Care Provided by Crossways
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 18 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Lift
- Wheelchair Access
- Gardens
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Crossways for full pricing details and T&Cs.
Contact Crossways to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- S E S Care Homes Ltd
- Private Owned
Person in charge
- Aamir Iqbal (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (18)
Visiting
- Please contact the home manager for arrangements in place to make an appointment.
Parking
- A good size Car Park is within the grounds.
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Crossways Reviews (6)
9.4
Crossways has a Review Score of 9.4 (9.382) out of 10, based on 5 reviews in the last 2 years.
Over all time Crossways has 6 reviews.
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Overall Experience
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Review from J B (Grandson of Resident) published on 4 March 2026 Submitted via Website•
Overall Experience
The team are absolutely amazing, I moved both of my grandparents there with a previous bad experience in a different home.
Always very welcoming and look after both grandparents. Lovely peaceful area with a nice garden view as well.
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Review from Jackie W (Granddaughter of Resident) published on 19 August 2025 Submitted via Website•
Overall Experience
The staff at Crossways are incredible. The most amazingly lovely thing is how they do the work for the love of it. Looking after even the most challenging of patients is very obviously rewarding for them all. They create a warm family atmosphere and are highly skilled. They also clearly love it when families visit and go out of their way to make it pleasant.
↩Reply from P Mason, Operations Manager at Crossways
Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your Gran Parent is receiving such great care at Crossways and that they enjoy being part of our family. I will pass on your kind comments to the whole team.
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Review from G S (Son of Resident) published on 17 July 2025 Submitted via Website•
Overall Experience
My mom has advanced vascular dementia and needs round the clock care. The nursing home provides very well to her complex needs, but perhaps most importantly they seem to do that with genuine empathy , treating her with respect, anticipating and responding to her needs.it feels like a safe and warm place.
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Review from Amanda P (Wife of Resident) published on 17 July 2025 Submitted via Website•
Overall Experience
The staff are incredibly caring and do an amazing job. My husband is no longer able to communicate verbally, but they are very good at understanding his needs. I haven't given a rating for activities because my husband is at the stage where he is no longer able to take part.
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Review from G S (Friend of Resident) published on 9 July 2025 Submitted via Website•
Overall Experience
We visit an old friend who is resident here. She looks well and well cared for and the staff are always friendly, helpful and caring.
This is not a new hotel style home, but it does provide good care and and security for the residents.
↩Reply from P Mason, Operations Manager at Crossways
Thank you so much for the positive feedback. We don't boast chandeliers or spiral staircase, but It is a privilege providing care and support. Our manager and staff aim to promote a home from home experience and will be encouraged by your kind words. Thank you again
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Review from Lynda L (Daughter of Resident) published on 16 July 2019 Submitted via Postal Card•
Overall Experience
Crossways is a very friendly nursing home. Mum has been there very nearly 10 years. The staff treat her with respect and kindness, although now bedridden, staff take the time with her. Her face lights up when she sees them. The home is always clean with no funny smells! Well done Crossways. You should be praised.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 October 2024Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for Crossways.
Upcoming Events
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Crossways.
Accreditations
There are no accreditations posted yet for Crossways.
Meet the Team (0)
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Frequently Asked Questions about Crossways
What types of Care is Crossways registered for?
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Crossways have?
There are 18 Single Rooms.
What are the Facilities & Services at Crossways?
Own Furniture if required, Smoking not permitted, Lift, Wheelchair Access, Gardens are some of the Facilities & Services.
How far is Crossways to the centre of Hook?
2.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Crossways to verify any information. View our terms and conditions. Crossways has a Basic Service -more info.