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Bartlett's Residential Care Home

Portway Road, Stone, Aylesbury, Buckinghamshire HP17 8RP
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Mum has been able to benefit from the lovely weather and enjoys being taken outside.Angela M(Daughter of Resident/Service User)
Bartlett's Residential Care Home, Aylesbury
Thank you for everything you did; you are a credit to your profession.W T(Daughter of Resident/Service User)
Bartlett's Residential Care Home, Aylesbury
Bartlett's Residential Care Home, Aylesbury

Bartlett’s Residential Home offers a serene retreat for older adults, placing personal and social well-being at the heart of everything they do. Nestled within 18 acres of landscaped parkland, residents enjoy tranquil views of The Chilterns, an Area of Outstanding Natural Beauty.

Residents at Bartlett’s receive highly personalised, 24/7 care that adapts to changing needs, with digital care plans ensuring reliable and effective support. A dedicated, skilled team provides a warm,...  

Care Provided by Bartlett's Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,650 - £2,310£1,750 - £2,410
Residential Dementia Care£1,650 - £2,310£1,750 - £2,410

Contact Bartlett's Residential Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Mibell Hernandez (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (62)
  • Single Rooms with ensuite Wet Room (48)
  • Couples/Companion Rooms with ensuite Wet Room (12)

Visiting

  • Reserved visitor parking available

Parking

  • Parking available - including electric charging points.

Bartlett's Residential Care Home Reviews (126)

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10

Bartlett's Residential Care Home has a Review Score of 10 (9.961) out of 10, based on 30 reviews in the last 2 years. Over all time Bartlett's Residential Care Home has 126 reviews.

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Showing 126 reviews matching selected criteria
Review from S S (Daughter of Resident) published on 10 August 2026 Submitted via Website
Overall Experience
I cannot speak too highly of Bartletts. It has been my mum's home for a few years now, and I cannot fault it.
The staff are outstanding - always friendly and caring. Thought and care is put into every aspect of life, and it is a real home from home. The beautiful accommodation and surroundings speak for themselves, but the respect shown to each resident is amazing. Residents are valued and prioritised, and this approach to care comes from Mibell, the manager.
In all the time I have been visiting I have never once seen a member of staff (either care or support services) who has not had a smile and time for a hello. The activities organised are wide ranging and inclusive, and the catering is superb.

I thoroughly recommend Bartletts as a safe and caring place for your loved one.

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Review from M D (Friend of Resident) published on 11 June 2026 Submitted via Postal Card
Overall Experience

Outstanding care & support shown to all residents. The space is beautiful, open, clean and luxurious. The staff are kind, friendly and very attentive.

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Review from R F (Son of Resident) published on 20 May 2026 Submitted via Postal Card
Overall Experience

My mum lives with Alzheimer's & the care she's received has been nothing short of outstanding from the very beginning, the team have treated her with patience, dignity, & genuine kindness. They take the time to understand her needs, even on difficult days, & always make her feel safe & respected. It's clear that this is more than just a job to them - they truly care about the residents as individuals. The communication with our family has also been excellent & it's incredibly reassuring to know she is in such capable & compassionate hands.

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Review from J F (Daughter-in-law of Resident) published on 20 May 2026 Submitted via Postal Card
Overall Experience
I would like to say a sincere thank you to everyone at Bartlett's for the wonderful care they provide to my mother-in-law, who is living with Alzheimer's. The kindness, patience & respect shown to her every day has made such a difference to both her well-being & our peace of mind. The staff consistently treat her with warmth & dignity & they take the time to understand her needs as they change.

We're especially grateful for the clear communication & how well we're kept informed & involved. It's reassuring to know she's not only safe, but truly cared for.

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Review from Scott F (Son of Resident) published on 8 May 2026 Submitted via Postal Card
Overall Experience

Always a plesat welcome, very friendly staff. Mum is being so well looked after which is a big relief. Thank you.

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Review from D C (Partner of Resident) published on 8 May 2026 Submitted via Postal Card
Overall Experience

The staff and resident's all are very lovely. The care given is extremly high, nothing is to much for anyone. Paul is well provided for, cared for I couldn't ask for better staff or care home, nothing is ever to much for them. They cater for everyone's needs and wishes

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Review from Linda F (Daughter of Resident) published on 31 March 2026 Submitted via Website
Overall Experience

In its beautiful rural setting Bartlett's really does excel in providing a unique environment in every respect for the elderly in need of care. Whether it is the comfort of the spacious and well-equipped bedrooms, the tasteful decor of the public areas, the variety and quality of meals to suit every taste and diet, the wide range of stimulating activities and events to engage residents of all abilities: all these aspects contribute to an exceptional quality of life for the elderly. There is, however, one aspect which makes Bartlett's even more exceptional and that is the ethos clearly shared by every single member of staff which focuses wholly on the physical and mental wellbeing of the resident. Nowhere have I seen such compassion and kindness being shown to those in need of care. Quite simply, Bartlett's is a beautiful care home with a heart.

