Icknield Court

I’d like to say how wonderful the two members of staff were at the door when we arrived at 1ish to set up for Nanas 100th! They were so welcoming, friendly and helped my father and me do our flow tests. Our party room was large & Homely. Our Pink theme was honoured, they provided a pink tablecloth, pretty crockery and napkins etc. The sandwiches were delicious, fresh and nicely presented. The manager exceeded all expectations by kindly going out of his way to assist us with connecting my presentation to the care homes system. We could never have done it without him, that kind act made my Nana’s birthday celebration all that more special and removed a week's worth of stress from my shoulders! I loved some of the special touches, the piano, drum kit, bongo drums. The chicken pen, the gardens, the projection of the moving butterfly’s in the hallway, football decorations in the lobby. Nana has warmed to the carer and others I’m yet to meet. Loved the physio lady, she was fab!

The experience of my wife's grandmother's 100th birthday with yourselves was wonderful. The staff were so helpful, kind and friendly, going above and beyond all the time to make her 100th birthday experience simply wonderful. Thank you for everything you do. Keep smiling and delivering such a heartwarming, friendly service.

We had such a glorious afternoon with our relative, celebrating her 100th birthday! It's Covid, and we were all so nervous about what was/is doable - and yet, the entire team made us as comfortable and helped us most. A wonderful tea party. While I must add - still caring (lifting, moving, handling) for our relative - so grateful. It's such a beautiful place. Clean, beautifully kept - did not expect such kindness.

Very welcoming home. Management is very friendly. Clean and tidy. Amazing week planned by the activities for carers week. Residents appear happy, safe and well looked after.

Mum was well looked after by the team who were really friendly and patient with her in these difficult times. If I lived nearer I would want to stay here but unfortunately, she now needs nursing care.

I’ve been in home for couple of weeks, having great food and drinks, going home to my home tomorrow, and have to do those things for myself, It’s a very nice place to live and nice carers too, I’ve had good accommodation, with all that I need. They also have things to do,that lots of people won’t normally have a chance to do, had my hair cut yesterday in the home, and the woman done a good job ,at good price. Thanks.

Only having been able under strict Covid regulations to travel from Scotland into England, my wife and I journeyed by car early in May to visit our daughter who is a youthful resident at Icknield Court. Following a very long trip, we were welcomed with much dignity and respect as aged senior citizens. It had been over one year since we had been able to see our beloved daughter in person, except for regular video calls and, of course, emotions were very evident. During the three days we were in the area we could not have been treated more respectfully by both management and staff, including being able to snack, lunch and breakfast with our daughter as well as being able to take her out for a run in the car. Only departure back home to Scotland, for now, was difficult for us both to cope with.

The staff at Icknield Court made a special effort to arrange and organise a 100th Birthday celebration for my mother. Even during the difficult periods of the pandemic they did an excellent job and made the day memorable for her, even though guest numbers were very limited.

My mother has been here for nine weeks and is very happy and settled.

A friendly, well-organised home with helpful staff and a welcoming environment. Obviously, mum has some fears about being here, not home, but has made friends here.

Great place and friendly staff. I can't find fault. My mother-in-law is really happy here.

The staff are very helpful. The care home is clean and tidy. Booking an appointment happens with ease. My nan is well looked after. My name has always said the food is good and looked after, she is happy here. My nan likes and enjoys the activities.

From the moment I entered the home, I felt safe and happy. The staff started talking about clothes and hair; I was very happy. I absolutely love the food. It is healthy, suitable and delicious.

Icknield Court is a top class home. Food was lovely and it was very clean. The carers were wonderful, very kind and friendly. I was very happy and well looked after and did not want to go home.

Management and care staff have worked very hard during a very difficult time and not neglecting the residents. The staff have always been polite and friendly. Icknield Court has a friendly homely feel about it.

Thank you! You are fantastic!!

Difficult year with Covid, and I think the home coped extremely well in the circumstances. Some management changes have improved certain areas, and I cannot speak too highly of the care staff directly involved in supporting my mother.

Very good and caring staff. Very happy with my room. Food is good. I am very happy.

I think the staff are doing an amazing job at a very difficult time. I'm not online but have been kept in touch with each development either by phone or letter. I have been able to speak to my sister in her room by a member of staff cheerfully handing out a mobile. Obviously, we haven't been able to visit so can't get an overall picture but at Christmas, the whole place was very festive and colourful with lots of activities taking place. I look forward to visiting again next week.

Afternoon tea could have been better. Sandwiches had too much filling and were white bread (my mother prefers brown). Small, dry fairy cake - did look a bit dull.