Kent House

The environment was clean, tidy and the staff very welcoming. Activities were provided and residents encouraged to take part. As a daughter, I had no complaints but mum happy to go home.

Excellent care. Lovely staff, compassionate and caring. Very professional. Home is clean, warm and welcoming.

The staff are very polite, courteous and welcoming and show loving care and patience to the residents.

My mother-in-law is very well looked after and included in activities.

The staff are fantastic. They give her so much time and the facilities are wonderful.

Excellent care home. The staff are all very caring and provide the best service.

Excellent care manager and staff. A clean and stimulating environment. Very caring and sensitive staff.

The care home was clean and tidy, staff were interacting with the residents. Residents looked happy and were being encouraged to join in activities.

Never having a relative in a home, when we brought my mother here to Kent House I had some reservations about the home, and how my mum would be treated, but all concerns that I had, I am pleased to say have been put to rest. I have found the staff to be caring and supportive towards my mother and other residents. On a whole, my family are satisfied with her care.

Lovely staff, a very caring environment, so welcoming!

My mother is well cared for here. The carers help her whenever she asks for help. The chef is very accommodating as well. When my mother has a doctor appointment I notify the staff personally as well as via email and they are helpful with getting my mother ready, giving me my mother's medications. I'm very impressed with the labelled medications. There are policies in place. I am overall happy as the staff are understanding and caring.

Kent House can be very pleasant. The staff are first class.

Very good home. Very clean, very well kept and lovely staff. I can rest assured that she is being looked after by the Manager and the team. Thank you.

Each time I visit Kent House I am warmly greeted by all the staff. I always check on the health of my in-laws and the staff and management are always happy to answer any questions I have. They encourage us to bring in items of personal interest to help them stay settled.

I'm very pleased with the progress my grandmother has made. Also, she has settled in very well and is happy to be at this home. The manager has always been a great help and still is now. The staff who work here are friendly and that is very nice. Any problems or concerns, the staff act upon them straight away.

My mother is a resident here at Kent House. She has settled in well and is happy there. I find the staff very approachable and understanding towards my mother's needs and care. They go out of their way to make my mother happy and content. The manager always has time to speak to myself and she will call me if there is any concern and if my mother is not well, they will call on my mobile to inform me. It is not an easy job looking after the elderly and I appreciate all the care and attention.

All aspects of service continue to improve. My parents have more flexibility over showering and movement which has improved their mood. The staff continue to be attentive, caring and they know and use their residents' names. Thanks for the efforts to occupy my father - much appreciated.

Food good.

I sleep fine and they are nice and caring.

Upon arrival, I am always greeted and helped by a very friendly and professional staff member. It is very clean and well maintained, they seem to repaint often. Food is rated as 'lovely' by my mother which is a relief. I will be happy knowing my mother is being cared for in this home.