Icknield Court

Berryfield Road, Princes Risborough HP27 0HE
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9.6 141 Reviews
  • Icknield Court, Princes Risborough
Icknield Court is a vibrant and friendly care home located within the town of Princes Risborough. Providing residential and dementia care, the home offers a comfortable environment with a strong sense of community.

The kind and experienced care team take the time to build relationships with residents and get to know each individual’s preferences, so that high quality person centred care can be delivered to all.

The home is split across six ‘houses’, all with communal spaces which are ideal for meeting up with friends and family. There are two lovely enclosed courtyard gardens, both designed to be dementia friendly, interactive and stimulating that everyone can enjoy at their leisure.

Activities are arranged by the enthusiastic co-ordinator to ensure a range of hobbies and interests are catered for including painting and reminiscence activities.
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Care Provided by Icknield Court

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1430 – £1575
  • Self-Funded Residential Dementia Care: £1590 – £1750
  • RESPITE Self-Funded Residential Care: £1645 – £1812
  • RESPITE Self-Funded Residential Dementia Care: £1829 – £2013

These prices are only a guideline, please contact Icknield Court to find out the exact price for your requirements.

Contact Icknield Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Icknield Court to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Ruth Brooker (Assistant Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (90)
  • Single Rooms with Ensuite Wet Room (90)

Icknield Court Reviews (141)

9.6

Icknield Court has a Review Score of 9.6 (9.557) out of 10, based on 16 reviews in the last 2 years.
Over all time Icknield Court has 141 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Icknield Court
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Total of 141, showing 101-120
Review from K B (Wife of Resident) published on 22 September 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
During the lockdown, I have been kept informed and am now able to visit in person - not as often as I would like but know that all families have to be accommodated. My husband has dementia, so I am sure he is bewildered by face masks etc, but he has remained placid and settled during this difficult
time. Which I and my family are very grateful for, we feel he is in very safe hands.
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Review from Lesley H (Daughter of Resident) published on 11 June 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My 98-year-old mum has been a resident at Icknield Court for ten months now and it is great to know that she is being well looked after. She is enjoying home-cooked food and has the company of her carers and other residents.
In May she tested positive for Covid-19 and was very unwell. All her carers
were amazing in looking after her at this time. In full PPE they were constantly attending to all her needs and providing the support she needed as we were not allowed to visit. I would like to say a special thank you to the assistant manager for overseeing all her social and medical needs at this time and her cheery demeanour when she updated us on a daily basis. Thankfully she has now recovered and is getting stronger every day.
Thank you Icknield Court.
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Review from S B (Daughter of Resident) published on 14 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
People are kind, food good. The care is generally of a good standard and dad is comfortable.
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Review from Robert S (Grandson of Resident) published on 18 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at the care home are simply amazing, My Nan has been with them for nearly 2 years now. They are extremley helpful and have so much passion and care towards all the residents in the home.
They do an amazing job and I cannot thank them enough for what they do with my Nan.
We have been there
while they have entertainment on and the residents love it.
Very clean, nice meal choices for my Nan.
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Review from Julia J (Relative of Resident) published on 30 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On visiting my relative many times, I have been extremely pleased with what I have seen. Lovely rooms, very good facilities and staff have great patience.
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Review from A W (Daughter of Resident) published on 18 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The majority of the carers are very caring, obviously, the odd one occasionally causes a bit of concern. Mum has a bit of a concern when other residents come into her room, she's had experiences in the past when things have gone missing from her room.
Reply from Nicola James, Home Manager at Icknield CourtThank you for your review, we welcome all feedback and continually use it to find ways to further improve our offering at Icknield Court. I would like to have the opportunity to discuss your feedback further, so please feel free to contact me to arrange a convenient time.
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Review from Di B (Daughter of Resident) published on 11 October 2018 Submitted via Website • Report
Overall Experience 1.0 out of 5
My mother, who has dementia, was on day one of a respite visit and was found wandering miles away from the home, several hours after we left her.


The home didn’t even know she was missing until we informed them. She had managed to pack up all her belongings and leave with a suitcase, without being

noticed.


The administration was also chaotic and we were left waiting for ages to complete paperwork and mum wasn’t kept busy (as was promised) but just left on her own, hence being able to escape.


We have removed her and sadly I would not recommend this home to anyone.

