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Care Provided by Carrington House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Carrington House to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Holdcare Ltd
- Private Owned
Person in charge
- Alex Roberts (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2021
Room Information
- Single Rooms (60)
Parking
- Large, free onsite car park.
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Carrington House Reviews (58)
9.4
Carrington House has a Review Score of 9.4 (9.394) out of 10, based on 9 reviews in the last 2 years.
Over all time Carrington House has 58 reviews.
Filter Reviews
Overall Experience
Date Published
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Review from Colin W (Husband of Resident) published on 4 January 2018 Submitted via Review Postal Card•
Overall Experience
My wife has been in the care home for just over 2 years and during that time has received excellent care and kindness by all staff. The management has always kept me well informed regarding medication and any illness if a doctor has attended. Activities are well provided, however, it is difficult...
My wife has been in the care home for just over 2 years and during that time has received excellent care and kindness by all staff. The management has always kept me well informed regarding medication and any illness if a doctor has attended. Activities are well provided, however, it is difficult to involve some residents (my wife is one) who has a short concentration span.
Overall, I have no complaints or concerns regarding the care home and would recommend it to anyone.
Review from Isabel H (Daughter of Resident) published on 4 January 2018 Submitted via Review Postal Card•
Overall Experience
My father is receiving excellent care and is very well looked after.
My father is receiving excellent care and is very well looked after.
Review from Karen G (Daughter of Resident) published on 3 January 2018 Submitted via Review Postal Card•
Overall Experience
The care home is clean and comfortable. The staff are exceptional. Each and every one of them are kind and caring and have a genuine affection for all the residents. I have been visiting my father virtually every day since the end of March 2017. I go at various times of the day and evening and have...
The care home is clean and comfortable. The staff are exceptional. Each and every one of them are kind and caring and have a genuine affection for all the residents. I have been visiting my father virtually every day since the end of March 2017. I go at various times of the day and evening and have never seen any member of the staff treat a resident with anything other than respect and kindness. My father is always happy and comfortable with all of the staff.
Review from Sydney L (Cousin of Resident) published on 21 August 2017 Submitted via Review Postal Card•
Overall Experience
Following my cousin's death, it took two requests plus at least one reminder over six months to obtain a refund of fees paid in advance. The visitor's book is often full with no additional pages provided. Visitors are not informed that all security doors used the same code. Incoming mail for...
Following my cousin's death, it took two requests plus at least one reminder over six months to obtain a refund of fees paid in advance. The visitor's book is often full with no additional pages provided. Visitors are not informed that all security doors used the same code. Incoming mail for residents was left in the entrance area for their visitors to pick up, often letters months old were still there.
It was difficult to find a quiet place to talk when I visited. There was no dedicated small room for visitors, I usually went into the conservatory and my cousin was brought in. It was not particularly warm and often other residents interrupted. The conservatory was also used as a dining room and tables were often being laid during my visit.
While my cousin's en suite bedroom was adequate, the resident's lounges seemed to have nothing more than large screen TV's and chairs around the walls.
There seemed to be a high turnover of staff.
It was difficult to find a quiet place to talk when I visited. There was no dedicated small room for visitors, I usually went into the conservatory and my cousin was brought in. It was not particularly warm and often other residents interrupted. The conservatory was also used as a dining room and tables were often being laid during my visit.
While my cousin's en suite bedroom was adequate, the resident's lounges seemed to have nothing more than large screen TV's and chairs around the walls.
There seemed to be a high turnover of staff.
Following my request (I live 90 miles away) I was eventually kept informed (phone, email) when my cousin needed medical attention.
Review from Vickie D (Daughter of Resident) published on 27 September 2016 Submitted via Review Postal Card•
Overall Experience
Visiting mum is a pleasure. The care home is bright, cheery and lively. It is well run, the staff are friendly and go out of their way to help and keep the residents happy. It is very clean and tidy. The bedrooms are airy and the residents are able to personalise them. We visited quite a few care...
