
The staff are truly wonderful, each and every one of them; they do an amazing jobLorna C(Daughter of Resident/Service User)

All staff are very welcoming and attentive to the residentH R(Friend of Resident/Service User)

Activities are very good. The staff are extremely good.J M(Resident / Service User)

The staff are truly wonderful, each and every one of them; they do an amazing jobLorna C(Daughter of Resident/Service User)

All staff are very welcoming and attentive to the residentH R(Friend of Resident/Service User)

Activities are very good. The staff are extremely good.J M(Resident / Service User)

Icknield Court is a vibrant and friendly care home located within the town of Princes Risborough. Providing residential and dementia care, the home offers a comfortable environment with a strong sense of community.
The kind and experienced care team take the time to build relationships with residents and get to know each individual’s preferences, so that high quality person centred care can be delivered to all.
The home is split across six...
Care Provided by Icknield Court
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 90 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Icknield Court for full pricing details and T&Cs.
Contact Icknield Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- The Orders of St John Care Trust
- Voluntary / Not for Profit Owned
Person in charge
- Hazel Cayabas (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: -1
Room Information
- Single Rooms (90)
- Single Rooms with ensuite Wet Room (90)
Icknield Court Reviews (149)
Icknield Court has a Review Score of 9.8 (9.844) out of 10, based on 20 reviews in the last 2 years.
Over all time Icknield Court has 149 reviews.
I’d like to say how wonderful the two members of staff were at the door when we arrived at 1ish to set up for Nanas 100th! They were so welcoming, friendly and helped my father and me do our flow tests. Our party room was large & Homely. Our Pink theme was honoured, they provided a pink tablecloth, pretty crockery and napkins etc. The sandwiches were delicious, fresh and nicely presented. The manager exceeded all expectations by kindly going out of his way to assist us with connecting my presentation to the care homes system. We could never have done it without him, that kind act made my Nana’s birthday celebration all that more special and removed a week's worth of stress from my shoulders! I loved some of the special touches, the piano, drum kit, bongo drums. The chicken pen, the gardens, the projection of the moving butterfly’s in the hallway, football decorations in the lobby. Nana has warmed to the carer and others I’m yet to meet. Loved the physio lady, she was fab!
Thank you so much for such a wonderful review Sharla. Happy 100th Birthday to your Nana!
The experience of my wife's grandmother's 100th birthday with yourselves was wonderful. The staff were so helpful, kind and friendly, going above and beyond all the time to make her 100th birthday experience simply wonderful. Thank you for everything you do. Keep smiling and delivering such a heartwarming, friendly service.
Thank you so much for your review, Christian. Happy 100th Birthday!
We had such a glorious afternoon with our relative, celebrating her 100th birthday! It's Covid, and we were all so nervous about what was/is doable - and yet, the entire team made us as comfortable and helped us most. A wonderful tea party. While I must add - still caring (lifting, moving, handling) for our relative - so grateful. It's such a beautiful place. Clean, beautifully kept - did not expect such kindness.
Thank you so much for your review Nicki. Happy 100th birthday to your relative!
Very welcoming home. Management is very friendly. Clean and tidy. Amazing week planned by the activities for carers week. Residents appear happy, safe and well looked after.
Thank you for your review Jo. Your comments are appreciated and it's great to know the activities are so enjoyed.
Mum was well looked after by the team who were really friendly and patient with her in these difficult times. If I lived nearer I would want to stay here but unfortunately, she now needs nursing care.
Thank you for your review. We really appreciate your positive comments.
I’ve been in home for couple of weeks, having great food and drinks, going home to my home tomorrow, and have to do those things for myself, It’s a very nice place to live and nice carers too, I’ve had good accommodation, with all that I need. They also have things to do,that lots of people won’t normally have a chance to do, had my hair cut yesterday in the home, and the woman done a good job ,at good price. Thanks.
Thank you so much for your review Barry. We are so glad you have enjoyed your time at Icknield Court.
Only having been able under strict Covid regulations to travel from Scotland into England, my wife and I journeyed by car early in May to visit our daughter who is a youthful resident at Icknield Court. Following a very long trip, we were welcomed with much dignity and respect as aged senior citizens. It had been over one year since we had been able to see our beloved daughter in person, except for regular video calls and, of course, emotions were very evident. During the three days we were in the area we could not have been treated more respectfully by both management and staff, including being able to snack, lunch and breakfast with our daughter as well as being able to take her out for a run in the car. Only departure back home to Scotland, for now, was difficult for us both to cope with.
Thank you so much for your review. We so appreciate your comments and are so happy that you enjoyed the time with your daughter at Icknield Court.
The staff at Icknield Court made a special effort to arrange and organise a 100th Birthday celebration for my mother. Even during the difficult periods of the pandemic they did an excellent job and made the day memorable for her, even though guest numbers were very limited.
