Warren Lodge, Wokingham, Berkshire
Warren Lodge, Wokingham, Berkshire
Warren Lodge, Wokingham, Berkshire

Warren Lodge is in an enviable position. Set in two and a half acres of beautiful landscaped grounds and surrounded by farmland including pond, aviary and walkways.

Their aim is to provide the highest standards of care in homely surroundings. They focus on the needs of the individual in a caring and friendly environment.

Warren Lodge provides quality care: 24 hour trained staff; Excellent nurse call system; Personalised care plans; Visiting chiropodist; Regular visits from general practitioner.

First class accommodation with bright, airy and beautifully decorated rooms. 51 individually designed rooms; En-suite facilities; TV and telephone points; passenger lift; Relaxing lounges; Various social events; 22 dementia beds in lovely courtyard setting.

Warren Lodge has many years of experience in caring for the elderly and is proud of the reputation it has gained. They are fully committed to: Respect the individual and provide choice in their daily life; Encourage all guests to live as independently as possible; Providing a homely atmosphere where the guests feel comfortable and secure; Maintaining all guests' confidentiality and privacy at all times.

Group: Forest Healthcare

Person in charge: Anthony Browne (Manager)

Local Authority / Social Services: Wokingham Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 55 Service Users

Registered Care Categories*: Dementia • Learning Disability • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment • Substance Misuse

Specialist Care Categories: Alzheimer's • Parkinson's Disease

Admission Information: Ages 65+.

Single Rooms: 49

Shared Rooms: 3

Rooms with ensuite WC: 45

Facilities & Services: Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Warren Lodge: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.3 Warren Lodge has a Review Score of 9.3 (9.301)

The Review Score of 9.3 (maximum of 10) for Warren Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Warren Lodge in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 8 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.574 for Warren Lodge is calculated as follows: ( (57 Excellents x 5) + (34 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 94 Ratings = 4.574

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.727 Points relating to the number of positive Reviews for Warren Lodge is based on 8 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 11 positive Reviews (55 registered maximum number of service users ÷ 5). 8 Reviews ÷ 11 Target = 0.727

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    6
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Warren Lodge?

  • Extremely LIKELY
    8
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Warren Lodge

  • Daughter of Resident/Service User
    6
  • Son of Resident/Service User
    1
  • Wife of Resident/Service User
    1

My mum has been at Warren Lodge for 3 years, and my aunt, for 2 years. My mum has Alzheimers and has been so well looked since she first arrived. The staff have been amazing, reassuring us when she was found sleeping in other peoples beds, etc that this was normal behaviour and not to worry. Their patience is amazing and nothing is too much trouble. They always give us snippets of news when we arrive and greet us with a smile.
My aunt has been bedridden for most of her time at Warren Lodge and her care was exceptional. She needed to be spoon fed and the carers were so patient! On one occasion, when the farm animals were visiting the home, they even took the donkey up in the lift to see Hilda. They made sure that my mum and Hilda were in adjoining rooms which made visiting easier for us.
My aunt recently passed away and her last few days were very peaceful. Nothing was too much trouble.
Thank you all at the home for your care and patience.

How likely would you be to recommend Warren Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

My mother and late aunt have been residents for several years. They could not have had more love and care anywhere else. All the staff are wonderful and treat them with dignity and compassion. We couldn't have coped with my mother's dementia without their support to our family.

How likely would you be to recommend Warren Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother entered Warren Lodge in October 2012. As she has become increasingly dependent due to dementia and osteoporosis, as well as her advancing years, (she is 94) the staff have not failed to give her the care she needs at each stage. She is treated with respect, even at her most awkward, and the staff will visit her room for a chat frequently when she is confined to bed, although every effort is being made to get her up to join in the entertainment each day.
The rooms are individual with pleasant decor, the food is excellent and varied, but the best recommendation for Warren Lodge is its caring staff overseen by the extremely capable but with humour the manager.

How likely would you be to recommend Warren Lodge? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Don't Know

After visiting various care homes for Mum, we felt Warren Lodge to be the best place for her. The staff were so helpful in securing a place very quickly for us as the situation of looking after her at home had become untenable. The Courtyard is a safe and secure environment for her as she suffers from Alzheimer's. It's lovely to see all the staff interact with the resents regardless of their positions there. I am so grateful to Warren Lodge for the care and support not only Mum receives but also myself when needed. The residents are all treated with the care and dignity they deserve. Without Warren Lodge, I don't know where I'd be. So, thank you, Warren Lodge.

How likely would you be to recommend Warren Lodge? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My mother entered Warren Lodge in June 2016. She has settled in very well, which is something I did not expect because she was reluctant to go into a home. She has dementia and needed somewhere safe and secure to live and where she would still feel fairly independent. Having a nice room of her own has given her this. She enjoys the company she now has as well. She can choose when and if she wants to join in the daily activities. She looks more relaxed and her sense of humour has returned. I am able to approach a member of staff if there is anything that I am concerned about.

How likely would you be to recommend Warren Lodge? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

I know my mother is happy at Warren Lodge, she, in my opinion, is well looked after by the staff with regards to personal hygiene, washing of her clothes, assisting her with dressing and generally the cleanliness of her room and bathroom.

The quality, quantity and variety of food are very high, I also like the option of her being able to have breakfast or lunch in her room, which for breakfast can be a full English breakfast if she wants.

Engagement between the staff and guests is very good, activities are very stimulating and get everyone involved, they also run special visitor programmes which tend to involve all staff and guests, which is very rewarding for all concerned.

How likely would you be to recommend Warren Lodge? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My husband suffers from dementia and until last year was living at home. He stayed at Warren Lodge for periods of respite care to give me a break and each time he went was quite reluctant to come home as he was enjoying himself so much. When the time came for him to need full-time care there was no doubt in my mind to where he should live.
Warren Lodge is a happy well led home that provides my husband with the care he needs. I am happy in the knowledge of knowing he is safe and treated with dignity. When I ask him if he is happy he tells me 'I love it here'

How likely would you be to recommend Warren Lodge? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

My father had recently undergone a bereavement and found himself in a care home in the North East. They advised me of 4 weeks notice of closure over Christmas and Warren Lodge bent over backwards to help me find a new home for my dad without putting me under any pressure to choose them. I was impressed with the light, airy and comfortable feel of the home, combined with the beautiful setting, as well as with the Manager's ethos that all staff are asked to engage all the time with residents. Dad became a resident in January and enjoys good meals and friendly care. I am very grateful to Warren Lodge and am sure that my dad is well cared for.

How likely would you be to recommend Warren Lodge? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

April 2017

February 2016

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Care Home Idol 2016

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