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Northbourne Court

Harland Avenue, Sidcup, London DA15 7NU
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Northbourne Court, Sidcup
Northbourne Court, Sidcup
Northbourne Court, Sidcup

Northbourne Court care home, located in the busy shopping area of Sidcup in the London area, is a care facility providing residential care for older people living with dementia.

Northbourne provides a wealth of support services for people living with dementia, with the aim of not just providing care and comfort, but also a new, positive and more engaging stage in their lives. The team of qualified and attentive staff provide...  

Care Provided by Northbourne Court

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 120 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,590From £1,749
Residential Dementia CareFrom £1,590From £1,749

The fee covers all dietary and hydration requirements: breakfast, lunch/dinner and evening meal with snacks and drinks offered throughout the day; laundry; medication administration/assistance; entertainment/companionship; personal care, cleaning and some outings. Hairdressing is not included although hair washing and drying is provided under personal care. Newspapers and some outings are also not included. Top up fees are considered.

Contact Northbourne Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Paula Igwe-Chinwo (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (120)
  • Single Rooms with ensuite Wet Room (120)

Northbourne Court Reviews (95)

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9.5

Northbourne Court has a Review Score of 9.5 (9.542) out of 10, based on 23 reviews in the last 2 years. Over all time Northbourne Court has 95 reviews.

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Review from Tim C (Son-in-law of Resident) published on 28 January 2019 Submitted via Website
Overall Experience

Even though my father in law was only in the home for a short time, he was treated with the utmost care and consideration by all the staff. In his last days, they ensured that he was comfortable and it allowed his family to visit in a great environment. Thank you Northbourne Court.

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Review from Peter C (Son of Resident) published on 29 May 2018 Submitted via Postal Card
Overall Experience
Mum moved into Northbourne Court at short notice after being discharged from hospital.
The staff were very welcoming and settled her in quickly making sure she had a meal.

Mum is treated with dignity, kindness and a lot of personal interaction. After just two months I feel that the staff are our friends. Cannot recommend this home highly enough - nothing is too much trouble.

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Review from J C (Son of Resident) published on 15 May 2018 Submitted via Postal Card
Overall Experience

My mother became a resident at the above establishment in 2017. Since that time my family and sisters family have been very impressed at the facilities and service offered. Any difficulty or problem that occurs is rectified as soon as possible, and all medication given is at the prescribed time and recorded efficiently. The staff are very kind, friendly and clearly enjoy their working environment. Overall - no issues at all.

Reply from Claire Evans, Home Manager at Northbourne Court

Thank you for taking the time to share your thoughts about Northbourne Court. I am pleased that the services that we provide have met your expectations.

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Review from Wendy N (Daughter of Resident) published on 3 January 2018 Submitted via Website
Overall Experience
My mother has been a resident of Northbourne Court for nearly 4 years. Although I have always been quite satisfied with her care, there have been hitches along the way.

I want to point out that since a certain senior member of staff took over Bronte Suite, that she has made amazing changes. My mum was never dressed as she didn't want to be. She is now coaxed to be dressed and go to the communal areas. The whole suite has been transformed with pretty hand cut flowers on the walls. The staff all seem very happy in a very challenging environment. My mother is always clean and tidy. The whole home always smells clean an fresh. Nothing seems to be too much trouble for the staff. Long may it continue.

Reply from Claire Evans, Home Manager at Northbourne Court

Thank you for your comments.

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Review from Barbara G (Daughter of Resident) published on 3 January 2018 Submitted via Postal Card
Overall Experience

My mother has been resident for 4 months in Northbourne Court. She is well looked after by kind and caring staff members. She has had a few minor health issues which were speedily identified and suitable medical advice sought.

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Review from P L (Daughter of Resident) published on 20 December 2017 Submitted via Postal Card
Overall Experience

This is an excellent care home. My relative that has dementia is treated with the utmost care and dignity by management and staff, who are friendly and approachable at all times.

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Review from Shirley R (Daughter of Resident) published on 28 November 2017 Submitted via Postal Card
Overall Experience

My mother has been a resident here for the past eight months. She is very happy living here. We are encouraged to visit at any time. Most of the staff here are very caring to the resident's needs. Any concerns are dealt with immediately. I am very happy with the home. All my mother's needs are met.

