Icknield Court

Berryfield Road, Princes Risborough HP27 0HE
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9.4 141 Reviews
  • Icknield Court, Princes Risborough
Icknield Court is a vibrant and friendly care home located within the town of Princes Risborough. Providing residential and dementia care, the home offers a comfortable environment with a strong sense of community.

The kind and experienced care team take the time to build relationships with residents and get to know each individual’s preferences, so that high quality person centred care can be delivered to all.

The home is split across six ‘houses’, all with communal spaces which are ideal for meeting up with friends and family. There are two lovely enclosed courtyard gardens, both designed to be dementia friendly, interactive and stimulating that everyone can enjoy at their leisure.

Activities are arranged by the enthusiastic co-ordinator to ensure a range of hobbies and interests are catered for including painting and reminiscence activities.
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Care Provided by Icknield Court

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1430 – £1575
  • Self-Funded Residential Dementia Care: £1590 – £1750
  • RESPITE Self-Funded Residential Care: £1645 – £1812
  • RESPITE Self-Funded Residential Dementia Care: £1829 – £2013
The price(s) shown are provided by the care home. Contact Icknield Court for full pricing details and T&Cs.

Contact Icknield Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Icknield Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Hazel Cayabas (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (90)
  • Single Rooms with Ensuite Wet Room (90)

Icknield Court Reviews (141)

9.4

Icknield Court has a Review Score of 9.4 (9.411) out of 10, based on 14 reviews in the last 2 years.
Over all time Icknield Court has 141 reviews.

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Reviewer Connection to Icknield Court
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Total of 141, showing 81-100
Review from Jenny T (Daughter of Resident) published on 6 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has vascular dementia which is very upsetting for her and for her family. However, the care that the staff at Icknield have shown towards her and their tremendous kindness especially doing this incredibly testing time of COVID has been so consoling and so very excellent. We have been able
to relax over Christmas knowing that my mother had not only a superb menu of Christmas food to choose and enjoy; but also lots of fun things like pyjama parties, karaoke, visits from Father Christmas to enjoy. This made our own Christmas without her; something also special. I cannot thank the staff especially in House 1 enough for their extraordinary caring attitudes and kindness. We have been kept informed at all stages of the action taken to protect the residents from Covid and this is reassuring. We are very much hoping that the vaccine will arrive soon in the Home. Well done staff and residents for everything you put into your lives there. We are very proud of you.
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Review from Jill B (Granddaughter of Resident) published on 26 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Icknield Court has made a tremendous effort to maintain contact between residents and families during the pandemic and the employment of very friendly and professional receptionist has done much to ensure the smooth organisation of visits and proactive management of safety measures.
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Review from Stephen H (Son of Resident) published on 26 November 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care home is very Covid aware. Numerous precautions in place including hand sanitiser, shoe spray, temperature check and tall perspex dividing screens in the visitor's room. The public area was very clean and tidy. Mum looked very well and is kept very occupied with a host of well-organised activities.
These ensure Mum is mentally stimulated, maintaining social interaction.
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Review from S M (Wife of Resident) published on 25 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been a resident at Icknield Court for ten years. Throughout this time the standard of care has remained excellent. The staff understand his needs even though his mental capacity, speech and mobility are severely impaired following a brain haemorrhage. They are kind, patient and always
cheerful around him. Reassuringly they will also respond quickly to hie medical needs and emergencies. I am confident his needs and wellbeing are in safe hands.
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Review from G M (Son of Resident) published on 25 November 2020 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Very welcoming, explained the Covid regulations in full to us.
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Review from J B (Husband of Resident) published on 23 November 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am extremely pleased with the way they keep control of the virus by using sprays to make sure that all visitors use the "sanitizer" before entering the building.
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Review from Lisa S (Granddaughter of Resident) published on 23 November 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Was welcomed and felt extremely safe coming into Icknield Court. Temperature is taken, hands sprayed and a gentleman was very nice and helpful. Visitors room was very well presented and was very grateful at the effort put in to make everything as safe as can be. You are doing a fabulous job. Well done
to you all for keeping our Nan safe, keep up the good work. Nan is so happy here. Thank you all!
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Review from Ian B (Husband of Resident) published on 23 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I received a call over the weekend to explain the lockdown position of the home. The information was very clean and explained to me in a friendly, professional way. I'm always impressed with the communication I receive from Icknield Court, keep up the good work.
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Review from B L (Resident) published on 20 November 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The food here in on time, choices pretty good.
The activities are ok.
The care is good.
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Review from D H (Resident) published on 20 November 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The food was very good and very tasty; the halloumi was very good.
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Review from Doris H (Resident) published on 20 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everybody is nice, and everything is good.
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Review from Petra S (Daughter of Resident) published on 17 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in Icknield Court for 2 and 1/2 years now. In that time, her dementia has progressed. Slowly at first but with lockdown, has accelerated significantly, in addition to more problems with her mobility. During her time at the home, I have been so impressed with the staff and management.
They have been so caring and patient with Mum, even when she is being very difficult. They have gone out of their way to make Mum comfortable and as happy as she can be. Visits (both garden and now internally) have been managed excellently with great attention to safety and cleanliness. Their communication with me has been fantastic and they are always willing to discuss any concerns. It is clear that they care very much about the residents and I am so happy that my mum is in a home that, during this difficult time, is doing it's very best to keep its residents safe, well and happy.
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Review from Gary P (Friend of Resident) published on 16 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On my recent visits to see y friend the staff have all seemed lovely and very upbeat and welcoming.
It also seems that my friend as a positive relationship with the care staff always giving a hello or thumbs-up sign. Feels very positive.
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Review from Anthony C (Son of Resident) published on 14 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was resident at Icknield Court from 2016 to 2020. During that time I can honestly say that her care and treatment was exemplary. I would turn up unannounced several times a week and, generally speaking, I always found my mother being cared for by the excellent staff in the best way possible.
Her room was always clean, as was her bathroom. When questioned about her health the carers were able to give me a clear picture and if anything of importance occurred I was informed by telephone.
All of this may sound like a sweeping statement but I'm an extremely fussy person so anything less than 100% would be noticed immediately. I cannot think of one occasion where I found anything other than quality carers doing a quality job.
Unfortunately, my mother has now moved on to a nursing home where she will receive the more intensive care she now needs, Personally, I would have preferred her to stay at Icknield Court but this just wasn't possible.
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Review from Jill B (Granddaughter of Resident) published on 13 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Icknield provides excellent care to my grandmother. They treat her with the utmost respect and kindness, and I couldn't be more confident in the care she receives, and the staff also form excellent relationships with the families of residents.
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Review from Rita S (Resident) published on 12 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I believe that staff would go a long way to facilitate the good care of residents here. Everyone here is kind.
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Review from E E (Sister-in-law of Resident) published on 29 September 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our visit (my husband and I) was a garden visit for half an hour, which we had to book ahead. It was a cool day so our relative was brought from her room to meet us in the garden. She was comfortably ensconced in a wheelchair and wrapped up well with blankets. Her carer was very attentive and helped
her with her communication with us and sought to stir her interest in our visit. Because of dementia, this can be difficult. Lovely surroundings in the garden.
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Review from W E (Brother of Resident) published on 29 September 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our visit was a prearranged garden visit of 1/2 hour. My sister was a little reluctant to come out to the garden but the carer in her home encouraged her to come and see us. Although it was a little cold sitting outside, my sister was well covered with blankets. The carer who brought her out and stayed
with her was very helpful and attentive to her needs. She was very distant and we tried to stimulate her interest. The carer helped as well. We noticed how well she responded to the carer.
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Review from J D (Wife of Resident) published on 24 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise enough all the carers on House 1. They have been exemplary in their care of my husband and it hasn't always been an easy task! There are too many to name individually but we hope they know how appreciative we are of their compassion and care to our family and my husband. The staff outside
of House 1 have also been wonderful in supplying great food, keeping him clean/tidy and the admin staff has always been supportive. The recent addition of a bedside buddy doing video calls has also been a wonderful help during the pandemic.
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Review from Maureen O (Daughter of Resident) published on 23 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was really upset when we couldn't see Mum for 3 months because of Covid-19, it felt as though I was neglecting her! I am happy to be able to see her outdoors now and hope they will be able to arrange visits still in the colder weather.
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Current Review Score: 9.4 (9.411)