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Review from B S (Resident / Service User) published on 31 March 2026 Submitted via Postal Card
Overall Experience

Excellent.

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Review from Helen A (Daughter of Resident) published on 12 March 2026 Submitted via Website
Overall Experience

Our experience has been that the staff at Bartlett's are very caring and compassionate and they have gone above and beyond to make Mum and Dad feel welcome and at home. They are very friendly, helpful and nothing is too much trouble. The facilities are excellent and the activities and interaction with the staff brings a great deal to their day. Making the decision as a family was not easy but it has been a very positive experience, exceeding all our expectations and we know that Mum and Dad are happy, safe and very well cared for.

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Review from Peter C (Son of Resident) published on 2 March 2026 Submitted via Postal Card
Overall Experience
Very profesionaly run care home with extremely knowlagable, friendly and caring staff from Management, carers, kitchen and maintanence and everyone inbetween.
Very clean and well kept property & grounds.
My mum who has parkinsons was excepted from day 1 and was made to feel at home like a family member.
Brilliant schedule of events from week to week.

Looking forward to better weather so's to enjoy the grounds.

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Review from V T (Wife of Resident) published on 2 March 2026 Submitted via Postal Card
Overall Experience

Comforting to know Michael is in safe hands and well cared for.

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Review from D S (Resident / Service User) published on 26 February 2026 Submitted via Postal Card
Overall Experience

Our room is spacious, there is a bell we can press to get help and we find that the response is immediate. The room is well furnished.

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Review from Katherine H (Granddaughter of Resident) published on 15 January 2026 Submitted via Postal Card
Overall Experience

Hearing bad press about care services left me nervous to relinquish some of Nan's care, but Bartlett's has proved all of my worries wrong. From the moment we brought her in, the staff have been warm, welcoming, caring, attentive and kind. The home is clean, the food delicious, and the residents are provided wtih a staggering array of entertainment. I am reassured that my Nan is in excellent hands.

Reply from Mibell Hernandez, Registered Manager at Bartlett's Residential Care Home
Dear Katherine, Thank you so much for taking the time to share such a thoughtful and reassuring review. We truly appreciate you trusting Bartlett's with your Nan's care, especially knowing how difficult that decision can feel.

It means a great deal to hear that from the very beginning you felt...  

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Review from A R (Daughter of Resident) published on 14 January 2026 Submitted via Website
Overall Experience
Mum moved here a few months ago and is really happy. The staff are wonderful positive friendly people, always ensuring mum is getting the best possible care, and having fun at the many activities.
The location is superb, easy to get to and still peaceful with lots of outdoor space.
The activities are numerous and in some cases unexpected, after all who expects a visit from live penguins in a care home.

Mums room is warm spacious and cosy, with some of her own furniture to make it home.

Reply from Mibell Hernandez, Registered Manager at Bartlett's Residential Care Home
Thank you so much for sharing such a lovely review. We are delighted to hear that your mum has settled in well and is feeling happy in her new home. Knowing that she is enjoying both the care and the activities means a great deal to our whole team.

Your kind words about our staff will be...  

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Review from M K (Son of Resident) published on 17 December 2025 Submitted via Postal Card
Overall Experience

My mother has been at Bartletts since June 2023, and the level of care is excellent. The staff are brilliant. She enjoys her time and her needs are well taken care of, with visits to the theatre and local garden centres most weeks. Anything she needs is always accommodated. I cannot thank the staff enough for everything they do.

Reply from Mibell Hernandez, Registered Manager at Bartlett's Residential Care Home
Thank you very much for sharing your kind feedback. We are so pleased to hear that your mother has been happy at Bartlett's since joining us, and that you feel confident in the care and support she receives.

Your words about our team will mean a great deal to them. Providing attentive,...  

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Review from C B (Resident / Service User) published on 11 November 2025 Submitted via Postal Card
Overall Experience

This place is excellent and caters for al our manifold needs! The staff are all very good and always meet our needs! The accomodation is excellent and meets all my needs! My family are always wellcome and keep in touch which helps me keep in touch with all that is going on at "home"

Reply from Mibell Hernandez, Registered Manager at Bartlett's Residential Care Home

Thank you so much for your lovely review. We're delighted to hear that you feel well supported and that the team is meeting your needs so consistently. It's wonderful that your family feel welcome too - maintaining those connections is so important, and we're glad the home helps make that easy for...  

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Review from R S (Resident / Service User) published on 2 October 2025 Submitted via Postal Card
Overall Experience

My husband David and I came to Bartlett's about 5 months ago. It took a short while to 'settle down' and aclymatise to our new surroundings. But we have been so lucky! We have a spacious twin beded room with everything we need and an en suite bathroom. Also, because we are all on the ground floor, we have a patio door on to a beautiful garden which we love to walk in. And the people who look after us are wonderful and we are so grateful

Reply from Mibell Hernandez, Registered Manager at Bartlett's Residential Care Home
Thank you so much for sharing your experience and for such a thoughtful review. We're delighted to hear that you are now feeling settled and comfortable at Bartlett's, and that your room and surroundings are working well for you both.

