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Kent House

Augustine Road, Harrow, London HA3 5NS
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The staff are unfailingly cheerful and patient, and my grandmother has a rich lifeL B(Granddaughter of Resident/Service User)
Kent House, Harrow
The various activities in the care home keep Dad mentally and physically stimulatedJacqueline H(Daughter of Resident/Service User)
Kent House, Harrow
Kent House - amazing! The home is clean, warm, and welcoming.L E(Friend of Resident/Service User)
Kent House, Harrow

Kent House is a fantastic Residential Care Home specialising in Dementia care and is located in a quiet residential cul-de-sac in Harrow Weald off Long Elms Road.

There is always an event or an occasion to celebrate at Kent House, the staff make sure they hold many activities so that their residents are always on their toes with exciting things to do. Kent house always welcomes visiting families and friends...  

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Care Provided by Kent House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,600 - £1,600£1,800 - £1,800
Residential Dementia Care£1,600 - £1,600£1,800 - £1,800

Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.

Contact Kent House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Ebbie Azigwe (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2015

Room Information

  • Single Rooms (40)
  • Single Rooms with ensuite Wet Room (40)

Visiting

  • Anytime, except during meal time. Meal times are: 08:00- 09:00 12:30 -13:30 17:00- 18:00 Please avoid visiting during these times only.

Parking

  • 10 free parking space available

Kent House Reviews (156)

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9.6

Kent House has a Review Score of 9.6 (9.587) out of 10, based on 13 reviews in the last 2 years. Over all time Kent House has 156 reviews.

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Showing 156 reviews matching selected criteria
Review from J G (Daughter of Resident) published on 9 January 2019 Submitted via Postal Card
Overall Experience
Mum was in Kent House for 2/52. They were able to offer an immediate respite bed which helped with carer stress.

The environment was clean, tidy and the staff very welcoming. Activities were provided and residents encouraged to take part. As a daughter, I had no complaints but mum happy to go home.

Reply from Dalbir Jangra, Head of Marketing and Communications at Kent House

Dear Reviewer,

Thank you for your kind words.

Regards.

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Review from Peter L (Son of Resident) published on 13 December 2018 Submitted via Postal Card
Overall Experience

Excellent care. Lovely staff, compassionate and caring. Very professional. Home is clean, warm and welcoming.

Reply from Melissa Lawerence, Marketing Coordintaor at Kent House

Thank you for rating us as excellent, we really appreciate your feedback and very kind words.

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Review from Sylvester G (Resident / Service User) published on 13 December 2018 Submitted via Postal Card
Overall Experience

The staff are very polite, courteous and welcoming and show loving care and patience to the residents.

Reply from Melissa Lawerence, Marketing Coordintaor at Kent House

Hello, thank you for your kind words, we really appreciate your feedback- Best regards.

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Review from Alejandra Y (Daughter-in-law of Resident) published on 13 December 2018 Submitted via Postal Card
Overall Experience
The staff are lovely, very caring and efficient. The rooms seem quite basic but with the projected refurbishment will look very nice, love the doors!

My mother-in-law is very well looked after and included in activities.

Reply from Melissa Lawerence, Marketing Coordintaor at Kent House

Hello & Thank you for your feedback, we're glad to know that our service is excellent. We are planning our refurbishment in stages, and would love to hear your feedback again after this is done.

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Review from Bernard K (Son-in-law of Resident) published on 3 December 2018 Submitted via Postal Card
Overall Experience
I am very pleased with the treatment my mother in law is getting at Kent House.

The staff are fantastic. They give her so much time and the facilities are wonderful.

Reply from Melissa Lawerence, Marketing Coordintaor at Kent House

Lovely review, thank you for your kind words - best regards.

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Review from Sandeep B (Son of Resident) published on 3 December 2018 Submitted via Postal Card
Overall Experience

Excellent care home. The staff are all very caring and provide the best service.

Reply from Melissa Lawerence, Marketing Coordintaor at Kent House

Thank you for your kind review of our home - best regards.

