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Care Provided by Carrington House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Carrington House to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Holdcare Ltd
- Private Owned
Person in charge
- Alex Roberts (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2021
Room Information
- Single Rooms (60)
Parking
- Large, free onsite car park.
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Carrington House Reviews (58)
9.4
Carrington House has a Review Score of 9.4 (9.394) out of 10, based on 9 reviews in the last 2 years.
Over all time Carrington House has 58 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Carrington House
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Review from Christine C (Daughter of Resident) published on 8 December 2021 Submitted via Postal Card•
Overall Experience
I can't fault the care my 92-year mum is receiving. All the carers and managers I've met so far are extremely caring with my mum. The staff are also on cue with Mum's medical needs. Mum was depressed when she became a resident at the care home but the lovely staff have managed to engage her in so...
I can't fault the care my 92-year mum is receiving. All the carers and managers I've met so far are extremely caring with my mum. The staff are also on cue with Mum's medical needs. Mum was depressed when she became a resident at the care home but the lovely staff have managed to engage her in so many activities that she had given up on. I'm happy that Mum is happy and I think Mum has made friends too.
Review from Raymond C (Son of Resident) published on 3 August 2021 Submitted via Postal Card•
Overall Experience
My mother has only been a resident at the care home for 6 months, so difficult to give a full assessment however during this period the care and support we have received to date has been excellent due to the COVID pandemic and not being able to enter the home, in general, it is difficult to give an...
My mother has only been a resident at the care home for 6 months, so difficult to give a full assessment however during this period the care and support we have received to date has been excellent due to the COVID pandemic and not being able to enter the home, in general, it is difficult to give an accurate review for e.g cleanliness.
Review from Lynda S (Daughter of Resident) published on 10 May 2021 Submitted via Postal Card•
Overall Experience
I found that Carrington House was most helpful with Dad. He's been so happy there and every day there are activities going on. I think they are excellent. Dad is treated with dignity and kindness and each day they are trying to improve in all areas. In fact I wouldn't mind being in there at the...
I found that Carrington House was most helpful with Dad. He's been so happy there and every day there are activities going on. I think they are excellent. Dad is treated with dignity and kindness and each day they are trying to improve in all areas. In fact I wouldn't mind being in there at the moment with this lockdown. They seem to do a lot throughout the day.
Review from I E (Son of Resident) published on 6 May 2021 Submitted via Postal Card•
Overall Experience
Carrington House is an excellent care home and myself and my sister feel our father is being very well cared for and it is a huge improvement on his previous care home. We feel that the standards are high and that the management and staff really do care about the wellbeing of the residents.
Carrington House is an excellent care home and myself and my sister feel our father is being very well cared for and it is a huge improvement on his previous care home. We feel that the standards are high and that the management and staff really do care about the wellbeing of the residents.
Review from Phillip A (Son of Resident) published on 4 May 2021 Submitted via Postal Card•
Overall Experience
The staff have been outstanding in all aspects - very hard working and compassionate. Despite restrictions due to Covid-19 the staff have communicated well with the family and provided lots of activities. My mother is happy and her mental health has improved due to the high quality of care.
The staff have been outstanding in all aspects - very hard working and compassionate. Despite restrictions due to Covid-19 the staff have communicated well with the family and provided lots of activities. My mother is happy and her mental health has improved due to the high quality of care.
Review from Christine A (Daughter of Resident) published on 30 April 2021 Submitted via Postal Card•
Overall Experience
Covid has made placing Mum into care very difficult, however staff at Carrington House have been absolutely amazing in ensuring Mum is happy, safe and well looked after. The family are encouraged to contact as much as possible and are always accommodated. Cannot thank Carrington House enough.
Covid has made placing Mum into care very difficult, however staff at Carrington House have been absolutely amazing in ensuring Mum is happy, safe and well looked after. The family are encouraged to contact as much as possible and are always accommodated. Cannot thank Carrington House enough.
Review from Angela H (Daughter of Resident) published on 21 April 2021 Submitted via Postal Card•
Overall Experience
My mother went to Carrington House following a hospital admission for respite care. She was made to feel welcome and cared for. Visits were limited and restricted due to Covid so unable to answer several questions below.
My mother went to Carrington House following a hospital admission for respite care. She was made to feel welcome and cared for. Visits were limited and restricted due to Covid so unable to answer several questions below.
Review from C W (Day Care Service User) published on 6 April 2021 Submitted via Review Postal Card•
Overall Experience
I am so pleased with the home, care and attention my mum receives. The food and the cleanliness is excellent. The staff and management are all wonderful. I could not wish my mum to be anywhere else. Everyone at Carrington House are all excellent! Well done.
I am so pleased with the home, care and attention my mum receives. The food and the cleanliness is excellent. The staff and management are all wonderful. I could not wish my mum to be anywhere else. Everyone at Carrington House are all excellent! Well done.
Review from C G (Daughter of Resident) published on 11 May 2020 Submitted via Review Postal Card•
Overall Experience
Words cannot express how grateful we are as a family. Transition to Carrington House from home was dealt with respect and care.
Words cannot express how grateful we are as a family. Transition to Carrington House from home was dealt with respect and care.
Review from G C (Wife of Resident) published on 1 May 2020 Submitted via Review Postal Card•
Overall Experience
This is the first time I have experienced a care home. My husband has dementia with challenging behaviour.
I can honestly say; that all the staff at Carrington House are the most caring people you could wish for; to look after your loved one.
I can honestly say; that all the staff at Carrington House are the most caring people you could wish for; to look after your loved one.
Nothing is too much trouble for them. It amazes me...
This is the first time I have experienced a care home. My husband has dementia with challenging behaviour.