It's lovely to know that you're enjoying the garden and being...  

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Review from Julie O (Daughter of Resident) published on 22 September 2025 Submitted via Website
Overall Experience
Dad moved to Bartlett's 4 months ago and was made to feel welcome from the first day, he settled in quickly and regularly tells me how happy he is. ALL the staff ( whatever their role) are friendly, kind and caring. We were encouraged to bring furniture, pictures, and favourite possessions to make his room homely.
There is a wide range of daily activities on offer including a variety of regular outings. Dad enjoys the social aspect of eating meals in the dining area " the meals are very good & tasty".

The rural aspect of Bartlett's was important to Dad and he likes spending time outside. The few queries I have had have always been answered promptly either in person or by email. As a relative I have been made to feel very welcome, and can visit Dad at any time or take him out. Knowing that Dad is happy, safe and well looked after has been a huge relief.

Reply from Preet Shergill, Associate Director at Bartlett's Residential Care Home
Thank you for taking the time to share such a thoughtful review. It means a great deal to the whole team at Bartlett's.

We're truly pleased to hear how well your dad has settled and that he regularly tells you how happy he is. Helping people feel welcomed, comfortable and at home from the very...  

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Review from Sally M (Wife of Resident) published on 15 July 2025 Submitted via Postal Card
Overall Experience
The care of my husband over the last 19 months has ben beyond excellent.

I never had concerns for any aspect of his care & cannot recommend Bartlett's highly enough at every level.

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Review from Lynn A (Daughter of Resident) published on 10 July 2025 Submitted via Website
Overall Experience

Mum has been a resident at Bartletts for nearly 4 years now; in that time her Alzheimer's has slowly continued to eroded her memory, mobility and cognitive function but despite this she continues to be very happy there. The staff are very caring and encourage Mum to join in the many activities they have each day. Eating has become a little challenging for her and so meals are adapted so that she can more easily pick food up with her fingers. When Mum first moved into Bartletts she loved to walk around outside in the beautiful grounds; a feature that is particularly outstanding at Bartletts. She is now wheelchair-bound and we are not sure how much she can see but she is appreciative of the kind, compassionate and loving care she receives every day. As a family, it gives us such peace of mind to know that Mum is being so well cared for; a cherished resident. I really wish that Mum wasn't having to go through this deterioration but she is in the best possible place for 24/7 quality care

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 December 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (16) & Events (1)

News
  • 29 Jul 2026

    Residents, families and colleagues enjoyed a truly spectacular afternoon at Bartlett’s Summer Party, which this year was celebrated with a dazzling Hollywood Glamour theme. Held in the home’s beautiful grounds,...

  • 06 Jul 2026

    What a wonderful day we had at Bartlett’s Vintage Car Show. With around 50 stunning vintage cars displayed on our lawn against the beautiful backdrop of the Chiltern Hills, residents...

  • 11 Jun 2026

    Residents and staff at Bartlett’s recently came together for a special charity walk in support of Florence Nightingale Hospice, a cause that is close to many hearts within the home....

Upcoming Events

Awards / Recognitions (17)

Accreditations

There are no accreditations posted yet for Bartlett's Residential Care Home.

Meet the Team (3)

Mibell Hernandez
Mibell HernandezJob Title:Registered ManagerJoined: 2005

For more than two decades, my journey with Peverel Court Care has been marked by an unwavering dedication, a tenure that includes fifteen years in a management role. My role is a privilege, a conduit to make a meaningful impact on the lives of others

Beverley Webb
Beverley WebbJob Title:Care ManagerJoined: 2007

My journey with Peverel Court spans just over 16 years, a path that began as a dedicated carer. My trajectory continued to evolve, encompassing pivotal roles such as Assistant Practitioner and has since ascended through the ranks to the role of Care Manager.

Veronica Loyola
Veronica LoyolaJob Title:Care ManagerJoined: 2004

A Medical Technologist by trade, who has gracefully transitioned into the role of Care Manager at Bartletts Residential Home. Almost two decades have been invested in service to this esteemed care home. Working in tandem with our dedicated team, I am resolute in ensuring that our residents enjoy the care and attention they truly deserve.

Frequently Asked Questions about Bartlett's Residential Care Home

What types of Care is Bartlett's Residential Care Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Bartlett's Residential Care Home have?

There are 62 Single Rooms.

What are the Facilities & Services at Bartlett's Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Bartlett's Residential Care Home to the centre of Aylesbury?

2.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bartlett's Residential Care Home to verify any information. View our terms and conditions. Bartlett's Residential Care Home has an Enhanced Service -more info.