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Review from Jagjit D (Son of Resident) published on 3 December 2018 Submitted via Postal Card
Overall Experience

Excellent care manager and staff. A clean and stimulating environment. Very caring and sensitive staff.

Reply from Melissa Lawerence, Marketing Coordinator at Kent House

Fantastic review, we thank you - best regards.

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Review from Teresa M (Niece of Resident) published on 27 November 2018 Submitted via Postal Card
Overall Experience
This is my first visit since my uncle came to stay at Kent House. He was very overweight in the last home but today, his weight loss was apparent.
He looked well, he was chatty and smiling. He spoke fondly of the staff, his room and the meals.

The care home was clean and tidy, staff were interacting with the residents. Residents looked happy and were being encouraged to join in activities.

Reply from Dalbir Jangra, Head of Marketing and Communications at Kent House

Hi Teresa,

Thank you for your kind words - the team at Kent House aim to please!

Best.

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Review from B M (Daughter of Resident) published on 23 November 2018 Submitted via Postal Card
Overall Experience

Never having a relative in a home, when we brought my mother here to Kent House I had some reservations about the home, and how my mum would be treated, but all concerns that I had, I am pleased to say have been put to rest. I have found the staff to be caring and supportive towards my mother and other residents. On a whole, my family are satisfied with her care.

Reply from Dalbir Jangra, Head of Marketing and Communications at Kent House

Thank you for your kind review. The staff at Kent House appreciate your comments.

Best wishes.

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Review from K S (Son of Resident) published on 13 November 2018 Submitted via Postal Card
Overall Experience

Lovely staff, a very caring environment, so welcoming!

Reply from Dalbir Jangra, Head of Marketing and Communications at Kent House

Hi Keith,

Thanks for your kind words.

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Review from Chantal P (Daughter of Resident) published on 13 November 2018 Submitted via Postal Card
Overall Experience

My mother is well cared for here. The carers help her whenever she asks for help. The chef is very accommodating as well. When my mother has a doctor appointment I notify the staff personally as well as via email and they are helpful with getting my mother ready, giving me my mother's medications. I'm very impressed with the labelled medications. There are policies in place. I am overall happy as the staff are understanding and caring.

Reply from Dalbir Jangra, Head of Marketing and Communications at Kent House

Hi Chantal,

Fab review, Wendy and her team are fantastic!

Thanks.

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Review from Olive B (Resident / Service User) published on 13 November 2018 Submitted via Postal Card
Overall Experience

Kent House can be very pleasant. The staff are first class.

Reply from Dalbir Jangra, Head of Marketing and Communications at Kent House

Hi Olive,

Thank you for your kind review.

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Review from R H (Grandson of Resident) published on 30 October 2018 Submitted via Postal Card
Overall Experience

Very good home. Very clean, very well kept and lovely staff. I can rest assured that she is being looked after by the Manager and the team. Thank you.

Reply from Melissa Lawerence, Marketing Coordintaor at Kent House

Wonderful comment, we love your feedback and we know our staff will love it too- Kind regards.

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Review from L P (Daughter-in-law of Resident) published on 23 October 2018 Submitted via Postal Card
Overall Experience

Each time I visit Kent House I am warmly greeted by all the staff. I always check on the health of my in-laws and the staff and management are always happy to answer any questions I have. They encourage us to bring in items of personal interest to help them stay settled.

Reply from Melissa Lawerence, Marketing Coordintaor at Kent House

Lovely review, thank you for you kind words, we really value your feedback- Best regards.

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Review from Shakira C (Granddaughter of Resident) published on 18 October 2018 Submitted via Postal Card
Overall Experience

I'm very pleased with the progress my grandmother has made. Also, she has settled in very well and is happy to be at this home. The manager has always been a great help and still is now. The staff who work here are friendly and that is very nice. Any problems or concerns, the staff act upon them straight away.

Reply from Melissa Lawerence, Marketing Coordinator at Kent House

Lovely review, we appreciate all your kind words! - Many thanks.

