Valerie's Residential Care Home

20 Ravenswood Avenue, Crowthorne RG45 6AY
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9.2 4 Reviews
  • Valerie's Residential Care Home, Crowthorne
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Eating Disorders
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 17 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £795
  • Self-Funded Residential Dementia Care: from £845
  • RESPITE Self-Funded Residential Care: from £895
  • RESPITE Self-Funded Residential Dementia Care: from £945

These prices are only a guideline, please contact Valerie's Residential Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Shelley Young (Manager)

Local Authority / Social Services

Admission Criteria

  • 1 months trial
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (13)
  • Couples/Companion Rooms (2)

Visiting

  • The home is happy to arrange discussion and provide tour information. Please telephone for detail

Parking

  • Parking Spaces Available

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Valerie's Residential Care Home Reviews (4)

9.2

Valerie's Residential Care Home has a Review Score of 9.2 (9.226) out of 10, based on 4 reviews in the last 2 years. Over all time Valerie's Residential Care Home has 4 reviews.

Overall Experience

  • 3
  • 1
  • 0
  • 0
  • 0

Date Published

4
3
4
4
0

Review from Deborah M (Daughter of Resident) published on 29 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was in hospital for 3 months wen it was decided she needed round the clock care this was the hardest decision I had to make i looked at several homes very posh and lovely places but something was missing.i came across valeries and realised what it was .mum can't see or hear very well but
I knew she could feel. The love. Support.amd care from the amazing staff and management mum settled instantly and began to improve .we all want the best for our loved one's and I know I made the best decision this place feels like home it's filled with love. Laughter and genuine care

Reply from Paul M, Operations Manager at Valerie's Residential Care Home

Thank you so much for your feedback. This is a great encouragement to all who live and work at Valeries. We are so proud of everyone's contribution and commitment towards continuous improvement as we strive to be the best. Thank you again.

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Review from andrew j (Son of Resident) published on 16 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad went to Valeries two years ago and the staff were incredible! They treated him with love, care and attention. We could not have asked for more from the manager and all the staff there. They were brilliant and I cannot recommend Valeries enough!

Reply from P Mason, Operations Manager at Valerie's Residential Care Home

Thank you so much for your kind words. Staff so appreciated looking after Dad - with fond memories from all.

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Review from A P (Son-in-law of Resident) published on 16 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is a small home however the staff are so kind and that's all we can ask for kindness goes a long way. They always smile and treat people with respect .The Manager interacts with the residents and families

Reply from P Mason, Operations Manager at Valerie's Residential Care Home

Its a privilege providing care and support and thank you for the kind and positive words about staff and management.

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Review from Gwyn A (Brother of Resident) published on 4 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I'm happy to say that the care home and its staff are now very satisfactory. The differences since the new manager arrived have been quite remarkable, she seems to have energised the staff and started a lot of improvements to the home itself. There is still much to be done, but I feel confident that
with the right support, Valerie's could become a flagship home.

Facilities

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Treated with Dignity

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Current Review Score: 9.2 (9.226)

Overview of Review Score

The Review Score of 9.2 (9.226) out of 10 for Valerie's Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.851 for Valerie's Residential Care Home is calculated as follows: ( (41 Excellents x 5) + (5 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 47 Ratings = 4.851

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.375 Points relating to the number of positive Reviews for Valerie's Residential Care Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 17 registered maximum number of service users is 3.4, which has been reached with 4 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Apr 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Inadequate

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Valerie's Residential Care Home

What types of Care is Valerie's Residential Care Home registered for?

Older Person Care, Dementia, Eating Disorders, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Valerie's Residential Care Home have?

There are 13 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Valerie's Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Valerie's Residential Care Home to the centre of Crowthorne?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Valerie's Residential Care Home to verify any information. View our terms and conditions. Valerie's Residential Care Home has an Basic Service - more info.