Warren Lodge

Our friend was a resident of Warren Lodge for six years and the staff were always extremely friendly and kind. Whenever we visited staff were often popping in to deliver water or tea etc. Our friend was very happy living in the home and enjoyed chatting with the staff who cared for her very well. She was keen to stay in her room and they respected her wishes although we all often encouraged her to join in with all the lovely activities on offer! The staff took time to be with her and help her which was much appreciated. We thank everyone for looking after our friend so well.

This year has been especially challenging recognising that my mum needed to move into a fully supported setting in the midst of COVID lockdown. Thankfully my dad had previously viewed the setting so when the time came to make the difficult decision to ask for a place, the team at Warren Lodge made the transition as easy as possible for both my mum and dad who was left at home. From the moment the team came out to see us at my parents' home, they exuded a warmth and that has continued throughout my mum's stay from the whole team. Everyone is always very welcoming and the regular visits have either taken place on the lovely large patio in the extensive gardens or inside when the weather has been less kind making use of one of the bedrooms with a conservatory attached to maintain social distancing. All the necessary procedures are in place in this regard and if you forget, they have PPE readily available for visitors. We cannot ask for more and would not hesitate in recommending.

Mum was very happy there, and she was able to keep her dignity and comfort until the very end. If I could choose any care home in the world, it would be Warren lodge.

Overall I feel that all is well with her residing there and she is living in a clean and happy environment.

I feel I must recommend Warren Lodge. My husband has recently passed away there. He was so loved and cared for by all the staff. It was lovely to see and made our last moments together more bearable. He always enjoyed the activities and I am so grateful to you all. Thank you.

I cannot recommend Warren Lodge more highly.

Sadly my father passed away in May this year and although we were unable to visit him due to the restrictions in place, we can say without hesitation, that he was extremely well cared for, the staff could not have been kinder and his main carer insisted on staying with him through the night. We cannot thank all the staff enough and I am sure if he was here today he would want to do the same.

I would like to give a huge thank you to all the staff of Warren Lodge for the wonderful care they gave my dad who sadly passed away in May. The dedication and care shown by all was exemplary. My family and I are so very grateful that my dad was able to live out his days in such a caring and understanding environment. Due to COVID-19 restrictions, we were unable to see my Dad in his last days but the team were brilliant and we were kept informed at all times. My family and I will always be thankful to you all.

My mother has been there nearly 5 years and I can honestly say she has been very happy and content, this has also made our life easier as when we go away on holiday I know my mother is well looked after, and if there are any issues I am quickly notified via a telephone call.

My mum has been a resident at Warren Lodge for around 2 years now. I moved her there from another care home where I had not been happy with the poor standard of care she received. I have no such worries at Warren Lodge. My mum is very well cared for by the kind and dedicated staff, who always have a smile and who get to know you by name. During the recent Coronavirus pandemic, the home put 110% effort into making sure the home and its residents stayed safe. If you want expensive wallpaper, cinemas and deep pile carpets, it is not for you, but if you want a homely, friendly, welcoming place that is well-run, I highly recommend Warren Lodge.

Warren Lodge is now Mum's home and the staff are like an extended family.

My mother who suffered from small vascular dementia died just over a week ago after several years of the debilitating disease. The care she was given, especially in the last year has been exceptionally good. The staff and her key worker understood her personality, character and dealt well with understanding her needs. My mother was very close to them and enjoyed their company. I live in North Devon and it was not always possible to visit Mum as much as I would have liked to but during the last few weeks of her life, I was kept up to date with everything that was going on with her decline. The manager phoned me several times to relay her condition and gave me every faith that they were doing the best to keep Mum comfortable and calm. I am very grateful to them and the care they gave her. The home has a welcoming atmosphere and is clean, calm and efficient. I think everyone did the best they could to make my mum’s life the best it could be. Thank you!

When my brothers and I realised that the time had come to move Mum into a care home due to her dementia, we reviewed over 25 different providers. We gathered information on fees, CQC rating, location (convenience for family), number of rooms (not too many not too few), dementia care registration and speciality, ability to manage end of life care and read reviews on Carehome.co.uk. Some were like five-star hotels but who wants to live in a hotel, Mum needed a home. As the family, we felt totally supported by the Warren Lodge team, nothing was too much for them and they were patient and very helpful. This was the place for Mum. When we arrived, they came out to meet Mum and welcome her, she lit up and every time we see her she looks so happy. The care team are amazing and we are so relieved that Mum is now in their care, we made the right choice. If you are going through this difficult decision, we would highly recommend Warren Lodge and their excellent team.

A very well decorated property. As a regular visitor, a friend of a resident, I am always made most welcome by the staff, whatever their position in the hierarchy of the home. Any concerns I have had on the odd occasion have been dealt with quickly and effectively by the manager etc.

Since my wife has been in the care of Warren Lodge I have been more than pleased with everything and everybody who is looking after my wife, and to me what is best is that my wife is pleased and happy with everybody who looks after her. One member of staff said "we want you to feel that this is your home and we want you to be happy". Well, I can honestly say that I am both pleased and happy.

The staff are very caring and attentive to my mother and know her needs extremely well. The home has implemented many new improvements. I would like to see a self-service coffee/tea area for relatives set up. I would also like it if residents were able to be taken out occasionally. Overall very happy.

The new manager has settled in well and all is running smoothly. I visit the home quite frequently and have not found any problems. Difficult persons are dealt with quickly and helped. Not easy when you consider the obvious problems. Lots of freedom for people to wonder about which is very good. I could have seen worse places. I think it's very good.

My dad entered Warren Lodge in October 19 and from the very first visit I was extremely confident that the management and staff were going to help, support and care for my dad in the way that I would hope for. This has continued in the 2 months he's been there. I would highly recommend Warren Lodge for any family needing to make an extremely difficult decision easier.

Warren Lodge was very good for my father, he was happy here. Dad was very challenging at times and the staff were very patient when he was being difficult.

It is a happy place, very welcoming. Always same member of staff around to help you with a smile on their face. The managers are always very approachable and helpful too. Lovely well maintained garden, lawn and flowers at rear and nicely decorated front. Lovely views from my very comfortable room. A very welcoming place.