Carrington House

143 Vandyke Road, Leighton Buzzard LU7 3HQ
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9.5 54 Reviews
  • Carrington House, Leighton Buzzard
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1130

These prices are only a guideline, please contact Carrington House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Alex Roberts (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021

Room Information

  • Single Rooms (60)

Parking

  • Large, free onsite car park.

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Carrington House Reviews (54)

9.5

Carrington House has a Review Score of 9.5 (9.519) out of 10, based on 9 reviews in the last 2 years.
Over all time Carrington House has 54 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Carrington House
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Total of 54, showing 21-40
Review from Phillip A (Son of Resident) published on 4 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff have been outstanding in all aspects - very hard working and compassionate. Despite restrictions due to Covid-19 the staff have communicated well with the family and provided lots of activities. My mother is happy and her mental health has improved due to the high quality of care.
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Review from Christine A (Daughter of Resident) published on 30 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Covid has made placing Mum into care very difficult, however staff at Carrington House have been absolutely amazing in ensuring Mum is happy, safe and well looked after. The family are encouraged to contact as much as possible and are always accommodated. Cannot thank Carrington House enough.
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Review from Angela H (Daughter of Resident) published on 21 April 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother went to Carrington House following a hospital admission for respite care. She was made to feel welcome and cared for. Visits were limited and restricted due to Covid so unable to answer several questions below.
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Review from C W (Day Care) published on 6 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so pleased with the home, care and attention my mum receives. The food and the cleanliness is excellent. The staff and management are all wonderful. I could not wish my mum to be anywhere else. Everyone at Carrington House are all excellent! Well done.
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Review from C G (Daughter of Resident) published on 11 May 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Words cannot express how grateful we are as a family. Transition to Carrington House from home was dealt with respect and care.
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Review from G C (Wife of Resident) published on 1 May 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is the first time I have experienced a care home. My husband has dementia with challenging behaviour.
I can honestly say; that all the staff at Carrington House are the most caring people you could wish for; to look after your loved one.
Nothing is too much trouble for them. It amazes me they
said to be unskilled workers; to me, this is clearly not so.
The home is extremely well run, which is always down to good management. There is always plenty of good home-cooked meals as I have seen for myself. Cannot fault this home.
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Review from C D (Daughter of Resident) published on 25 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Really understanding staff, always trying to do their best to look after the residents. I have complete confidence that my mum is being really cared for and this makes it so much easier for me to accept her being in a care home. The move was, and still is, difficult for me to fully accept, but the staff
have shown me so much understanding too and this has been a great help.
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Review from Sue K (Wife of Resident) published on 11 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Exceptionally caring and cheerful staff. Their interaction with residents, whatever their mental capacity, is outstanding.
Activities on a daily basis are good and varied. Food and drinks are plentiful and all visitors are made to feel welcome. My husband is responding well to this caring environment.
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Review from M B (Wife of Resident) published on 4 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been in Carrington House for seven months. I have always found the staff very professional and friendly and my husband likes them. The management are very approachable and friendly.
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Review from Elizabeth Crawford B (Sister of Resident) published on 14 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I go in every other day. Every time we go, everything is clean and tidy. Everyone in there is always clean. They give food every two hours. I am well satisfied that my sister has everything she needs and more.
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Review from Pamela W (Wife of Resident) published on 7 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Though not the most attractive of care homes I have seen, the dedication and quality of care given by the staff is truly remarkable and unsurpassed by any other similar establishment I have visited. All, without exception, care deeply for the residents and do their best to make them happy.
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Review from R C (Wife of Resident) published on 16 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since September Carrington House has good management. Thanks.
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Review from Trevor F (Wife of Resident) published on 16 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found all the staff are very kind and considerate at all times, I could not ask for any more. The plac3e is wonderful.
Thank you very much for taking care of my wife.
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Review from Trevor N (Resident) published on 17 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My time at Carrington has opened my eyes about life from the carers to the residents to the admin staff they do a marvellous, rewarding, caring service. Lastly, all the staff at Carrington are naturally good, honest people. I will miss them so much and I will keep in touch with everyone at Carrington.
All the staff here are amazing, they go about their duties like a well-oiled machine. They are all in sync. Being not an easy career they do their duties with gusto, nothing phases the whatever the task given them. In my opinion, they love their duties with pure heart on their sleeves. I have gone through a rough patch but how they handled me, they put more than a smile on my face. They are my angels and all the resident's angels. By the way, they handle difficult situations is unbelievable. The food here is very, very good, well carried, cooked to perfection and I should know as I was in the kitchen with my father from the age of eight. Considering there is an average sixty residence that need feeding that, on its own, is no mean feat. On hygiene, ten out of ten throughout the building. Management there is the key to the smooth running of this care home.
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Review from Pauline W (Daughter of Resident) published on 21 March 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother is so happy in this care home. All her needs are met by many of the caring friendly staff. There is always someone to talk too. This makes us happy to see that she is happy. She always recommends the home to everyone she meets.
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Review from Vince (Son-in-law of Resident) published on 2 March 2018 Submitted via Website • Report
Overall Experience 1.0 out of 5
Under staffed, no activities for residents, no stimulation for residents, soiled furniture in communal areas.
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Review from Colin W (Husband of Resident) published on 4 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife has been in the care home for just over 2 years and during that time has received excellent care and kindness by all staff. The management has always kept me well informed regarding medication and any illness if a doctor has attended. Activities are well provided, however, it is difficult to
involve some residents (my wife is one) who has a short concentration span.


Overall, I have no complaints or concerns regarding the care home and would recommend it to anyone.

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Review from Isabel H (Daughter of Resident) published on 4 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father is receiving excellent care and is very well looked after.
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Review from Karen G (Daughter of Resident) published on 3 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is clean and comfortable. The staff are exceptional. Each and every one of them are kind and caring and have a genuine affection for all the residents. I have been visiting my father virtually every day since the end of March 2017. I go at various times of the day and evening and have
never seen any member of the staff treat a resident with anything other than respect and kindness. My father is always happy and comfortable with all of the staff.
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Review from Sydney L (Cousin of Resident) published on 21 August 2017 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
Following my cousin's death, it took two requests plus at least one reminder over six months to obtain a refund of fees paid in advance. The visitor's book is often full with no additional pages provided. Visitors are not informed that all security doors used the same code. Incoming mail for residents
was left in the entrance area for their visitors to pick up, often letters months old were still there.
It was difficult to find a quiet place to talk when I visited. There was no dedicated small room for visitors, I usually went into the conservatory and my cousin was brought in. It was not particularly warm and often other residents interrupted. The conservatory was also used as a dining room and tables were often being laid during my visit.
While my cousin's en suite bedroom was adequate, the resident's lounges seemed to have nothing more than large screen TV's and chairs around the walls.
There seemed to be a high turnover of staff.
Following my request (I live 90 miles away) I was eventually kept informed (phone, email) when my cousin needed medical attention.
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Current Review Score: 9.5 (9.519)

Overview of Review Score

The Review Score of 9.5 (9.519) out of 10 for Carrington House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.869 for Carrington House is calculated as follows: ( (94 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 107 Ratings = 4.869
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.65 Points relating to the number of positive Reviews for Carrington House is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 9 Positive Reviews ÷ 12 = 0.75
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Oct 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Please contact us for latest vacancies.

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