
The staff are truly wonderful, each and every one of them; they do an amazing jobLorna C(Daughter of Resident/Service User)

All staff are very welcoming and attentive to the residentH R(Friend of Resident/Service User)

Activities are very good. The staff are extremely good.J M(Resident / Service User)

The staff are truly wonderful, each and every one of them; they do an amazing jobLorna C(Daughter of Resident/Service User)

All staff are very welcoming and attentive to the residentH R(Friend of Resident/Service User)

Activities are very good. The staff are extremely good.J M(Resident / Service User)

Icknield Court is a vibrant and friendly care home located within the town of Princes Risborough. Providing residential and dementia care, the home offers a comfortable environment with a strong sense of community.
The kind and experienced care team take the time to build relationships with residents and get to know each individual’s preferences, so that high quality person centred care can be delivered to all.
The home is split across six...
Care Provided by Icknield Court
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 90 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Icknield Court for full pricing details and T&Cs.
Contact Icknield Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- The Orders of St John Care Trust
- Voluntary / Not for Profit Owned
Person in charge
- Hazel Cayabas(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: -1
Room Information
- Single Rooms (90)
- Single Rooms with ensuite Wet Room (90)
Icknield Court Reviews (142)
Icknield Court has a Review Score of 9.4 (9.398) out of 10, based on 13 reviews in the last 2 years.
Over all time Icknield Court has 142 reviews.
I can confidently say, in 10-years my father has been a resident at Icknield Court, my family and I have never had to question whether or not he is in the right place. The high level of care and attention he continues to receive has not only been consistent, but his wants and needs have always been met with the utmost care and consideration. The carers have been nothing but attentive, considerate and helpful, and we couldn't have hoped for more.
My mother has vascular dementia which is very upsetting for her and for her family. However, the care that the staff at Icknield have shown towards her and their tremendous kindness especially doing this incredibly testing time of COVID has been so consoling and so very excellent. We have been able to relax over Christmas knowing that my mother had not only a superb menu of Christmas food to choose and enjoy; but also lots of fun things like pyjama parties, karaoke, visits from Father Christmas to enjoy. This made our own Christmas without her; something also special. I cannot thank the staff especially in House 1 enough for their extraordinary caring attitudes and kindness. We have been kept informed at all stages of the action taken to protect the residents from Covid and this is reassuring. We are very much hoping that the vaccine will arrive soon in the Home. Well done staff and residents for everything you put into your lives there. We are very proud of you.
Icknield Court has made a tremendous effort to maintain contact between residents and families during the pandemic and the employment of very friendly and professional receptionist has done much to ensure the smooth organisation of visits and proactive management of safety measures.
The care home is very Covid aware. Numerous precautions in place including hand sanitiser, shoe spray, temperature check and tall perspex dividing screens in the visitor's room. The public area was very clean and tidy. Mum looked very well and is kept very occupied with a host of well-organised activities. These ensure Mum is mentally stimulated, maintaining social interaction.
My husband has been a resident at Icknield Court for ten years. Throughout this time the standard of care has remained excellent. The staff understand his needs even though his mental capacity, speech and mobility are severely impaired following a brain haemorrhage. They are kind, patient and always cheerful around him. Reassuringly they will also respond quickly to hie medical needs and emergencies. I am confident his needs and wellbeing are in safe hands.
Very welcoming, explained the Covid regulations in full to us.
I am extremely pleased with the way they keep control of the virus by using sprays to make sure that all visitors use the "sanitizer" before entering the building.
Was welcomed and felt extremely safe coming into Icknield Court. Temperature is taken, hands sprayed and a gentleman was very nice and helpful. Visitors room was very well presented and was very grateful at the effort put in to make everything as safe as can be. You are doing a fabulous job. Well done to you all for keeping our Nan safe, keep up the good work. Nan is so happy here. Thank you all!
I received a call over the weekend to explain the lockdown position of the home. The information was very clean and explained to me in a friendly, professional way. I'm always impressed with the communication I receive from Icknield Court, keep up the good work.
The activities are ok.
The care is good.