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Review from G A (Daughter of Resident) published on 23 November 2017 Submitted via Postal Card
Overall Experience

My mum has been here for about 7 weeks. I was worried about her coming here but she likes it here which has made me feel better. The staff are friendly and helpful and the food is good. Mum's room is large and kept clean. There are activities that you can participate in if you want to, but it's not obligatory. The rooms are divided and have their own dining rooms and lounges. It is nice as all the residents get to know each other as they are in smaller groups. Mum has company and isn't lonely anymore.

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Review from Ivor D (Son of Resident) published on 16 November 2017 Submitted via Postal Card
Overall Experience
Since my mother became a resident at Northbourne Court she has received a very impressive standard of care in many respects. My entire family is very content with my mother's living environment.

Residents at Northbourne Court present many challenges but the staff deal with these challenges very well.

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Review from Sylvia J B (Wife of Resident) published on 1 November 2017 Submitted via Postal Card
Overall Experience

When my husband was allocated to Sidcup I wasn't happy as it was quite a journey for me but I was so impressed when I visited that I had to put him first. All the carers are so friendly, caring and his room is lovely. He has settled well and I know he is safe.

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Review from Tim P (Son of Resident) published on 8 August 2017 Submitted via Postal Card
Overall Experience
Firstly let me state the people who actually care for my father are absolute saints. They are placed under enormous pressure through constant cost cutting and very poor wages. As my father's dependants, my sister and I have witnessed good person after good person leave to be replaced by well meaning but less capable people.

The family cafe is constantly closed with no explanation and we have to constantly remind people about my father's basic requirements. We are private clients and have seen fees increase and service deteriorate. It's heartbreaking to see my father's condition get steadily worse and leave after a visit worrying about his care.

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Review from Sue D (Daughter of Resident) published on 14 July 2017 Submitted via Postal Card
Overall Experience

Our dad came to Northbourne Court 4 years ago. We were delighted with the facilities and excellent care and attention he received. Lately, this has sadly changed with the introduction of a new manager and huge change. This has seen lots of good dedicated staff leaving - which is hugely disruptive to my poor dad who suffers from dementia. Team leaders have been replaced with sub-standard "assistant managers". Cafe bar is rarely open now, as my dad is frail he could still get there for a change of scenery. We are private funders of his care. A year ago my comments below would all have been excellent.

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Review from P L (Husband of Resident) published on 11 July 2017 Submitted via Postal Card
Overall Experience

My wife, who suffers from advanced vascular dementia has been a resident for over four years. I previously looked after her for four years myself. I live in the local area and a regular visitor to the care home as I wish to have regular contact to my dear wife. I am satisfied that she is being well cared for in a care home which is well run. I have good contact with the majority of the care workers and senior management with whom I can discuss any problems, should they arise. Continuity and recognition of their carers should be maintained. I am not in favour of moving staff around between suites! I and my family struggle with the loss of my wife to dementia but are happy that she is in the right home and environment best suited to her needs.

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Review from Margaret L (Daughter of Resident) published on 24 March 2017 Submitted via Postal Card
Overall Experience

Mum has been at Northbourne for 3 years and we couldn't wish for a better place for her. The home is clean and bright, with a lovely lounge, café and balcony and the rooms are comfortable. The staff are very friendly and very caring of mum - everyone always takes the time and makes a point of saying 'hello' and chatting with mum and her visitors. I always have complete confidence that mum is in the best place for her and receiving the best possible care. If you're looking for a place for your loved one, this is it!

Reply from Fiona Taylor, Care Manager at Northbourne Court

Thank you for your kind comments. We will pass your thanks and comments to the staff concerned.

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Review from Linda C (Daughter of Resident) published on 26 April 2016 Submitted via Website
Overall Experience
My mother was admitted here back in Sept 2015 under respite. She is now a resident since her husband passed away. The home is always clean & tidy & staff are friendly. Mum had been happy there since the day we went to view, don't think she wanted to leave. I felt happy to have to leave her there as I felt she was in good safe hands.
Now 6 months later although her health has deteriorated she is still happy there. A big weight off your shoulders when you know your loved ones are being looked after by caring staff.

Rooms are spacious with en-suite showers. They have an area for relatives to sit & have a drink outside of the 8 suites. They allow pets to visit. There is no restrictions on visiting

Only downfall is its a care home not a nursing home. So for residents who's health deteriorates & need nursing need to be moved.

Would highly recommend this home.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 October 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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Meet the Team (1)

Ruth Christie
Ruth ChristieJob Title:Interim Home ManagerJoined: 2026

Ruth Christie, Interim Home Manager - Northbourne Court

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