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- Northbourne Court care home







Northbourne Court care home, located in the busy shopping area of Sidcup in the London area, is a care facility providing residential care for older people living with dementia.
Northbourne provides a wealth of support services for people living with dementia, with the aim of not just providing care and comfort, but also a new, positive and more engaging stage in their lives. The team of qualified and attentive staff provide...
Care Provided by Northbourne Court
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 120 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The fee covers all dietary and hydration requirements: breakfast, lunch/dinner and evening meal with snacks and drinks offered throughout the day; laundry; medication administration/assistance; entertainment/companionship; personal care, cleaning and some outings. Hairdressing is not included although hair washing and drying is provided under personal care. Newspapers and some outings are also not included. Top up fees are considered.
The price(s) shown are provided by the care home. Contact Northbourne Court for full pricing details and T&Cs.
Contact Northbourne Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Avante Care & Support
- Voluntary / Not for Profit Owned
Person in charge
- Paula Igwe-Chinwo (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 2
Room Information
- Single Rooms (120)
- Single Rooms with ensuite Wet Room (120)
Northbourne Court Reviews (95)
Northbourne Court has a Review Score of 9.5 (9.542) out of 10, based on 23 reviews in the last 2 years.
Over all time Northbourne Court has 95 reviews.
The leader did a lovely job and used everyones names when talking to the residents.
Went to visit a friend and found the home to be very relaxing. Very caring staff. Cleanliness is exceptional, and residents are looked after very well.
We are very happy with the care our mum receives and how she is treated with such care and dignity. They have truly got to know her and her needs and act accordingly.
Mum moved into Northbourne Court in December 25. We are really happy with the standards here. The accommodation is fine. The big plus is the staff who are caring and seem to do their best for the residents.
The home is lovely, staff are approachable. Standard of care is very good.
The staff are attentive and caring, always ensuring dad is comfortable and well looked after. The home is clean and modern creating a pleasant environment with activities offered pleasant and engaging. As a family the home provides us with a safe and welcoming space to visit. Dad especially enjoys the food, we sometimes feel there could be more staff but this no way reflects on the excellent care provided which is outstanding.
Thank you for taking the time to post a review for Northbourne Court. It is much appreciated! We are proud of our team of carers who go out of their way to ensure that residents and their families feel comfortable, safe and cared for, and will be sure to pass on your comments and our thanks to them.
The staff is very professional very caring. Always helpful.
Thank you for your feedback. We are passionate about our service as we ensure that residents receives the best care provision.
We had a lovely afternoon and the lunch was perfect. It made an afternoon visit memorable and we both hope it will be repeated later next year (easter?).
Thank you for your feedback. Our service continue to ensure that our residents and family experience the best care possible.
I am so happy my wife (Christine) feels so content here and is being cared for all the staff are very courteous and show so much compassion. The xmas lunch was so well organised, compliments to all the staff involved, especially Deanne and the chef! Well done.
Thank you for your feedback. We strive to continue working in ways that ensures our residents live a fulfilling and vibrant life.
We came and had a lovely Christmas lunch with my mum at Northbourne care home with my mum. It was a really lovely afternoon and great ti spend a lovely day with mum at a special time. Thank you to Deanne and team for such a special afternoon.
Thank you for your feedback. We strive to continue working in ways that ensures our residents live a fulfilling and vibrant life.
On our visit we found the staff very friendly, and excellent, very helpful and made our visit a pleasure to be there, they could not do enough for us.
The resident had a birthday. All other residents were singing so there was a jolly atmosphere with all the staff available joining in.
Dad is happy here, the staff are always helpful, friendly and approachable.
Thank you for your feedback. We appreciate your comment, as we continue to provide the best care for our residents.
Always welcome, clean, warm, tidy. Staff know residents and relatives and have good relationships with relatives and residents. Grandad appears very settled and content which is all we can ask for.
Thank you for your feedback. We appreciate your comment, as we continue to ensure that our service meet our residents needs.
The staff at Northbourne are amazing work so hard. Very understanding of residents who can be challenging in their behaviours. I can't recommend them enough.
Thank you for your feedback. At Northbourne Court, we strive to be a community that ensures that everyone has a vibrant and fulfilling life.
Over all only satisfactory. Would like to hear more please and thank you to residents. I strongly disagree with changing residents into night clothes at 4pm in the afternoon and then returning them to the lounge especially when visitors are present. I have worked as a night sister in a nursing home so have very high standards and expectations.
Providing high-quality care and support is always our priority, and we take feedback like yours very seriously. The Home Manager would be happy to discuss your concerns in more detail to fully understand what you've raised. Please feel free to contact the home directly. Many thanks
When visiting Northbourne Court last May 2025. I found all the staff very welcoming and caring. My partners mum was very happy and content. The home was clean and tidy. Thank you at (NBC) for provinding a safe enviroment and all the empathy you show to the residents.
Thank you for your review.At Northbourne Court, we continue to strive to ensure that our residents and relatives feel satisfied with our service. We truly appreciate your feedback.
I am so pleased with the care my mother received. Each time I visited I always notice how clean and happy she is. The team at Northbourne Court are really kind, professional and caring. I will give them a 5 star for everything they do.
Thank you for your review. We continue to work in ways that ensures that our residents and relatives are satisfied with the care we provide.
My mum is cared for well by all staff members, she is happy and content living in Northbourne Court. All staff are pleasant and always greet myself and family members when visiting. Staff on reception are Lovely and very informative, always there to answer any questions or queries that may arise. I'm very happy my mother is living in NBC.
My Mother is receiving the best care possible. The carers are kind and caring and it makes me at peace knowing how well she has been cared for.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 October 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Northbourne Court.
There are no upcoming events for Northbourne Court.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Northbourne Court.
Accreditations
There are no accreditations posted yet for Northbourne Court.
Meet the Team (1)

Ruth Christie, Interim Home Manager - Northbourne Court
Frequently Asked Questions about Northbourne Court
What types of Care is Northbourne Court registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Northbourne Court have?
There are 120 Single Rooms.
What are the Facilities & Services at Northbourne Court?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Northbourne Court to the centre of Sidcup?
0.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Northbourne Court to verify any information. View our terms and conditions. Northbourne Court has an Enhanced Service -more info.