I can honestly say; that all the staff at Carrington House are the most caring people you could wish for; to look after your loved one.
Nothing is too much trouble for them. It amazes me they said to be unskilled workers; to me, this is clearly not so.
I can honestly say; that all the staff at Carrington House are the most caring people you could wish for; to look after your loved one.
Nothing is too much trouble for them. It amazes me they said to be unskilled workers; to me, this is clearly not so.
The home is extremely well run, which is always down to good management. There is always plenty of good home-cooked meals as I have seen for myself. Cannot fault this home.
Review from C D (Daughter of Resident) published on 25 June 2019 Submitted via Postal Card•
Overall Experience
Really understanding staff, always trying to do their best to look after the residents. I have complete confidence that my mum is being really cared for and this makes it so much easier for me to accept her being in a care home. The move was, and still is, difficult for me to fully accept, but the...
Really understanding staff, always trying to do their best to look after the residents. I have complete confidence that my mum is being really cared for and this makes it so much easier for me to accept her being in a care home. The move was, and still is, difficult for me to fully accept, but the staff have shown me so much understanding too and this has been a great help.
Review from Sue K (Wife of Resident) published on 11 April 2019 Submitted via Postal Card•
Overall Experience
Exceptionally caring and cheerful staff. Their interaction with residents, whatever their mental capacity, is outstanding.
Activities on a daily basis are good and varied. Food and drinks are plentiful and all visitors are made to feel welcome. My husband is responding well to this caring...
Exceptionally caring and cheerful staff. Their interaction with residents, whatever their mental capacity, is outstanding.
Activities on a daily basis are good and varied. Food and drinks are plentiful and all visitors are made to feel welcome. My husband is responding well to this caring environment.
Review from M B (Wife of Resident) published on 4 April 2019 Submitted via Postal Card•
Overall Experience
My husband has been in Carrington House for seven months. I have always found the staff very professional and friendly and my husband likes them. The management are very approachable and friendly.
My husband has been in Carrington House for seven months. I have always found the staff very professional and friendly and my husband likes them. The management are very approachable and friendly.
Review from Elizabeth Crawford B (Sister of Resident) published on 14 March 2019 Submitted via Postal Card•
Overall Experience
I go in every other day. Every time we go, everything is clean and tidy. Everyone in there is always clean. They give food every two hours. I am well satisfied that my sister has everything she needs and more.
I go in every other day. Every time we go, everything is clean and tidy. Everyone in there is always clean. They give food every two hours. I am well satisfied that my sister has everything she needs and more.
Review from Pamela W (Wife of Resident) published on 7 March 2019 Submitted via Postal Card•
Overall Experience
Though not the most attractive of care homes I have seen, the dedication and quality of care given by the staff is truly remarkable and unsurpassed by any other similar establishment I have visited. All, without exception, care deeply for the residents and do their best to make them happy.
Though not the most attractive of care homes I have seen, the dedication and quality of care given by the staff is truly remarkable and unsurpassed by any other similar establishment I have visited. All, without exception, care deeply for the residents and do their best to make them happy.
Review from R C (Wife of Resident) published on 16 October 2018 Submitted via Review Postal Card•
Overall Experience
Since September Carrington House has good management. Thanks.
Since September Carrington House has good management. Thanks.
Review from Trevor F (Wife of Resident) published on 16 October 2018 Submitted via Review Postal Card•
Overall Experience
I have found all the staff are very kind and considerate at all times, I could not ask for any more. The plac3e is wonderful.
Thank you very much for taking care of my wife.
I have found all the staff are very kind and considerate at all times, I could not ask for any more. The plac3e is wonderful.
Thank you very much for taking care of my wife.
Review from Trevor N (Resident / Service User) published on 17 September 2018 Submitted via Review Postal Card•
Overall Experience
My time at Carrington has opened my eyes about life from the carers to the residents to the admin staff they do a marvellous, rewarding, caring service. Lastly, all the staff at Carrington are naturally good, honest people. I will miss them so much and I will keep in touch with everyone at...
My time at Carrington has opened my eyes about life from the carers to the residents to the admin staff they do a marvellous, rewarding, caring service. Lastly, all the staff at Carrington are naturally good, honest people. I will miss them so much and I will keep in touch with everyone at Carrington. All the staff here are amazing, they go about their duties like a well-oiled machine. They are all in sync. Being not an easy career they do their duties with gusto, nothing phases the whatever the task given them. In my opinion, they love their duties with pure heart on their sleeves. I have gone through a rough patch but how they handled me, they put more than a smile on my face. They are my angels and all the resident's angels. By the way, they handle difficult situations is unbelievable. The food here is very, very good, well carried, cooked to perfection and I should know as I was in the kitchen with my father from the age of eight. Considering there is an average sixty residence that need feeding that, on its own, is no mean feat. On hygiene, ten out of ten throughout the building. Management there is the key to the smooth running of this care home.
Review from Pauline W (Daughter of Resident) published on 21 March 2018 Submitted via Website•
Overall Experience
My mother is so happy in this care home. All her needs are met by many of the caring friendly staff. There is always someone to talk too. This makes us happy to see that she is happy. She always recommends the home to everyone she meets.
My mother is so happy in this care home. All her needs are met by many of the caring friendly staff. There is always someone to talk too. This makes us happy to see that she is happy. She always recommends the home to everyone she meets.
Review from Vince (Son-in-law of Resident) published on 2 March 2018 Submitted via Website•
Overall Experience
Under staffed, no activities for residents, no stimulation for residents, soiled furniture in communal areas.
Under staffed, no activities for residents, no stimulation for residents, soiled furniture in communal areas.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 September 2025Overall
Requires improvement
Requires improvement
- CaringRequires improvement
- EffectiveGood
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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