Visiting mum is a pleasure. The care home is bright, cheery and lively. It is well run, the staff are friendly and go out of their way to help and keep the residents happy. It is very clean and tidy. The bedrooms are airy and the residents are able to personalise them. We visited quite a few care homes when deciding where mum should be and this one fitted all her needs, without being geared for people wanting to do classes like yoga etc, which at 93 my is unable to participate in. Mum is very happy and I can't thank the staff and management enough.
Review from Sue B (Daughter-in-law of Resident) published on 17 August 2016 Submitted via Review Postal Card•
Overall Experience
The best thing about Carrington House are the staff. They are always friendly, polite and helpful to us when we visit. My mother-in-law is treated with dignity and the standard of general care is always seen to be excellent.
The best thing about Carrington House are the staff. They are always friendly, polite and helpful to us when we visit. My mother-in-law is treated with dignity and the standard of general care is always seen to be excellent.
Review from Shirley W (Daughter-in-law of Resident) published on 22 July 2016 Submitted via Review Postal Card•
Overall Experience
I would like to say how well my mother-in-law was looked after in her time at Carrington House. The way the staff were with her and us could not be faulted and how well we were treated on her passing. Thanks to all.
I would like to say how well my mother-in-law was looked after in her time at Carrington House. The way the staff were with her and us could not be faulted and how well we were treated on her passing. Thanks to all.
Review from Richard W (Son of Resident) published on 14 June 2016 Submitted via Website•
Overall Experience
I last reviewed Carrington House in 2014 and feel compelled to write another review, as the latest CQC Report on Carrington House does not match what I witness, see and experience every week when I visit Dad and what I know Dad experiences on a day to day basis. I found it really difficult when...
I last reviewed Carrington House in 2014 and feel compelled to write another review, as the latest CQC Report on Carrington House does not match what I witness, see and experience every week when I visit Dad and what I know Dad experiences on a day to day basis. I found it really difficult when looking at suitable Care Homes with and for Dad and I feel for anybody who is faced with this difficult task now or in the future - the CQC Report, in my opinion, does not reflect the true position at Carrington.
I can absolutely vouch for Carrington. The staff and management have been, and continue to be, fantastic with Dad. He, and I, remain extremely happy with the support and standard of care that he receives and with the cleanliness and practices at the home. My view has not changed on Carrington and I reiterate that, if you are looking for a people-focused, family-feel Care Home you will not find better than Carrington House in my opinion.
In Dad's own words to this day "they treat me like a king here".
Review from Jan W (Wife of Resident) published on 25 May 2016 Submitted via Review Postal Card•
Overall Experience
My husband has been a resident at Carrington House for a year now and is very settled. The staff and management are excellent and I feel very pleased that he is happy there. The carers are very kind and helpful. Food is good. The activities girls are also excellent and spend a lot of time...
My husband has been a resident at Carrington House for a year now and is very settled. The staff and management are excellent and I feel very pleased that he is happy there. The carers are very kind and helpful. Food is good. The activities girls are also excellent and spend a lot of time entertaining residents and taking them out on trips. I would recommend this care home to anyone who is looking for one for a relative.
Review from Jane C (Daughter of Resident) published on 1 December 2015 Submitted via Review Postal Card•
Overall Experience
My mother was a resident in this care home following the onset of vascular dementia. From the first day Aug 2012 the staff were kind, compassionate and thoughtful. At all times they treated her with dignity and respect. Their care for her went far past what time could reasonably have expected, up...
My mother was a resident in this care home following the onset of vascular dementia. From the first day Aug 2012 the staff were kind, compassionate and thoughtful. At all times they treated her with dignity and respect. Their care for her went far past what time could reasonably have expected, up to and including the time of her death. The last week of her life her whole family, 5 children, stayed with her 24hrs a day. Nothing was too much trouble for the staff to make our stay comfortable and to support us in every way.
Review from Alex W (Daughter of Resident) published on 20 November 2015 Submitted via Review Postal Card•
Overall Experience
When it came to the time when dad needed to move, my mum and I looked into care homes. Carrington was the first home we came out of and instinctively knew "that's the one". Great staff, activities and services given. Care isn't just about helping someone "survive" until its the end, but helping...