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Review from L C (Daughter of Resident) published on 18 October 2018 Submitted via Postal Card
Overall Experience

My mother is a resident here at Kent House. She has settled in well and is happy there. I find the staff very approachable and understanding towards my mother's needs and care. They go out of their way to make my mother happy and content. The manager always has time to speak to myself and she will call me if there is any concern and if my mother is not well, they will call on my mobile to inform me. It is not an easy job looking after the elderly and I appreciate all the care and attention.

Reply from Melissa Lawerence, Marketing Coordinator at Kent House

Thank you for your very detailed review, staff will be pleased to know that they are doing a great job! - Best regards.

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Review from S P (Son of Resident) published on 18 October 2018 Submitted via Postal Card
Overall Experience

All aspects of service continue to improve. My parents have more flexibility over showering and movement which has improved their mood. The staff continue to be attentive, caring and they know and use their residents' names. Thanks for the efforts to occupy my father - much appreciated.

Reply from Melissa Lawerence, Marketing Coordinator at Kent House

Thank you S P, please help us shape our care home, if you have any suggestions or opinions we would like to hear from you. Please ask the Home Manager at which date the next relatives meeting will take place- Best regards.

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Review from Andrew M (Resident / Service User) published on 15 October 2018 Submitted via Postal Card
Overall Experience
I am very happy at Kent House.

Food good.

Reply from Melissa Lawerence, Marketing Coordintaor at Kent House

Hello Andrew, We are very glad that you are enjoying your time in Kent House. Kind regards.

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Review from Barbara M (Resident / Service User) published on 15 October 2018 Submitted via Postal Card
Overall Experience
I am very happy with the manager and staff.

I sleep fine and they are nice and caring.

Reply from Melissa Lawerence, Marketing Coordintaor at Kent House

Lovely, we are really glad that you are enjoying your time in Kent House. Please let management know if you have any issues or concerns, we are happy to help.

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Review from Alison M (Daughter of Resident) published on 5 October 2018 Submitted via Postal Card
Overall Experience

Upon arrival, I am always greeted and helped by a very friendly and professional staff member. It is very clean and well maintained, they seem to repaint often. Food is rated as 'lovely' by my mother which is a relief. I will be happy knowing my mother is being cared for in this home.

Reply from Melissa Lawerence, Marketing Coordintaor at Kent House

Fantastic review, we really appreciate your feedback - Kind regards.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 February 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 21 August 2026

We would love to show you how we can help you or a loved one, so for more information or if you would like to arrange a visit, speak to our friendly team today.

News (21) & Events (0)

News
  • 12 Aug 2026

    On Saturday 18th July, residents, families and the team at Kent House came together to enjoy our wonderful Summer BBQ, making the most of the sunshine with an afternoon full...

  • 13 Jul 2026

    At Kent House Care Home, our VE Day celebrations brought a wonderful sense of togetherness, as residents and staff came together to mark a truly meaningful occasion. We gathered everybody...

  • 13 Jul 2026

    At Kent House Care Home, our VE Day celebrations brought a wonderful sense of togetherness, as residents and staff came together to mark a truly meaningful occasion. We gathered everybody...

Upcoming Events

There are no upcoming events for Kent House.

Awards / Recognitions (10)

  • 30 Jan 2026Recipient: Gold Care Homes
  • 28 Feb 2020Recipient: Gold Care Homes
  • 03 Dec 2019Recipient: Gold Care Homes

Accreditations

There are no accreditations posted yet for Kent House.

Meet the Team (1)

Ebbie Azigwe
Ebbie AzigweJob Title:Care Home Manager

Ebbie has worked within the health and social care sector since 2008. Before becoming a home manager, Ebbie's journey with Gold Care Homes began as a deputy home manager and a regional support manager. His roles essentially entailed offering constant support and assistance to several homes within a specific region. Ebbie has obtained a qualification in Leadership and Management Level 5. He is very passionate about the quality of care provided within the homes and is a champion of staff progression within the company.

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