Lovely review, thank you for your kind words - best regards.
Excellent care home. The staff are all very caring and provide the best service.
Thank you for your kind review of our home - best regards.
Excellent care manager and staff. A clean and stimulating environment. Very caring and sensitive staff.
Fantastic review, we thank you - best regards.
He looked well, he was chatty and smiling. He spoke fondly of the staff, his room and the meals.
The care home was clean and tidy, staff were interacting with the residents. Residents looked happy and were being encouraged to join in activities.
Hi Teresa,
Thank you for your kind words - the team at Kent House aim to please!
Best.
Never having a relative in a home, when we brought my mother here to Kent House I had some reservations about the home, and how my mum would be treated, but all concerns that I had, I am pleased to say have been put to rest. I have found the staff to be caring and supportive towards my mother and other residents. On a whole, my family are satisfied with her care.
Thank you for your kind review. The staff at Kent House appreciate your comments.
Best wishes.
Lovely staff, a very caring environment, so welcoming!
Hi Keith,
Thanks for your kind words.
My mother is well cared for here. The carers help her whenever she asks for help. The chef is very accommodating as well. When my mother has a doctor appointment I notify the staff personally as well as via email and they are helpful with getting my mother ready, giving me my mother's medications. I'm very impressed with the labelled medications. There are policies in place. I am overall happy as the staff are understanding and caring.
Hi Chantal,
Fab review, Wendy and her team are fantastic!
Thanks.
Kent House can be very pleasant. The staff are first class.
Hi Olive,
Thank you for your kind review.
Very good home. Very clean, very well kept and lovely staff. I can rest assured that she is being looked after by the Manager and the team. Thank you.
Wonderful comment, we love your feedback and we know our staff will love it too- Kind regards.
Each time I visit Kent House I am warmly greeted by all the staff. I always check on the health of my in-laws and the staff and management are always happy to answer any questions I have. They encourage us to bring in items of personal interest to help them stay settled.
Lovely review, thank you for you kind words, we really value your feedback- Best regards.
I'm very pleased with the progress my grandmother has made. Also, she has settled in very well and is happy to be at this home. The manager has always been a great help and still is now. The staff who work here are friendly and that is very nice. Any problems or concerns, the staff act upon them straight away.
Lovely review, we appreciate all your kind words! - Many thanks.
My mother is a resident here at Kent House. She has settled in well and is happy there. I find the staff very approachable and understanding towards my mother's needs and care. They go out of their way to make my mother happy and content. The manager always has time to speak to myself and she will call me if there is any concern and if my mother is not well, they will call on my mobile to inform me. It is not an easy job looking after the elderly and I appreciate all the care and attention.
Thank you for your very detailed review, staff will be pleased to know that they are doing a great job! - Best regards.
All aspects of service continue to improve. My parents have more flexibility over showering and movement which has improved their mood. The staff continue to be attentive, caring and they know and use their residents' names. Thanks for the efforts to occupy my father - much appreciated.
Thank you S P, please help us shape our care home, if you have any suggestions or opinions we would like to hear from you. Please ask the Home Manager at which date the next relatives meeting will take place- Best regards.
Food good.
Hello Andrew, We are very glad that you are enjoying your time in Kent House. Kind regards.
I sleep fine and they are nice and caring.
Lovely, we are really glad that you are enjoying your time in Kent House. Please let management know if you have any issues or concerns, we are happy to help.
Upon arrival, I am always greeted and helped by a very friendly and professional staff member. It is very clean and well maintained, they seem to repaint often. Food is rated as 'lovely' by my mother which is a relief. I will be happy knowing my mother is being cared for in this home.
Fantastic review, we really appreciate your feedback - Kind regards.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 February 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 21 August 2026We would love to show you how we can help you or a loved one, so for more information or if you would like to arrange a visit, speak to our friendly team today.
News (21) & Events (0)
- 12 Aug 2026
On Saturday 18th July, residents, families and the team at Kent House came together to enjoy our wonderful Summer BBQ, making the most of the sunshine with an afternoon full...
- 13 Jul 2026
At Kent House Care Home, our VE Day celebrations brought a wonderful sense of togetherness, as residents and staff came together to mark a truly meaningful occasion. We gathered everybody...
- 13 Jul 2026
At Kent House Care Home, our VE Day celebrations brought a wonderful sense of togetherness, as residents and staff came together to mark a truly meaningful occasion. We gathered everybody...
There are no upcoming events for Kent House.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Gold Care Homes
- 28 Feb 2020Recipient: Gold Care Homes
- 03 Dec 2019Recipient: Gold Care Homes
Accreditations
There are no accreditations posted yet for Kent House.
Meet the Team (1)

Ebbie has worked within the health and social care sector since 2008. Before becoming a home manager, Ebbie's journey with Gold Care Homes began as a deputy home manager and a regional support manager. His roles essentially entailed offering constant support and assistance to several homes within a specific region. Ebbie has obtained a qualification in Leadership and Management Level 5. He is very passionate about the quality of care provided within the homes and is a champion of staff progression within the company.
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