Thank you for your review. Happy 100th Birthday to your mother!
My mother has been here for nine weeks and is very happy and settled.
Thank you for your review. We are so glad to know that your mother is happy and settled.
A friendly, well-organised home with helpful staff and a welcoming environment. Obviously, mum has some fears about being here, not home, but has made friends here.
Thank you for your review. We appreciate your comments and are so glad to know that your mum has made friends.
Great place and friendly staff. I can't find fault. My mother-in-law is really happy here.
Thank you for your review. We are very pleased to hear how happy your mother-in-law is here.
The staff are very helpful. The care home is clean and tidy. Booking an appointment happens with ease. My nan is well looked after. My name has always said the food is good and looked after, she is happy here. My nan likes and enjoys the activities.
Thank you for your review. We love to hear that your nan is happy with us and that she enjoys the food.
From the moment I entered the home, I felt safe and happy. The staff started talking about clothes and hair; I was very happy. I absolutely love the food. It is healthy, suitable and delicious.
Thank you so much for your review. It is lovely to read your comments about how happy you felt.
Icknield Court is a top class home. Food was lovely and it was very clean. The carers were wonderful, very kind and friendly. I was very happy and well looked after and did not want to go home.
Thank you for your review. We are so happy to hear that you enjoyed your time at Icknield Court.
Management and care staff have worked very hard during a very difficult time and not neglecting the residents. The staff have always been polite and friendly. Icknield Court has a friendly homely feel about it.
Thank you for your review. We are so happy to read your comments such friendly feedback is very appreciated.
The care staff and those on reception are friendly, knowledgeable, patient and good-humoured.
The catering is first class - particularly the birthday cake!
Dad is there during lockdown and so visiting is tricky..... no problem... video calls are arranged easily and efficiently.
Thank you! You are fantastic!!
Thank you for taking the time to write this review. We're delighted to hear that you've managed to sample and enjoy some birthday cake, and pleased to have been able to facilitate communications with your dad.
Difficult year with Covid, and I think the home coped extremely well in the circumstances. Some management changes have improved certain areas, and I cannot speak too highly of the care staff directly involved in supporting my mother.
Thank you for your review. It has been a difficult year and we appreciate your positive feedback.
Very good and caring staff. Very happy with my room. Food is good. I am very happy.
Thank you for your review. We are very glad that you are happy.
I think the staff are doing an amazing job at a very difficult time. I'm not online but have been kept in touch with each development either by phone or letter. I have been able to speak to my sister in her room by a member of staff cheerfully handing out a mobile. Obviously, we haven't been able to visit so can't get an overall picture but at Christmas, the whole place was very festive and colourful with lots of activities taking place. I look forward to visiting again next week.
Thank you for your review. We look forward to your visit.
Afternoon tea could have been better. Sandwiches had too much filling and were white bread (my mother prefers brown). Small, dry fairy cake - did look a bit dull.
Thank you for your review. We are sorry that the afternoon was not to your mother's tastes. At Icknield Court, we always try to ensure we are catering to everyone’s tastes and dietary needs so your feedback is duly noted for next time.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 October 2021Requires improvement
- CaringRequires improvement
- EffectiveGood
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 03 Dec 2025
Residents at Icknield Court Care Home came together to mark Remembrance Day, joining to watch the national service and observe the two-minute silence. It was a poignant and meaningful moment...
There are no upcoming events for Icknield Court.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: The Orders of St John Care Trust
- 31 Jan 2024Recipient: The Orders of St John Care Trust
- 28 Feb 2023Recipient: The Orders of St John Care Trust
Accreditations
There are no accreditations posted yet for Icknield Court.
Meet the Team (1)

A Registered Nurse with over 14 years of international experience across the Philippines, the Kingdom of Saudi Arabia, and the United Kingdom, Hazel has demonstrated a strong track record of professional growth since relocating to the UK in 2018. Hazels' career progression includes roles as a Pre-Registered Nurse, Registered Nurse, Clinical Deputy Manager, Interim Home Manager, and Home Manager.
Hazel is committed to delivering safe, inclusive, and person-centred care, ensuring that individuals from diverse backgrounds feel respected, valued, and empowered to lead fulfilling lives. Her leadership is characterised by integrity, compassion, and cultural awareness, enabling care that is tailored to each individual’s unique identity, beliefs, and preferences.
Hazel actively fosters a positive and inclusive workplace culture, where staff feel supported, engaged, and motivated to perform at their best. With a strong focus on quality and compliance, she is dedicated to upholding Care Quality Commission standards while driving continuous improvement to enhance service delivery and outcomes.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Icknield Court to verify any information. View our terms and conditions. Icknield Court has an Enhanced Service -more info.