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Warren Lodge has a Review Score of 10 (9.958) out of 10, based on 50 reviews in the last 2 years. Over all time Warren Lodge has 132 reviews.
Review from M V (Resident) assisted by family/friend published on 25 July 2025
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Review from Linda M (Stepdaughter of Resident) published on 16 July 2025
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Review from David O (Son of Resident) published on 30 June 2025
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The care home manager is always welcoming, approachable, and attentive. He demands the highest standards of care. Warren Lodge is always spotless, well maintained, and welcoming. Mum enjoys the food every day.
There are lots of activities ensuring the residents are stimulated socially, mentally and physically. There are regular events where families can come along and join in. Warren Lodge has an atmosphere of genuine kindness. I know that Mum is very happy, and as a family, we have total peace of mind knowing she is safe, happy and very well cared for.
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Review from Clare B (Daughter of Resident) published on 28 April 2025
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Review from John T (Son of Resident) published on 26 February 2025
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Review from Chris R (Son of Resident) published on 27 January 2025
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Review from Lorraine S (Daughter of Resident) published on 27 January 2025
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Review from J O (Daughter of Resident) published on 24 January 2025
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Review from Karen C (Daughter of Resident) published on 23 January 2025
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Review from Lisa C (Granddaughter of Resident) published on 16 January 2025
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Review from Ian C (Son-in-law of Resident) published on 16 January 2025
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Review from Emma C (Granddaughter of Resident) published on 14 January 2025
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Review from Maria D (Daughter of Resident) published on 13 January 2025
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Review from Sarah P (Daughter of Resident) published on 25 December 2024
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Review from Justine B (Friend of Resident) published on 11 December 2024
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Review from Carmen G (Daughter of Resident) published on 5 December 2024
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Review from Jackie Y (Daughter of Resident) published on 3 December 2024
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Review from Jacki W (Daughter of Resident) published on 30 October 2024
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Review from Mark S (Son of Resident) published on 10 October 2024
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Review from Angela S (Daughter of Resident) published on 17 September 2024
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The Review Score of 10 (9.958) out of 10 for Warren Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 50 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 50 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.958 for Warren Lodge is calculated as follows: ( (565 Excellents x 5) + (25 Goods x 4) ) ÷ 590 Ratings = 4.958
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Warren Lodge is based on 50 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 50 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 2 Jul 2021
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Job Title: Home Manager
I am extremely passionate about delivering exceptional person-centred care to our residents and ensuring the highest standards of care are met. My background has been in healthcare, and the most rewarding aspect has been to lead by example in providing excellent service with quality dignity and choice. I am proud to be the Home Manager and thoroughly enjoy working with our residents, their families and the entire care team at Warren Lodge Care Centre.
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