Over all time Sandbanks Resource Centre has 1 review.
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Review from Annette T (Daughter of Resident) published on 28 June 2017
Submitted via Website • Report
Overall Experience5.0 out of 5
My dad has been living here for 7 months plus. It was a place I didn't want him to go to but I couldn't ask for a better place for him to live. I can sleep at night knowing he is safe and has carers 24/7 to look after him. He has his own room which we, my sister and myself, have worked hard on to
make it feel as home-like as possible. On the 29th of May, he went to his room for a nap. The staff went to check on him and found him on the floor. They checked him over phoned my sister and told her what had happened, and said they were waiting for an ambulance to take him to hospital. They had printed off all his history so the ambulance crew had a list of all medications etc. He was in hospital overnight. My sister took him back and said as soon as they pulled up into the car park he was so happy to be there. He was at home and was so happy to see all the staff, well all his family (to him - that's what they are, family). It makes me happy to know he is where he is and happy.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Overview of Review Score
Regulatory Rating
Care Quality Commission (CQC) Rating
Date:
5 Aug 2024
Overall
Good
Caring
Good
Effective
Good
Responsive
Good
Safe
Requires improvement
Well-led
Good
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Frequently Asked Questions about Sandbanks Resource Centre
What types of Care is Sandbanks Resource Centre registered for?
Older Person Care, Dementia, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Sandbanks Resource Centre have?
There are 62 Single Rooms.
How far is Sandbanks Resource Centre to the centre of Feltham?
0.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sandbanks Resource Centre to verify any information. View our terms and conditions. Sandbanks Resource Centre has an Basic Service - more info.