Overview of Review Score

The Review Score of 9.4 (9.411) out of 10 for Icknield Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.783 for Icknield Court is calculated as follows: ( (134 Excellents x 5) + (28 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 166 Ratings = 4.783
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.628 Points relating to the number of positive Reviews for Icknield Court is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 = 3.85
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18. 14 Positive Reviews ÷ 18 = 0.778
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Oct 2021

Overall Requires improvement

  • Caring Requires improvement
  • Effective Good
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 21 Apr 2026

Please call us to arrange a viewing and discuss your requirements.

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Awards / Recognitions (9)

Meet the Team (1)

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Hazel Cayabas

Job Title: Home Manager Joined: 2026

A Registered Nurse with over 14 years of international experience across the Philippines, the Kingdom of Saudi Arabia, and the United Kingdom, Hazel has demonstrated a strong track record of professional growth since relocating to the UK in 2018. Hazels' career progression includes roles as a Pre-Registered Nurse, Registered Nurse, Clinical Deputy Manager, Interim Home Manager, and Home Manager.


Hazel is committed to delivering safe, inclusive, and person-centred care, ensuring that individuals from diverse backgrounds feel respected, valued, and empowered to lead fulfilling lives. Her leadership is characterised by integrity, compassion, and cultural awareness, enabling care that is tailored to each individual’s unique identity, beliefs, and preferences.


Hazel actively fosters a positive and inclusive workplace culture, where staff feel supported, engaged, and motivated to perform at their best. With a strong focus on quality and compliance, she is dedicated to upholding Care Quality Commission standards while driving continuous improvement to enhance service delivery and outcomes.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Icknield Court to verify any information. View our terms and conditions. Icknield Court has an Enhanced Service - more info.