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Icknield Court

Berryfield Road, Princes Risborough, Buckinghamshire HP27 0HE
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The staff are truly wonderful, each and every one of them; they do an amazing jobLorna C(Daughter of Resident/Service User)
Icknield Court, Princes Risborough
All staff are very welcoming and attentive to the residentH R(Friend of Resident/Service User)
Icknield Court, Princes Risborough
Activities are very good. The staff are extremely good.J M(Resident / Service User)
Icknield Court, Princes Risborough

Icknield Court is a vibrant and friendly care home located within the town of Princes Risborough. Providing residential and dementia care, the home offers a comfortable environment with a strong sense of community.

The kind and experienced care team take the time to build relationships with residents and get to know each individual’s preferences, so that high quality person centred care can be delivered to all.

The home is split across six...  

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Care Provided by Icknield Court

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,430 - £1,575£1,645 - £1,812
Residential Dementia Care£1,590 - £1,750£1,829 - £2,013

Contact Icknield Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Hazel Cayabas (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: -1

Room Information

  • Single Rooms (90)
  • Single Rooms with ensuite Wet Room (90)

Icknield Court Reviews (149)

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9.8

Icknield Court has a Review Score of 9.8 (9.844) out of 10, based on 20 reviews in the last 2 years. Over all time Icknield Court has 149 reviews.

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Showing 149 reviews matching selected criteria
Review from Gary P (Friend of Resident) published on 16 November 2020 Submitted via Postal Card
Overall Experience
On my recent visits to see y friend the staff have all seemed lovely and very upbeat and welcoming.

It also seems that my friend as a positive relationship with the care staff always giving a hello or thumbs-up sign. Feels very positive.

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Review from Anthony C (Son of Resident) published on 14 October 2020 Submitted via Website
Overall Experience
My mother was resident at Icknield Court from 2016 to 2020. During that time I can honestly say that her care and treatment was exemplary. I would turn up unannounced several times a week and, generally speaking, I always found my mother being cared for by the excellent staff in the best way possible. Her room was always clean, as was her bathroom. When questioned about her health the carers were able to give me a clear picture and if anything of importance occurred I was informed by telephone.
All of this may sound like a sweeping statement but I'm an extremely fussy person so anything less than 100% would be noticed immediately. I cannot think of one occasion where I found anything other than quality carers doing a quality job.

Unfortunately, my mother has now moved on to a nursing home where she will receive the more intensive care she now needs, Personally, I would have preferred her to stay at Icknield Court but this just wasn't possible.

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Review from Jill B (Granddaughter of Resident) published on 13 October 2020 Submitted via Postal Card
Overall Experience

Icknield provides excellent care to my grandmother. They treat her with the utmost respect and kindness, and I couldn't be more confident in the care she receives, and the staff also form excellent relationships with the families of residents.

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Review from Rita S (Resident / Service User) published on 12 October 2020 Submitted via Postal Card
Overall Experience

I believe that staff would go a long way to facilitate the good care of residents here. Everyone here is kind.

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Review from E E (Sister-in-law of Resident) published on 29 September 2020 Submitted via Postal Card
Overall Experience

Our visit (my husband and I) was a garden visit for half an hour, which we had to book ahead. It was a cool day so our relative was brought from her room to meet us in the garden. She was comfortably ensconced in a wheelchair and wrapped up well with blankets. Her carer was very attentive and helped her with her communication with us and sought to stir her interest in our visit. Because of dementia, this can be difficult. Lovely surroundings in the garden.

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Review from W E (Brother of Resident) published on 29 September 2020 Submitted via Postal Card
Overall Experience

Our visit was a prearranged garden visit of 1/2 hour. My sister was a little reluctant to come out to the garden but the carer in her home encouraged her to come and see us. Although it was a little cold sitting outside, my sister was well covered with blankets. The carer who brought her out and stayed with her was very helpful and attentive to her needs. She was very distant and we tried to stimulate her interest. The carer helped as well. We noticed how well she responded to the carer.

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Review from J D (Wife of Resident) published on 24 September 2020 Submitted via Postal Card
Overall Experience

I cannot praise enough all the carers on House 1. They have been exemplary in their care of my husband and it hasn't always been an easy task! There are too many to name individually but we hope they know how appreciative we are of their compassion and care to our family and my husband. The staff outside of House 1 have also been wonderful in supplying great food, keeping him clean/tidy and the admin staff has always been supportive. The recent addition of a bedside buddy doing video calls has also been a wonderful help during the pandemic.

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Review from Maureen O (Daughter of Resident) published on 23 September 2020 Submitted via Postal Card
Overall Experience

I was really upset when we couldn't see Mum for 3 months because of Covid-19, it felt as though I was neglecting her! I am happy to be able to see her outdoors now and hope they will be able to arrange visits still in the colder weather.

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Review from K B (Wife of Resident) published on 22 September 2020 Submitted via Postal Card
Overall Experience

During the lockdown, I have been kept informed and am now able to visit in person - not as often as I would like but know that all families have to be accommodated. My husband has dementia, so I am sure he is bewildered by face masks etc, but he has remained placid and settled during this difficult time. Which I and my family are very grateful for, we feel he is in very safe hands.

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Review from Lesley H (Daughter of Resident) published on 11 June 2020 Submitted via Website
Overall Experience
My 98-year-old mum has been a resident at Icknield Court for ten months now and it is great to know that she is being well looked after. She is enjoying home-cooked food and has the company of her carers and other residents.
In May she tested positive for Covid-19 and was very unwell. All her carers were amazing in looking after her at this time. In full PPE they were constantly attending to all her needs and providing the support she needed as we were not allowed to visit. I would like to say a special thank you to the assistant manager for overseeing all her social and medical needs at this time and her cheery demeanour when she updated us on a daily basis. Thankfully she has now recovered and is getting stronger every day.

