Greywell Road, Up Nately, Hook RG27 9PJ
20 Ravenswood Avenue, Crowthorne RG45 6AY
8/10a Searle Road, Farnham GU9 8LJ
Submitted via Website • Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
This is not a new hotel style home, but it does provide good care and and security for the residents.
Reply from P Mason, Operations Manager at Crossways
Thank you so much for the positive feedback. We don't boast chandeliers or spiral staircase, but It is a privilege providing care and support. Our manager and staff aim to promote a home from home experience and will be encouraged by your kind words. Thank you again
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from P Mason, Operations Manager at Anchorstone Nursing Home
Thank you so much for the very positive feedback. Management and Staff will be greatly encouraged.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from P Mason, Operations Manager at Anchorstone Nursing Home
Thank you for your kind review. We are have done much to improve the environment over the past 3 years and involved in a plan to ensure that there in continuous improvement. We are so pleased that your parent enjoys activities provided.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Paul M, Operations Manager at Valerie's Residential Care Home
Thank you so much for your feedback. This is a great encouragement to all who live and work at Valeries. We are so proud of everyone's contribution and commitment towards continuous improvement as we strive to be the best. Thank you again.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from P Mason, Operations Manager at Valerie's Residential Care Home
Thank you so much for your kind words. Staff so appreciated looking after Dad - with fond memories from all.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from P Mason, Operations Manager at Valerie's Residential Care Home
Its a privilege providing care and support and thank you for the kind and positive words about staff and management.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from P Mason, Operations Manager at Anchorstone Nursing Home
Thank you for the kind feedback. We are pleased that your Mother has settled well and is enjoying Anchorstone. Your positive words of appreciation will encourage staff.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from P Mason, Operations Manager at Anchorstone Nursing Home
Thank you for your kind words. Staff will be so encouraged and it remains a privilege caring for and supporting seniors.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from P Mason, Operations Manager at Anchorstone Nursing Home
Thank you so much for the review. It is a privilege to provide care and support and we are so proud of the staff team. We may not boast of spiral staircases or posh chandeliers, but maintaining important relations with loved ones and compassionate care must be at the heart of all we do.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Paul Mason, Operations Manager at Anchorstone Nursing Home
We are so sorry about the passing of your father. Thank you for your positive comments about the staff and the care provided. Regrettably, bills have to be paid and it was always considered in your father's best interest that he had haircuts to maintain his dignity and grooming. This was the price of two cuts which were as per the invoice sent £29. We kindly request this from the estate. These issues are never easy and apologies if you feel the timing insensitive. I do note your alleged refusal to pay.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from Paul Mason, Operations Manager at Anchorstone Nursing Home
It is a a pleasure providing care and support to your father. We so appreciate your partnership with us. Thank you or the kind review and recommendation.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from P Mason, Operations Manager at Anchorstone Nursing Home
Thank you so much for the very warm words which encourage all the staff and management.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from P Mason, Operations Manager at Anchorstone Nursing Home
Thank you so much for the review. We don't boast chandeliers or spiral staircases but we aim for 'Family', in which residents and relatives play an important and integral part.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from P Mason, Operations Manager at Anchorstone Nursing Home
Thank you so much for the review. We strive for continuous improvement and management and staff welcome the opportunity to meet with family, both formally and informally. Staff are trained in supporting those who may have memory impairment in addition to staff natural attributes, in both caring and empathy which must be 'hallmarks' during our recruitment.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Submitted via Website • Report
Reply from P Mason, Operations Manager at Anchorstone Nursing Home
Thank you so much for the positive review. We are fortunate to have a loyal staff member who is passionate about resident involvement in activities.
Staff are so grateful for your review of our care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Loading
Loading events
Average costs per week for care homes owned by S E S Care Homes Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by S E S Care Homes Ltd, based on 1 out of 3 settings.
Type of Care Provided | Average Weekly Cost |
---|---|
Residential Care | £795 |
Residential Dementia Care | £845 |
All Care Types | £795 |
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact S E S Care Homes Ltd to verify any information. View our terms and conditions.