
The staff are truly wonderful, each and every one of them; they do an amazing jobLorna C(Daughter of Resident/Service User)

All staff are very welcoming and attentive to the residentH R(Friend of Resident/Service User)

Activities are very good. The staff are extremely good.J M(Resident / Service User)

The staff are truly wonderful, each and every one of them; they do an amazing jobLorna C(Daughter of Resident/Service User)

All staff are very welcoming and attentive to the residentH R(Friend of Resident/Service User)

Activities are very good. The staff are extremely good.J M(Resident / Service User)

Icknield Court is a vibrant and friendly care home located within the town of Princes Risborough. Providing residential and dementia care, the home offers a comfortable environment with a strong sense of community.
The kind and experienced care team take the time to build relationships with residents and get to know each individual’s preferences, so that high quality person centred care can be delivered to all.
The home is split across six...
Care Provided by Icknield Court
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 90 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Icknield Court for full pricing details and T&Cs.
Contact Icknield Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- The Orders of St John Care Trust
- Voluntary / Not for Profit Owned
Person in charge
- Hazel Cayabas(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: -1
Room Information
- Single Rooms (90)
- Single Rooms with ensuite Wet Room (90)
Icknield Court Reviews (142)
Icknield Court has a Review Score of 9.4 (9.398) out of 10, based on 13 reviews in the last 2 years.
Over all time Icknield Court has 142 reviews.
I was really upset when we couldn't see Mum for 3 months because of Covid-19, it felt as though I was neglecting her! I am happy to be able to see her outdoors now and hope they will be able to arrange visits still in the colder weather.
During the lockdown, I have been kept informed and am now able to visit in person - not as often as I would like but know that all families have to be accommodated. My husband has dementia, so I am sure he is bewildered by face masks etc, but he has remained placid and settled during this difficult time. Which I and my family are very grateful for, we feel he is in very safe hands.
In May she tested positive for Covid-19 and was very unwell. All her carers were amazing in looking after her at this time. In full PPE they were constantly attending to all her needs and providing the support she needed as we were not allowed to visit. I would like to say a special thank you to the assistant manager for overseeing all her social and medical needs at this time and her cheery demeanour when she updated us on a daily basis. Thankfully she has now recovered and is getting stronger every day.
Thank you Icknield Court.
People are kind, food good. The care is generally of a good standard and dad is comfortable.
They do an amazing job and I cannot thank them enough for what they do with my Nan.
We have been there while they have entertainment on and the residents love it.
Very clean, nice meal choices for my Nan.
On visiting my relative many times, I have been extremely pleased with what I have seen. Lovely rooms, very good facilities and staff have great patience.
The majority of the carers are very caring, obviously, the odd one occasionally causes a bit of concern. Mum has a bit of a concern when other residents come into her room, she's had experiences in the past when things have gone missing from her room.
Thank you for your review, we welcome all feedback and continually use it to find ways to further improve our offering at Icknield Court. I would like to have the opportunity to discuss your feedback further, so please feel free to contact me to arrange a convenient time.
My mother, who has dementia, was on day one of a respite visit and was found wandering miles away from the home, several hours after we left her.
The home didn’t even know she was missing until we informed them. She had managed to pack up all her belongings and leave with a suitcase, without being noticed.
The administration was also chaotic and we were left waiting for ages to complete paperwork and mum wasn’t kept busy (as was promised) but just left on her own, hence being able to escape.
We have removed her and sadly I would not recommend this home to anyone.
Manager of Icknield Court
Care staff are very approachable and happy to receive suggestions or even criticism which are positively followed up. I wish I have their patience
Staff generally attentive and responsive to his needs.
Found the care home well maintained and clean. Staff were wonderful and very efficient. Nothing is too much trouble. Our uncle was receiving end of life care which was his choice. All the care staff, nursing staff NHS district nurses were wonderful.
My mum moved in at the beginning of August. She has never wanted to go into any kind of home, but within two weeks has changed her mind and was saying she would prefer to stay at Icknield Court. From my point of view, I feel mum and her dog are definitely in the best place. All the staff in House 2 have been really kind and welcoming. Mum is not an easy lady to care for but they are very patient and help her in every way they can. I am kept very informed as to how she is mentally and physically. Keep up your excellent work, you are doing a fantastic job. I wouldn't change anything. I can have a laugh with mum again which I love.
Thank you all!!
I came to Icknield Court to visit one of the residents. I found this place comfortable, warm and clean.
I feel that my father-in-law is in good hands.
The staff are so friendly and it seems a happy environment. I am pleased we chose Icknield Court.
A member of staff (house 5) was very efficient, helpful and caring when my mother was having hearing aids fitted by the audiologist.
I love grampy being here. I love that it is well decorated and welcoming, we love the activities there. Staff are very friendly and always happy. If I were elderly I would live there.
I feel so relieved my mother is excellently cared for.
It thoroughly exceeds my expectations of what a care home can be. The staff go the extra mile to ensure that residents live in a secure and happy environment.
Great efforts are made to entertain and stimulate residents.
The staff are marvellous and he loves the interaction and genuine care shown by them. I could not wish for more for my much-loved father-in-law.
My sister is very content and happy to be in the home. All the staff know her by name and are very friendly. I think it is a wonderful idea to have the home divided into separate houses so there are not too many people in one place at any time.
I think the hairdresser is wonderful. They all come out looking beautiful and happy!Finally, the gardens are kept well and my sister loves walking in them.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 October 2021Requires improvement
- CaringRequires improvement
- EffectiveGood
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 03 Dec 2025
Residents at Icknield Court Care Home came together to mark Remembrance Day, joining to watch the national service and observe the two-minute silence. It was a poignant and meaningful moment...
There are no upcoming events for Icknield Court.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: The Orders of St John Care Trust
- 31 Jan 2024Recipient: The Orders of St John Care Trust
- 28 Feb 2023Recipient: The Orders of St John Care Trust
Meet the Team (1)

A Registered Nurse with over 14 years of international experience across the Philippines, the Kingdom of Saudi Arabia, and the United Kingdom, Hazel has demonstrated a strong track record of professional growth since relocating to the UK in 2018. Hazels' career progression includes roles as a Pre-Registered Nurse, Registered Nurse, Clinical Deputy Manager, Interim Home Manager, and Home Manager.
Hazel is committed to delivering safe, inclusive, and person-centred care, ensuring that individuals from diverse backgrounds feel respected, valued, and empowered to lead fulfilling lives. Her leadership is characterised by integrity, compassion, and cultural awareness, enabling care that is tailored to each individual’s unique identity, beliefs, and preferences.
Hazel actively fosters a positive and inclusive workplace culture, where staff feel supported, engaged, and motivated to perform at their best. With a strong focus on quality and compliance, she is dedicated to upholding Care Quality Commission standards while driving continuous improvement to enhance service delivery and outcomes.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Icknield Court to verify any information. View our terms and conditions. Icknield Court has an Enhanced Service -more info.