Thank you Icknield Court.

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Review from S B (Daughter of Resident) published on 14 October 2019 Submitted via Postal Card
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People are kind, food good. The care is generally of a good standard and dad is comfortable.

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Review from Robert S (Grandson of Resident) published on 18 March 2019 Submitted via Website
Overall Experience
The staff at the care home are simply amazing, My Nan has been with them for nearly 2 years now. They are extremley helpful and have so much passion and care towards all the residents in the home.
They do an amazing job and I cannot thank them enough for what they do with my Nan.
We have been there while they have entertainment on and the residents love it.

Very clean, nice meal choices for my Nan.

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Review from Julia J (Relative of Resident) published on 30 November 2018 Submitted via Review Postal Card
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On visiting my relative many times, I have been extremely pleased with what I have seen. Lovely rooms, very good facilities and staff have great patience.

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Review from A W (Daughter of Resident) published on 18 October 2018 Submitted via Postal Card
Overall Experience

The majority of the carers are very caring, obviously, the odd one occasionally causes a bit of concern. Mum has a bit of a concern when other residents come into her room, she's had experiences in the past when things have gone missing from her room.

Reply from Nicola James, Home Manager at Icknield Court

Thank you for your review, we welcome all feedback and continually use it to find ways to further improve our offering at Icknield Court. I would like to have the opportunity to discuss your feedback further, so please feel free to contact me to arrange a convenient time.

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Review from Di B (Daughter of Resident) published on 11 October 2018 Submitted via Website
Overall Experience

My mother, who has dementia, was on day one of a respite visit and was found wandering miles away from the home, several hours after we left her.

The home didn’t even know she was missing until we informed them. She had managed to pack up all her belongings and leave with a suitcase, without being noticed.

The administration was also chaotic and we were left waiting for ages to complete paperwork and mum wasn’t kept busy (as was promised) but just left on her own, hence being able to escape.

We have removed her and sadly I would not recommend this home to anyone.

Reply from Karen Cornes, Marketing & Communications Manager at Icknield Court
We are committed to providing the best care for the people that we support and we sincerely apologise for any distress caused. The matter is being thoroughly looked into to ensure our moving in process enables residents and their families to benefit from a smooth transition into our service, which on this occasion fell below our normal standard.

Manager of Icknield Court

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Review from Kalvyn B (Son of Resident) published on 16 January 2018 Submitted via Review Postal Card
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Care staff are very approachable and happy to receive suggestions or even criticism which are positively followed up. I wish I have their patience

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Review from Shirley J (Relative of Resident) published on 16 January 2018 Submitted via Review Postal Card
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The resident is kept clean and tidy as is his room.

Staff generally attentive and responsive to his needs.

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Review from Pauline W (Niece of Resident) published on 10 November 2017 Submitted via Review Postal Card
Overall Experience

Found the care home well maintained and clean. Staff were wonderful and very efficient. Nothing is too much trouble. Our uncle was receiving end of life care which was his choice. All the care staff, nursing staff NHS district nurses were wonderful.

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Review from Tracey B (Daughter of Resident) published on 2 November 2017 Submitted via Review Postal Card
Overall Experience

My mum moved in at the beginning of August. She has never wanted to go into any kind of home, but within two weeks has changed her mind and was saying she would prefer to stay at Icknield Court. From my point of view, I feel mum and her dog are definitely in the best place. All the staff in House 2 have been really kind and welcoming. Mum is not an easy lady to care for but they are very patient and help her in every way they can. I am kept very informed as to how she is mentally and physically. Keep up your excellent work, you are doing a fantastic job. I wouldn't change anything. I can have a laugh with mum again which I love.

Thank you all!!

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Review from R R (Friend of Resident) published on 31 October 2017 Submitted via Review Postal Card
Overall Experience

I came to Icknield Court to visit one of the residents. I found this place comfortable, warm and clean.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 October 2021
Overall
Requires improvement
  • CaringRequires improvement
  • EffectiveGood
  • ResponsiveRequires improvement
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (1) & Events (0)

News
  • 03 Dec 2025

    Residents at Icknield Court Care Home came together to mark Remembrance Day, joining to watch the national service and observe the two-minute silence. It was a poignant and meaningful moment...

Upcoming Events

There are no upcoming events for Icknield Court.

Awards / Recognitions (9)

Accreditations

There are no accreditations posted yet for Icknield Court.

Meet the Team (1)

Hazel Cayabas
Hazel CayabasJob Title Home ManagerJoined 2026

A Registered Nurse with over 14 years of international experience across the Philippines, the Kingdom of Saudi Arabia, and the United Kingdom, Hazel has demonstrated a strong track record of professional growth since relocating to the UK in 2018. Hazels' career progression includes roles as a Pre-Registered Nurse, Registered Nurse, Clinical Deputy Manager, Interim Home Manager, and Home Manager.

Hazel is committed to delivering safe, inclusive, and person-centred care, ensuring that individuals from diverse backgrounds feel respected, valued, and empowered to lead fulfilling lives. Her leadership is characterised by integrity, compassion, and cultural awareness, enabling care that is tailored to each individual’s unique identity, beliefs, and preferences.

Hazel actively fosters a positive and inclusive workplace culture, where staff feel supported, engaged, and motivated to perform at their best. With a strong focus on quality and compliance, she is dedicated to upholding Care Quality Commission standards while driving continuous improvement to enhance service delivery and outcomes.

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