Warren Lodge

Since my husband was taken into care at Warren Lodge, I have been satisfied he is well cared for and safe. The staff are always cheerful and happy to ask if I need a drink on arrival to visit. They all know me by name. The management gives me time to talk and are and have been very helpful to me.

After breaking my arm after a fall and suffering from acute pain and helplessness, I have spent three weeks of continuous sympathetic care at Warren Lodge. The kindness and supportiveness of the staff are exceptional and the warm family atmosphere health affirming. I enjoyed the elegance of the building and the beautiful garden and the hanging baskets of petunias growing outside the windows and eating and chatting with other residents and service users.

Thank you to all the amazing staff at Warren Lodge who cared for both my grandparents at a time when they needed extra support. You are all so caring and it was lovely to see the individual relationships you had built with each of them. Nothing was ever a problem and you always made us feel welcome. Care homes can feel strange but you made it feel like a 'home' and this can only come from the makings of a great team

Warren Lodge chef modified the food as it was all home cooked, which she enjoyed!

Warren Lodge provides visiting relatives with a warm homely feel.

I didn't want to come here, but I am very pleased I came, the service and everything are wonderful. Soon I will be going home, but I would definitely come back here if needed.

My husband had suffered from Parkinson’s with Lewy Body Dementia for over 3 years. Caring for him at home was becoming very challenging and in order to recharge batteries my family and I decided on a period of respite care for him. Warren Lodge had been recommended to us and on our initial visit we were not disappointed. We were made to feel so welcome by the manager and with the wonderfully relaxed feel of the Home and beautiful surroundings we immediately knew that my husband would be happy there. During the period of his respite care it soon became apparent that he was receiving the best possible care and attention by the wonderful staff and we were extremely grateful when he was welcomed there as a permanent resident. Due to the nature of his illness I know that he required extra attention on a daily basis and I could not have asked for more understanding and care, especially so during his final days. He always had a smile for members of staff too so I know he was happy there.

We moved our mother who has dementia into Warren Lodge for respite care whilst our father underwent major surgery for a 6 week period. We had visited some other homes but we had an immediate feeling that this was like home from home from the moment we stepped in. Sadly our father passed away and during this very difficult time the Manager and staff have been incredibly supportive not only to our mother but to us as a family. Nothing has been too much trouble and the level of care for her has been excellent both physically and in particular emotionally; so much so that we are now hoping to make Warren Lodge her permanent home as she seems so settled.

Warren Lodge has looked after my father-in-law for 18 months until his death this month. It was a very difficult time during the Covid pandemic, but the care and attention he received were simply excellent. It is a very well managed home and all of the staff have been wonderful and have shown such care and attention at all times, especially during his final weeks. The attention to detail has extended to supporting us through hard times and nothing has been too much trouble. It really does feel like an extended home. My mother-in-law has now moved in and is receiving the same excellent care. Thank you all very much!

If you are thinking of placing a loved one in the care of Warren Lodge then please accept this review as a recommendation

Warren Lodge is an attractive building setting with fine grounds in the countryside near Wokingham. The move here on account of our age is somewhat unsettling from our home of many years, not helped by Covid. However, the care and attention of all the staff have convinced us that this move is right and we can live here happily for our remaining years.

The carers are very good, kind and thoughtful. The accommodation is good. The food is adequate.

My wife has been in care at Warren Lodge for four-plus years, at no time have I had any complaints to make. The management listens to you and keep you well informed. The staff at all levels, I can only say what a grand crowd they are. They make me feel like one of the family. Patience and service could not be bettered anywhere. Thank you all.

The manager and staff are always very helpful and cheerful. Nothing is too much trouble. The home is always very clean and tidy. My aunt always looks very presentable and is very happy. The staff keep me informed of any changes to my aunt. I cannot thank them enough.

After a long stay in the hospital, my auntie moved into Warren Lodge last year in the middle of the pandemic. After coming to the care home unfortunately my auntie contracted Covid. We couldn’t visit her due to restrictions but the staff of Warren lodge took excellent care of her and she recovered from Covid. My auntie never had any plans to move into a care home but after coming to Warren Lodge she has decided to stay there. My auntie suffers from bipolar and because of this her behaviour can be very challenging sometimes but the staff and management have kept me fully informed on how she’s doing and have understood my auntie well. I have no hesitation to recommend Warren Lodge to anyone.

I can't ask Mum if she is happy or well taken care of, but I can see that she is relaxed and in a good mood when I come in for a visit and that she and her room are clean. I'm very pleased.

This review is based on one-hour visits in July and November. On both occasions, we were greeted in a friendly and welcoming way by the manager. Other staff with whom we came into contact were helpful and friendly. Our relative said she was content with arrangements there. Her room appeared clean and orderly. We are unable to access some of the ratings mentioned as we have no visibility.

October 2020 my father entered Warren Lodge. The decision to move from independent living into residential care could never be easy and the transition into adapting and settling into an unknown environment, now to be your home, takes time. However, with the incredible support from everyone at Warren Lodge, the physical and mental health of my father has shown incredible improvement, since he moved there. He laughs more, smiles a lot and jokes as he used to. He's come back to us from wherever he was going! He has a renewed interest in life.

He seemed content and comfortable in his years at Warren Lodge.

Everyone at the home is very caring and supportive of my mother and give me no doubt she is in the best place. They always have time for us and her when visiting and they care for her like she was one of their own.