Reply from Karen Cornes, Marketing & Communications Manager at Icknield CourtWe are committed to providing the best care for the people that we support and we sincerely apologise for any distress caused. The matter is being thoroughly looked into to ensure our moving in process enables residents and their families to benefit from a smooth transition into our service, which on this occasion fell below our normal standard.
Manager of Icknield Court
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Review from Kalvyn B (Son of Resident) published on 16 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Care staff are very approachable and happy to receive suggestions or even criticism which are positively followed up. I wish I have their patience
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Review from Shirley J (Relative of Resident) published on 16 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The resident is kept clean and tidy as is his room.
Staff generally attentive and responsive to his needs.
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Review from Pauline W (Niece of Resident) published on 10 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Found the care home well maintained and clean. Staff were wonderful and very efficient. Nothing is too much trouble. Our uncle was receiving end of life care which was his choice. All the care staff, nursing staff NHS district nurses were wonderful.
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Review from Tracey B (Daughter of Resident) published on 2 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum moved in at the beginning of August. She has never wanted to go into any kind of home, but within two weeks has changed her mind and was saying she would prefer to stay at Icknield Court. From my point of view, I feel mum and her dog are definitely in the best place. All the staff in House 2
have been really kind and welcoming. Mum is not an easy lady to care for but they are very patient and help her in every way they can. I am kept very informed as to how she is mentally and physically. Keep up your excellent work, you are doing a fantastic job. I wouldn't change anything. I can have a laugh with mum again which I love.


Thank you all!!

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Review from R R (Friend of Resident) published on 31 October 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I came to Icknield Court to visit one of the residents. I found this place comfortable, warm and clean.
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Review from J LD (Daughter-in-law of Resident) published on 27 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel that my father-in-law is in good hands.


The staff are so friendly and it seems a happy environment. I am pleased we chose Icknield Court.

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Review from Robert G (Son of Resident) published on 23 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A member of staff (house 5) was very efficient, helpful and caring when my mother was having hearing aids fitted by the audiologist.
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Review from Eloise B (Great-granddaughter of Resident) published on 12 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I love grampy being here. I love that it is well decorated and welcoming, we love the activities there. Staff are very friendly and always happy. If I were elderly I would live there.
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Review from E B (Daughter of Resident) published on 31 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would thoroughly recommend Icknield Court to anyone who had a relative that needed the care that they provide.
I feel so relieved my mother is excellently cared for.
It thoroughly exceeds my expectations of what a care home can be. The staff go the extra mile to ensure that residents live in a secure
and happy environment.
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Review from K B (Son-in-law of Resident) published on 31 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been extremely satisfied with the high level of care she has received. I have also been impressed by the effective channels of communication which has meant we have been kept well informed of her situation, staff have been courteous and friendly and my mother-in-law has nothing but praise for
them.
Great efforts are made to entertain and stimulate residents.
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Review from Dawn T (Daughter-in-law of Resident) published on 24 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father-in-law became a resident of Icknield Court 6 weeks ago after deciding that he no longer wanted to live independently. We thought that it would be a difficult transition for him but due to the diligence of the care home, this has not been the case. He loves it!
The staff are marvellous and
he loves the interaction and genuine care shown by them. I could not wish for more for my much-loved father-in-law.
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Review from Sonja R (Sister of Resident) published on 14 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My sister is very content and happy to be in the home. All the staff know her by name and are very friendly. I think it is a wonderful idea to have the home divided into separate houses so there are not too many people in one place at any time.


I think the hairdresser is wonderful. They all come

out looking beautiful and happy!
Finally, the gardens are kept well and my sister loves walking in them.
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Review from Roger S (Son of Resident) published on 11 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mother is contented and happy in this home. She feels cared for and secure. The staff are friendly, attentive and caring under the direction of their excellent, proactive manager who welcomes visitors with sincerity. He is always watching out for the needs of the residents and treats them like family.
The building itself is always clean and tidy and the gardens are delightful.
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Current Review Score: 9.6 (9.557)

Overview of Review Score

The Review Score of 9.6 (9.557) out of 10 for Icknield Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.768 for Icknield Court is calculated as follows: ( (151 Excellents x 5) + (34 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 190 Ratings = 4.768
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.789 Points relating to the number of positive Reviews for Icknield Court is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18. 16 Positive Reviews ÷ 18 = 0.889
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Oct 2021

Overall Requires improvement

  • Caring Requires improvement
  • Effective Good
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 23 Feb 2026

Please call us to arrange a viewing and discuss your requirements.

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Awards / Recognitions (9)

Meet the Team (1)

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Ruth Brooker

Job Title: Deputy Home Manager

Deputy Home Manager

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