When it came to the time when dad needed to move, my mum and I looked into care homes. Carrington was the first home we came out of and instinctively knew "that's the one". Great staff, activities and services given. Care isn't just about helping someone "survive" until its the end, but helping them "live" and have a good quality of life until times up. The staff are very attentive and they seem to really care about my dad not just because they are paid to, but because they are human beings, I feel relaxed and comfortable knowing dad is being well looked after.
Review from Jane M (Sister of Resident) published on 27 October 2015 Submitted via Review Postal Card•
Overall Experience
Carrington House is a friendly and welcoming home. Both staff and management always go out of their way to support my brother and also me when I'm visiting.
Carrington House is a friendly and welcoming home. Both staff and management always go out of their way to support my brother and also me when I'm visiting.
Review from Charles B (Husband of Resident) published on 27 October 2015 Submitted via Review Postal Card•
Overall Experience
The staff of this care home are compassionate and kind. My wife, who is a resident patient there is very well attended and I have only gratitude and appreciation fore their kindness and tender loving care they give to an elderly and frail patient. Thanks particularly to the assistant manager for...
The staff of this care home are compassionate and kind. My wife, who is a resident patient there is very well attended and I have only gratitude and appreciation fore their kindness and tender loving care they give to an elderly and frail patient. Thanks particularly to the assistant manager for her understanding and kindness.
Review from Jackie T (Daughter of Resident) published on 19 October 2015 Submitted via Review Postal Card•
Overall Experience
I am very happy with my mothers care, the staff are very caring and loving and do their very best they can to meet all her needs, both physically and emotionally.
I am very happy with my mothers care, the staff are very caring and loving and do their very best they can to meet all her needs, both physically and emotionally.
Review from Maureen D (Daughter of Resident) published on 14 October 2015 Submitted via Review Postal Card•
Overall Experience
Very happy with the care provided for my mother. Also my father visits regularly and receives a good deal of care and support during this very difficult period of transition. Unfortunately I can only visit at the weekends due to work commitments and length of journey, bit I am confident that my...
Very happy with the care provided for my mother. Also my father visits regularly and receives a good deal of care and support during this very difficult period of transition. Unfortunately I can only visit at the weekends due to work commitments and length of journey, bit I am confident that my mother is being care for in a kind and considerate manner.
Review from Suzanne L (Daughter of Resident) published on 21 September 2015 Submitted via Review Postal Card•
Overall Experience
My mum was a resident at Carrington House from March 2012 - Dec 2013. I felt that once mum had settled in which didn't take too long she was well cared for, and she soon got used to staff and the general running of the home. I visited everyday and was mostly happy with everything, the carers were...
My mum was a resident at Carrington House from March 2012 - Dec 2013. I felt that once mum had settled in which didn't take too long she was well cared for, and she soon got used to staff and the general running of the home. I visited everyday and was mostly happy with everything, the carers were good with mum and me. As like with all homes there is not enough staff. Sometimes all the residents want is someone to sit and chat to them, which the staff don't have time to do always. I still visit the home although mum is no longer there and they now have an activities team which I feel has made a huge difference. I always found Carrington a "homely" home and at the latter part of mums life they could not have been any kinder to mum and all our family which I will never forget.
Review from Robert W (Son of Resident) published on 4 September 2015 Submitted via Review Postal Card•
Overall Experience
We find the staff very helpful and friendly and deal with any problems that arise efficiently. They also make the visiting relatives very welcome.
We find the staff very helpful and friendly and deal with any problems that arise efficiently. They also make the visiting relatives very welcome.
Review from Ena B (Wife of Resident) published on 21 August 2015 Submitted via Review Postal Card•
Overall Experience
I feel they are short staffed and care of clients can suffer, not enough staff to feed, toilet etc. I visit my husband regularly so I can feed him, but do help to feed others. But on the whole I am happy with the care my husband receives.
I feel they are short staffed and care of clients can suffer, not enough staff to feed, toilet etc. I visit my husband regularly so I can feed him, but do help to feed others. But on the whole I am happy with the care my husband receives.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 September 2025Overall
Requires improvement
Requires improvement
- CaringRequires improvement
- EffectiveGood
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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