The food was very good and very tasty; the halloumi was very good.
Everybody is nice, and everything is good.
My mum has been in Icknield Court for 2 and 1/2 years now. In that time, her dementia has progressed. Slowly at first but with lockdown, has accelerated significantly, in addition to more problems with her mobility. During her time at the home, I have been so impressed with the staff and management. They have been so caring and patient with Mum, even when she is being very difficult. They have gone out of their way to make Mum comfortable and as happy as she can be. Visits (both garden and now internally) have been managed excellently with great attention to safety and cleanliness. Their communication with me has been fantastic and they are always willing to discuss any concerns. It is clear that they care very much about the residents and I am so happy that my mum is in a home that, during this difficult time, is doing it's very best to keep its residents safe, well and happy.
It also seems that my friend as a positive relationship with the care staff always giving a hello or thumbs-up sign. Feels very positive.
All of this may sound like a sweeping statement but I'm an extremely fussy person so anything less than 100% would be noticed immediately. I cannot think of one occasion where I found anything other than quality carers doing a quality job.
Unfortunately, my mother has now moved on to a nursing home where she will receive the more intensive care she now needs, Personally, I would have preferred her to stay at Icknield Court but this just wasn't possible.
Icknield provides excellent care to my grandmother. They treat her with the utmost respect and kindness, and I couldn't be more confident in the care she receives, and the staff also form excellent relationships with the families of residents.
I believe that staff would go a long way to facilitate the good care of residents here. Everyone here is kind.
Our visit (my husband and I) was a garden visit for half an hour, which we had to book ahead. It was a cool day so our relative was brought from her room to meet us in the garden. She was comfortably ensconced in a wheelchair and wrapped up well with blankets. Her carer was very attentive and helped her with her communication with us and sought to stir her interest in our visit. Because of dementia, this can be difficult. Lovely surroundings in the garden.
Our visit was a prearranged garden visit of 1/2 hour. My sister was a little reluctant to come out to the garden but the carer in her home encouraged her to come and see us. Although it was a little cold sitting outside, my sister was well covered with blankets. The carer who brought her out and stayed with her was very helpful and attentive to her needs. She was very distant and we tried to stimulate her interest. The carer helped as well. We noticed how well she responded to the carer.
I cannot praise enough all the carers on House 1. They have been exemplary in their care of my husband and it hasn't always been an easy task! There are too many to name individually but we hope they know how appreciative we are of their compassion and care to our family and my husband. The staff outside of House 1 have also been wonderful in supplying great food, keeping him clean/tidy and the admin staff has always been supportive. The recent addition of a bedside buddy doing video calls has also been a wonderful help during the pandemic.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 October 2021Requires improvement
- CaringRequires improvement
- EffectiveGood
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 03 Dec 2025
Residents at Icknield Court Care Home came together to mark Remembrance Day, joining to watch the national service and observe the two-minute silence. It was a poignant and meaningful moment...
There are no upcoming events for Icknield Court.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: The Orders of St John Care Trust
- 31 Jan 2024Recipient: The Orders of St John Care Trust
- 28 Feb 2023Recipient: The Orders of St John Care Trust
Meet the Team (1)

A Registered Nurse with over 14 years of international experience across the Philippines, the Kingdom of Saudi Arabia, and the United Kingdom, Hazel has demonstrated a strong track record of professional growth since relocating to the UK in 2018. Hazels' career progression includes roles as a Pre-Registered Nurse, Registered Nurse, Clinical Deputy Manager, Interim Home Manager, and Home Manager.
Hazel is committed to delivering safe, inclusive, and person-centred care, ensuring that individuals from diverse backgrounds feel respected, valued, and empowered to lead fulfilling lives. Her leadership is characterised by integrity, compassion, and cultural awareness, enabling care that is tailored to each individual’s unique identity, beliefs, and preferences.
Hazel actively fosters a positive and inclusive workplace culture, where staff feel supported, engaged, and motivated to perform at their best. With a strong focus on quality and compliance, she is dedicated to upholding Care Quality Commission standards while driving continuous improvement to enhance service delivery and outcomes.
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